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Malware Removal Request


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3 replies to this topic

#1 Clem Porterhouse

Clem Porterhouse

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Posted 16 August 2010 - 08:30 AM

DDS (Ver_10-03-17.01) - NTFSx86
Run by Owner at 9:25:20.73 on Mon 08/16/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_17
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2039.802 [GMT -4:00]


============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
svchost.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
svchost.exe
C:\Program Files\LSI SoftModem\agrsmsvc.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\Seagate\SeagateManager\Sync\FreeAgentService.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\Program Files\CDBurnerXP\NMSAccessU.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\MySoftware\MyInvoices\tracker.exe
C:\PROGRA~1\AVG\AVG9\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\SUPERAntiSpyware\a77e8f68-ad85-4eae-8c0c-de25fd1308d8.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Adobe\Updater6\Adobe_Updater.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\The Weather Channel FW\Desktop\DesktopWeather.exe
C:\Program Files\AOL 9.5\waol.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\AOL 9.5\shellmon.exe
C:\Program Files\Common Files\aol\1259823365\ee\aolsoftware.exe
C:\Program Files\Common Files\AOL\Topspeed\3.0\aoltpsd3.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Adobe\Reader 9.0\Reader\AcroRd32.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Owner\My Documents\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/ig?hl=en&source=iglk
uURLSearchHooks: AOL Toolbar Search Class: {f0e98552-8e47-4c6c-9b3a-11ab0549f94d} - c:\program files\aol toolbar\aoltb.dll
mURLSearchHooks: AOL Toolbar Search Class: {f0e98552-8e47-4c6c-9b3a-11ab0549f94d} - c:\program files\aol toolbar\aoltb.dll
mURLSearchHooks: H - No File
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
BHO: AOL Toolbar Loader: {3ef64538-8b54-4573-b48f-4d34b0238ab2} - c:\program files\aol toolbar\aoltb.dll
BHO: Ask Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - No File
TB: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
TB: AOL Toolbar: {ba00b7b1-0351-477a-b948-23e3ee5a73d4} - c:\program files\aol toolbar\aoltb.dll
TB: Ask Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Vbeyinu] rundll32.exe "c:\windows\enrdsrst.dll",Startup
uRun: [AOL Fast Start] "c:\program files\aol 9.5\AOL.EXE" -b
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Tracker] c:\program files\mysoftware\myinvoices\tracker.exe
mRun: [MSConfig] c:\windows\pchealth\helpctr\binaries\MSConfig.exe /auto
mRun: [AVG9_TRAY] c:\progra~1\avg\avg9\avgtray.exe
mRun: [Grepaziva] rundll32.exe "c:\windows\oqobesidaci.dll",Startup
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRunServices: [QuickTimeQuickTime] c:\program files\quicktime\qtsystem\quicktime.resources\nl.lproj\quicktimequicktime7.6.41327.58.exe
dRunOnce: [_nltide_3] rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N
dRunOnce: [LabelMaker2.0] regsvr32 c:\program files\common files\mysoftware\regdll.dll /s
mExplorerRun: [RTHDBPL] c:\documents and settings\owner\application data\systemproc\lsass.exe
uPolicies-explorer: NoSMConfigurePrograms = 1 (0x1)
mPolicies-system: DisableCAD = 1 (0x1)
dPolicies-explorer: NoSMConfigurePrograms = 1 (0x1)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office11\REFIEBAR.DLL
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg9\avgpp.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll
Notify: avgrsstarter - avgrsstx.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\wpdshserviceobj.dll
SEH: Microsoft AntiMalware ShellExecuteHook: {091eb208-39dd-417d-a5dd-7e2c2d8fb9cb} - c:\progra~1\wifd1f~1\MpShHook.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

============= SERVICES / DRIVERS ===============

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2010-1-1 216400]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2010-1-1 29584]
R1 AvgTdiX;AVG Free Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2010-1-1 243024]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\SASDIFSV.SYS [2009-9-15 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2009-9-15 68168]
R2 avg9wd;AVG Free WatchDog;c:\program files\avg\avg9\avgwdsvc.exe [2010-7-16 308136]
R2 FreeAgentGoNext Service;Seagate Service;c:\program files\seagate\seagatemanager\sync\FreeAgentService.exe [2009-9-25 189736]
R2 regi;regi;c:\windows\system32\drivers\regi.sys [2007-4-17 11032]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-6-14 136176]
S2 WinDefend;Windows Defender;c:\program files\windows defender\MsMpEng.exe [2006-11-3 13592]
S3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2009-9-15 12872]

=============== Created Last 30 ================

2010-08-16 06:33:00 0 d-sh--w- c:\docume~1\owner\applic~1\SystemProc
2010-08-15 04:43:59 0 d-----w- c:\docume~1\alluse~1\applic~1\XoftSpySE
2010-08-14 12:27:13 664 ----a-w- c:\windows\system32\d3d9caps.dat
2010-08-14 11:45:50 120 ----a-w- c:\windows\Fcatisuce.dat
2010-08-14 11:45:50 0 ----a-w- c:\windows\Rlasamehigataga.bin
2010-08-14 11:43:15 0 d-----w- c:\docume~1\owner\applic~1\Desktop Security
2010-07-22 19:50:33 0 d-----w- c:\program files\common files\Motive
2010-07-22 19:48:28 0 d-----w- c:\program files\Verizon

==================== Find3M ====================

2010-08-16 11:55:41 473 ----a-w- c:\program files\Shortcut to uTorrent.lnk
2010-08-12 14:14:04 20 ---h--w- c:\docume~1\alluse~1\applic~1\PKP_DLdu.DAT
2010-07-16 12:50:54 243024 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2010-07-16 12:50:53 12536 ----a-w- c:\windows\system32\avgrsstx.dll
2010-07-16 12:50:22 216400 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2010-06-30 12:23:55 149504 ----a-w- c:\windows\system32\schannel.dll
2010-06-24 12:24:46 919040 ----a-w- c:\windows\system32\wininet.dll
2010-06-24 02:14:38 1861120 ----a-w- c:\windows\system32\win32k.sys
2010-06-22 18:23:36 18499623 ----a-w- c:\docume~1\alluse~1\applic~1\vlc-1.0.5-win32.exe
2010-06-21 14:18:51 354304 ----a-w- c:\windows\system32\drivers\srv.sys
2010-06-17 14:03:00 80384 ----a-w- c:\windows\system32\iccvid.dll
2010-06-14 07:39:55 1172480 ----a-w- c:\windows\system32\msxml3.dll
2009-11-02 19:53:05 16384 --sha-w- c:\windows\system32\config\systemprofile\cookies\index.dat
2009-10-31 17:40:14 245760 --sha-w- c:\windows\system32\config\systemprofile\ietldcache\index.dat
2009-11-02 19:53:05 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\index.dat
2009-10-31 17:40:14 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012009103120091101\index.dat
2009-11-02 19:53:05 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\temporary internet files\content.ie5\index.dat

============= FINISH: 9:26:39.26 ===============


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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 22 August 2010 - 01:07 AM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.
  1. Do not run any other tool untill instructed to do so!
  2. Please Do not Attach logs or put in code boxes.
  3. Tell me about any problems that have occurred during the fix.
  4. Tell me of any other symptoms you may be having as these can help also.
  5. Do not run anything while running a fix.

In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond to your topic and facilitate the cleaning of your machine.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:
    Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
    • The application window will appear
    • Click the Disable button to disable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger may ask you to reboot the machine, if it does - click OK
    Do not re-enable these drivers until otherwise instructed.

Download DDS:
    Please download DDS by sUBs from one of the links below and save it to your desktop:


    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.
    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
      • DDS.txt
      • Attach.txt
    • A window will open instructing you save & post the logs
    • Save the logs to a convenient place such as your desktop
    • Copy the contents of both logs & post in your next reply

Scan With RKUnHooker
  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


MBRCheck

Please also download MBRCheck to your desktop
  • Double click MBRCheck.exe to run (vista and Win 7 right click and select Run as Administrator)
  • It will show a Black screen with some data on it
  • a report called MBRcheck will be on your desktop
  • open this report
  • Right click on the screen and select > Select All
  • Press Control+C
  • now please copy that report to this thread


information and logs:
    In your next post I need the following
      1.logs from DDS
      2.log from RKUnHooker
      3. report from MBRchecker
      4.let me know of any problems you may have had

Gringo


I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 26 August 2010 - 11:45 AM

Hello

three day bump

It has been Three days since my last post.
  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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  • Local time:01:31 AM

Posted 28 August 2010 - 11:49 PM

Due to lack of feedback, this topic is now Closed

If you need this topic reopened, please send me a PM.
Please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

The fixes and advice in this thread are for this machine only.
Do not apply the instructions from this thread to your own machine.
Please start a new thread describing your issue and someone will be along to assist you.


With Regards,
Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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