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0x0000007e (0xc0000005, 0x8A6F9AB3, 0xBA507B98, 0xBA507894)


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#1 potatoman5

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Posted 17 August 2010 - 12:16 AM

I got some virus on my computer called 'Security Suite'. Anyways I tried to get rid of it and in the process was restarting my computer when this blue screen would briefly flash up after the XP load screen then it would go to a screen where I could choose from various safe modes, I can access all three safe modes but neither of the windows modes.
Since then I've downloaded a program 'Malwarebytes' Anti-Malware' and ran it hoping it would fix but it didn't. I've also managed to stop the blue screen from flashing and the only bit of information available on the screen is this:
STOP error 0x0000007e (0xc0000005, 0x8A6F9AB3, 0xBA507B98, 0xBA507894).
Can anyone help me? A lot of the forums say it has to be hardware but surely not in my case it was working fine till that Security Suite and then all this happened.

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#2 Orange Blossom

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Posted 17 August 2010 - 12:25 AM

Hello,

Please follow the instructions in ==>This Guide<==. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues and what you have done to resolve them.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

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