I was referred to this site by a friend who told me how helpful you all were to her. I'm hoping that you can solve my problem.
Here's the deal: My Windows XP Home Edition desktop computer (HP Pavilion a712n) will not start-up. About a minute into start-up, it will automatically restart, and this cycle will repeat. I realize that this indicates some sort of crash.
What I was doing right before this happened: I was burning some files to blank CD's, about 20 of them. Once I finished, I started double-checking each one to make sure the files I wanted were on each CD. At one point, the CD drive refused to open and cough up the CD I had put in there. Nothing I tried worked. So, I restarted the computer (Note that I did this manually (perhaps not the best decision) - I held the power button for a few seconds, it turned off, and then I pressed it again to turn it back on) and that's when the problem started occuring.
I'm really unsure of what to do here.
-I've already tried booting in Safe Mode, and all other options presented to me on that screen (Last Known Configuration, Normally, etc.). This does not work; it just restarts again.
-I've also tried booting from a created XP CD. The factory CD was not supplied to me when I bought the computer, and I burned this file to a CD (http://www.thecomputerparamedic.com/files/rc.iso). This was a link posted on the "Xp Boot "fixes"" thread of this forum. The problem I had here is that my computer would NOT boot from the CD, even after setting it as priority and also after disabling everything else.
The current option open for me now is to do a clean install using HP System Recovery (not sure if that's the name, but it loads up when you press F10 on start-up). This option erases all my information (important word documents and other files), and I would STRONGLY prefer not to have to do this. If there's no other hope for my computer, I would like to explore other options, such as setting up a slave drive to save my files.
Please help me out! And thank you so much for any responses.
Edited by hamluis, 17 August 2010 - 07:46 AM.
Deleted unnecessary reference to last post in thread ~ Hamluis.