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Have to manually start explorer.exe.


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#1 mzurita8

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Posted 16 August 2010 - 03:20 PM

Hi i was referred to this part of the forum by someone in the Am I Infected Forum. I'm having a problem where explorer.exe will not load unless I manually run the task in task manager, also when I boot the computer My Documents folder comes up instead of explorer.exe, any help would be appriciated, thanks!

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#2 hamluis

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Posted 16 August 2010 - 04:37 PM

See http://support.microsoft.com/kb/555294, appears to me that it will solve your situation.

The above involves editing the registry, which is potentially a dangerous task without due diligence.

Because of this, the first consideration that should be made by any user...is to perform a backup of the registry. A good tool for doing such backup is ERUNT Registry Backup Tool - http://www.snapfiles.com/get/erunt.html.

Once you have made a backup of your registry, using ERUNT, then you can proceed to follow the instructions provided by Microsoft.

Let us know how it goes, please :thumbsup:.

Louis

#3 mzurita8

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Posted 17 August 2010 - 05:35 PM

It turns out it's associated with the virus that I thought I had removed, thanks for your help though!




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