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Windows Install Error


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5 replies to this topic

#1 heshie75v

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Posted 16 August 2010 - 06:25 PM

I having this strange problem of windows XP telling me it is trying to install "Fax" on my pc...yet I have no fax & it is asking me for the disc. I must keep on hitting cancel in order to get past this.
How do I correct this probelm, I do not want to install anything. Some people have mentioned it is my windows installer that is the problem & I have updated that but this does not help.
Thanks

Running Windows XP Professtional

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#2 hamluis

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Posted 16 August 2010 - 06:54 PM

What version of Windows Installer do you have?

Please post the exact wording of the error message as it appears onscreen.

Louis

#3 heshie75v

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Posted 17 August 2010 - 06:15 AM

Error Message
"The feature you are trying to use is on acd rom or other removeable disc that is not available"
Then another window opens
"Windows Installer Error code 1706"

Thanks

#4 hamluis

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Posted 17 August 2010 - 08:55 AM

That sounds to me as if someone has tried to access MS Office functions but the files aren't on the hard drive. Taken from personal experience :thumbsup:.

Is any version of Office installed on the system?

http://support.microsoft.com/kb/297834

Louis

Edited by hamluis, 17 August 2010 - 08:59 AM.


#5 heshie75v

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Posted 17 August 2010 - 09:32 AM

YES!

#6 hamluis

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Posted 17 August 2010 - 10:21 AM

I've never used this...but you may want to try uninstalling Office and then reinstalling it.

You might also attempt to install Windows Installer 4.5.

Louis




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