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Google Redirects and "Explorer.exe (and maybe winlogon.exe) is infected"

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#1 kane7890


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Posted 15 August 2010 - 05:11 PM

I have been having some malware problems on my XP netbook within the last day or so, and was wondering if someone could help. About a day ago, I ran into problems with Security Suite 2009 telling me that many of my applications were infected. I am running McAfee Security Center that I recently purchased an upgrade for, but McAfee was only able to detect some trojans and block them. I ran Malwarebytes AntiMalware, found the Security Suite infections and removed them.

However, I was still having problems with Google redirects--more so with IE8 than Firefox 3.6.8 but I still get them on Firefox. I ran MBAM once again and did not find any infections. I downloaded and ran TDSSKiller, but TDSSKiller also found no infections.

I finally downloaded and ran Hitman Pro 3.5.6, which told me that C:\Windows\explorer.exe was infected, but when I tried to fix it, I wasn't sure if I was supposed to delete explorer.exe. I tried to click "Quarantine" but it didn't seem to work. Hitman Pro scanned my computer each time I rebooted, and each time told me the explorer.exe was infected.

I also ran Combofix in Safe Mode (I am sorry, I didn't know I wasn't supposed to run it...I am moderately comfortable with IT stuff), and it told me that c:\System32\winlogon.exe and c:\Windows\explorer.exe were infected. Combofix didn't fix these two files, though.

What would you suggest? Are ther any other tools I should try?

I can try to find the Combofix logs and post them to the other forum. Please let me know what you think. I do not have a recovery disk but I may be able to copy (a different version) of explorer.exe from another XP computer.



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#2 boopme


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Posted 15 August 2010 - 05:16 PM

Hello, as you have already run CF, we need to now do this.
Please go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic explained in step 9 which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
Skip Gmer and Include the Combofix log you have, the programs log file, or report, will be located at C:\ComboFix.txt.
Let me know if that went well.
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#3 Orange Blossom

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Posted 15 August 2010 - 07:16 PM


Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/340138/google-redirects-and-explorerexe-and-winlogonexe-is-infected/ b]you should NOT make further changes to your computer[/b] (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

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