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Expert System


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#1 SmokeViper07

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Posted 17 August 2010 - 01:38 AM

I have been running a Computer Repair business as a side job where I live for some extra cash. I've been taking college classes for certifications and learned about expert system software and how it would benefit my business. What I want to know is can anyone recommend a good Expert System Software for a computer repair business?

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#2 SmokeViper07

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Posted 17 August 2010 - 10:01 AM

Looks like not many people recognize what I mean by expert system software so let me clarify. Expert System Software is a computer software that works like a survey, one for a computer tech would ask questions such as, "Does a Blue Error Screen Appear on Screen?" with the option of choosing yes or no until you answer enough questions to formulate a possible solution for the problem. In my mind this would put more ease on the work, not having to struggle to remember a possible cause for the issue at hand. Anyone know of such a software?




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