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outlook 2007 fax.pdf files error

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#1 jalchin1


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Posted 16 August 2010 - 03:14 PM

I have a client with administrative rights adobe 9 installed outlook 2007
when she gets faxes in outlook whick are in pdf she gets an
"cannot create file FAX,PDF right click folderyou want to create the file in,andthen click properties on the shortcut menu
to check your permissions for the folder"
she has the same setup in outlook and same user rights as the other clients around her and they can send and recieve pdf faxes just fine
I have unistalled/re-installed fax imap settings
I have unistalled/re-installed outlook 2007
made sure she has admin rights on her pc
I have unistalled/re-installed adobe reader 9
If i forward the fax
to anyother email other than her it opens
she can open any pdf on her pc but not in outlook 2007

Edited by jalchin1, 16 August 2010 - 03:20 PM.

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#2 hamluis



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Posted 16 August 2010 - 04:14 PM

Well...to me, that just doesn't make sense.

The same program opens .pdf files, regardless of location on the system. Whether they arrive via email or lie on the hard drive...makes no difference.

Seems to be the Outlook location that is the problem, Outlook PDFs.

Second Opinion.


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