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Yahoo Toolbar


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2 replies to this topic

#1 pollyj79

pollyj79

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  • 3 posts
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  • Local time:03:38 AM

Posted 16 August 2010 - 01:43 PM

A yahoo update was prompted and it messed with my system. I received a few popups and it changed my homepage to yahoo. And, now I can't remove the yahoo toolbar that it installed without my permission. When I go to install it it gives me an error message "Error launching installer" and my Ad-Watch Live! Alert prompts me: The process unyt_w~1.exe is trying to make changse to the Windows Security Policies area in the registry.
So I block the changes. I can not find the yahoo messenger and I am unable to remove the yahoo toolbar. Please help. Thank you.

Here is the DDS.txt log:


DDS (Ver_10-03-17.01) - NTFSX64
Run by Staff at 11:06:42.53 on Mon 08/16/2010
Internet Explorer: 8.0.6001.18928 BrowserJavaVersion: 1.6.0_20
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.8180.5776 [GMT -7:00]

SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Program Files (x86)\AVG\AVG9\avgchsva.exe
C:\Program Files (x86)\AVG\AVG9\avgrsa.exe
C:\Program Files (x86)\AVG\AVG9\avgcsrva.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files (x86)\Lavasoft\Ad-Aware\AAWService.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\taskeng.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files (x86)\EssentialFax\essfaxcontrol.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files (x86)\Logitech\Logitech Vid\Vid.exe
C:\Program Files (x86)\Digital Line Detect\DLG.exe
C:\Program Files\Dell\DellDock\DellDock.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Logitech\Logitech WebCam Software\LWS.exe
C:\Program Files (x86)\AVG\AVG9\avgtray.exe
C:\Program Files (x86)\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe
C:\Program Files (x86)\AVG\AVG9\avgwdsvc.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files (x86)\Common Files\LogiShrd\LVMVFM\LVPrS64H.exe
C:\Program Files (x86)\AVG\AVG9\avgnsa.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files (x86)\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\WUDFHost.exe
C:\Windows\system32\DRIVERS\xaudio64.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files (x86)\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files (x86)\internet explorer\iexplore.exe
C:\Program Files (x86)\Windows Live\Toolbar\wltuser.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files (x86)\Internet Explorer\IELowutil.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10h_ActiveX.exe
C:\Program Files (x86)\internet explorer\iexplore.exe
C:\Program Files (x86)\internet explorer\iexplore.exe
C:\Program Files (x86)\internet explorer\iexplore.exe
C:\Program Files (x86)\internet explorer\iexplore.exe
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Windows\splwow64.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Users\Staff\Desktop\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://google.com/
mStart Page = hxxp://www.yahoo.com
mDefault_Page_URL = hxxp://www.yahoo.com
mLocal Page = c:\windows\syswow64\blank.htm
uURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files (x86)\avg\avg9\toolbar\IEToolbar.dll
mWinlogon: Userinit=userinit.exe
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files (x86)\yahoo!\companion\installs\cpn\yt.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files (x86)\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files (x86)\avg\avg9\avgssie.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files (x86)\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files (x86)\avg\avg9\toolbar\IEToolbar.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files (x86)\java\jre6\bin\jp2ssv.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files (x86)\windows live\toolbar\wltcore.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\program files (x86)\yahoo!\companion\installs\cpn\YTSingleInstance.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files (x86)\windows live\toolbar\wltcore.dll
TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:\program files (x86)\avg\avg9\toolbar\IEToolbar.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files (x86)\yahoo!\companion\installs\cpn\yt.dll
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [Logitech Vid] "c:\program files (x86)\logitech\logitech vid\vid.exe" -bootmode
mRun: [PDVDDXSrv] "c:\program files\cyberlink\powerdvd dx\PDVDDXSrv.exe"
mRun: [SunJavaUpdateSched] "c:\program files (x86)\common files\java\java update\jusched.exe"
mRun: [LogitechQuickCamRibbon] "c:\program files\logitech\logitech webcam software\LWS.exe" /hide
mRun: [AVG9_TRAY] c:\progra~2\avg\avg9\avgtray.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files (x86)\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files (x86)\common files\adobe\arm\1.0\AdobeARM.exe"
StartupFolder: c:\users\staff\appdata\roaming\micros~1\windows\startm~1\programs\startup\delldo~1.lnk - c:\program files\dell\delldock\DellDock.exe
StartupFolder: c:\progra~3\micros~1\windows\startm~1\programs\startup\digita~1.lnk - c:\program files (x86)\digital line detect\DLG.exe
StartupFolder: c:\progra~3\micros~1\windows\startm~1\programs\startup\micros~1.lnk - c:\program files (x86)\microsoft office\office10\OSA.EXE
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-explorer: ForceActiveDesktopOn = 0 (0x0)
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~2\micros~2\office10\EXCEL.EXE/3000
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files (x86)\windows live\writer\WriterBrowserExtension.dll
Trusted Zone: bwproducers.com
Trusted Zone: cisgroup.com
Trusted Zone: farmers.com
Trusted Zone: farmersinsurance.com
Trusted Zone: farmersleadcenter.com
Trusted Zone: farmerslife.com
Trusted Zone: foremostfarmers.com
Trusted Zone: foremoststar.com
Trusted Zone: postoffice.net
Trusted Zone: zurich.com
DPF: {1663ed61-23eb-11d2-b92f-008048fdd814} - hxxps://eagent.farmersinsurance.com/PLA/eAgent/eAuto/commonActiveX/smsx.cab
DPF: {354D91A8-E3C9-491F-BB89-0FB27DEEED86} - hxxps://eagent.farmersinsurance.com/PLA/eAgent/imagecenter/commonActiveX/ImgXTwain61.cab
DPF: {45EEDB84-57BC-4FBD-8065-7AB8E971B545} - hxxps://eagent.farmersinsurance.com/PLA/eAgent/imagecenter/commonActiveX/ImgXDialog61.cab
DPF: {7E8DC73D-69CD-4F67-99B1-8DC6E42F6246} - hxxps://eagent.farmersinsurance.com/PLA/eAgent/imagecenter/commonActiveX/ImgX61.cab
DPF: {88D969C0-F192-11D4-A65F-0040963251E5} - hxxps://eagent.farmersinsurance.com/PLA/eAgent/imagecenter/commonActiveX/msxml4.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {BE8EEE38-A7C5-4674-A6C4-C2D7421FDD10} - hxxps://bie.farmersinsurance.com/prweb/PRServletLDAP1/8gYJ4DHQrCXUTefMjim_tw%5B%5B*/prvisiointerface.cab
DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files (x86)\avg\avg9\avgpp.dll
BHO-X64: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - c:\program files (x86)\avg\avg9\avgssiea.dll
BHO-X64: WormRadar.com IESiteBlocker.NavFilter - No File
BHO-X64: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB-X64: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
TB-X64: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
mRun-x64: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun-x64: [RtHDVCpl] c:\program files\realtek\audio\hda\RAVCpl64.exe
mRun-x64: [Skytel] c:\program files\realtek\audio\hda\Skytel.exe
mRun-x64: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun-x64: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun-x64: [Persistence] c:\windows\system32\igfxpers.exe
mRun-x64: [Essential Fax Print Controller] "c:\program files (x86)\essentialfax\essfaxcontrol.exe"
AppInit_DLLs-X64: avgrssta.dll

================= FIREFOX ===================

FF - ProfilePath - c:\users\staff\appdata\roaming\mozilla\firefox\profiles\w95x4w3f.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com
FF - prefs.js: browser.search.defaulturl - hxxp://search.yahoo.com/search?fr=ffsp1&p=
FF - prefs.js: browser.search.selectedEngine - Yahoo
FF - prefs.js: keyword.URL - hxxp://search.yahoo.com/search?fr=ffds1&p=
FF - component: c:\program files (x86)\avg\avg9\firefox\components\avgssff.dll
FF - component: c:\program files (x86)\avg\avg9\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils2.dll
FF - component: c:\program files (x86)\avg\avg9\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils3.dll
FF - component: c:\program files (x86)\avg\avg9\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils35.dll
FF - component: c:\program files (x86)\avg\avg9\toolbar\firefox\avg@igeared\components\xpavgtbapi.dll
FF - plugin: c:\program files (x86)\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\program files (x86)\windows live\photo gallery\NPWLPG.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files (x86)\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
FF - user.js: yahoo.ytff.general.dontshowhpoffer - truec:\program files (x86)\mozilla firefox\greprefs\all.js - pref("ui.use_native_colors", true);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.lu", true);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.nu", true);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.nz", true);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgberp4a5d4ar", true);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--p1ai", true);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbayh7gpa", true);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.tel", true);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("network.proxy.type", 5);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("dom.ipc.plugins.timeoutSecs", 45);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("svg.smil.enabled", false);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("browser.formfill.debug", false);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("accelerometer.enabled", true);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("html5.enable", false);
c:\program files (x86)\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
c:\program files (x86)\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files (x86)\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files (x86)\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
c:\program files (x86)\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
c:\program files (x86)\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600);
c:\program files (x86)\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");
c:\program files (x86)\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff");
c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org");
c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com");
c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true);
c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false);
c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false);
c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false);
c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.nptest.dll", true);
c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npswf32.dll", true);
c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npctrl.dll", true);
c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npqtplugin.dll", true);
c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled", false);
c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false);
c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20);
c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20);

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2010-6-8 69152]
R0 PxHlpa64;PxHlpa64;c:\windows\system32\drivers\PxHlpa64.sys [2009-7-11 53488]
R1 AvgLdx64;AVG Free AVI Loader Driver x64;c:\windows\system32\drivers\avgldx64.sys [2010-2-3 269904]
R1 AvgMfx64;AVG Free On-access Scanner Minifilter Driver x64;c:\windows\system32\drivers\avgmfx64.sys [2010-2-3 35536]
R1 AvgTdiA;AVG Free Network Redirector x64;c:\windows\system32\drivers\avgtdia.sys [2010-2-3 317520]
R2 AERTFilters;Andrea RT Filters Service;c:\program files\realtek\audio\hda\AERTSr64.exe [2009-7-12 88576]
R2 avg9wd;AVG Free WatchDog;c:\program files (x86)\avg\avg9\avgwdsvc.exe [2010-7-15 308136]
R2 DockLoginService;Dock Login Service;c:\program files\dell\delldock\DockLogin.exe [2008-12-18 155648]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files (x86)\lavasoft\ad-aware\AAWService.exe [2010-7-6 1355416]
R2 LVPrcS64;Process Monitor;c:\program files\common files\logishrd\lvmvfm\LVPrcSrv.exe [2009-4-30 190488]
R3 CAXHWBS2;CAXHWBS2;c:\windows\system32\drivers\CAXHWBS2.sys [2009-7-12 411136]
R3 Lavasoft Kernexplorer;Lavasoft helper driver;c:\program files (x86)\lavasoft\ad-aware\kernexplorer64.sys [2010-8-13 16928]
R3 LVPr2M64;Logitech LVPr2M64 Driver;c:\windows\system32\drivers\LVPr2M64.sys [2009-4-30 30232]
S3 clr_optimization_v2.0.50727_64;Microsoft .NET Framework NGEN v2.0.50727_X64;c:\windows\microsoft.net\framework64\v2.0.50727\mscorsvw.exe [2009-12-16 89920]
S3 LVRS64;Logitech RightSound Filter Driver;c:\windows\system32\drivers\lvrs64.sys [2009-11-2 327576]
S3 LVUVC64;Logitech Webcam 600(UVC);c:\windows\system32\drivers\lvuvc64.sys [2009-11-2 6377496]
S3 PerfHost;Performance Counter DLL Host;c:\windows\syswow64\perfhost.exe [2008-1-20 19968]

============== File Associations ===============

JSEFile=c:\windows\syswow64\WScript.exe "%1" %*

=============== Created Last 30 ================

2010-08-16 16:39:19 865 ----a-w- c:\windows\wininit.ini
2010-08-16 16:35:45 0 d-----w- c:\programdata\Yahoo! Companion
2010-07-20 18:51:50 248283 ----a-w- c:\windows\system32\essfax
2010-07-20 18:49:34 38912 ----a-w- c:\windows\system32\essfaxpm.dll
2010-07-20 18:49:21 0 d-----w- c:\program files (x86)\EssentialFax
2010-07-20 18:01:32 0 d-----w- c:\programdata\NOS

==================== Find3M ====================

2010-07-15 18:54:17 86016 ----a-w- c:\windows\inf\infstor.dat
2010-07-15 18:54:17 51200 ----a-w- c:\windows\inf\infpub.dat
2010-07-15 18:54:17 143360 ----a-w- c:\windows\inf\infstrng.dat
2010-07-15 16:04:47 317520 ----a-w- c:\windows\system32\drivers\avgtdia.sys
2010-07-15 16:04:47 13048 ----a-w- c:\windows\system32\avgrssta.dll
2010-07-15 16:04:42 269904 ----a-w- c:\windows\system32\drivers\avgldx64.sys
2010-07-09 23:39:46 0 ---ha-w- c:\windows\system32\drivers\Msft_User_WpdMtpDr_01_00_00.Wdf
2010-07-06 17:28:45 69152 ----a-w- c:\windows\system32\drivers\Lbd.sys
2010-07-06 17:28:44 15880 ----a-w- c:\windows\system32\lsdelete.exe
2010-05-26 17:23:46 48128 ----a-w- c:\windows\system32\atmlib.dll
2010-05-26 17:06:41 34304 ----a-w- c:\windows\syswow64\atmlib.dll
2010-05-26 15:10:41 366080 ----a-w- c:\windows\system32\atmfd.dll
2010-05-26 14:47:41 289792 ----a-w- c:\windows\syswow64\atmfd.dll
2010-01-06 17:58:33 665600 ----a-w- c:\windows\inf\drvindex.dat
2008-01-21 03:21:59 174 --sha-w- c:\program files\desktop.ini
2008-01-21 03:21:59 174 --sha-w- c:\program files (x86)\desktop.ini
2006-11-02 15:14:56 30674 ----a-w- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 15:14:56 30674 ----a-w- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 15:14:56 287440 ----a-w- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 15:14:56 287440 ----a-w- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 10:52:12 287440 ----a-w- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 10:52:12 287440 ----a-w- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 10:52:10 30674 ----a-w- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 10:52:10 30674 ----a-w- c:\windows\inf\perflib\0000\perfc.dat
2010-02-03 20:25:29 16384 --sha-w- c:\windows\temp\cookies\index.dat
2010-02-03 20:25:29 32768 --sha-w- c:\windows\temp\history\history.ie5\index.dat
2010-02-03 20:25:29 65536 --sha-w- c:\windows\temp\temporary internet files\content.ie5\index.dat
2009-07-12 07:07:11 8192 --sha-w- c:\windows\users\default\NTUSER.DAT

============= FINISH: 11:06:55.96 ===============

Attached Files



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#2 mpascal

mpascal

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Posted 23 August 2010 - 07:53 PM

Hi pollyj79,

Welcome to Bleeping Computer!

My name is mpascal, and I will be helping you fix your problem.

Before we begin, I would like give a few guidelines so that we can fix your problem as quickly and efficiently as possible:
  • Be sure to follow all my instructions carefully! If there is anything you don't understand, don't hesitate to ask.
  • Please do not do anything or perform other steps unless I have asked you to do so.
  • Please make sure you post all logs I ask you to, and make sure that the entire log gets posted.
  • Don't attach any logs unless asked. Posting them in the forums will make them easier to analyze.
  • If you are unsure of how to reply, or need help with anything regarding the website, please look here.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below I will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

STEP 1 - MBAM

Note: In the event that you already have MBAM installed, you do not need to reinstall it. Simply Updating it and doing a Quickscan is sufficient.

Please download Malwarebytes Anti-Malware (v1.44) and save it to your desktop.MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

STEP 2 - GMER

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.


  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.
-- If you encounter any problems, try running GMER in safe mode.
-- If GMER crashes or keeps resulting in a BSODs, uncheck Devices on the right side before scanning
.

STEP 3 - OTL

Download OTL to your desktop.
  • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  • When the window appears, underneath Output at the top change it to Minimal Output.
  • In the Custom Scans box, copy and paste the following:
    CODE
    netsvcs
    %SYSTEMDRIVE%\*.*
    %systemroot%\Fonts\*.com
    %systemroot%\Fonts\*.dll
    %systemroot%\Fonts\*.ini
    %systemroot%\Fonts\*.ini2
    %systemroot%\Fonts\*.exe
    %systemroot%\system32\spool\prtprocs\w32x86\*.*
    %systemroot%\REPAIR\*.bak1
    %systemroot%\REPAIR\*.ini
    %systemroot%\system32\*.jpg
    %systemroot%\*.jpg
    %systemroot%\*.png
    %systemroot%\*.scr
    %systemroot%\*._sy
    %APPDATA%\Adobe\Update\*.*
    %ALLUSERSPROFILE%\Favorites\*.*
    %APPDATA%\Microsoft\*.*
    %PROGRAMFILES%\*.*
    %APPDATA%\Update\*.*
    %systemroot%\*. /mp /s
    CREATERESTOREPOINT
    %systemroot%\System32\config\*.sav
    %PROGRAMFILES%\bak. /s
    %systemroot%\system32\bak. /s
    %ALLUSERSPROFILE%\Start Menu\*.lnk /x
    %systemroot%\system32\config\systemprofile\*.dat /x
    %systemroot%\*.config
    %systemroot%\system32\*.db
    HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs
  • Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
    • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.txt. These are saved in the same location as OTL.
    • Please copy (Edit->Select All, Edit->Copy) the contents of the files, and post it with your next reply.
STEP 4 - Reply

Please reply with the following logs:
  • MBAM Log
  • GMER Log
  • OTL Log

Posted Image

Stay with your topic! Topics that go 4 days without a reply will be closed. PM me to reopen.

Please don't PM asking for support. Post on the forums instead.

My help is free, but if you wish to donate and help continue my fight against malware, click here: Posted Image


#3 mpascal

mpascal

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Posted 30 August 2010 - 12:40 AM

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.

Posted Image

Stay with your topic! Topics that go 4 days without a reply will be closed. PM me to reopen.

Please don't PM asking for support. Post on the forums instead.

My help is free, but if you wish to donate and help continue my fight against malware, click here: Posted Image





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