Posted 16 August 2010 - 01:56 PM
OK, why would a file association go away? I don't mean a file opens with another (different) program... I mean the association keeps going away. We associate the .TIF extension with MS Picture and Fax Viewer to work with IE7 to view scanned files. We can't change the Extension/Association/Browser cuz they all work with our Custom written RMS (Records Management System) software. And, of course, all the other 500+/- users are working just fine. It happens to random users and sometimes to the same user every few weeks or so. No perceived pattern or coincidental timing with MS or other updates.
BTW - we're running WinXPsp3 - IE6,7&8 – on a mix of Gateway/IBM/HP desktops and IBM/Itronix laptops. Any other info needed?
This job would be sooo much easier if wasn't for all the users and their problems!