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C:\WINDOWSrundll32.exe


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#1 smelser7

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Posted 16 August 2010 - 09:04 AM

My computer comes up with an error message and won't let me change some settings. I see the file if I do a search and I have another comp. that has the file and I copied it to a flash drive. I don't know how to copy it to root of "C". I don't have any disk as my comp. didn't come with any.If anyone can help I would Appreciate it. Thanks

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#2 Budapest

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Posted 16 August 2010 - 04:33 PM

What operating system do you use?
The power of accurate observation is commonly called cynicism by those who haven't got it.

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#3 smelser7

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Posted 17 August 2010 - 07:36 PM

I am using Win. XP Pro.

Edited by Budapest, 17 August 2010 - 08:08 PM.
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#4 dc3

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Posted 17 August 2010 - 09:37 PM

Try running a chkdsk.

Go to Start and click on My Computer.

Right click on the drive in which you want chkdsk to run. The C: drive is usually contains your operating system.

Click on Properties and click the Tools tab. In the Error-checking box, click the Check Now button.

Set up the Check Disk options by checking one or both check boxes displayed.

*To repair errors without scanning the volume for bad sectors, select the Automatically fix file system errors, and then click Start.

To repair errors, locate bad sectors, and recover readable information, select the Scan for and attempt recovery of bad sectors, and then click Start.

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#5 smelser7

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Posted 23 August 2010 - 10:27 AM

I ran that scan but still have the same problem. any other ides? Thanks, Don

#6 Broni

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Posted 23 August 2010 - 02:27 PM

I believe, your computer is infected.
Legit rundll32.exe file is located in C:\Windows\System32 folder, not in C:\Windows
Besides, without legit rundll32.exe file, you wouldn't able to run almost anything.

With the information you have provided I believe you will need help from the malware removal team. I would like you to start a new thread and post a DDS log HERE and include a link to this thread. Please make sure that you read the information about getting started before you start your thread.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient. Help is on the way!

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#7 smelser7

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Posted 23 August 2010 - 06:30 PM

I ran the ckdsk Utility and still have the same problem.

#8 Pandy

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Posted 24 August 2010 - 12:13 AM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/topic342314.html you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

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