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virus win32/Patched.DX


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34 replies to this topic

#1 mwa723

mwa723

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Posted 15 August 2010 - 02:41 PM

I have tried to post this several times, but Internet Explorer keeps redirecting the page and preventing the post, so I'll try again.

On Thursday evening, my computer apparently became infected with the AV Security Suite malware. My search for help led me to your site, and I followed the directions given another poster for removal. I downloaded and ran rkill. I downloaded and ran MBAM, which found and removed 8 or 9 problems. Then I ran AVG Anti-Virus, which found the virus win32/Patched.DX on C:\\Windows\System32\Drivers\i8042prt.sys, which it could not fix because the file is white-listed. I need help to take care of this problem.

I followed the instructions given here to create a post. I backed up my data to a removable drive. I created an account (obviously). I checked to be sure Windows Firewall was enabled (it is). I downloaded and ran DeFogger. I downloaded and ran DDS. The DDS.txt file seems to be preventing my posting, so it is not copied below. If someone can tell me how to get it to post, I will try that again. The Attach.txt file is attached. I downloaded and ran GMER. The scan did run, but when I attempted to save the log file, my computer froze up. This happened several times in a row, forcing me to perform a hard shutdown (if that's the right term) each time. So I don't have a GMER log file to attach.

Can someone please help me? Thanks!

Attached Files



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#2 Elise

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Posted 22 August 2010 - 04:27 AM

Hello ,
And welcome.gif to the Bleeping Computer Malware Removal Forum
. My name is Elise and I'll be glad to help you with your computer problems.


I will be working on your malware issues, this may or may not solve other issues you may have with your machine.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.
  • The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
  • Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.
  • The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.
You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.
-----------------------------------------------------------

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

If you have already posted a log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Please download OTL from one of the following mirrors:
  • Save it to your desktop.
  • Double click on the icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Push the button.
  • Two reports will open, copy and paste them in a reply here:
    • OTListIt.txt <-- Will be opened
    • Extra.txt <-- Will be minimized

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.


  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.

-------------------------------------------------------------
In the meantime please, do NOT install any new programs or update anything unless told to do so while we are fixing your problem

If you still need help, please include the following in your next reply
  • A detailed description of your problems
  • A new OTL log (don't forget extra.txt)
  • GMER log

Thanks and again sorry for the delay.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#3 mwa723

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Posted 22 August 2010 - 11:18 PM

Thank you for your reply, Elise, as I had almost given up hope. :-/

My name is Martha. I am still having the problems mentioned in my original post. My daily scan with AVG Anti-Virus is still coming up with the same results. I don't know if this is part of the original Security Suite problem, but I am having Google redirects and random pages opening with audio which are very difficult to kill. The only change I have made in my computer since my original post is that I downloaded the Firefox browser (with difficulty due to these problems) and have switched to using that, but I am having the Google redirects, etc., in Firefox as well.

I am copying the logs you requested below. I look forward to hearing back from you.

Here is the OTL log:

OTL logfile created on: 8/22/2010 1:47:38 PM - Run 1
OTL by OldTimer - Version 3.2.10.0 Folder = C:\Documents and Settings\Martha Aldridge\Desktop
Windows XP Professional Edition Service Pack 2 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

1,023.00 Mb Total Physical Memory | 512.00 Mb Available Physical Memory | 50.00% Memory free
2.00 Gb Paging File | 2.00 Gb Available in Paging File | 76.00% Paging File free
Paging file location(s): c:\pagefile.sys 1536 3072 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 74.46 Gb Total Space | 35.16 Gb Free Space | 47.22% Space Free | Partition Type: NTFS
Drive D: | 74.50 Gb Total Space | 36.40 Gb Free Space | 48.86% Space Free | Partition Type: NTFS
E: Drive not present or media not loaded
F: Drive not present or media not loaded
G: Drive not present or media not loaded
H: Drive not present or media not loaded
I: Drive not present or media not loaded

Computer Name: MARTHA-DELL
Current User Name: Martha Aldridge
Logged in as Administrator.

Current Boot Mode: Normal
Scan Mode: All users
Company Name Whitelist: Off
Skip Microsoft Files: Off
File Age = 30 Days
Output = Standard

========== Processes (SafeList) ==========

PRC - [2010/08/22 13:42:32 | 000,575,488 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Martha Aldridge\Desktop\OTL.exe
PRC - [2010/07/18 18:52:48 | 002,065,760 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG9\avgtray.exe
PRC - [2010/07/18 18:52:34 | 000,515,424 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG9\avgrsx.exe
PRC - [2010/07/18 18:52:33 | 000,620,896 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG9\avgnsx.exe
PRC - [2010/07/18 18:52:23 | 000,308,136 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG9\avgwdsvc.exe
PRC - [2010/07/18 18:51:28 | 000,723,296 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG9\avgcsrvx.exe
PRC - [2010/07/18 18:51:21 | 001,101,152 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG9\avgchsvx.exe
PRC - [2010/05/18 12:16:22 | 001,154,848 | ---- | M] (Intuit Inc.) -- C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
PRC - [2010/05/18 10:57:06 | 000,045,056 | ---- | M] (Intuit) -- C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
PRC - [2009/05/21 10:55:32 | 000,206,064 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files\Dell Support Center\bin\sprtcmd.exe
PRC - [2008/08/13 18:32:40 | 000,201,968 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files\Dell Support Center\bin\sprtsvc.exe
PRC - [2008/05/21 18:26:10 | 000,451,896 | ---- | M] (Pure Networks, Inc.) -- C:\Program Files\Pure Networks\Network Magic\nmapp.exe
PRC - [2008/05/16 07:11:44 | 000,648,504 | ---- | M] (Pure Networks, Inc.) -- C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
PRC - [2008/05/16 07:11:44 | 000,648,504 | ---- | M] (Pure Networks, Inc.) -- C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe
PRC - [2007/10/29 14:27:04 | 000,587,096 | ---- | M] (Lavasoft AB) -- C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
PRC - [2007/06/13 06:23:07 | 001,033,216 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\explorer.exe
PRC - [2007/03/15 11:09:36 | 000,460,784 | ---- | M] (Gteko Ltd.) -- C:\Program Files\DellSupport\DSAgnt.exe
PRC - [2007/01/04 17:38:18 | 000,112,336 | ---- | M] (Viewpoint Corporation) -- C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
PRC - [2007/01/04 17:38:08 | 000,024,652 | ---- | M] (Viewpoint Corporation) -- C:\Program Files\Viewpoint\Common\ViewpointService.exe
PRC - [2006/04/07 15:02:24 | 001,343,488 | ---- | M] (AWS Convergence Technologies, Inc.) -- C:\Program Files\AWS\WeatherBug\Weather.exe
PRC - [2006/01/19 12:06:18 | 000,102,400 | ---- | M] (Musicmatch, Inc.) -- C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\MMDiag.exe
PRC - [2006/01/19 12:06:16 | 000,416,768 | ---- | M] (Musicmatch, Inc.) -- C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mim.exe
PRC - [2005/10/20 10:54:16 | 000,126,976 | ---- | M] (Intuit, Inc.) -- C:\Program Files\Intuit\QuickBooks\QBDBMgrN.exe
PRC - [2004/02/02 13:19:58 | 000,040,960 | ---- | M] (Northcode Inc.) -- C:\WINDOWS\NCLAUNCH.EXe
PRC - [2004/01/21 10:45:48 | 000,413,816 | ---- | M] (American Power Conversion Corporation) -- C:\Program Files\APC\APC PowerChute Personal Edition\apcsystray.exe
PRC - [2003/08/13 12:27:40 | 000,028,672 | ---- | M] (Dell - Advanced Desktop Engineering) -- C:\WINDOWS\SYSTEM32\DSentry.exe
PRC - [2003/05/31 19:02:32 | 007,544,916 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Microsoft SQL Server\MSSQL$ACT7\Binn\sqlservr.exe
PRC - [2002/04/03 03:01:00 | 000,135,264 | ---- | M] (Creative Technology Ltd) -- C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe


========== Modules (SafeList) ==========

MOD - [2010/08/22 13:42:32 | 000,575,488 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Martha Aldridge\Desktop\OTL.exe
MOD - [2006/08/25 11:45:55 | 001,054,208 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2982_x-ww_ac3f9c03\comctl32.dll
MOD - [2006/02/28 08:00:00 | 000,102,400 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\SYSTEM32\msscript.ocx


========== Win32 Services (SafeList) ==========

SRV - File not found [Disabled | Stopped] -- C:\WINDOWS\System32\hidserv.dll -- (HidServ)
SRV - [2010/07/18 18:52:23 | 000,308,136 | ---- | M] (AVG Technologies CZ, s.r.o.) [Auto | Running] -- C:\Program Files\AVG\AVG9\avgwdsvc.exe -- (avg9wd)
SRV - [2010/05/18 10:57:06 | 000,045,056 | ---- | M] (Intuit) [Auto | Running] -- C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe -- (QBCFMonitorService)
SRV - [2009/08/18 02:25:12 | 000,678,912 | ---- | M] (Intuit, Inc.) [On_Demand | Stopped] -- C:\Program Files\Intuit\QuickBooks 2010\QBDBMgrN.exe -- (QuickBooksDB20)
SRV - [2009/07/23 21:10:38 | 000,061,440 | ---- | M] (Intuit Inc.) [On_Demand | Stopped] -- C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe -- (QBFCService)
SRV - [2009/03/30 22:13:44 | 000,250,616 | ---- | M] (WildTangent, Inc.) [On_Demand | Stopped] -- C:\Program Files\HP Games\HP Game Console\GameConsoleService.exe -- (GameConsoleService)
SRV - [2008/08/13 18:32:40 | 000,201,968 | ---- | M] (SupportSoft, Inc.) [Auto | Running] -- C:\Program Files\Dell Support Center\bin\sprtsvc.exe -- (sprtsvc_dellsupportcenter) SupportSoft Sprocket Service (dellsupportcenter)
SRV - [2008/07/09 23:46:28 | 000,131,072 | ---- | M] (Intuit, Inc.) [Auto | Stopped] -- C:\Program Files\Intuit\QuickBooks 2009\QBDBMgrN.exe -- (QuickBooksDB19)
SRV - [2008/05/21 18:25:30 | 000,012,800 | ---- | M] (Pure Networks, Inc.) [On_Demand | Stopped] -- C:\Program Files\Pure Networks\Network Magic\WebServer\bin\nmraapache.exe -- (nmraapache)
SRV - [2008/05/16 07:11:44 | 000,648,504 | ---- | M] (Pure Networks, Inc.) [Auto | Running] -- C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe -- (nmservice)
SRV - [2007/10/29 14:27:04 | 000,587,096 | ---- | M] (Lavasoft AB) [Auto | Running] -- C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe -- (aawservice)
SRV - [2007/03/07 15:47:46 | 000,076,848 | ---- | M] () [On_Demand | Stopped] -- C:\Program Files\DellSupport\brkrsvc.exe -- (DSBrokerService)
SRV - [2007/01/04 17:38:08 | 000,024,652 | ---- | M] (Viewpoint Corporation) [Auto | Running] -- C:\Program Files\Viewpoint\Common\ViewpointService.exe -- (Viewpoint Manager Service)
SRV - [2006/09/13 11:32:12 | 000,128,536 | ---- | M] (iAnywhere Solutions, Inc.) [Auto | Stopped] -- C:\Program Files\Intuit\QuickBooks 2008\QBDBMgrN.exe -- (QuickBooksDB18)
SRV - [2006/09/13 11:32:12 | 000,128,536 | ---- | M] (iAnywhere Solutions, Inc.) [Auto | Stopped] -- C:\Program Files\Intuit\QuickBooks 2007\QBDBMgrN.exe -- (QuickBooksDB17)
SRV - [2005/10/20 10:54:16 | 000,126,976 | ---- | M] (Intuit, Inc.) [Auto | Running] -- C:\Program Files\Intuit\QuickBooks\QBDBMgrN.exe -- (QuickBooksDB)
SRV - [2005/03/30 17:46:56 | 000,411,920 | ---- | M] (Eastman Kodak Company) [On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\KodakCCS.exe -- (KodakCCS)
SRV - [2004/01/21 10:44:28 | 000,155,770 | ---- | M] (American Power Conversion Corporation) [Auto | Stopped] -- C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe -- (APC UPS Service)
SRV - [2003/05/31 19:02:32 | 007,544,916 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files\Microsoft SQL Server\MSSQL$ACT7\Binn\sqlservr.exe -- (MSSQL$ACT7)
SRV - [2003/03/03 15:33:40 | 000,143,360 | ---- | M] (Intel® Corporation) [On_Demand | Stopped] -- C:\Program Files\Intel\NCS\Sync\NetSvc.exe -- (NetSvc)
SRV - [2002/12/17 21:23:30 | 000,311,872 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlagent.EXE -- (SQLAgent$MICROSOFTBCM)
SRV - [2002/12/17 19:23:30 | 000,311,872 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Microsoft SQL Server\MSSQL$ACT7\Binn\sqlagent.EXE -- (SQLAgent$ACT7)


========== Driver Services (SafeList) ==========

DRV - File not found [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\nbf.sys -- (Nbf)
DRV - File not found [Kernel | On_Demand | Stopped] -- C:\WINDOWS\System32\DRIVERS\wATV03nt.sys -- (iAimTV2)
DRV - [2010/07/18 18:52:41 | 000,243,024 | ---- | M] (AVG Technologies CZ, s.r.o.) [Kernel | System | Running] -- C:\WINDOWS\System32\Drivers\avgtdix.sys -- (AvgTdiX)
DRV - [2010/07/18 18:51:29 | 000,216,400 | ---- | M] (AVG Technologies CZ, s.r.o.) [Kernel | System | Running] -- C:\WINDOWS\System32\Drivers\avgldx86.sys -- (AvgLdx86)
DRV - [2010/06/02 09:23:59 | 000,029,584 | ---- | M] (AVG Technologies CZ, s.r.o.) [File_System | System | Running] -- C:\WINDOWS\System32\Drivers\avgmfx86.sys -- (AvgMfx86)
DRV - [2008/05/16 07:10:32 | 000,023,992 | ---- | M] (Pure Networks, Inc.) [Kernel | Auto | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\pnarp.sys -- (pnarp)
DRV - [2008/05/16 07:10:30 | 000,025,272 | ---- | M] (Pure Networks, Inc.) [Kernel | Auto | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\purendis.sys -- (purendis)
DRV - [2007/02/25 12:10:48 | 000,005,376 | --S- | M] (Gteko Ltd.) [Kernel | Auto | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\dsunidrv.sys -- (dsunidrv)
DRV - [2006/10/22 12:22:00 | 003,994,624 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\nv4_mini.sys -- (nv)
DRV - [2006/10/05 16:07:28 | 000,004,736 | ---- | M] (Gteko Ltd.) [Kernel | On_Demand | Running] -- C:\Program Files\DellSupport\GTAction\triggers\DSproct.sys -- (DSproct)
DRV - [2006/02/28 08:00:00 | 000,179,584 | ---- | M] (Mylex Corporation) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\dac2w2k.sys -- (dac2w2k)
DRV - [2006/02/28 08:00:00 | 000,052,736 | ---- | M] () [Kernel | System | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\i8042prt.sys -- (i8042prt)
DRV - [2006/02/28 08:00:00 | 000,049,024 | ---- | M] (QLogic Corporation) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\ql1280.sys -- (ql1280)
DRV - [2006/02/28 08:00:00 | 000,045,312 | ---- | M] (QLogic Corporation) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\ql12160.sys -- (ql12160)
DRV - [2006/02/28 08:00:00 | 000,040,320 | ---- | M] (QLogic Corporation) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\ql1080.sys -- (ql1080)
DRV - [2006/02/28 08:00:00 | 000,036,736 | ---- | M] (Promise Technology, Inc.) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\ultra.sys -- (ultra)
DRV - [2006/02/28 08:00:00 | 000,032,640 | ---- | M] (LSI Logic) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\symc8xx.sys -- (symc8xx)
DRV - [2006/02/28 08:00:00 | 000,030,688 | ---- | M] (LSI Logic) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\sym_u3.sys -- (sym_u3)
DRV - [2006/02/28 08:00:00 | 000,028,384 | ---- | M] (LSI Logic) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\sym_hi.sys -- (sym_hi)
DRV - [2006/02/28 08:00:00 | 000,026,496 | ---- | M] (Advanced System Products, Inc.) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\asc.sys -- (asc)
DRV - [2006/02/28 08:00:00 | 000,019,072 | ---- | M] (Adaptec, Inc.) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\sparrow.sys -- (Sparrow)
DRV - [2006/02/28 08:00:00 | 000,017,280 | ---- | M] (American Megatrends Inc.) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\mraid35x.sys -- (mraid35x)
DRV - [2006/02/28 08:00:00 | 000,016,256 | ---- | M] (Symbios Logic Inc.) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\symc810.sys -- (symc810)
DRV - [2006/02/28 08:00:00 | 000,014,848 | ---- | M] (Advanced System Products, Inc.) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\asc3550.sys -- (asc3550)
DRV - [2006/02/28 08:00:00 | 000,010,624 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\gameenum.sys -- (gameenum)
DRV - [2006/02/28 08:00:00 | 000,006,656 | ---- | M] (CMD Technology, Inc.) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\cmdide.sys -- (CmdIde)
DRV - [2006/02/28 08:00:00 | 000,005,248 | ---- | M] (Acer Laboratories Inc.) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\aliide.sys -- (AliIde)
DRV - [2005/06/16 15:41:02 | 000,037,150 | ---- | M] (Eastman Kodak Company) [Kernel | System | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\DcCam.sys -- (DcCam)
DRV - [2005/03/31 09:00:08 | 000,152,081 | ---- | M] (Eastman Kodak Company) [Kernel | System | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\ExportIt.sys -- (Exportit)
DRV - [2005/03/31 08:47:56 | 000,070,262 | ---- | M] (Eastman Kodak Company) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\DcPtp.sys -- (DcPTP)
DRV - [2005/03/31 08:47:50 | 000,008,022 | ---- | M] (Eastman Kodak Company) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\DcLps.sys -- (DcLps)
DRV - [2005/03/31 08:47:48 | 000,038,673 | ---- | M] (Eastman Kodak Company) [Kernel | Auto | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\DCFS2k.sys -- (DCFS2K)
DRV - [2005/03/31 08:47:42 | 000,061,564 | ---- | M] (Eastman Kodak Company) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\DcFpoint.sys -- (DcFpoint)
DRV - [2004/08/04 02:07:42 | 000,043,008 | ---- | M] (Advanced Micro Devices, Inc.) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\amdagp.sys -- (amdagp)
DRV - [2004/08/04 02:07:42 | 000,041,088 | ---- | M] (Silicon Integrated Systems Corporation) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\sisagp.sys -- (sisagp)
DRV - [2004/08/04 01:29:49 | 000,019,455 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\wvchntxx.sys -- (iAimFP4)
DRV - [2004/08/04 01:29:47 | 000,012,063 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\wsiintxx.sys -- (iAimFP3)
DRV - [2004/08/04 01:29:45 | 000,023,615 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\wch7xxnt.sys -- (iAimTV4)
DRV - [2004/08/04 01:29:43 | 000,033,599 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\watv04nt.sys -- (iAimTV3)
DRV - [2004/08/04 01:29:42 | 000,019,551 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\watv02nt.sys -- (iAimTV1)
DRV - [2004/08/04 01:29:41 | 000,029,311 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\watv01nt.sys -- (iAimTV0)
DRV - [2004/08/04 01:29:37 | 000,012,415 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\wadv01nt.sys -- (iAimFP0)
DRV - [2004/08/04 01:29:37 | 000,012,127 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\wadv02nt.sys -- (iAimFP1)
DRV - [2004/08/04 01:29:37 | 000,011,775 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\wadv05nt.sys -- (iAimFP2)
DRV - [2004/08/04 01:29:36 | 000,161,020 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\i81xnt5.sys -- (i81x)
DRV - [2003/09/22 12:43:06 | 001,330,048 | ---- | M] (Creative Technology Ltd.) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\P16X.sys -- (P16X) Creative SB Live! Series (WDM)
DRV - [2003/09/22 08:48:06 | 000,130,192 | ---- | M] (Creative Technology Ltd) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\ctsfm2k.sys -- (ctsfm2k)
DRV - [2003/09/22 08:47:38 | 000,178,672 | ---- | M] (Creative Technology Ltd.) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\ctoss2k.sys -- (ossrv)
DRV - [2003/08/06 03:04:00 | 000,100,373 | ---- | M] (Sonic Solutions) [File_System | Auto | Running] -- C:\WINDOWS\SYSTEM32\dla\tfsnudfa.sys -- (tfsnudfa)
DRV - [2003/08/06 03:04:00 | 000,098,068 | ---- | M] (Sonic Solutions) [File_System | Auto | Running] -- C:\WINDOWS\SYSTEM32\dla\tfsnudf.sys -- (tfsnudf)
DRV - [2003/08/06 03:04:00 | 000,083,284 | ---- | M] (Sonic Solutions) [File_System | Auto | Running] -- C:\WINDOWS\SYSTEM32\dla\tfsnifs.sys -- (tfsnifs)
DRV - [2003/08/06 03:04:00 | 000,034,837 | ---- | M] (Sonic Solutions) [File_System | Auto | Running] -- C:\WINDOWS\SYSTEM32\dla\tfsncofs.sys -- (tfsncofs)
DRV - [2003/08/06 03:04:00 | 000,025,685 | ---- | M] (Sonic Solutions) [File_System | Auto | Running] -- C:\WINDOWS\SYSTEM32\dla\tfsnboio.sys -- (tfsnboio)
DRV - [2003/08/06 03:04:00 | 000,014,229 | ---- | M] (Sonic Solutions) [File_System | Auto | Running] -- C:\WINDOWS\SYSTEM32\dla\tfsnopio.sys -- (tfsnopio)
DRV - [2003/08/06 03:04:00 | 000,006,357 | ---- | M] (Sonic Solutions) [File_System | Auto | Running] -- C:\WINDOWS\SYSTEM32\dla\tfsnpool.sys -- (tfsnpool)
DRV - [2003/08/06 03:04:00 | 000,004,117 | ---- | M] (Sonic Solutions) [File_System | Auto | Running] -- C:\WINDOWS\SYSTEM32\dla\tfsndrct.sys -- (tfsndrct)
DRV - [2003/08/06 03:04:00 | 000,002,233 | ---- | M] (Sonic Solutions) [File_System | Auto | Running] -- C:\WINDOWS\SYSTEM32\dla\tfsndres.sys -- (tfsndres)
DRV - [2003/07/31 05:21:00 | 000,084,576 | ---- | M] (Sonic Solutions) [Kernel | Boot | Running] -- C:\WINDOWS\system32\drivers\drvmcdb.sys -- (drvmcdb)
DRV - [2003/07/14 13:28:40 | 000,005,621 | ---- | M] (Sonic Solutions) [File_System | System | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\sscdbhk5.sys -- (sscdbhk5)
DRV - [2003/07/14 13:28:22 | 000,023,219 | ---- | M] (Sonic Solutions) [File_System | System | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\ssrtln.sys -- (ssrtln)
DRV - [2003/06/20 04:56:00 | 000,040,448 | ---- | M] (Sonic Solutions) [File_System | Auto | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\drvnddm.sys -- (drvnddm)
DRV - [2003/01/07 19:41:12 | 000,166,016 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\b57xp32.sys -- (b57w2k)
DRV - [2002/11/08 15:45:06 | 000,017,217 | ---- | M] (Dell Computer Corporation) [Kernel | System | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\omci.sys -- (omci)
DRV - [2001/08/17 15:46:40 | 000,006,400 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\enum1394.sys -- (ENUM1394)
DRV - [2001/08/17 14:58:00 | 000,019,200 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\hidbatt.sys -- (HidBatt)
DRV - [2001/08/17 14:11:06 | 000,066,591 | ---- | M] (3Com Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\EL90XBC5.SYS -- (EL90XBC)
DRV - [1999/12/17 03:00:00 | 000,006,752 | ---- | M] (Creative Technology Ltd.) [Kernel | Auto | Running] -- C:\WINDOWS\SYSTEM32\PFMODNT.SYS -- (PfModNT)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========



IE - HKU\.DEFAULT\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
IE - HKU\.DEFAULT\SOFTWARE\Microsoft\Internet Explorer\Main,First Home Page = http://www.dell.com
IE - HKU\.DEFAULT\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 1
IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = <local>
IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyServer" = http=127.0.0.1:6522

IE - HKU\S-1-5-18\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
IE - HKU\S-1-5-18\SOFTWARE\Microsoft\Internet Explorer\Main,First Home Page = http://www.dell.com
IE - HKU\S-1-5-18\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 1
IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = <local>
IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyServer" = http=127.0.0.1:6522

IE - HKU\S-1-5-19\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-20\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-21-2701667422-2317217861-436827395-1009\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
IE - HKU\S-1-5-21-2701667422-2317217861-436827395-1009\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.com/
IE - HKU\S-1-5-21-2701667422-2317217861-436827395-1009\..\URLSearchHook: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - Reg Error: Key error. File not found
IE - HKU\S-1-5-21-2701667422-2317217861-436827395-1009\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKU\S-1-5-21-2701667422-2317217861-436827395-1009\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyServer" = http=127.0.0.1:6522

IE - HKU\S-1-5-21-2701667422-2317217861-436827395-1012\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
IE - HKU\S-1-5-21-2701667422-2317217861-436827395-1012\SOFTWARE\Microsoft\Internet Explorer\Main,First Home Page = http://www.dell.com
IE - HKU\S-1-5-21-2701667422-2317217861-436827395-1012\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
IE - HKU\S-1-5-21-2701667422-2317217861-436827395-1012\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

========== FireFox ==========

FF - prefs.js..browser.startup.homepage: "http://www.msn.com/"
FF - prefs.js..extensions.enabledItems: jqs@sun.com:1.0
FF - prefs.js..network.proxy.http: "127.0.0.1"
FF - prefs.js..network.proxy.http_port: 6522
FF - prefs.js..network.proxy.type: 0

FF - HKLM\software\mozilla\Mozilla Firefox 3.6.8\extensions\\Components: C:\Program Files\Mozilla Firefox\components [2010/08/19 22:37:26 | 000,000,000 | ---D | M]
FF - HKLM\software\mozilla\Mozilla Firefox 3.6.8\extensions\\Plugins: C:\Program Files\Mozilla Firefox\plugins [2010/08/20 07:36:57 | 000,000,000 | ---D | M]
FF - HKLM\software\mozilla\Netscape 7.1\Extensions\\Components: C:\Program Files\Netscape\Netscape\Components [2010/08/20 07:38:20 | 000,000,000 | ---D | M]
FF - HKLM\software\mozilla\Netscape 7.1\Extensions\\Plugins: C:\Program Files\Netscape\Netscape\Plugins [2010/08/20 07:36:58 | 000,000,000 | ---D | M]

[2010/08/19 22:38:08 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Martha Aldridge\Application Data\Mozilla\Extensions
[2010/08/22 13:23:33 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Martha Aldridge\Application Data\Mozilla\Firefox\Profiles\cavsfq2n.default\extensions
[2010/08/21 12:24:09 | 000,000,000 | ---D | M] (Microsoft .NET Framework Assistant) -- C:\Documents and Settings\Martha Aldridge\Application Data\Mozilla\Firefox\Profiles\cavsfq2n.default\extensions\{20a82645-c095-46ed-80e3-08825760534b}
[2010/08/19 22:37:02 | 000,000,000 | ---D | M] -- C:\Program Files\Mozilla Firefox\extensions

O1 HOSTS File: ([2002/08/29 07:00:00 | 000,000,734 | ---- | M]) - C:\WINDOWS\SYSTEM32\DRIVERS\ETC\HOSTS
O1 - Hosts: 127.0.0.1 localhost
O2 - BHO: (Adobe PDF Reader Link Helper) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll (Adobe Systems Incorporated)
O2 - BHO: (AVG Safe Search) - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll (AVG Technologies CZ, s.r.o.)
O2 - BHO: (DriveLetterAccess) - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\SYSTEM32\dla\tfswshx.dll (Sonic Solutions)
O2 - BHO: (WsftpBrowserHelper Class) - {601ED020-FB6C-11D3-87D8-0050DA59922B} - C:\Program Files\Ipswitch\WS_FTP Home\wsbho2k0.dll (Ipswitch, Inc. 10 Maguire Road - Suite 220 Lexington, MA 02421)
O3 - HKLM\..\Toolbar: (Easy-WebPrint) - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll ()
O3 - HKU\S-1-5-21-2701667422-2317217861-436827395-1009\..\Toolbar\WebBrowser: (AIM Search) - {40D41A8B-D79B-43D7-99A7-9EE0F344C385} - C:\Program Files\AIM Toolbar\AIMBar.dll (America Online, Inc)
O4 - HKLM..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program Files\Google\Gmail Notifier\gnotify.exe (Google Inc.)
O4 - HKLM..\Run: [Act! Preloader] C:\Program Files\ACT\ACT for Windows\Act8.exe (Sage Software SB, Inc)
O4 - HKLM..\Run: [AVG9_TRAY] C:\Program Files\AVG\AVG9\avgtray.exe (AVG Technologies CZ, s.r.o.)
O4 - HKLM..\Run: [DellSupportCenter] C:\Program Files\Dell Support Center\bin\sprtcmd.exe (SupportSoft, Inc.)
O4 - HKLM..\Run: [diagent] C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe (Creative Technology Ltd)
O4 - HKLM..\Run: [dscactivate] C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe ( )
O4 - HKLM..\Run: [DVDSentry] C:\WINDOWS\SYSTEM32\DSentry.exe (Dell - Advanced Desktop Engineering)
O4 - HKLM..\Run: [Hpppta] C:\Program Files\Hewlett-Packard\HP PrecisionScan\PrecisionScan\hpppta.exe (Hewlett-Packard Company)
O4 - HKLM..\Run: [Intuit SyncManager] C:\Program Files\Common Files\Intuit\Sync\IntuitSyncManager.exe (Intuit Inc. All rights reserved.)
O4 - HKLM..\Run: [KernelFaultCheck] File not found
O4 - HKLM..\Run: [MimBoot] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mimboot.exe (Musicmatch, Inc.)
O4 - HKLM..\Run: [nmapp] C:\Program Files\Pure Networks\Network Magic\nmapp.exe (Pure Networks, Inc.)
O4 - HKLM..\Run: [nmctxth] C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe (Pure Networks, Inc.)
O4 - HKLM..\Run: [NvCplDaemon] C:\WINDOWS\System32\NvCpl.DLL (NVIDIA Corporation)
O4 - HKLM..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\realsched.exe (RealNetworks, Inc.)
O4 - HKLM..\Run: [UpdateManager] C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe (Sonic Solutions)
O4 - HKLM..\Run: [UpdReg] C:\WINDOWS\Updreg.EXE (Creative Technology Ltd.)
O4 - HKU\.DEFAULT..\Run: [cdmgbubo] C:\Documents and Settings\NetworkService\Local Settings\Application Data\mkwdmvgox\mcbbkwjshdw.exe File not found
O4 - HKU\S-1-5-18..\Run: [cdmgbubo] C:\Documents and Settings\NetworkService\Local Settings\Application Data\mkwdmvgox\mcbbkwjshdw.exe File not found
O4 - HKU\S-1-5-21-2701667422-2317217861-436827395-1009..\Run: [DellSupport] C:\Program Files\DellSupport\DSAgnt.exe (Gteko Ltd.)
O4 - HKU\S-1-5-21-2701667422-2317217861-436827395-1009..\Run: [Mozilla Quick Launch] C:\Program Files\Netscape\Netscape\Netscp.exe (Mozilla, Netscape)
O4 - HKU\S-1-5-21-2701667422-2317217861-436827395-1009..\Run: [NCLaunch] C:\WINDOWS\NCLAUNCH.EXe (Northcode Inc.)
O4 - HKU\S-1-5-21-2701667422-2317217861-436827395-1009..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe File not found
O4 - HKU\S-1-5-21-2701667422-2317217861-436827395-1009..\Run: [Weather] C:\Program Files\AWS\WeatherBug\Weather.exe (AWS Convergence Technologies, Inc.)
O4 - HKU\S-1-5-21-2701667422-2317217861-436827395-1012..\Run: [DellSupport] C:\Program Files\Dell Support\DSAgnt.exe File not found
O4 - HKU\S-1-5-21-2701667422-2317217861-436827395-1012..\Run: [Sonic RecordNow!] File not found
O4 - HKLM..\RunOnceEx: [] File not found
O4 - Startup: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\APC UPS Status.lnk = C:\Program Files\APC\APC PowerChute Personal Edition\Display.exe (American Power Conversion Corporation)
O4 - Startup: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe (Intuit Inc.)
O4 - Startup: C:\Documents and Settings\Martha Aldridge\Start Menu\Programs\Startup\PowerReg Scheduler V3.exe (

Thank you for your reply, Elise, as I had almost given up hope. :-/

My name is Martha. I am still having the problems mentioned in my original post. My daily scan with AVG Anti-Virus is still coming up with the same results. I don't know if this is part of the original Security Suite problem, but I am having Google redirects and random pages opening with audio which are very difficult to kill. The only change I have made in my computer since my original post is that I downloaded the Firefox browser (with difficulty due to these problems) and have switched to using that, but I am having the Google redirects, etc., in Firefox as well.

I am copying the logs you requested below. I look forward to hearing back from you.

Here is the OTL log:

OTL logfile created on: 8/22/2010 1:47:38 PM - Run 1
OTL by OldTimer - Version 3.2.10.0 Folder = C:\Documents and Settings\Martha Aldridge\Desktop
Windows XP Professional Edition Service Pack 2 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

1,023.00 Mb Total Physical Memory | 512.00 Mb Available Physical Memory | 50.00% Memory free
2.00 Gb Paging File | 2.00 Gb Available in Paging File | 76.00% Paging File free
Paging file location(s): c:\pagefile.sys 1536 3072 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 74.46 Gb Total Space | 35.16 Gb Free Space | 47.22% Space Free | Partition Type: NTFS
Drive D: | 74.50 Gb Total Space | 36.40 Gb Free Space | 48.86% Space Free | Partition Type: NTFS
E: Drive not present or media not loaded
F: Drive not present or media not loaded
G: Drive not present or media not loaded
H: Drive not present or media not loaded
I: Drive not present or media not loaded

Computer Name: MARTHA-DELL
Current User Name: Martha Aldridge
Logged in as Administrator.

Current Boot Mode: Normal
Scan Mode: All users
Company Name Whitelist: Off
Skip Microsoft Files: Off
File Age = 30 Days
Output = Standard

========== Processes (SafeList) ==========

PRC - [2010/08/22 13:42:32 | 000,575,488 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Martha Aldridge\Desktop\OTL.exe
PRC - [2010/07/18 18:52:48 | 002,065,760 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG9\avgtray.exe
PRC - [2010/07/18 18:52:34 | 000,515,424 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG9\avgrsx.exe
PRC - [2010/07/18 18:52:33 | 000,620,896 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG9\avgnsx.exe
PRC - [2010/07/18 18:52:23 | 000,308,136 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG9\avgwdsvc.exe
PRC - [2010/07/18 18:51:28 | 000,723,296 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG9\avgcsrvx.exe
PRC - [2010/07/18 18:51:21 | 001,101,152 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG9\avgchsvx.exe
PRC - [2010/05/18 12:16:22 | 001,154,848 | ---- | M] (Intuit Inc.) -- C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
PRC - [2010/05/18 10:57:06 | 000,045,056 | ---- | M] (Intuit) -- C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
PRC - [2009/05/21 10:55:32 | 000,206,064 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files\Dell Support Center\bin\sprtcmd.exe
PRC - [2008/08/13 18:32:40 | 000,201,968 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files\Dell Support Center\bin\sprtsvc.exe
PRC - [2008/05/21 18:26:10 | 000,451,896 | ---- | M] (Pure Networks, Inc.) -- C:\Program Files\Pure Networks\Network Magic\nmapp.exe
PRC - [2008/05/16 07:11:44 | 000,648,504 | ---- | M] (Pure Networks, Inc.) -- C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
PRC - [2008/05/16 07:11:44 | 000,648,504 | ---- | M] (Pure Networks, Inc.) -- C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe
PRC - [2007/10/29 14:27:04 | 000,587,096 | ---- | M] (Lavasoft AB) -- C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
PRC - [2007/06/13 06:23:07 | 001,033,216 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\explorer.exe
PRC - [2007/03/15 11:09:36 | 000,460,784 | ---- | M] (Gteko Ltd.) -- C:\Program Files\DellSupport\DSAgnt.exe
PRC - [2007/01/04 17:38:18 | 000,112,336 | ---- | M] (Viewpoint Corporation) -- C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
PRC - [2007/01/04 17:38:08 | 000,024,652 | ---- | M] (Viewpoint Corporation) -- C:\Program Files\Viewpoint\Common\ViewpointService.exe
PRC - [2006/04/07 15:02:24 | 001,343,488 | ---- | M] (AWS Convergence Technologies, Inc.) -- C:\Program Files\AWS\WeatherBug\Weather.exe
PRC - [2006/01/19 12:06:18 | 000,102,400 | ---- | M] (Musicmatch, Inc.) -- C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\MMDiag.exe
PRC - [2006/01/19 12:06:16 | 000,416,768 | ---- | M] (Musicmatch, Inc.) -- C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mim.exe
PRC - [2005/10/20 10:54:16 | 000,126,976 | ---- | M] (Intuit, Inc.) -- C:\Program Files\Intuit\QuickBooks\QBDBMgrN.exe
PRC - [2004/02/02 13:19:58 | 000,040,960 | ---- | M] (Northcode Inc.) -- C:\WINDOWS\NCLAUNCH.EXe
PRC - [2004/01/21 10:45:48 | 000,413,816 | ---- | M] (American Power Conversion Corporation) -- C:\Program Files\APC\APC PowerChute Personal Edition\apcsystray.exe
PRC - [2003/08/13 12:27:40 | 000,028,672 | ---- | M] (Dell - Advanced Desktop Engineering) -- C:\WINDOWS\SYSTEM32\DSentry.exe
PRC - [2003/05/31 19:02:32 | 007,544,916 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Microsoft SQL Server\MSSQL$ACT7\Binn\sqlservr.exe
PRC - [2002/04/03 03:01:00 | 000,135,264 | ---- | M] (Creative Technology Ltd) -- C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe


========== Modules (SafeList) ==========

MOD - [2010/08/22 13:42:32 | 000,575,488 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Martha Aldridge\Desktop\OTL.exe
MOD - [2006/08/25 11:45:55 | 001,054,208 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2982_x-ww_ac3f9c03\comctl32.dll
MOD - [2006/02/28 08:00:00 | 000,102,400 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\SYSTEM32\msscript.ocx


========== Win32 Services (SafeList) ==========

SRV - File not found [Disabled | Stopped] -- C:\WINDOWS\System32\hidserv.dll -- (HidServ)
SRV - [2010/07/18 18:52:23 | 000,308,136 | ---- | M] (AVG Technologies CZ, s.r.o.) [Auto | Running] -- C:\Program Files\AVG\AVG9\avgwdsvc.exe -- (avg9wd)
SRV - [2010/05/18 10:57:06 | 000,045,056 | ---- | M] (Intuit) [Auto | Running] -- C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe -- (QBCFMonitorService)
SRV - [2009/08/18 02:25:12 | 000,678,912 | ---- | M] (Intuit, Inc.) [On_Demand | Stopped] -- C:\Program Files\Intuit\QuickBooks 2010\QBDBMgrN.exe -- (QuickBooksDB20)
SRV - [2009/07/23 21:10:38 | 000,061,440 | ---- | M] (Intuit Inc.) [On_Demand | Stopped] -- C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe -- (QBFCService)
SRV - [2009/03/30 22:13:44 | 000,250,616 | ---- | M] (WildTangent, Inc.) [On_Demand | Stopped] -- C:\Program Files\HP Games\HP Game Console\GameConsoleService.exe -- (GameConsoleService)
SRV - [2008/08/13 18:32:40 | 000,201,968 | ---- | M] (SupportSoft, Inc.) [Auto | Running] -- C:\Program Files\Dell Support Center\bin\sprtsvc.exe -- (sprtsvc_dellsupportcenter) SupportSoft Sprocket Service (dellsupportcenter)
SRV - [2008/07/09 23:46:28 | 000,131,072 | ---- | M] (Intuit, Inc.) [Auto | Stopped] -- C:\Program Files\Intuit\QuickBooks 2009\QBDBMgrN.exe -- (QuickBooksDB19)
SRV - [2008/05/21 18:25:30 | 000,012,800 | ---- | M] (Pure Networks, Inc.) [On_Demand | Stopped] -- C:\Program Files\Pure Networks\Network Magic\WebServer\bin\nmraapache.exe -- (nmraapache)
SRV - [2008/05/16 07:11:44 | 000,648,504 | ---- | M] (Pure Networks, Inc.) [Auto | Running] -- C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe -- (nmservice)
SRV - [2007/10/29 14:27:04 | 000,587,096 | ---- | M] (Lavasoft AB) [Auto | Running] -- C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe -- (aawservice)
SRV - [2007/03/07 15:47:46 | 000,076,848 | ---- | M] () [On_Demand | Stopped] -- C:\Program Files\DellSupport\brkrsvc.exe -- (DSBrokerService)
SRV - [2007/01/04 17:38:08 | 000,024,652 | ---- | M] (Viewpoint Corporation) [Auto | Running] -- C:\Program Files\Viewpoint\Common\ViewpointService.exe -- (Viewpoint Manager Service)
SRV - [2006/09/13 11:32:12 | 000,128,536 | ---- | M] (iAnywhere Solutions, Inc.) [Auto | Stopped] -- C:\Program Files\Intuit\QuickBooks 2008\QBDBMgrN.exe -- (QuickBooksDB18)
SRV - [2006/09/13 11:32:12 | 000,128,536 | ---- | M] (iAnywhere Solutions, Inc.) [Auto | Stopped] -- C:\Program Files\Intuit\QuickBooks 2007\QBDBMgrN.exe -- (QuickBooksDB17)
SRV - [2005/10/20 10:54:16 | 000,126,976 | ---- | M] (Intuit, Inc.) [Auto | Running] -- C:\Program Files\Intuit\QuickBooks\QBDBMgrN.exe -- (QuickBooksDB)
SRV - [2005/03/30 17:46:56 | 000,411,920 | ---- | M] (Eastman Kodak Company) [On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\KodakCCS.exe -- (KodakCCS)
SRV - [2004/01/21 10:44:28 | 000,155,770 | ---- | M] (American Power Conversion Corporation) [Auto | Stopped] -- C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe -- (APC UPS Service)
SRV - [2003/05/31 19:02:32 | 007,544,916 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files\Microsoft SQL Server\MSSQL$ACT7\Binn\sqlservr.exe -- (MSSQL$ACT7)
SRV - [2003/03/03 15:33:40 | 000,143,360 | ---- | M] (Intel® Corporation) [On_Demand | Stopped] -- C:\Program Files\Intel\NCS\Sync\NetSvc.exe -- (NetSvc)
SRV - [2002/12/17 21:23:30 | 000,311,872 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlagent.EXE -- (SQLAgent$MICROSOFTBCM)
SRV - [2002/12/17 19:23:30 | 000,311,872 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Microsoft SQL Server\MSSQL$ACT7\Binn\sqlagent.EXE -- (SQLAgent$ACT7)


========== Driver Services (SafeList) ==========

DRV - File not found [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\nbf.sys -- (Nbf)
DRV - File not found [Kernel | On_Demand | Stopped] -- C:\WINDOWS\System32\DRIVERS\wATV03nt.sys -- (iAimTV2)
DRV - [2010/07/18 18:52:41 | 000,243,024 | ---- | M] (AVG Technologies CZ, s.r.o.) [Kernel | System | Running] -- C:\WINDOWS\System32\Drivers\avgtdix.sys -- (AvgTdiX)
DRV - [2010/07/18 18:51:29 | 000,216,400 | ---- | M] (AVG Technologies CZ, s.r.o.) [Kernel | System | Running] -- C:\WINDOWS\System32\Drivers\avgldx86.sys -- (AvgLdx86)
DRV - [2010/06/02 09:23:59 | 000,029,584 | ---- | M] (AVG Technologies CZ, s.r.o.) [File_System | System | Running] -- C:\WINDOWS\System32\Drivers\avgmfx86.sys -- (AvgMfx86)
DRV - [2008/05/16 07:10:32 | 000,023,992 | ---- | M] (Pure Networks, Inc.) [Kernel | Auto | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\pnarp.sys -- (pnarp)
DRV - [2008/05/16 07:10:30 | 000,025,272 | ---- | M] (Pure Networks, Inc.) [Kernel | Auto | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\purendis.sys -- (purendis)
DRV - [2007/02/25 12:10:48 | 000,005,376 | --S- | M] (Gteko Ltd.) [Kernel | Auto | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\dsunidrv.sys -- (dsunidrv)
DRV - [2006/10/22 12:22:00 | 003,994,624 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\nv4_mini.sys -- (nv)
DRV - [2006/10/05 16:07:28 | 000,004,736 | ---- | M] (Gteko Ltd.) [Kernel | On_Demand | Running] -- C:\Program Files\DellSupport\GTAction\triggers\DSproct.sys -- (DSproct)
DRV - [2006/02/28 08:00:00 | 000,179,584 | ---- | M] (Mylex Corporation) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\dac2w2k.sys -- (dac2w2k)
DRV - [2006/02/28 08:00:00 | 000,052,736 | ---- | M] () [Kernel | System | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\i8042prt.sys -- (i8042prt)
DRV - [2006/02/28 08:00:00 | 000,049,024 | ---- | M] (QLogic Corporation) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\ql1280.sys -- (ql1280)
DRV - [2006/02/28 08:00:00 | 000,045,312 | ---- | M] (QLogic Corporation) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\ql12160.sys -- (ql12160)
DRV - [2006/02/28 08:00:00 | 000,040,320 | ---- | M] (QLogic Corporation) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\ql1080.sys -- (ql1080)
DRV - [2006/02/28 08:00:00 | 000,036,736 | ---- | M] (Promise Technology, Inc.) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\ultra.sys -- (ultra)
DRV - [2006/02/28 08:00:00 | 000,032,640 | ---- | M] (LSI Logic) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\symc8xx.sys -- (symc8xx)
DRV - [2006/02/28 08:00:00 | 000,030,688 | ---- | M] (LSI Logic) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\sym_u3.sys -- (sym_u3)
DRV - [2006/02/28 08:00:00 | 000,028,384 | ---- | M] (LSI Logic) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\sym_hi.sys -- (sym_hi)
DRV - [2006/02/28 08:00:00 | 000,026,496 | ---- | M] (Advanced System Products, Inc.) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\asc.sys -- (asc)
DRV - [2006/02/28 08:00:00 | 000,019,072 | ---- | M] (Adaptec, Inc.) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\sparrow.sys -- (Sparrow)
DRV - [2006/02/28 08:00:00 | 000,017,280 | ---- | M] (American Megatrends Inc.) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\mraid35x.sys -- (mraid35x)
DRV - [2006/02/28 08:00:00 | 000,016,256 | ---- | M] (Symbios Logic Inc.) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\symc810.sys -- (symc810)
DRV - [2006/02/28 08:00:00 | 000,014,848 | ---- | M] (Advanced System Products, Inc.) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\asc3550.sys -- (asc3550)
DRV - [2006/02/28 08:00:00 | 000,010,624 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\gameenum.sys -- (gameenum)
DRV - [2006/02/28 08:00:00 | 000,006,656 | ---- | M] (CMD Technology, Inc.) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\cmdide.sys -- (CmdIde)
DRV - [2006/02/28 08:00:00 | 000,005,248 | ---- | M] (Acer Laboratories Inc.) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\aliide.sys -- (AliIde)
DRV - [2005/06/16 15:41:02 | 000,037,150 | ---- | M] (Eastman Kodak Company) [Kernel | System | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\DcCam.sys -- (DcCam)
DRV - [2005/03/31 09:00:08 | 000,152,081 | ---- | M] (Eastman Kodak Company) [Kernel | System | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\ExportIt.sys -- (Exportit)
DRV - [2005/03/31 08:47:56 | 000,070,262 | ---- | M] (Eastman Kodak Company) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\DcPtp.sys -- (DcPTP)
DRV - [2005/03/31 08:47:50 | 000,008,022 | ---- | M] (Eastman Kodak Company) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\DcLps.sys -- (DcLps)
DRV - [2005/03/31 08:47:48 | 000,038,673 | ---- | M] (Eastman Kodak Company) [Kernel | Auto | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\DCFS2k.sys -- (DCFS2K)
DRV - [2005/03/31 08:47:42 | 000,061,564 | ---- | M] (Eastman Kodak Company) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\DcFpoint.sys -- (DcFpoint)
DRV - [2004/08/04 02:07:42 | 000,043,008 | ---- | M] (Advanced Micro Devices, Inc.) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\amdagp.sys -- (amdagp)
DRV - [2004/08/04 02:07:42 | 000,041,088 | ---- | M] (Silicon Integrated Systems Corporation) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\sisagp.sys -- (sisagp)
DRV - [2004/08/04 01:29:49 | 000,019,455 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\wvchntxx.sys -- (iAimFP4)
DRV - [2004/08/04 01:29:47 | 000,012,063 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\wsiintxx.sys -- (iAimFP3)
DRV - [2004/08/04 01:29:45 | 000,023,615 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\wch7xxnt.sys -- (iAimTV4)
DRV - [2004/08/04 01:29:43 | 000,033,599 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\watv04nt.sys -- (iAimTV3)
DRV - [2004/08/04 01:29:42 | 000,019,551 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\watv02nt.sys -- (iAimTV1)
DRV - [2004/08/04 01:29:41 | 000,029,311 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\watv01nt.sys -- (iAimTV0)
DRV - [2004/08/04 01:29:37 | 000,012,415 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\wadv01nt.sys -- (iAimFP0)
DRV - [2004/08/04 01:29:37 | 000,012,127 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\wadv02nt.sys -- (iAimFP1)
DRV - [2004/08/04 01:29:37 | 000,011,775 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\wadv05nt.sys -- (iAimFP2)
DRV - [2004/08/04 01:29:36 | 000,161,020 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\i81xnt5.sys -- (i81x)
DRV - [2003/09/22 12:43:06 | 001,330,048 | ---- | M] (Creative Technology Ltd.) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\P16X.sys -- (P16X) Creative SB Live! Series (WDM)
DRV - [2003/09/22 08:48:06 | 000,130,192 | ---- | M] (Creative Technology Ltd) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\ctsfm2k.sys -- (ctsfm2k)
DRV - [2003/09/22 08:47:38 | 000,178,672 | ---- | M] (Creative Technology Ltd.) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\ctoss2k.sys -- (ossrv)
DRV - [2003/08/06 03:04:00 | 000,100,373 | ---- | M] (Sonic Solutions) [File_System | Auto | Running] -- C:\WINDOWS\SYSTEM32\dla\tfsnudfa.sys -- (tfsnudfa)
DRV - [2003/08/06 03:04:00 | 000,098,068 | ---- | M] (Sonic Solutions) [File_System | Auto | Running] -- C:\WINDOWS\SYSTEM32\dla\tfsnudf.sys -- (tfsnudf)
DRV - [2003/08/06 03:04:00 | 000,083,284 | ---- | M] (Sonic Solutions) [File_System | Auto | Running] -- C:\WINDOWS\SYSTEM32\dla\tfsnifs.sys -- (tfsnifs)
DRV - [2003/08/06 03:04:00 | 000,034,837 | ---- | M] (Sonic Solutions) [File_System | Auto | Running] -- C:\WINDOWS\SYSTEM32\dla\tfsncofs.sys -- (tfsncofs)
DRV - [2003/08/06 03:04:00 | 000,025,685 | ---- | M] (Sonic Solutions) [File_System | Auto | Running] -- C:\WINDOWS\SYSTEM32\dla\tfsnboio.sys -- (tfsnboio)
DRV - [2003/08/06 03:04:00 | 000,014,229 | ---- | M] (Sonic Solutions) [File_System | Auto | Running] -- C:\WINDOWS\SYSTEM32\dla\tfsnopio.sys -- (tfsnopio)
DRV - [2003/08/06 03:04:00 | 000,006,357 | ---- | M] (Sonic Solutions) [File_System | Auto | Running] -- C:\WINDOWS\SYSTEM32\dla\tfsnpool.sys -- (tfsnpool)
DRV - [2003/08/06 03:04:00 | 000,004,117 | ---- | M] (Sonic Solutions) [File_System | Auto | Running] -- C:\WINDOWS\SYSTEM32\dla\tfsndrct.sys -- (tfsndrct)
DRV - [2003/08/06 03:04:00 | 000,002,233 | ---- | M] (Sonic Solutions) [File_System | Auto | Running] -- C:\WINDOWS\SYSTEM32\dla\tfsndres.sys -- (tfsndres)
DRV - [2003/07/31 05:21:00 | 000,084,576 | ---- | M] (Sonic Solutions) [Kernel | Boot | Running] -- C:\WINDOWS\system32\drivers\drvmcdb.sys -- (drvmcdb)
DRV - [2003/07/14 13:28:40 | 000,005,621 | ---- | M] (Sonic Solutions) [File_System | System | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\sscdbhk5.sys -- (sscdbhk5)
DRV - [2003/07/14 13:28:22 | 000,023,219 | ---- | M] (Sonic Solutions) [File_System | System | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\ssrtln.sys -- (ssrtln)
DRV - [2003/06/20 04:56:00 | 000,040,448 | ---- | M] (Sonic Solutions) [File_System | Auto | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\drvnddm.sys -- (drvnddm)
DRV - [2003/01/07 19:41:12 | 000,166,016 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\b57xp32.sys -- (b57w2k)
DRV - [2002/11/08 15:45:06 | 000,017,217 | ---- | M] (Dell Computer Corporation) [Kernel | System | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\omci.sys -- (omci)
DRV - [2001/08/17 15:46:40 | 000,006,400 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\enum1394.sys -- (ENUM1394)
DRV - [2001/08/17 14:58:00 | 000,019,200 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\hidbatt.sys -- (HidBatt)
DRV - [2001/08/17 14:11:06 | 000,066,591 | ---- | M] (3Com Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\EL90XBC5.SYS -- (EL90XBC)
DRV - [1999/12/17 03:00:00 | 000,006,752 | ---- | M] (Creative Technology Ltd.) [Kernel | Auto | Running] -- C:\WINDOWS\SYSTEM32\PFMODNT.SYS -- (PfModNT)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========



IE - HKU\.DEFAULT\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
IE - HKU\.DEFAULT\SOFTWARE\Microsoft\Internet Explorer\Main,First Home Page = http://www.dell.com
IE - HKU\.DEFAULT\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 1
IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = <local>
IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyServer" = http=127.0.0.1:6522

IE - HKU\S-1-5-18\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
IE - HKU\S-1-5-18\SOFTWARE\Microsoft\Internet Explorer\Main,First Home Page = http://www.dell.com
IE - HKU\S-1-5-18\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 1
IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = <local>
IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyServer" = http=127.0.0.1:6522

IE - HKU\S-1-5-19\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-20\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-21-2701667422-2317217861-436827395-1009\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
IE - HKU\S-1-5-21-2701667422-2317217861-436827395-1009\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.com/
IE - HKU\S-1-5-21-2701667422-2317217861-436827395-1009\..\URLSearchHook: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - Reg Error: Key error. File not found
IE - HKU\S-1-5-21-2701667422-2317217861-436827395-1009\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKU\S-1-5-21-2701667422-2317217861-436827395-1009\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyServer" = http=127.0.0.1:6522

IE - HKU\S-1-5-21-2701667422-2317217861-436827395-1012\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
IE - HKU\S-1-5-21-2701667422-2317217861-436827395-1012\SOFTWARE\Microsoft\Internet Explorer\Main,First Home Page = http://www.dell.com
IE - HKU\S-1-5-21-2701667422-2317217861-436827395-1012\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
IE - HKU\S-1-5-21-2701667422-2317217861-436827395-1012\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

========== FireFox ==========

FF - prefs.js..browser.startup.homepage: "http://www.msn.com/"
FF - prefs.js..extensions.enabledItems: jqs@sun.com:1.0
FF - prefs.js..network.proxy.http: "127.0.0.1"
FF - prefs.js..network.proxy.http_port: 6522
FF - prefs.js..network.proxy.type: 0

FF - HKLM\software\mozilla\Mozilla Firefox 3.6.8\extensions\\Components: C:\Program Files\Mozilla Firefox\components [2010/08/19 22:37:26 | 000,000,000 | ---D | M]
FF - HKLM\software\mozilla\Mozilla Firefox 3.6.8\extensions\\Plugins: C:\Program Files\Mozilla Firefox\plugins [2010/08/20 07:36:57 | 000,000,000 | ---D | M]
FF - HKLM\software\mozilla\Netscape 7.1\Extensions\\Components: C:\Program Files\Netscape\Netscape\Components [2010/08/20 07:38:20 | 000,000,000 | ---D | M]
FF - HKLM\software\mozilla\Netscape 7.1\Extensions\\Plugins: C:\Program Files\Netscape\Netscape\Plugins [2010/08/20 07:36:58 | 000,000,000 | ---D | M]

[2010/08/19 22:38:08 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Martha Aldridge\Application Data\Mozilla\Extensions
[2010/08/22 13:23:33 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Martha Aldridge\Application Data\Mozilla\Firefox\Profiles\cavsfq2n.default\extensions
[2010/08/21 12:24:09 | 000,000,000 | ---D | M] (Microsoft .NET Framework Assistant) -- C:\Documents and Settings\Martha Aldridge\Application Data\Mozilla\Firefox\Profiles\cavsfq2n.default\extensions\{20a82645-c095-46ed-80e3-08825760534b}
[2010/08/19 22:37:02 | 000,000,000 | ---D | M] -- C:\Program Files\Mozilla Firefox\extensions

O1 HOSTS File: ([2002/08/29 07:00:00 | 000,000,734 | ---- | M]) - C:\WINDOWS\SYSTEM32\DRIVERS\ETC\HOSTS
O1 - Hosts: 127.0.0.1 localhost
O2 - BHO: (Adobe PDF Reader Link Helper) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll (Adobe Systems Incorporated)
O2 - BHO: (AVG Safe Search) - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll (AVG Technologies CZ, s.r.o.)
O2 - BHO: (DriveLetterAccess) - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\SYSTEM32\dla\tfswshx.dll (Sonic Solutions)
O2 - BHO: (WsftpBrowserHelper Class) - {601ED020-FB6C-11D3-87D8-0050DA59922B} - C:\Program Files\Ipswitch\WS_FTP Home\wsbho2k0.dll (Ipswitch, Inc. 10 Maguire Road - Suite 220 Lexington, MA 02421)
O3 - HKLM\..\Toolbar: (Easy-WebPrint) - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll ()
O3 - HKU\S-1-5-21-2701667422-2317217861-436827395-1009\..\Toolbar\WebBrowser: (AIM Search) - {40D41A8B-D79B-43D7-99A7-9EE0F344C385} - C:\Program Files\AIM Toolbar\AIMBar.dll (America Online, Inc)
O4 - HKLM..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program Files\Google\Gmail Notifier\gnotify.exe (Google Inc.)
O4 - HKLM..\Run: [Act! Preloader] C:\Program Files\ACT\ACT for Windows\Act8.exe (Sage Software SB, Inc)
O4 - HKLM..\Run: [AVG9_TRAY] C:\Program Files\AVG\AVG9\avgtray.exe (AVG Technologies CZ, s.r.o.)
O4 - HKLM..\Run: [DellSupportCenter] C:\Program Files\Dell Support Center\bin\sprtcmd.exe (SupportSoft, Inc.)
O4 - HKLM..\Run: [diagent] C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe (Creative Technology Ltd)
O4 - HKLM..\Run: [dscactivate] C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe ( )
O4 - HKLM..\Run: [DVDSentry] C:\WINDOWS\SYSTEM32\DSentry.exe (Dell - Advanced Desktop Engineering)
O4 - HKLM..\Run: [Hpppta] C:\Program Files\Hewlett-Packard\HP PrecisionScan\PrecisionScan\hpppta.exe (Hewlett-Packard Company)
O4 - HKLM..\Run: [Intuit SyncManager] C:\Program Files\Common Files\Intuit\Sync\IntuitSyncManager.exe (Intuit Inc. All rights reserved.)
O4 - HKLM..\Run: [KernelFaultCheck] File not found
O4 - HKLM..\Run: [MimBoot] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mimboot.exe (Musicmatch, Inc.)
O4 - HKLM..\Run: [nmapp] C:\Program Files\Pure Networks\Network Magic\nmapp.exe (Pure Networks, Inc.)
O4 - HKLM..\Run: [nmctxth] C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe (Pure Networks, Inc.)
O4 - HKLM..\Run: [NvCplDaemon] C:\WINDOWS\System32\NvCpl.DLL (NVIDIA Corporation)
O4 - HKLM..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\realsched.exe (RealNetworks, Inc.)
O4 - HKLM..\Run: [UpdateManager] C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe (Sonic Solutions)
O4 - HKLM..\Run: [UpdReg] C:\WINDOWS\Updreg.EXE (Creative Technology Ltd.)
O4 - HKU\.DEFAULT..\Run: [cdmgbubo] C:\Documents and Settings\NetworkService\Local Settings\Application Data\mkwdmvgox\mcbbkwjshdw.exe File not found
O4 - HKU\S-1-5-18..\Run: [cdmgbubo] C:\Documents and Settings\NetworkService\Local Settings\Application Data\mkwdmvgox\mcbbkwjshdw.exe File not found
O4 - HKU\S-1-5-21-2701667422-2317217861-436827395-1009..\Run: [DellSupport] C:\Program Files\DellSupport\DSAgnt.exe (Gteko Ltd.)
O4 - HKU\S-1-5-21-2701667422-2317217861-436827395-1009..\Run: [Mozilla Quick Launch] C:\Program Files\Netscape\Netscape\Netscp.exe (Mozilla, Netscape)
O4 - HKU\S-1-5-21-2701667422-2317217861-436827395-1009..\Run: [NCLaunch] C:\WINDOWS\NCLAUNCH.EXe (Northcode Inc.)
O4 - HKU\S-1-5-21-2701667422-2317217861-436827395-1009..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe File not found
O4 - HKU\S-1-5-21-2701667422-2317217861-436827395-1009..\Run: [Weather] C:\Program Files\AWS\WeatherBug\Weather.exe (AWS Convergence Technologies, Inc.)
O4 - HKU\S-1-5-21-2701667422-2317217861-436827395-1012..\Run: [DellSupport] C:\Program Files\Dell Support\DSAgnt.exe File not found
O4 - HKU\S-1-5-21-2701667422-2317217861-436827395-1012..\Run: [Sonic RecordNow!] File not found
O4 - HKLM..\RunOnceEx: [] File not found
O4 - Startup: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\APC UPS Status.lnk = C:\Program Files\APC\APC PowerChute Personal Edition\Display.exe (American Power Conversion Corporation)
O4 - Startup: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe (Intuit Inc.)
O4 - Startup: C:\Documents and Settings\Martha Aldridge\Start Menu\Programs\Startup\PowerReg Scheduler V3.exe (

Thank you for your reply, Elise, as I had almost given up hope. :-/

My name is Martha. I am still having the problems mentioned in my original post. My daily scan with AVG Anti-Virus is still coming up with the same results. I don't know if this is part of the original Security Suite problem, but I am having Google redirects and random pages opening with audio which are very difficult to kill. The only change I have made in my computer since my original post is that I downloaded the Firefox browser (with difficulty due to these problems) and have switched to using that, but I am having the Google redirects, etc., in Firefox as well.

I am copying the logs you requested below. I look forward to hearing back from you.

Here is the OTL log:

OTL logfile created on: 8/22/2010 1:47:38 PM - Run 1
OTL by OldTimer - Version 3.2.10.0 Folder = C:\Documents and Settings\Martha Aldridge\Desktop
Windows XP Professional Edition Service Pack 2 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

1,023.00 Mb Total Physical Memory | 512.00 Mb Available Physical Memory | 50.00% Memory free
2.00 Gb Paging File | 2.00 Gb Available in Paging File | 76.00% Paging File free
Paging file location(s): c:\pagefile.sys 1536 3072 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 74.46 Gb Total Space | 35.16 Gb Free Space | 47.22% Space Free | Partition Type: NTFS
Drive D: | 74.50 Gb Total Space | 36.40 Gb Free Space | 48.86% Space Free | Partition Type: NTFS
E: Drive not present or media not loaded
F: Drive not present or media not loaded
G: Drive not present or media not loaded
H: Drive not present or media not loaded
I: Drive not present or media not loaded

Computer Name: MARTHA-DELL
Current User Name: Martha Aldridge
Logged in as Administrator.

Current Boot Mode: Normal
Scan Mode: All users
Company Name Whitelist: Off
Skip Microsoft Files: Off
File Age = 30 Days
Output = Standard

========== Processes (SafeList) ==========

PRC - [2010/08/22 13:42:32 | 000,575,488 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Martha Aldridge\Desktop\OTL.exe
PRC - [2010/07/18 18:52:48 | 002,065,760 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG9\avgtray.exe
PRC - [2010/07/18 18:52:34 | 000,515,424 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG9\avgrsx.exe
PRC - [2010/07/18 18:52:33 | 000,620,896 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG9\avgnsx.exe
PRC - [2010/07/18 18:52:23 | 000,308,136 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG9\avgwdsvc.exe
PRC - [2010/07/18 18:51:28 | 000,723,296 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG9\avgcsrvx.exe
PRC - [2010/07/18 18:51:21 | 001,101,152 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG9\avgchsvx.exe
PRC - [2010/05/18 12:16:22 | 001,154,848 | ---- | M] (Intuit Inc.) -- C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
PRC - [2010/05/18 10:57:06 | 000,045,056 | ---- | M] (Intuit) -- C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
PRC - [2009/05/21 10:55:32 | 000,206,064 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files\Dell Support Center\bin\sprtcmd.exe
PRC - [2008/08/13 18:32:40 | 000,201,968 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files\Dell Support Center\bin\sprtsvc.exe
PRC - [2008/05/21 18:26:10 | 000,451,896 | ---- | M] (Pure Networks, Inc.) -- C:\Program Files\Pure Networks\Network Magic\nmapp.exe
PRC - [2008/05/16 07:11:44 | 000,648,504 | ---- | M] (Pure Networks, Inc.) -- C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
PRC - [2008/05/16 07:11:44 | 000,648,504 | ---- | M] (Pure Networks, Inc.) -- C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe
PRC - [2007/10/29 14:27:04 | 000,587,096 | ---- | M] (Lavasoft AB) -- C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
PRC - [2007/06/13 06:23:07 | 001,033,216 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\explorer.exe
PRC - [2007/03/15 11:09:36 | 000,460,784 | ---- | M] (Gteko Ltd.) -- C:\Program Files\DellSupport\DSAgnt.exe
PRC - [2007/01/04 17:38:18 | 000,112,336 | ---- | M] (Viewpoint Corporation) -- C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
PRC - [2007/01/04 17:38:08 | 000,024,652 | ---- | M] (Viewpoint Corporation) -- C:\Program Files\Viewpoint\Common\ViewpointService.exe
PRC - [2006/04/07 15:02:24 | 001,343,488 | ---- | M] (AWS Convergence Technologies, Inc.) -- C:\Program Files\AWS\WeatherBug\Weather.exe
PRC - [2006/01/19 12:06:18 | 000,102,400 | ---- | M] (Musicmatch, Inc.) -- C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\MMDiag.exe
PRC - [2006/01/19 12:06:16 | 000,416,768 | ---- | M] (Musicmatch, Inc.) -- C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mim.exe
PRC - [2005/10/20 10:54:16 | 000,126,976 | ---- | M] (Intuit, Inc.) -- C:\Program Files\Intuit\QuickBooks\QBDBMgrN.exe
PRC - [2004/02/02 13:19:58 | 000,040,960 | ---- | M] (Northcode Inc.) -- C:\WINDOWS\NCLAUNCH.EXe
PRC - [2004/01/21 10:45:48 | 000,413,816 | ---- | M] (American Power Conversion Corporation) -- C:\Program Files\APC\APC PowerChute Personal Edition\apcsystray.exe
PRC - [2003/08/13 12:27:40 | 000,028,672 | ---- | M] (Dell - Advanced Desktop Engineering) -- C:\WINDOWS\SYSTEM32\DSentry.exe
PRC - [2003/05/31 19:02:32 | 007,544,916 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Microsoft SQL Server\MSSQL$ACT7\Binn\sqlservr.exe
PRC - [2002/04/03 03:01:00 | 000,135,264 | ---- | M] (Creative Technology Ltd) -- C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe


========== Modules (SafeList) ==========

MOD - [2010/08/22 13:42:32 | 000,575,488 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Martha Aldridge\Desktop\OTL.exe
MOD - [2006/08/25 11:45:55 | 001,054,208 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2982_x-ww_ac3f9c03\comctl32.dll
MOD - [2006/02/28 08:00:00 | 000,102,400 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\SYSTEM32\msscript.ocx


========== Win32 Services (SafeList) ==========

SRV - File not found [Disabled | Stopped] -- C:\WINDOWS\System32\hidserv.dll -- (HidServ)
SRV - [2010/07/18 18:52:23 | 000,308,136 | ---- | M] (AVG Technologies CZ, s.r.o.) [Auto | Running] -- C:\Program Files\AVG\AVG9\avgwdsvc.exe -- (avg9wd)
SRV - [2010/05/18 10:57:06 | 000,045,056 | ---- | M] (Intuit) [Auto | Running] -- C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe -- (QBCFMonitorService)
SRV - [2009/08/18 02:25:12 | 000,678,912 | ---- | M] (Intuit, Inc.) [On_Demand | Stopped] -- C:\Program Files\Intuit\QuickBooks 2010\QBDBMgrN.exe -- (QuickBooksDB20)
SRV - [2009/07/23 21:10:38 | 000,061,440 | ---- | M] (Intuit Inc.) [On_Demand | Stopped] -- C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe -- (QBFCService)
SRV - [2009/03/30 22:13:44 | 000,250,616 | ---- | M] (WildTangent, Inc.) [On_Demand | Stopped] -- C:\Program Files\HP Games\HP Game Console\GameConsoleService.exe -- (GameConsoleService)
SRV - [2008/08/13 18:32:40 | 000,201,968 | ---- | M] (SupportSoft, Inc.) [Auto | Running] -- C:\Program Files\Dell Support Center\bin\sprtsvc.exe -- (sprtsvc_dellsupportcenter) SupportSoft Sprocket Service (dellsupportcenter)
SRV - [2008/07/09 23:46:28 | 000,131,072 | ---- | M] (Intuit, Inc.) [Auto | Stopped] -- C:\Program Files\Intuit\QuickBooks 2009\QBDBMgrN.exe -- (QuickBooksDB19)
SRV - [2008/05/21 18:25:30 | 000,012,800 | ---- | M] (Pure Networks, Inc.) [On_Demand | Stopped] -- C:\Program Files\Pure Networks\Network Magic\WebServer\bin\nmraapache.exe -- (nmraapache)
SRV - [2008/05/16 07:11:44 | 000,648,504 | ---- | M] (Pure Networks, Inc.) [Auto | Running] -- C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe -- (nmservice)
SRV - [2007/10/29 14:27:04 | 000,587,096 | ---- | M] (Lavasoft AB) [Auto | Running] -- C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe -- (aawservice)
SRV - [2007/03/07 15:47:46 | 000,076,848 | ---- | M] () [On_Demand | Stopped] -- C:\Program Files\DellSupport\brkrsvc.exe -- (DSBrokerService)
SRV - [2007/01/04 17:38:08 | 000,024,652 | ---- | M] (Viewpoint Corporation) [Auto | Running] -- C:\Program Files\Viewpoint\Common\ViewpointService.exe -- (Viewpoint Manager Service)
SRV - [2006/09/13 11:32:12 | 000,128,536 | ---- | M] (iAnywhere Solutions, Inc.) [Auto | Stopped] -- C:\Program Files\Intuit\QuickBooks 2008\QBDBMgrN.exe -- (QuickBooksDB18)
SRV - [2006/09/13 11:32:12 | 000,128,536 | ---- | M] (iAnywhere Solutions, Inc.) [Auto | Stopped] -- C:\Program Files\Intuit\QuickBooks 2007\QBDBMgrN.exe -- (QuickBooksDB17)
SRV - [2005/10/20 10:54:16 | 000,126,976 | ---- | M] (Intuit, Inc.) [Auto | Running] -- C:\Program Files\Intuit\QuickBooks\QBDBMgrN.exe -- (QuickBooksDB)
SRV - [2005/03/30 17:46:56 | 000,411,920 | ---- | M] (Eastman Kodak Company) [On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\KodakCCS.exe -- (KodakCCS)
SRV - [2004/01/21 10:44:28 | 000,155,770 | ---- | M] (American Power Conversion Corporation) [Auto | Stopped] -- C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe -- (APC UPS Service)
SRV - [2003/05/31 19:02:32 | 007,544,916 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files\Microsoft SQL Server\MSSQL$ACT7\Binn\sqlservr.exe -- (MSSQL$ACT7)
SRV - [2003/03/03 15:33:40 | 000,143,360 | ---- | M] (Intel® Corporation) [On_Demand | Stopped] -- C:\Program Files\Intel\NCS\Sync\NetSvc.exe -- (NetSvc)
SRV - [2002/12/17 21:23:30 | 000,311,872 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlagent.EXE -- (SQLAgent$MICROSOFTBCM)
SRV - [2002/12/17 19:23:30 | 000,311,872 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Microsoft SQL Server\MSSQL$ACT7\Binn\sqlagent.EXE -- (SQLAgent$ACT7)


========== Driver Services (SafeList) ==========

DRV - File not found [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\nbf.sys -- (Nbf)
DRV - File not found [Kernel | On_Demand | Stopped] -- C:\WINDOWS\System32\DRIVERS\wATV03nt.sys -- (iAimTV2)
DRV - [2010/07/18 18:52:41 | 000,243,024 | ---- | M] (AVG Technologies CZ, s.r.o.) [Kernel | System | Running] -- C:\WINDOWS\System32\Drivers\avgtdix.sys -- (AvgTdiX)
DRV - [2010/07/18 18:51:29 | 000,216,400 | ---- | M] (AVG Technologies CZ, s.r.o.) [Kernel | System | Running] -- C:\WINDOWS\System32\Drivers\avgldx86.sys -- (AvgLdx86)
DRV - [2010/06/02 09:23:59 | 000,029,584 | ---- | M] (AVG Technologies CZ, s.r.o.) [File_System | System | Running] -- C:\WINDOWS\System32\Drivers\avgmfx86.sys -- (AvgMfx86)
DRV - [2008/05/16 07:10:32 | 000,023,992 | ---- | M] (Pure Networks, Inc.) [Kernel | Auto | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\pnarp.sys -- (pnarp)
DRV - [2008/05/16 07:10:30 | 000,025,272 | ---- | M] (Pure Networks, Inc.) [Kernel | Auto | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\purendis.sys -- (purendis)
DRV - [2007/02/25 12:10:48 | 000,005,376 | --S- | M] (Gteko Ltd.) [Kernel | Auto | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\dsunidrv.sys -- (dsunidrv)
DRV - [2006/10/22 12:22:00 | 003,994,624 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\nv4_mini.sys -- (nv)
DRV - [2006/10/05 16:07:28 | 000,004,736 | ---- | M] (Gteko Ltd.) [Kernel | On_Demand | Running] -- C:\Program Files\DellSupport\GTAction\triggers\DSproct.sys -- (DSproct)
DRV - [2006/02/28 08:00:00 | 000,179,584 | ---- | M] (Mylex Corporation) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\dac2w2k.sys -- (dac2w2k)
DRV - [2006/02/28 08:00:00 | 000,052,736 | ---- | M] () [Kernel | System | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\i8042prt.sys -- (i8042prt)
DRV - [2006/02/28 08:00:00 | 000,049,024 | ---- | M] (QLogic Corporation) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\ql1280.sys -- (ql1280)
DRV - [2006/02/28 08:00:00 | 000,045,312 | ---- | M] (QLogic Corporation) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\ql12160.sys -- (ql12160)
DRV - [2006/02/28 08:00:00 | 000,040,320 | ---- | M] (QLogic Corporation) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\ql1080.sys -- (ql1080)
DRV - [2006/02/28 08:00:00 | 000,036,736 | ---- | M] (Promise Technology, Inc.) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\ultra.sys -- (ultra)
DRV - [2006/02/28 08:00:00 | 000,032,640 | ---- | M] (LSI Logic) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\symc8xx.sys -- (symc8xx)
DRV - [2006/02/28 08:00:00 | 000,030,688 | ---- | M] (LSI Logic) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\sym_u3.sys -- (sym_u3)
DRV - [2006/02/28 08:00:00 | 000,028,384 | ---- | M] (LSI Logic) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\sym_hi.sys -- (sym_hi)
DRV - [2006/02/28 08:00:00 | 000,026,496 | ---- | M] (Advanced System Products, Inc.) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\asc.sys -- (asc)
DRV - [2006/02/28 08:00:00 | 000,019,072 | ---- | M] (Adaptec, Inc.) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\sparrow.sys -- (Sparrow)
DRV - [2006/02/28 08:00:00 | 000,017,280 | ---- | M] (American Megatrends Inc.) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\mraid35x.sys -- (mraid35x)
DRV - [2006/02/28 08:00:00 | 000,016,256 | ---- | M] (Symbios Logic Inc.) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\symc810.sys -- (symc810)
DRV - [2006/02/28 08:00:00 | 000,014,848 | ---- | M] (Advanced System Products, Inc.) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\asc3550.sys -- (asc3550)
DRV - [2006/02/28 08:00:00 | 000,010,624 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\gameenum.sys -- (gameenum)
DRV - [2006/02/28 08:00:00 | 000,006,656 | ---- | M] (CMD Technology, Inc.) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\cmdide.sys -- (CmdIde)
DRV - [2006/02/28 08:00:00 | 000,005,248 | ---- | M] (Acer Laboratories Inc.) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\aliide.sys -- (AliIde)
DRV - [2005/06/16 15:41:02 | 000,037,150 | ---- | M] (Eastman Kodak Company) [Kernel | System | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\DcCam.sys -- (DcCam)
DRV - [2005/03/31 09:00:08 | 000,152,081 | ---- | M] (Eastman Kodak Company) [Kernel | System | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\ExportIt.sys -- (Exportit)
DRV - [2005/03/31 08:47:56 | 000,070,262 | ---- | M] (Eastman Kodak Company) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\DcPtp.sys -- (DcPTP)
DRV - [2005/03/31 08:47:50 | 000,008,022 | ---- | M] (Eastman Kodak Company) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\DcLps.sys -- (DcLps)
DRV - [2005/03/31 08:47:48 | 000,038,673 | ---- | M] (Eastman Kodak Company) [Kernel | Auto | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\DCFS2k.sys -- (DCFS2K)
DRV - [2005/03/31 08:47:42 | 000,061,564 | ---- | M] (Eastman Kodak Company) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\DcFpoint.sys -- (DcFpoint)
DRV - [2004/08/04 02:07:42 | 000,043,008 | ---- | M] (Advanced Micro Devices, Inc.) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\amdagp.sys -- (amdagp)
DRV - [2004/08/04 02:07:42 | 000,041,088 | ---- | M] (Silicon Integrated Systems Corporation) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\sisagp.sys -- (sisagp)
DRV - [2004/08/04 01:29:49 | 000,019,455 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\wvchntxx.sys -- (iAimFP4)
DRV - [2004/08/04 01:29:47 | 000,012,063 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\wsiintxx.sys -- (iAimFP3)
DRV - [2004/08/04 01:29:45 | 000,023,615 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\wch7xxnt.sys -- (iAimTV4)
DRV - [2004/08/04 01:29:43 | 000,033,599 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\watv04nt.sys -- (iAimTV3)
DRV - [2004/08/04 01:29:42 | 000,019,551 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\watv02nt.sys -- (iAimTV1)
DRV - [2004/08/04 01:29:41 | 000,029,311 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\watv01nt.sys -- (iAimTV0)
DRV - [2004/08/04 01:29:37 | 000,012,415 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\wadv01nt.sys -- (iAimFP0)
DRV - [2004/08/04 01:29:37 | 000,012,127 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\wadv02nt.sys -- (iAimFP1)
DRV - [2004/08/04 01:29:37 | 000,011,775 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\wadv05nt.sys -- (iAimFP2)
DRV - [2004/08/04 01:29:36 | 000,161,020 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\i81xnt5.sys -- (i81x)
DRV - [2003/09/22 12:43:06 | 001,330,048 | ---- | M] (Creative Technology Ltd.) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\P16X.sys -- (P16X) Creative SB Live! Series (WDM)
DRV - [2003/09/22 08:48:06 | 000,130,192 | ---- | M] (Creative Technology Ltd) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\ctsfm2k.sys -- (ctsfm2k)
DRV - [2003/09/22 08:47:38 | 000,178,672 | ---- | M] (Creative Technology Ltd.) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\ctoss2k.sys -- (ossrv)
DRV - [2003/08/06 03:04:00 | 000,100,373 | ---- | M] (Sonic Solutions) [File_System | Auto | Running] -- C:\WINDOWS\SYSTEM32\dla\tfsnudfa.sys -- (tfsnudfa)
DRV - [2003/08/06 03:04:00 | 000,098,068 | ---- | M] (Sonic Solutions) [File_System | Auto | Running] -- C:\WINDOWS\SYSTEM32\dla\tfsnudf.sys -- (tfsnudf)
DRV - [2003/08/06 03:04:00 | 000,083,284 | ---- | M] (Sonic Solutions) [File_System | Auto | Running] -- C:\WINDOWS\SYSTEM32\dla\tfsnifs.sys -- (tfsnifs)
DRV - [2003/08/06 03:04:00 | 000,034,837 | ---- | M] (Sonic Solutions) [File_System | Auto | Running] -- C:\WINDOWS\SYSTEM32\dla\tfsncofs.sys -- (tfsncofs)
DRV - [2003/08/06 03:04:00 | 000,025,685 | ---- | M] (Sonic Solutions) [File_System | Auto | Running] -- C:\WINDOWS\SYSTEM32\dla\tfsnboio.sys -- (tfsnboio)
DRV - [2003/08/06 03:04:00 | 000,014,229 | ---- | M] (Sonic Solutions) [File_System | Auto | Running] -- C:\WINDOWS\SYSTEM32\dla\tfsnopio.sys -- (tfsnopio)
DRV - [2003/08/06 03:04:00 | 000,006,357 | ---- | M] (Sonic Solutions) [File_System | Auto | Running] -- C:\WINDOWS\SYSTEM32\dla\tfsnpool.sys -- (tfsnpool)
DRV - [2003/08/06 03:04:00 | 000,004,117 | ---- | M] (Sonic Solutions) [File_System | Auto | Running] -- C:\WINDOWS\SYSTEM32\dla\tfsndrct.sys -- (tfsndrct)
DRV - [2003/08/06 03:04:00 | 000,002,233 | ---- | M] (Sonic Solutions) [File_System | Auto | Running] -- C:\WINDOWS\SYSTEM32\dla\tfsndres.sys -- (tfsndres)
DRV - [2003/07/31 05:21:00 | 000,084,576 | ---- | M] (Sonic Solutions) [Kernel | Boot | Running] -- C:\WINDOWS\system32\drivers\drvmcdb.sys -- (drvmcdb)
DRV - [2003/07/14 13:28:40 | 000,005,621 | ---- | M] (Sonic Solutions) [File_System | System | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\sscdbhk5.sys -- (sscdbhk5)
DRV - [2003/07/14 13:28:22 | 000,023,219 | ---- | M] (Sonic Solutions) [File_System | System | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\ssrtln.sys -- (ssrtln)
DRV - [2003/06/20 04:56:00 | 000,040,448 | ---- | M] (Sonic Solutions) [File_System | Auto | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\drvnddm.sys -- (drvnddm)
DRV - [2003/01/07 19:41:12 | 000,166,016 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\b57xp32.sys -- (b57w2k)
DRV - [2002/11/08 15:45:06 | 000,017,217 | ---- | M] (Dell Computer Corporation) [Kernel | System | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\omci.sys -- (omci)
DRV - [2001/08/17 15:46:40 | 000,006,400 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\enum1394.sys -- (ENUM1394)
DRV - [2001/08/17 14:58:00 | 000,019,200 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\hidbatt.sys -- (HidBatt)
DRV - [2001/08/17 14:11:06 | 000,066,591 | ---- | M] (3Com Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\EL90XBC5.SYS -- (EL90XBC)
DRV - [1999/12/17 03:00:00 | 000,006,752 | ---- | M] (Creative Technology Ltd.) [Kernel | Auto | Running] -- C:\WINDOWS\SYSTEM32\PFMODNT.SYS -- (PfModNT)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========



IE - HKU\.DEFAULT\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
IE - HKU\.DEFAULT\SOFTWARE\Microsoft\Internet Explorer\Main,First Home Page = http://www.dell.com
IE - HKU\.DEFAULT\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 1
IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = <local>
IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyServer" = http=127.0.0.1:6522

IE - HKU\S-1-5-18\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
IE - HKU\S-1-5-18\SOFTWARE\Microsoft\Internet Explorer\Main,First Home Page = http://www.dell.com
IE - HKU\S-1-5-18\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 1
IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = <local>
IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyServer" = http=127.0.0.1:6522

IE - HKU\S-1-5-19\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-20\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-21-2701667422-2317217861-436827395-1009\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
IE - HKU\S-1-5-21-2701667422-2317217861-436827395-1009\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.com/
IE - HKU\S-1-5-21-2701667422-2317217861-436827395-1009\..\URLSearchHook: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - Reg Error: Key error. File not found
IE - HKU\S-1-5-21-2701667422-2317217861-436827395-1009\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKU\S-1-5-21-2701667422-2317217861-436827395-1009\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyServer" = http=127.0.0.1:6522

IE - HKU\S-1-5-21-2701667422-2317217861-436827395-1012\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
IE - HKU\S-1-5-21-2701667422-2317217861-436827395-1012\SOFTWARE\Microsoft\Internet Explorer\Main,First Home Page = http://www.dell.com
IE - HKU\S-1-5-21-2701667422-2317217861-436827395-1012\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
IE - HKU\S-1-5-21-2701667422-2317217861-436827395-1012\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

========== FireFox ==========

FF - prefs.js..browser.startup.homepage: "http://www.msn.com/"
FF - prefs.js..extensions.enabledItems: jqs@sun.com:1.0
FF - prefs.js..network.proxy.http: "127.0.0.1"
FF - prefs.js..network.proxy.http_port: 6522
FF - prefs.js..network.proxy.type: 0

FF - HKLM\software\mozilla\Mozilla Firefox 3.6.8\extensions\\Components: C:\Program Files\Mozilla Firefox\components [2010/08/19 22:37:26 | 000,000,000 | ---D | M]
FF - HKLM\software\mozilla\Mozilla Firefox 3.6.8\extensions\\Plugins: C:\Program Files\Mozilla Firefox\plugins [2010/08/20 07:36:57 | 000,000,000 | ---D | M]
FF - HKLM\software\mozilla\Netscape 7.1\Extensions\\Components: C:\Program Files\Netscape\Netscape\Components [2010/08/20 07:38:20 | 000,000,000 | ---D | M]
FF - HKLM\software\mozilla\Netscape 7.1\Extensions\\Plugins: C:\Program Files\Netscape\Netscape\Plugins [2010/08/20 07:36:58 | 000,000,000 | ---D | M]

[2010/08/19 22:38:08 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Martha Aldridge\Application Data\Mozilla\Extensions
[2010/08/22 13:23:33 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Martha Aldridge\Application Data\Mozilla\Firefox\Profiles\cavsfq2n.default\extensions
[2010/08/21 12:24:09 | 000,000,000 | ---D | M] (Microsoft .NET Framework Assistant) -- C:\Documents and Settings\Martha Aldridge\Application Data\Mozilla\Firefox\Profiles\cavsfq2n.default\extensions\{20a82645-c095-46ed-80e3-08825760534b}
[2010/08/19 22:37:02 | 000,000,000 | ---D | M] -- C:\Program Files\Mozilla Firefox\extensions

O1 HOSTS File: ([2002/08/29 07:00:00 | 000,000,734 | ---- | M]) - C:\WINDOWS\SYSTEM32\DRIVERS\ETC\HOSTS
O1 - Hosts: 127.0.0.1 localhost
O2 - BHO: (Adobe PDF Reader Link Helper) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll (Adobe Systems Incorporated)
O2 - BHO: (AVG Safe Search) - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll (AVG Technologies CZ, s.r.o.)
O2 - BHO: (DriveLetterAccess) - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\SYSTEM32\dla\tfswshx.dll (Sonic Solutions)
O2 - BHO: (WsftpBrowserHelper Class) - {601ED020-FB6C-11D3-87D8-0050DA59922B} - C:\Program Files\Ipswitch\WS_FTP Home\wsbho2k0.dll (Ipswitch, Inc. 10 Maguire Road - Suite 220 Lexington, MA 02421)
O3 - HKLM\..\Toolbar: (Easy-WebPrint) - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll ()
O3 - HKU\S-1-5-21-2701667422-2317217861-436827395-1009\..\Toolbar\WebBrowser: (AIM Search) - {40D41A8B-D79B-43D7-99A7-9EE0F344C385} - C:\Program Files\AIM Toolbar\AIMBar.dll (America Online, Inc)
O4 - HKLM..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program Files\Google\Gmail Notifier\gnotify.exe (Google Inc.)
O4 - HKLM..\Run: [Act! Preloader] C:\Program Files\ACT\ACT for Windows\Act8.exe (Sage Software SB, Inc)
O4 - HKLM..\Run: [AVG9_TRAY] C:\Program Files\AVG\AVG9\avgtray.exe (AVG Technologies CZ, s.r.o.)
O4 - HKLM..\Run: [DellSupportCenter] C:\Program Files\Dell Support Center\bin\sprtcmd.exe (SupportSoft, Inc.)
O4 - HKLM..\Run: [diagent] C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe (Creative Technology Ltd)
O4 - HKLM..\Run: [dscactivate] C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe ( )
O4 - HKLM..\Run: [DVDSentry] C:\WINDOWS\SYSTEM32\DSentry.exe (Dell - Advanced Desktop Engineering)
O4 - HKLM..\Run: [Hpppta] C:\Program Files\Hewlett-Packard\HP PrecisionScan\PrecisionScan\hpppta.exe (Hewlett-Packard Company)
O4 - HKLM..\Run: [Intuit SyncManager] C:\Program Files\Common Files\Intuit\Sync\IntuitSyncManager.exe (Intuit Inc. All rights reserved.)
O4 - HKLM..\Run: [KernelFaultCheck] File not found
O4 - HKLM..\Run: [MimBoot] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mimboot.exe (Musicmatch, Inc.)
O4 - HKLM..\Run: [nmapp] C:\Program Files\Pure Networks\Network Magic\nmapp.exe (Pure Networks, Inc.)
O4 - HKLM..\Run: [nmctxth] C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe (Pure Networks, Inc.)
O4 - HKLM..\Run: [NvCplDaemon] C:\WINDOWS\System32\NvCpl.DLL (NVIDIA Corporation)
O4 - HKLM..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\realsched.exe (RealNetworks, Inc.)
O4 - HKLM..\Run: [UpdateManager] C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe (Sonic Solutions)
O4 - HKLM..\Run: [UpdReg] C:\WINDOWS\Updreg.EXE (Creative Technology Ltd.)
O4 - HKU\.DEFAULT..\Run: [cdmgbubo] C:\Documents and Settings\NetworkService\Local Settings\Application Data\mkwdmvgox\mcbbkwjshdw.exe File not found
O4 - HKU\S-1-5-18..\Run: [cdmgbubo] C:\Documents and Settings\NetworkService\Local Settings\Application Data\mkwdmvgox\mcbbkwjshdw.exe File not found
O4 - HKU\S-1-5-21-2701667422-2317217861-436827395-1009..\Run: [DellSupport] C:\Program Files\DellSupport\DSAgnt.exe (Gteko Ltd.)
O4 - HKU\S-1-5-21-2701667422-2317217861-436827395-1009..\Run: [Mozilla Quick Launch] C:\Program Files\Netscape\Netscape\Netscp.exe (Mozilla, Netscape)
O4 - HKU\S-1-5-21-2701667422-2317217861-436827395-1009..\Run: [NCLaunch] C:\WINDOWS\NCLAUNCH.EXe (Northcode Inc.)
O4 - HKU\S-1-5-21-2701667422-2317217861-436827395-1009..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe File not found
O4 - HKU\S-1-5-21-2701667422-2317217861-436827395-1009..\Run: [Weather] C:\Program Files\AWS\WeatherBug\Weather.exe (AWS Convergence Technologies, Inc.)
O4 - HKU\S-1-5-21-2701667422-2317217861-436827395-1012..\Run: [DellSupport] C:\Program Files\Dell Support\DSAgnt.exe File not found
O4 - HKU\S-1-5-21-2701667422-2317217861-436827395-1012..\Run: [Sonic RecordNow!] File not found
O4 - HKLM..\RunOnceEx: [] File not found
O4 - Startup: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\APC UPS Status.lnk = C:\Program Files\APC\APC PowerChute Personal Edition\Display.exe (American Power Conversion Corporation)
O4 - Startup: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe (Intuit Inc.)
O4 - Startup: C:\Documents and Settings\Martha Aldridge\Start Menu\Programs\Startup\PowerReg Scheduler V3.exe (Leader Technologies)
O6 - HKLM\SOFTWARE\Micr

Thank you for your reply, Elise, as I had almost given up hope. :-/

My name is Martha. I am still having the problems mentioned in my original post. My daily scan with AVG Anti-Virus is still coming up with the same results. I don't know if this is part of the original Security Suite problem, but I am having Google redirects and random pages opening with audio which are very difficult to kill. The only change I have made in my computer since my original post is that I downloaded the Firefox browser (with difficulty due to these problems) and have switched to using that, but I am having the Google redirects, etc., in Firefox as well.

I am copying the logs you requested below. I look forward to hearing back from you.

Here is the OTL log:

OTL logfile created on: 8/22/2010 1:47:38 PM - Run 1
OTL by OldTimer - Version 3.2.10.0 Folder = C:\Documents and Settings\Martha Aldridge\Desktop
Windows XP Professional Edition Service Pack 2 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

1,023.00 Mb Total Physical Memory | 512.00 Mb Available Physical Memory | 50.00% Memory free
2.00 Gb Paging File | 2.00 Gb Available in Paging File | 76.00% Paging File free
Paging file location(s): c:\pagefile.sys 1536 3072 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 74.46 Gb Total Space | 35.16 Gb Free Space | 47.22% Space Free | Partition Type: NTFS
Drive D: | 74.50 Gb Total Space | 36.40 Gb Free Space | 48.86% Space Free | Partition Type: NTFS
E: Drive not present or media not loaded
F: Drive not present or media not loaded
G: Drive not present or media not loaded
H: Drive not present or media not loaded
I: Drive not present or media not loaded

Computer Name: MARTHA-DELL
Current User Name: Martha Aldridge
Logged in as Administrator.

Current Boot Mode: Normal
Scan Mode: All users
Company Name Whitelist: Off
Skip Microsoft Files: Off
File Age = 30 Days
Output = Standard

========== Processes (SafeList) ==========

PRC - [2010/08/22 13:42:32 | 000,575,488 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Martha Aldridge\Desktop\OTL.exe
PRC - [2010/07/18 18:52:48 | 002,065,760 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG9\avgtray.exe
PRC - [2010/07/18 18:52:34 | 000,515,424 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG9\avgrsx.exe
PRC - [2010/07/18 18:52:33 | 000,620,896 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG9\avgnsx.exe
PRC - [2010/07/18 18:52:23 | 000,308,136 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG9\avgwdsvc.exe
PRC - [2010/07/18 18:51:28 | 000,723,296 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG9\avgcsrvx.exe
PRC - [2010/07/18 18:51:21 | 001,101,152 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG9\avgchsvx.exe
PRC - [2010/05/18 12:16:22 | 001,154,848 | ---- | M] (Intuit Inc.) -- C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
PRC - [2010/05/18 10:57:06 | 000,045,056 | ---- | M] (Intuit) -- C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
PRC - [2009/05/21 10:55:32 | 000,206,064 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files\Dell Support Center\bin\sprtcmd.exe
PRC - [2008/08/13 18:32:40 | 000,201,968 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files\Dell Support Center\bin\sprtsvc.exe
PRC - [2008/05/21 18:26:10 | 000,451,896 | ---- | M] (Pure Networks, Inc.) -- C:\Program Files\Pure Networks\Network Magic\nmapp.exe
PRC - [2008/05/16 07:11:44 | 000,648,504 | ---- | M] (Pure Networks, Inc.) -- C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
PRC - [2008/05/16 07:11:44 | 000,648,504 | ---- | M] (Pure Networks, Inc.) -- C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe
PRC - [2007/10/29 14:27:04 | 000,587,096 | ---- | M] (Lavasoft AB) -- C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
PRC - [2007/06/13 06:23:07 | 001,033,216 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\explorer.exe
PRC - [2007/03/15 11:09:36 | 000,460,784 | ---- | M] (Gteko Ltd.) -- C:\Program Files\DellSupport\DSAgnt.exe
PRC - [2007/01/04 17:38:18 | 000,112,336 | ---- | M] (Viewpoint Corporation) -- C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
PRC - [2007/01/04 17:38:08 | 000,024,652 | ---- | M] (Viewpoint Corporation) -- C:\Program Files\Viewpoint\Common\ViewpointService.exe
PRC - [2006/04/07 15:02:24 | 001,343,488 | ---- | M] (AWS Convergence Technologies, Inc.) -- C:\Program Files\AWS\WeatherBug\Weather.exe
PRC - [2006/01/19 12:06:18 | 000,102,400 | ---- | M] (Musicmatch, Inc.) -- C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\MMDiag.exe
PRC - [2006/01/19 12:06:16 | 000,416,768 | ---- | M] (Musicmatch, Inc.) -- C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mim.exe
PRC - [2005/10/20 10:54:16 | 000,126,976 | ---- | M] (Intuit, Inc.) -- C:\Program Files\Intuit\QuickBooks\QBDBMgrN.exe
PRC - [2004/02/02 13:19:58 | 000,040,960 | ---- | M] (Northcode Inc.) -- C:\WINDOWS\NCLAUNCH.EXe
PRC - [2004/01/21 10:45:48 | 000,413,816 | ---- | M] (American Power Conversion Corporation) -- C:\Program Files\APC\APC PowerChute Personal Edition\apcsystray.exe
PRC - [2003/08/13 12:27:40 | 000,028,672 | ---- | M] (Dell - Advanced Desktop Engineering) -- C:\WINDOWS\SYSTEM32\DSentry.exe
PRC - [2003/05/31 19:02:32 | 007,544,916 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Microsoft SQL Server\MSSQL$ACT7\Binn\sqlservr.exe
PRC - [2002/04/03 03:01:00 | 000,135,264 | ---- | M] (Creative Technology Ltd) -- C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe


========== Modules (SafeList) ==========

MOD - [2010/08/22 13:42:32 | 000,575,488 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Martha Aldridge\Desktop\OTL.exe
MOD - [2006/08/25 11:45:55 | 001,054,208 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2982_x-ww_ac3f9c03\comctl32.dll
MOD - [2006/02/28 08:00:00 | 000,102,400 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\SYSTEM32\msscript.ocx


========== Win32 Services (SafeList) ==========

SRV - File not found [Disabled | Stopped] -- C:\WINDOWS\System32\hidserv.dll -- (HidServ)
SRV - [2010/07/18 18:52:23 | 000,308,136 | ---- | M] (AVG Technologies CZ, s.r.o.) [Auto | Running] -- C:\Program Files\AVG\AVG9\avgwdsvc.exe -- (avg9wd)
SRV - [2010/05/18 10:57:06 | 000,045,056 | ---- | M] (Intuit) [Auto | Running] -- C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe -- (QBCFMonitorService)
SRV - [2009/08/18 02:25:12 | 000,678,912 | ---- | M] (Intuit, Inc.) [On_Demand | Stopped] -- C:\Program Files\Intuit\QuickBooks 2010\QBDBMgrN.exe -- (QuickBooksDB20)
SRV - [2009/07/23 21:10:38 | 000,061,440 | ---- | M] (Intuit Inc.) [On_Demand | Stopped] -- C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe -- (QBFCService)
SRV - [2009/03/30 22:13:44 | 000,250,616 | ---- | M] (WildTangent, Inc.) [On_Demand | Stopped] -- C:\Program Files\HP Games\HP Game Console\GameConsoleService.exe -- (GameConsoleService)
SRV - [2008/08/13 18:32:40 | 000,201,968 | ---- | M] (SupportSoft, Inc.) [Auto | Running] -- C:\Program Files\Dell Support Center\bin\sprtsvc.exe -- (sprtsvc_dellsupportcenter) SupportSoft Sprocket Service (dellsupportcenter)
SRV - [2008/07/09 23:46:28 | 000,131,072 | ---- | M] (Intuit, Inc.) [Auto | Stopped] -- C:\Program Files\Intuit\QuickBooks 2009\QBDBMgrN.exe -- (QuickBooksDB19)
SRV - [2008/05/21 18:25:30 | 000,012,800 | ---- | M] (Pure Networks, Inc.) [On_Demand | Stopped] -- C:\Program Files\Pure Networks\Network Magic\WebServer\bin\nmraapache.exe -- (nmraapache)
SRV - [2008/05/16 07:11:44 | 000,648,504 | ---- | M] (Pure Networks, Inc.) [Auto | Running] -- C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe -- (nmservice)
SRV - [2007/10/29 14:27:04 | 000,587,096 | ---- | M] (Lavasoft AB) [Auto | Running] -- C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe -- (aawservice)
SRV - [2007/03/07 15:47:46 | 000,076,848 | ---- | M] () [On_Demand | Stopped] -- C:\Program Files\DellSupport\brkrsvc.exe -- (DSBrokerService)
SRV - [2007/01/04 17:38:08 | 000,024,652 | ---- | M] (Viewpoint Corporation) [Auto | Running] -- C:\Program Files\Viewpoint\Common\ViewpointService.exe -- (Viewpoint Manager Service)
SRV - [2006/09/13 11:32:12 | 000,128,536 | ---- | M] (iAnywhere Solutions, Inc.) [Auto | Stopped] -- C:\Program Files\Intuit\QuickBooks 2008\QBDBMgrN.exe -- (QuickBooksDB18)
SRV - [2006/09/13 11:32:12 | 000,128,536 | ---- | M] (iAnywhere Solutions, Inc.) [Auto | Stopped] -- C:\Program Files\Intuit\QuickBooks 2007\QBDBMgrN.exe -- (QuickBooksDB17)
SRV - [2005/10/20 10:54:16 | 000,126,976 | ---- | M] (Intuit, Inc.) [Auto | Running] -- C:\Program Files\Intuit\QuickBooks\QBDBMgrN.exe -- (QuickBooksDB)
SRV - [2005/03/30 17:46:56 | 000,411,920 | ---- | M] (Eastman Kodak Company) [On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\KodakCCS.exe -- (KodakCCS)
SRV - [2004/01/21 10:44:28 | 000,155,770 | ---- | M] (American Power Conversion Corporation) [Auto | Stopped] -- C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe -- (APC UPS Service)
SRV - [2003/05/31 19:02:32 | 007,544,916 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files\Microsoft SQL Server\MSSQL$ACT7\Binn\sqlservr.exe -- (MSSQL$ACT7)
SRV - [2003/03/03 15:33:40 | 000,143,360 | ---- | M] (Intel® Corporation) [On_Demand | Stopped] -- C:\Program Files\Intel\NCS\Sync\NetSvc.exe -- (NetSvc)
SRV - [2002/12/17 21:23:30 | 000,311,872 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlagent.EXE -- (SQLAgent$MICROSOFTBCM)
SRV - [2002/12/17 19:23:30 | 000,311,872 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Microsoft SQL Server\MSSQL$ACT7\Binn\sqlagent.EXE -- (SQLAgent$ACT7)


========== Driver Services (SafeList) ==========

DRV - File not found [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\nbf.sys -- (Nbf)
DRV - File not found [Kernel | On_Demand | Stopped] -- C:\WINDOWS\System32\DRIVERS\wATV03nt.sys -- (iAimTV2)
DRV - [2010/07/18 18:52:41 | 000,243,024 | ---- | M] (AVG Technologies CZ, s.r.o.) [Kernel | System | Running] -- C:\WINDOWS\System32\Drivers\avgtdix.sys -- (AvgTdiX)
DRV - [2010/07/18 18:51:29 | 000,216,400 | ---- | M] (AVG Technologies CZ, s.r.o.) [Kernel | System | Running] -- C:\WINDOWS\System32\Drivers\avgldx86.sys -- (AvgLdx86)
DRV - [2010/06/02 09:23:59 | 000,029,584 | ---- | M] (AVG Technologies CZ, s.r.o.) [File_System | System | Running] -- C:\WINDOWS\System32\Drivers\avgmfx86.sys -- (AvgMfx86)
DRV - [2008/05/16 07:10:32 | 000,023,992 | ---- | M] (Pure Networks, Inc.) [Kernel | Auto | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\pnarp.sys -- (pnarp)
DRV - [2008/05/16 07:10:30 | 000,025,272 | ---- | M] (Pure Networks, Inc.) [Kernel | Auto | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\purendis.sys -- (purendis)
DRV - [2007/02/25 12:10:48 | 000,005,376 | --S- | M] (Gteko Ltd.) [Kernel | Auto | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\dsunidrv.sys -- (dsunidrv)
DRV - [2006/10/22 12:22:00 | 003,994,624 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\nv4_mini.sys -- (nv)
DRV - [2006/10/05 16:07:28 | 000,004,736 | ---- | M] (Gteko Ltd.) [Kernel | On_Demand | Running] -- C:\Program Files\DellSupport\GTAction\triggers\DSproct.sys -- (DSproct)
DRV - [2006/02/28 08:00:00 | 000,179,584 | ---- | M] (Mylex Corporation) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\dac2w2k.sys -- (dac2w2k)
DRV - [2006/02/28 08:00:00 | 000,052,736 | ---- | M] () [Kernel | System | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\i8042prt.sys -- (i8042prt)
DRV - [2006/02/28 08:00:00 | 000,049,024 | ---- | M] (QLogic Corporation) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\ql1280.sys -- (ql1280)
DRV - [2006/02/28 08:00:00 | 000,045,312 | ---- | M] (QLogic Corporation) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\ql12160.sys -- (ql12160)
DRV - [2006/02/28 08:00:00 | 000,040,320 | ---- | M] (QLogic Corporation) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\ql1080.sys -- (ql1080)
DRV - [2006/02/28 08:00:00 | 000,036,736 | ---- | M] (Promise Technology, Inc.) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\ultra.sys -- (ultra)
DRV - [2006/02/28 08:00:00 | 000,032,640 | ---- | M] (LSI Logic) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\symc8xx.sys -- (symc8xx)
DRV - [2006/02/28 08:00:00 | 000,030,688 | ---- | M] (LSI Logic) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\sym_u3.sys -- (sym_u3)
DRV - [2006/02/28 08:00:00 | 000,028,384 | ---- | M] (LSI Logic) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\sym_hi.sys -- (sym_hi)
DRV - [2006/02/28 08:00:00 | 000,026,496 | ---- | M] (Advanced System Products, Inc.) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\asc.sys -- (asc)
DRV - [2006/02/28 08:00:00 | 000,019,072 | ---- | M] (Adaptec, Inc.) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\sparrow.sys -- (Sparrow)
DRV - [2006/02/28 08:00:00 | 000,017,280 | ---- | M] (American Megatrends Inc.) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\mraid35x.sys -- (mraid35x)
DRV - [2006/02/28 08:00:00 | 000,016,256 | ---- | M] (Symbios Logic Inc.) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\symc810.sys -- (symc810)
DRV - [2006/02/28 08:00:00 | 000,014,848 | ---- | M] (Advanced System Products, Inc.) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\asc3550.sys -- (asc3550)
DRV - [2006/02/28 08:00:00 | 000,010,624 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\gameenum.sys -- (gameenum)
DRV - [2006/02/28 08:00:00 | 000,006,656 | ---- | M] (CMD Technology, Inc.) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\cmdide.sys -- (CmdIde)
DRV - [2006/02/28 08:00:00 | 000,005,248 | ---- | M] (Acer Laboratories Inc.) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\aliide.sys -- (AliIde)
DRV - [2005/06/16 15:41:02 | 000,037,150 | ---- | M] (Eastman Kodak Company) [Kernel | System | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\DcCam.sys -- (DcCam)
DRV - [2005/03/31 09:00:08 | 000,152,081 | ---- | M] (Eastman Kodak Company) [Kernel | System | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\ExportIt.sys -- (Exportit)
DRV - [2005/03/31 08:47:56 | 000,070,262 | ---- | M] (Eastman Kodak Company) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\DcPtp.sys -- (DcPTP)
DRV - [2005/03/31 08:47:50 | 000,008,022 | ---- | M] (Eastman Kodak Company) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\DcLps.sys -- (DcLps)
DRV - [2005/03/31 08:47:48 | 000,038,673 | ---- | M] (Eastman Kodak Company) [Kernel | Auto | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\DCFS2k.sys -- (DCFS2K)
DRV - [2005/03/31 08:47:42 | 000,061,564 | ---- | M] (Eastman Kodak Company) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\DcFpoint.sys -- (DcFpoint)
DRV - [2004/08/04 02:07:42 | 000,043,008 | ---- | M] (Advanced Micro Devices, Inc.) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\amdagp.sys -- (amdagp)
DRV - [2004/08/04 02:07:42 | 000,041,088 | ---- | M] (Silicon Integrated Systems Corporation) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\sisagp.sys -- (sisagp)
DRV - [2004/08/04 01:29:49 | 000,019,455 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\wvchntxx.sys -- (iAimFP4)
DRV - [2004/08/04 01:29:47 | 000,012,063 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\wsiintxx.sys -- (iAimFP3)
DRV - [2004/08/04 01:29:45 | 000,023,615 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\wch7xxnt.sys -- (iAimTV4)
DRV - [2004/08/04 01:29:43 | 000,033,599 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\watv04nt.sys -- (iAimTV3)
DRV - [2004/08/04 01:29:42 | 000,019,551 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\watv02nt.sys -- (iAimTV1)
DRV - [2004/08/04 01:29:41 | 000,029,311 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\watv01nt.sys -- (iAimTV0)
DRV - [2004/08/04 01:29:37 | 000,012,415 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\wadv01nt.sys -- (iAimFP0)
DRV - [2004/08/04 01:29:37 | 000,012,127 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\wadv02nt.sys -- (iAimFP1)
DRV - [2004/08/04 01:29:37 | 000,011,775 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\wadv05nt.sys -- (iAimFP2)
DRV - [2004/08/04 01:29:36 | 000,161,020 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\i81xnt5.sys -- (i81x)
DRV - [2003/09/22 12:43:06 | 001,330,048 | ---- | M] (Creative Technology Ltd.) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\P16X.sys -- (P16X) Creative SB Live! Series (WDM)
DRV - [2003/09/22 08:48:06 | 000,130,192 | ---- | M] (Creative Technology Ltd) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\ctsfm2k.sys -- (ctsfm2k)
DRV - [2003/09/22 08:47:38 | 000,178,672 | ---- | M] (Creative Technology Ltd.) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\ctoss2k.sys -- (ossrv)
DRV - [2003/08/06 03:04:00 | 000,100,373 | ---- | M] (Sonic Solutions) [File_System | Auto | Running] -- C:\WINDOWS\SYSTEM32\dla\tfsnudfa.sys -- (tfsnudfa)
DRV - [2003/08/06 03:04:00 | 000,098,068 | ---- | M] (Sonic Solutions) [File_System | Auto | Running] -- C:\WINDOWS\SYSTEM32\dla\tfsnudf.sys -- (tfsnudf)
DRV - [2003/08/06 03:04:00 | 000,083,284 | ---- | M] (Sonic Solutions) [File_System | Auto | Running] -- C:\WINDOWS\SYSTEM32\dla\tfsnifs.sys -- (tfsnifs)
DRV - [2003/08/06 03:04:00 | 000,034,837 | ---- | M] (Sonic Solutions) [File_System | Auto | Running] -- C:\WINDOWS\SYSTEM32\dla\tfsncofs.sys -- (tfsncofs)
DRV - [2003/08/06 03:04:00 | 000,025,685 | ---- | M] (Sonic Solutions) [File_System | Auto | Running] -- C:\WINDOWS\SYSTEM32\dla\tfsnboio.sys -- (tfsnboio)
DRV - [2003/08/06 03:04:00 | 000,014,229 | ---- | M] (Sonic Solutions) [File_System | Auto | Running] -- C:\WINDOWS\SYSTEM32\dla\tfsnopio.sys -- (tfsnopio)
DRV - [2003/08/06 03:04:00 | 000,006,357 | ---- | M] (Sonic Solutions) [File_System | Auto | Running] -- C:\WINDOWS\SYSTEM32\dla\tfsnpool.sys -- (tfsnpool)
DRV - [2003/08/06 03:04:00 | 000,004,117 | ---- | M] (Sonic Solutions) [File_System | Auto | Running] -- C:\WINDOWS\SYSTEM32\dla\tfsndrct.sys -- (tfsndrct)
DRV - [2003/08/06 03:04:00 | 000,002,233 | ---- | M] (Sonic Solutions) [File_System | Auto | Running] -- C:\WINDOWS\SYSTEM32\dla\tfsndres.sys -- (tfsndres)
DRV - [2003/07/31 05:21:00 | 000,084,576 | ---- | M] (Sonic Solutions) [Kernel | Boot | Running] -- C:\WINDOWS\system32\drivers\drvmcdb.sys -- (drvmcdb)
DRV - [2003/07/14 13:28:40 | 000,005,621 | ---- | M] (Sonic Solutions) [File_System | System | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\sscdbhk5.sys -- (sscdbhk5)
DRV - [2003/07/14 13:28:22 | 000,023,219 | ---- | M] (Sonic Solutions) [File_System | System | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\ssrtln.sys -- (ssrtln)
DRV - [2003/06/20 04:56:00 | 000,040,448 | ---- | M] (Sonic Solutions) [File_System | Auto | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\drvnddm.sys -- (drvnddm)
DRV - [2003/01/07 19:41:12 | 000,166,016 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\b57xp32.sys -- (b57w2k)
DRV - [2002/11/08 15:45:06 | 000,017,217 | ---- | M] (Dell Computer Corporation) [Kernel | System | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\omci.sys -- (omci)
DRV - [2001/08/17 15:46:40 | 000,006,400 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\enum1394.sys -- (ENUM1394)
DRV - [2001/08/17 14:58:00 | 000,019,200 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\hidbatt.sys -- (HidBatt)
DRV - [2001/08/17 14:11:06 | 000,066,591 | ---- | M] (3Com Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\EL90XBC5.SYS -- (EL90XBC)
DRV - [1999/12/17 03:00:00 | 000,006,752 | ---- | M] (Creative Technology Ltd.) [Kernel | Auto | Running] -- C:\WINDOWS\SYSTEM32\PFMODNT.SYS -- (PfModNT)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========



IE - HKU\.DEFAULT\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
IE - HKU\.DEFAULT\SOFTWARE\Microsoft\Internet Explorer\Main,First Home Page = http://www.dell.com
IE - HKU\.DEFAULT\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 1
IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = <local>
IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyServer" = http=127.0.0.1:6522

IE - HKU\S-1-5-18\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
IE - HKU\S-1-5-18\SOFTWARE\Microsoft\Internet Explorer\Main,First Home Page = http://www.dell.com
IE - HKU\S-1-5-18\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 1
IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = <local>
IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyServer" = http=127.0.0.1:6522

IE - HKU\S-1-5-19\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-20\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-21-2701667422-2317217861-436827395-1009\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
IE - HKU\S-1-5-21-2701667422-2317217861-436827395-1009\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.com/
IE - HKU\S-1-5-21-2701667422-2317217861-436827395-1009\..\URLSearchHook: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - Reg Error: Key error. File not found
IE - HKU\S-1-5-21-2701667422-2317217861-436827395-1009\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKU\S-1-5-21-2701667422-2317217861-436827395-1009\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyServer" = http=127.0.0.1:6522

IE - HKU\S-1-5-21-2701667422-2317217861-436827395-1012\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
IE - HKU\S-1-5-21-2701667422-2317217861-436827395-1012\SOFTWARE\Microsoft\Internet Explorer\Main,First Home Page = http://www.dell.com
IE - HKU\S-1-5-21-2701667422-2317217861-436827395-1012\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
IE - HKU\S-1-5-21-2701667422-2317217861-436827395-1012\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

========== FireFox ==========

FF - prefs.js..browser.startup.homepage: "http://www.msn.com/"
FF - prefs.js..extensions.enabledItems: jqs@sun.com:1.0
FF - prefs.js..network.proxy.http: "127.0.0.1"
FF - prefs.js..network.proxy.http_port: 6522
FF - prefs.js..network.proxy.type: 0

FF - HKLM\software\mozilla\Mozilla Firefox 3.6.8\extensions\\Components: C:\Program Files\Mozilla Firefox\components [2010/08/19 22:37:26 | 000,000,000 | ---D | M]
FF - HKLM\software\mozilla\Mozilla Firefox 3.6.8\extensions\\Plugins: C:\Program Files\Mozilla Firefox\plugins [2010/08/20 07:36:57 | 000,000,000 | ---D | M]
FF - HKLM\software\mozilla\Netscape 7.1\Extensions\\Components: C:\Program Files\Netscape\Netscape\Components [2010/08/20 07:38:20 | 000,000,000 | ---D | M]
FF - HKLM\software\mozilla\Netscape 7.1\Extensions\\Plugins: C:\Program Files\Netscape\Netscape\Plugins [2010/08/20 07:36:58 | 000,000,000 | ---D | M]

[2010/08/19 22:38:08 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Martha Aldridge\Application Data\Mozilla\Extensions
[2010/08/22 13:23:33 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Martha Aldridge\Application Data\Mozilla\Firefox\Profiles\cavsfq2n.default\extensions
[2010/08/21 12:24:09 | 000,000,000 | ---D | M] (Microsoft .NET Framework Assistant) -- C:\Documents and Settings\Martha Aldridge\Application Data\Mozilla\Firefox\Profiles\cavsfq2n.default\extensions\{20a82645-c095-46ed-80e3-08825760534b}
[2010/08/19 22:37:02 | 000,000,000 | ---D | M] -- C:\Program Files\Mozilla Firefox\extensions

O1 HOSTS File: ([2002/08/29 07:00:00 | 000,000,734 | ---- | M]) - C:\WINDOWS\SYSTEM32\DRIVERS\ETC\HOSTS
O1 - Hosts: 127.0.0.1 localhost
O2 - BHO: (Adobe PDF Reader Link Helper) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll (Adobe Systems Incorporated)
O2 - BHO: (AVG Safe Search) - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll (AVG Technologies CZ, s.r.o.)
O2 - BHO: (DriveLetterAccess) - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\SYSTEM32\dla\tfswshx.dll (Sonic Solutions)
O2 - BHO: (WsftpBrowserHelper Class) - {601ED020-FB6C-11D3-87D8-0050DA59922B} - C:\Program Files\Ipswitch\WS_FTP Home\wsbho2k0.dll (Ipswitch, Inc. 10 Maguire Road - Suite 220 Lexington, MA 02421)
O3 - HKLM\..\Toolbar: (Easy-WebPrint) - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll ()
O3 - HKU\S-1-5-21-2701667422-2317217861-436827395-1009\..\Toolbar\WebBrowser: (AIM Search) - {40D41A8B-D79B-43D7-99A7-9EE0F344C385} - C:\Program Files\AIM Toolbar\AIMBar.dll (America Online, Inc)
O4 - HKLM..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program Files\Google\Gmail Notifier\gnotify.exe (Google Inc.)
O4 - HKLM..\Run: [Act! Preloader] C:\Program Files\ACT\ACT for Windows\Act8.exe (Sage Software SB, Inc)
O4 - HKLM..\Run: [AVG9_TRAY] C:\Program Files\AVG\AVG9\avgtray.exe (AVG Technologies CZ, s.r.o.)
O4 - HKLM..\Run: [DellSupportCenter] C:\Program Files\Dell Support Center\bin\sprtcmd.exe (SupportSoft, Inc.)
O4 - HKLM..\Run: [diagent] C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe (Creative Technology Ltd)
O4 - HKLM..\Run: [dscactivate] C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe ( )
O4 - HKLM..\Run: [DVDSentry] C:\WINDOWS\SYSTEM32\DSentry.exe (Dell - Advanced Desktop Engineering)
O4 - HKLM..\Run: [Hpppta] C:\Program Files\Hewlett-Packard\HP PrecisionScan\PrecisionScan\hpppta.exe (Hewlett-Packard Company)
O4 - HKLM..\Run: [Intuit SyncManager] C:\Program Files\Common Files\Intuit\Sync\IntuitSyncManager.exe (Intuit Inc. All rights reserved.)
O4 - HKLM..\Run: [KernelFaultCheck] File not found
O4 - HKLM..\Run: [MimBoot] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mimboot.exe (Musicmatch, Inc.)
O4 - HKLM..\Run: [nmapp] C:\Program Files\Pure Networks\Network Magic\nmapp.exe (Pure Networks, Inc.)
O4 - HKLM..\Run: [nmctxth] C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe (Pure Networks, Inc.)
O4 - HKLM..\Run: [NvCplDaemon] C:\WINDOWS\System32\NvCpl.DLL (NVIDIA Corporation)
O4 - HKLM..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\realsched.exe (RealNetworks, Inc.)
O4 - HKLM..\Run: [UpdateManager] C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe (Sonic Solutions)
O4 - HKLM..\Run: [UpdReg] C:\WINDOWS\Updreg.EXE (Creative Technology Ltd.)
O4 - HKU\.DEFAULT..\Run: [cdmgbubo] C:\Documents and Settings\NetworkService\Local Settings\Application Data\mkwdmvgox\mcbbkwjshdw.exe File not found
O4 - HKU\S-1-5-18..\Run: [cdmgbubo] C:\Documents and Settings\NetworkService\Local Settings\Application Data\mkwdmvgox\mcbbkwjshdw.exe File not found
O4 - HKU\S-1-5-21-2701667422-2317217861-436827395-1009..\Run: [DellSupport] C:\Program Files\DellSupport\DSAgnt.exe (Gteko Ltd.)
O4 - HKU\S-1-5-21-2701667422-2317217861-436827395-1009..\Run: [Mozilla Quick Launch] C:\Program Files\Netscape\Netscape\Netscp.exe (Mozilla, Netscape)
O4 - HKU\S-1-5-21-2701667422-2317217861-436827395-1009..\Run: [NCLaunch] C:\WINDOWS\NCLAUNCH.EXe (Northcode Inc.)
O4 - HKU\S-1-5-21-2701667422-2317217861-436827395-1009..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe File not found
O4 - HKU\S-1-5-21-2701667422-2317217861-436827395-1009..\Run: [Weather] C:\Program Files\AWS\WeatherBug\Weather.exe (AWS Convergence Technologies, Inc.)
O4 - HKU\S-1-5-21-2701667422-2317217861-436827395-1012..\Run: [DellSupport] C:\Program Files\Dell Support\DSAgnt.exe File not found
O4 - HKU\S-1-5-21-2701667422-2317217861-436827395-1012..\Run: [Sonic RecordNow!] File not found
O4 - HKLM..\RunOnceEx: [] File not found
O4 - Startup: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\APC UPS Status.lnk = C:\Program Files\APC\APC PowerChute Personal Edition\Display.exe (American Power Conversion Corporation)
O4 - Startup: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe (Intuit Inc.)
O4 - Startup: C:\Documents and Settings\Martha Aldridge\Start Menu\Programs\Startup\PowerReg Scheduler V3.exe (Leader Technologies)
O6 - HKLM\SOFTWARE\Micr

Thank you for your reply, Elise, as I had almost given up hope. :-/

My name is Martha. I am still having the problems mentioned in my original post. My daily scan with AVG Anti-Virus is still coming up with the same results. I don't know if this is part of the original Security Suite problem, but I am having Google redirects and random pages opening with audio which are very difficult to kill. The only change I have made in my computer since my original post is that I downloaded the Firefox browser (with difficulty due to these problems) and have switched to using that, but I am having the Google redirects, etc., in Firefox as well.

I am copying the logs you requested below. I look forward to hearing back from you.

Here is the OTL log:

OTL logfile created on: 8/22/2010 1:47:38 PM - Run 1
OTL by OldTimer - Version 3.2.10.0 Folder = C:\Documents and Settings\Martha Aldridge\Desktop
Windows XP Professional Edition Service Pack 2 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

1,023.00 Mb Total Physical Memory | 512.00 Mb Available Physical Memory | 50.00% Memory free
2.00 Gb Paging File | 2.00 Gb Available in Paging File | 76.00% Paging File free
Paging file location(s): c:\pagefile.sys 1536 3072 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 74.46 Gb Total Space | 35.16 Gb Free Space | 47.22% Space Free | Partition Type: NTFS
Drive D: | 74.50 Gb Total Space | 36.40 Gb Free Space | 48.86% Space Free | Partition Type: NTFS
E: Drive not present or media not loaded
F: Drive not present or media not loaded
G: Drive not present or media not loaded
H: Drive not present or media not loaded
I: Drive not present or media not loaded

Computer Name: MARTHA-DELL
Current User Name: Martha Aldridge
Logged in as Administrator.

Current Boot Mode: Normal
Scan Mode: All users
Company Name Whitelist: Off
Skip Microsoft Files: Off
File Age = 30 Days
Output = Standard

========== Processes (SafeList) ==========

PRC - [2010/08/22 13:42:32 | 000,575,488 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Martha Aldridge\Desktop\OTL.exe
PRC - [2010/07/18 18:52:48 | 002,065,760 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG9\avgtray.exe
PRC - [2010/07/18 18:52:34 | 000,515,424 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG9\avgrsx.exe
PRC - [2010/07/18 18:52:33 | 000,620,896 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG9\avgnsx.exe
PRC - [2010/07/18 18:52:23 | 000,308,136 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG9\avgwdsvc.exe
PRC - [2010/07/18 18:51:28 | 000,723,296 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG9\avgcsrvx.exe
PRC - [2010/07/18 18:51:21 | 001,101,152 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG9\avgchsvx.exe
PRC - [2010/05/18 12:16:22 | 001,154,848 | ---- | M] (Intuit Inc.) -- C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
PRC - [2010/05/18 10:57:06 | 000,045,056 | ---- | M] (Intuit) -- C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
PRC - [2009/05/21 10:55:32 | 000,206,064 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files\Dell Support Center\bin\sprtcmd.exe
PRC - [2008/08/13 18:32:40 | 000,201,968 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files\Dell Support Center\bin\sprtsvc.exe
PRC - [2008/05/21 18:26:10 | 000,451,896 | ---- | M] (Pure Networks, Inc.) -- C:\Program Files\Pure Networks\Network Magic\nmapp.exe
PRC - [2008/05/16 07:11:44 | 000,648,504 | ---- | M] (Pure Networks, Inc.) -- C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
PRC - [2008/05/16 07:11:44 | 000,648,504 | ---- | M] (Pure Networks, Inc.) -- C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe
PRC - [2007/10/29 14:27:04 | 000,587,096 | ---- | M] (Lavasoft AB) -- C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
PRC - [2007/06/13 06:23:07 | 001,033,216 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\explorer.exe
PRC - [2007/03/15 11:09:36 | 000,460,784 | ---- | M] (Gteko Ltd.) -- C:\Program Files\DellSupport\DSAgnt.exe
PRC - [2007/01/04 17:38:18 | 000,112,336 | ---- | M] (Viewpoint Corporation) -- C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
PRC - [2007/01/04 17:38:08 | 000,024,652 | ---- | M] (Viewpoint Corporation) -- C:\Program Files\Viewpoint\Common\ViewpointService.exe
PRC - [2006/04/07 15:02:24 | 001,343,488 | ---- | M] (AWS Convergence Technologies, Inc.) -- C:\Program Files\AWS\WeatherBug\Weather.exe
PRC - [2006/01/19 12:06:18 | 000,102,400 | ---- | M] (Musicmatch, Inc.) -- C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\MMDiag.exe
PRC - [2006/01/19 12:06:16 | 000,416,768 | ---- | M] (Musicmatch, Inc.) -- C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mim.exe
PRC - [2005/10/20 10:54:16 | 000,126,976 | ---- | M] (Intuit, Inc.) -- C:\Program Files\Intuit\QuickBooks\QBDBMgrN.exe
PRC - [2004/02/02 13:19:58 | 000,040,960 | ---- | M] (Northcode Inc.) -- C:\WINDOWS\NCLAUNCH.EXe
PRC - [2004/01/21 10:45:48 | 000,413,816 | ---- | M] (American Power Conversion Corporation) -- C:\Program Files\APC\APC PowerChute Personal Edition\apcsystray.exe
PRC - [2003/08/13 12:27:40 | 000,028,672 | ---- | M] (Dell - Advanced Desktop Engineering) -- C:\WINDOWS\SYSTEM32\DSentry.exe
PRC - [2003/05/31 19:02:32 | 007,544,916 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Microsoft SQL Server\MSSQL$ACT7\Binn\sqlservr.exe
PRC - [2002/04/03 03:01:00 | 000,135,264 | ---- | M] (Creative Technology Ltd) -- C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe


========== Modules (SafeList) ==========

MOD - [2010/08/22 13:42:32 | 000,575,488 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Martha Aldridge\Desktop\OTL.exe
MOD - [2006/08/25 11:45:55 | 001,054,208 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2982_x-ww_ac3f9c03\comctl32.dll
MOD - [2006/02/28 08:00:00 | 000,102,400 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\SYSTEM32\msscript.ocx


========== Win32 Services (SafeList) ==========

SRV - File not found [Disabled | Stopped] -- C:\WINDOWS\System32\hidserv.dll -- (HidServ)
SRV - [2010/07/18 18:52:23 | 000,308,136 | ---- | M] (AVG Technologies CZ, s.r.o.) [Auto | Running] -- C:\Program Files\AVG\AVG9\avgwdsvc.exe -- (avg9wd)
SRV - [2010/05/18 10:57:06 | 000,045,056 | ---- | M] (Intuit) [Auto | Running] -- C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe -- (QBCFMonitorService)
SRV - [2009/08/18 02:25:12 | 000,678,912 | ---- | M] (Intuit, Inc.) [On_Demand | Stopped] -- C:\Program Files\Intuit\QuickBooks 2010\QBDBMgrN.exe -- (QuickBooksDB20)
SRV - [2009/07/23 21:10:38 | 000,061,440 | ---- | M] (Intuit Inc.) [On_Demand | Stopped] -- C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe -- (QBFCService)
SRV - [2009/03/30 22:13:44 | 000,250,616 | ---- | M] (WildTangent, Inc.) [On_Demand | Stopped] -- C:\Program Files\HP Games\HP Game Console\GameConsoleService.exe -- (GameConsoleService)
SRV - [2008/08/13 18:32:40 | 000,201,968 | ---- | M] (SupportSoft, Inc.) [Auto | Running] -- C:\Program Files\Dell Support Center\bin\sprtsvc.exe -- (sprtsvc_dellsupportcenter) SupportSoft Sprocket Service (dellsupportcenter)
SRV - [2008/07/09 23:46:28 | 000,131,072 | ---- | M] (Intuit, Inc.) [Auto | Stopped] -- C:\Program Files\Intuit\QuickBooks 2009\QBDBMgrN.exe -- (QuickBooksDB19)
SRV - [2008/05/21 18:25:30 | 000,012,800 | ---- | M] (Pure Networks, Inc.) [On_Demand | Stopped] -- C:\Program Files\Pure Networks\Network Magic\WebServer\bin\nmraapache.exe -- (nmraapache)
SRV - [2008/05/16 07:11:44 | 000,648,504 | ---- | M] (Pure Networks, Inc.) [Auto | Running] -- C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe -- (nmservice)
SRV - [2007/10/29 14:27:04 | 000,587,096 | ---- | M] (Lavasoft AB) [Auto | Running] -- C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe -- (aawservice)
SRV - [2007/03/07 15:47:46 | 000,076,848 | ---- | M] () [On_Demand | Stopped] -- C:\Program Files\DellSupport\brkrsvc.exe -- (DSBrokerService)
SRV - [2007/01/04 17:38:08 | 000,024,652 | ---- | M] (Viewpoint Corporation) [Auto | Running] -- C:\Program Files\Viewpoint\Common\ViewpointService.exe -- (Viewpoint Manager Service)
SRV - [2006/09/13 11:32:12 | 000,128,536 | ---- | M] (iAnywhere Solutions, Inc.) [Auto | Stopped] -- C:\Program Files\Intuit\QuickBooks 2008\QBDBMgrN.exe -- (QuickBooksDB18)
SRV - [2006/09/13 11:32:12 | 000,128,536 | ---- | M] (iAnywhere Solutions, Inc.) [Auto | Stopped] -- C:\Program Files\Intuit\QuickBooks 2007\QBDBMgrN.exe -- (QuickBooksDB17)
SRV - [2005/10/20 10:54:16 | 000,126,976 | ---- | M] (Intuit, Inc.) [Auto | Running] -- C:\Program Files\Intuit\QuickBooks\QBDBMgrN.exe -- (QuickBooksDB)
SRV - [2005/03/30 17:46:56 | 000,411,920 | ---- | M] (Eastman Kodak Company) [On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\KodakCCS.exe -- (KodakCCS)
SRV - [2004/01/21 10:44:28 | 000,155,770 | ---- | M] (American Power Conversion Corporation) [Auto | Stopped] -- C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe -- (APC UPS Service)
SRV - [2003/05/31 19:02:32 | 007,544,916 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files\Microsoft SQL Server\MSSQL$ACT7\Binn\sqlservr.exe -- (MSSQL$ACT7)
SRV - [2003/03/03 15:33:40 | 000,143,360 | ---- | M] (Intel® Corporation) [On_Demand | Stopped] -- C:\Program Files\Intel\NCS\Sync\NetSvc.exe -- (NetSvc)
SRV - [2002/12/17 21:23:30 | 000,311,872 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlagent.EXE -- (SQLAgent$MICROSOFTBCM)
SRV - [2002/12/17 19:23:30 | 000,311,872 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Microsoft SQL Server\MSSQL$ACT7\Binn\sqlagent.EXE -- (SQLAgent$ACT7)


========== Driver Services (SafeList) ==========

DRV - File not found [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\nbf.sys -- (Nbf)
DRV - File not found [Kernel | On_Demand | Stopped] -- C:\WINDOWS\System32\DRIVERS\wATV03nt.sys -- (iAimTV2)
DRV - [2010/07/18 18:52:41 | 000,243,024 | ---- | M] (AVG Technologies CZ, s.r.o.) [Kernel | System | Running] -- C:\WINDOWS\System32\Drivers\avgtdix.sys -- (AvgTdiX)
DRV - [2010/07/18 18:51:29 | 000,216,400 | ---- | M] (AVG Technologies CZ, s.r.o.) [Kernel | System | Running] -- C:\WINDOWS\System32\Drivers\avgldx86.sys -- (AvgLdx86)
DRV - [2010/06/02 09:23:59 | 000,029,584 | ---- | M] (AVG Technologies CZ, s.r.o.) [File_System | System | Running] -- C:\WINDOWS\System32\Drivers\avgmfx86.sys -- (AvgMfx86)
DRV - [2008/05/16 07:10:32 | 000,023,992 | ---- | M] (Pure Networks, Inc.) [Kernel | Auto | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\pnarp.sys -- (pnarp)
DRV - [2008/05/16 07:10:30 | 000,025,272 | ---- | M] (Pure Networks, Inc.) [Kernel | Auto | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\purendis.sys -- (purendis)
DRV - [2007/02/25 12:10:48 | 000,005,376 | --S- | M] (Gteko Ltd.) [Kernel | Auto | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\dsunidrv.sys -- (dsunidrv)
DRV - [2006/10/22 12:22:00 | 003,994,624 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\nv4_mini.sys -- (nv)
DRV - [2006/10/05 16:07:28 | 000,004,736 | ---- | M] (Gteko Ltd.) [Kernel | On_Demand | Running] -- C:\Program Files\DellSupport\GTAction\triggers\DSproct.sys -- (DSproct)
DRV - [2006/02/28 08:00:00 | 000,179,584 | ---- | M] (Mylex Corporation) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\dac2w2k.sys -- (dac2w2k)
DRV - [2006/02/28 08:00:00 | 000,052,736 | ---- | M] () [Kernel | System | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\i8042prt.sys -- (i8042prt)
DRV - [2006/02/28 08:00:00 | 000,049,024 | ---- | M] (QLogic Corporation) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\ql1280.sys -- (ql1280)
DRV - [2006/02/28 08:00:00 | 000,045,312 | ---- | M] (QLogic Corporation) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\ql12160.sys -- (ql12160)
DRV - [2006/02/28 08:00:00 | 000,040,320 | ---- | M] (QLogic Corporation) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\ql1080.sys -- (ql1080)
DRV - [2006/02/28 08:00:00 | 000,036,736 | ---- | M] (Promise Technology, Inc.) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\ultra.sys -- (ultra)
DRV - [2006/02/28 08:00:00 | 000,032,640 | ---- | M] (LSI Logic) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\symc8xx.sys -- (symc8xx)
DRV - [2006/02/28 08:00:00 | 000,030,688 | ---- | M] (LSI Logic) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\sym_u3.sys -- (sym_u3)
DRV - [2006/02/28 08:00:00 | 000,028,384 | ---- | M] (LSI Logic) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\sym_hi.sys -- (sym_hi)
DRV - [2006/02/28 08:00:00 | 000,026,496 | ---- | M] (Advanced System Products, Inc.) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\asc.sys -- (asc)
DRV - [2006/02/28 08:00:00 | 000,019,072 | ---- | M] (Adaptec, Inc.) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\sparrow.sys -- (Sparrow)
DRV - [2006/02/28 08:00:00 | 000,017,280 | ---- | M] (American Megatrends Inc.) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\mraid35x.sys -- (mraid35x)
DRV - [2006/02/28 08:00:00 | 000,016,256 | ---- | M] (Symbios Logic Inc.) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\symc810.sys -- (symc810)
DRV - [2006/02/28 08:00:00 | 000,014,848 | ---- | M] (Advanced System Products, Inc.) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\asc3550.sys -- (asc3550)
DRV - [2006/02/28 08:00:00 | 000,010,624 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\gameenum.sys -- (gameenum)
DRV - [2006/02/28 08:00:00 | 000,006,656 | ---- | M] (CMD Technology, Inc.) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\cmdide.sys -- (CmdIde)
DRV - [2006/02/28 08:00:00 | 000,005,248 | ---- | M] (Acer Laboratories Inc.) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\aliide.sys -- (AliIde)
DRV - [2005/06/16 15:41:02 | 000,037,150 | ---- | M] (Eastman Kodak Company) [Kernel | System | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\DcCam.sys -- (DcCam)
DRV - [2005/03/31 09:00:08 | 000,152,081 | ---- | M] (Eastman Kodak Company) [Kernel | System | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\ExportIt.sys -- (Exportit)
DRV - [2005/03/31 08:47:56 | 000,070,262 | ---- | M] (Eastman Kodak Company) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\DcPtp.sys -- (DcPTP)
DRV - [2005/03/31 08:47:50 | 000,008,022 | ---- | M] (Eastman Kodak Company) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\DcLps.sys -- (DcLps)
DRV - [2005/03/31 08:47:48 | 000,038,673 | ---- | M] (Eastman Kodak Company) [Kernel | Auto | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\DCFS2k.sys -- (DCFS2K)
DRV - [2005/03/31 08:47:42 | 000,061,564 | ---- | M] (Eastman Kodak Company) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\DcFpoint.sys -- (DcFpoint)
DRV - [2004/08/04 02:07:42 | 000,043,008 | ---- | M] (Advanced Micro Devices, Inc.) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\amdagp.sys -- (amdagp)
DRV - [2004/08/04 02:07:42 | 000,041,088 | ---- | M] (Silicon Integrated Systems Corporation) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\sisagp.sys -- (sisagp)
DRV - [2004/08/04 01:29:49 | 000,019,455 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\wvchntxx.sys -- (iAimFP4)
DRV - [2004/08/04 01:29:47 | 000,012,063 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\wsiintxx.sys -- (iAimFP3)
DRV - [2004/08/04 01:29:45 | 000,023,615 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\wch7xxnt.sys -- (iAimTV4)
DRV - [2004/08/04 01:29:43 | 000,033,599 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\watv04nt.sys -- (iAimTV3)
DRV - [2004/08/04 01:29:42 | 000,019,551 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\watv02nt.sys -- (iAimTV1)
DRV - [2004/08/04 01:29:41 | 000,029,311 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\watv01nt.sys -- (iAimTV0)
DRV - [2004/08/04 01:29:37 | 000,012,415 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\wadv01nt.sys -- (iAimFP0)
DRV - [2004/08/04 01:29:37 | 000,012,127 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\wadv02nt.sys -- (iAimFP1)
DRV - [2004/08/04 01:29:37 | 000,011,775 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\wadv05nt.sys -- (iAimFP2)
DRV - [2004/08/04 01:29:36 | 000,161,020 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\i81xnt5.sys -- (i81x)
DRV - [2003/09/22 12:43:06 | 001,330,048 | ---- | M] (Creative Technology Ltd.) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\P16X.sys -- (P16X) Creative SB Live! Series (WDM)
DRV - [2003/09/22 08:48:06 | 000,130,192 | ---- | M] (Creative Technology Ltd) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\ctsfm2k.sys -- (ctsfm2k)
DRV - [2003/09/22 08:47:38 | 000,178,672 | ---- | M] (Creative Technology Ltd.) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\ctoss2k.sys -- (ossrv)
DRV - [2003/08/06 03:04:00 | 000,100,373 | ---- | M] (Sonic Solutions) [File_System | Auto | Running] -- C:\WINDOWS\SYSTEM32\dla\tfsnudfa.sys -- (tfsnudfa)
DRV - [2003/08/06 03:04:00 | 000,098,068 | ---- | M] (Sonic Solutions) [File_System | Auto | Running] -- C:\WINDOWS\SYSTEM32\dla\tfsnudf.sys -- (tfsnudf)
DRV - [2003/08/06 03:04:00 | 000,083,284 | ---- | M] (Sonic Solutions) [File_System | Auto | Running] -- C:\WINDOWS\SYSTEM32\dla\tfsnifs.sys -- (tfsnifs)
DRV - [2003/08/06 03:04:00 | 000,034,837 | ---- | M] (Sonic Solutions) [File_System | Auto | Running] -- C:\WINDOWS\SYSTEM32\dla\tfsncofs.sys -- (tfsncofs)
DRV - [2003/08/06 03:04:00 | 000,025,685 | ---- | M] (Sonic Solutions) [File_System | Auto | Running] -- C:\WINDOWS\SYSTEM32\dla\tfsnboio.sys -- (tfsnboio)
DRV - [2003/08/06 03:04:00 | 000,014,229 | ---- | M] (Sonic Solutions) [File_System | Auto | Running] -- C:\WINDOWS\SYSTEM32\dla\tfsnopio.sys -- (tfsnopio)
DRV - [2003/08/06 03:04:00 | 000,006,357 | ---- | M] (Sonic Solutions) [File_System | Auto | Running] -- C:\WINDOWS\SYSTEM32\dla\tfsnpool.sys -- (tfsnpool)
DRV - [2003/08/06 03:04:00 | 000,004,117 | ---- | M] (Sonic Solutions) [File_System | Auto | Running] -- C:\WINDOWS\SYSTEM32\dla\tfsndrct.sys -- (tfsndrct)
DRV - [2003/08/06 03:04:00 | 000,002,233 | ---- | M] (Sonic Solutions) [File_System | Auto | Running] -- C:\WINDOWS\SYSTEM32\dla\tfsndres.sys -- (tfsndres)
DRV - [2003/07/31 05:21:00 | 000,084,576 | ---- | M] (Sonic Solutions) [Kernel | Boot | Running] -- C:\WINDOWS\system32\drivers\drvmcdb.sys -- (drvmcdb)
DRV - [2003/07/14 13:28:40 | 000,005,621 | ---- | M] (Sonic Solutions) [File_System | System | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\sscdbhk5.sys -- (sscdbhk5)
DRV - [2003/07/14 13:28:22 | 000,023,219 | ---- | M] (Sonic Solutions) [File_System | System | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\ssrtln.sys -- (ssrtln)
DRV - [2003/06/20 04:56:00 | 000,040,448 | ---- | M] (Sonic Solutions) [File_System | Auto | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\drvnddm.sys -- (drvnddm)
DRV - [2003/01/07 19:41:12 | 000,166,016 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\b57xp32.sys -- (b57w2k)
DRV - [2002/11/08 15:45:06 | 000,017,217 | ---- | M] (Dell Computer Corporation) [Kernel | System | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\omci.sys -- (omci)
DRV - [2001/08/17 15:46:40 | 000,006,400 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\enum1394.sys -- (ENUM1394)
DRV - [2001/08/17 14:58:00 | 000,019,200 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\hidbatt.sys -- (HidBatt)
DRV - [2001/08/17 14:11:06 | 000,066,591 | ---- | M] (3Com Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\EL90XBC5.SYS -- (EL90XBC)
DRV - [1999/12/17 03:00:00 | 000,006,752 | ---- | M] (Creative Technology Ltd.) [Kernel | Auto | Running] -- C:\WINDOWS\SYSTEM32\PFMODNT.SYS -- (PfModNT)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========



IE - HKU\.DEFAULT\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
IE - HKU\.DEFAULT\SOFTWARE\Microsoft\Internet Explorer\Main,First Home Page = http://www.dell.com
IE - HKU\.DEFAULT\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 1
IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = <local>
IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyServer" = http=127.0.0.1:6522

IE - HKU\S-1-5-18\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
IE - HKU\S-1-5-18\SOFTWARE\Microsoft\Internet Explorer\Main,First Home Page = http://www.dell.com
IE - HKU\S-1-5-18\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 1
IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = <local>
IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyServer" = http=127.0.0.1:6522

IE - HKU\S-1-5-19\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-20\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-21-2701667422-2317217861-436827395-1009\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
IE - HKU\S-1-5-21-2701667422-2317217861-436827395-1009\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.com/
IE - HKU\S-1-5-21-2701667422-2317217861-436827395-1009\..\URLSearchHook: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - Reg Error: Key error. File not found
IE - HKU\S-1-5-21-2701667422-2317217861-436827395-1009\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKU\S-1-5-21-2701667422-2317217861-436827395-1009\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyServer" = http=127.0.0.1:6522

IE - HKU\S-1-5-21-2701667422-2317217861-436827395-1012\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
IE - HKU\S-1-5-21-2701667422-2317217861-436827395-1012\SOFTWARE\Microsoft\Internet Explorer\Main,First Home Page = http://www.dell.com
IE - HKU\S-1-5-21-2701667422-2317217861-436827395-1012\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
IE - HKU\S-1-5-21-2701667422-2317217861-436827395-1012\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

========== FireFox ==========

FF - prefs.js..browser.startup.homepage: "http://www.msn.com/"
FF - prefs.js..extensions.enabledItems: jqs@sun.com:1.0
FF - prefs.js..network.proxy.http: "127.0.0.1"
FF - prefs.js..network.proxy.http_port: 6522
FF - prefs.js..network.proxy.type: 0

FF - HKLM\software\mozilla\Mozilla Firefox 3.6.8\extensions\\Components: C:\Program Files\Mozilla Firefox\components [2010/08/19 22:37:26 | 000,000,000 | ---D | M]
FF - HKLM\software\mozilla\Mozilla Firefox 3.6.8\extensions\\Plugins: C:\Program Files\Mozilla Firefox\plugins [2010/08/20 07:36:57 | 000,000,000 | ---D | M]
FF - HKLM\software\mozilla\Netscape 7.1\Extensions\\Components: C:\Program Files\Netscape\Netscape\Components [2010/08/20 07:38:20 | 000,000,000 | ---D | M]
FF - HKLM\software\mozilla\Netscape 7.1\Extensions\\Plugins: C:\Program Files\Netscape\Netscape\Plugins [2010/08/20 07:36:58 | 000,000,000 | ---D | M]

[2010/08/19 22:38:08 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Martha Aldridge\Application Data\Mozilla\Extensions
[2010/08/22 13:23:33 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Martha Aldridge\Application Data\Mozilla\Firefox\Profiles\cavsfq2n.default\extensions
[2010/08/21 12:24:09 | 000,000,000 | ---D | M] (Microsoft .NET Framework Assistant) -- C:\Documents and Settings\Martha Aldridge\Application Data\Mozilla\Firefox\Profiles\cavsfq2n.default\extensions\{20a82645-c095-46ed-80e3-08825760534b}
[2010/08/19 22:37:02 | 000,000,000 | ---D | M] -- C:\Program Files\Mozilla Firefox\extensions

O1 HOSTS File: ([2002/08/29 07:00:00 | 000,000,734 | ---- | M]) - C:\WINDOWS\SYSTEM32\DRIVERS\ETC\HOSTS
O1 - Hosts: 127.0.0.1 localhost
O2 - BHO: (Adobe PDF Reader Link Helper) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll (Adobe Systems Incorporated)
O2 - BHO: (AVG Safe Search) - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll (AVG Technologies CZ, s.r.o.)
O2 - BHO: (DriveLetterAccess) - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\SYSTEM32\dla\tfswshx.dll (Sonic Solutions)
O2 - BHO: (WsftpBrowserHelper Class) - {601ED020-FB6C-11D3-87D8-0050DA59922B} - C:\Program Files\Ipswitch\WS_FTP Home\wsbho2k0.dll (Ipswitch, Inc. 10 Maguire Road - Suite 220 Lexington, MA 02421)
O3 - HKLM\..\Toolbar: (Easy-WebPrint) - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll ()
O3 - HKU\S-1-5-21-2701667422-2317217861-436827395-1009\..\Toolbar\WebBrowser: (AIM Search) - {40D41A8B-D79B-43D7-99A7-9EE0F344C385} - C:\Program Files\AIM Toolbar\AIMBar.dll (America Online, Inc)
O4 - HKLM..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program Files\Google\Gmail Notifier\gnotify.exe (Google Inc.)
O4 - HKLM..\Run: [Act! Preloader] C:\Program Files\ACT\ACT for Windows\Act8.exe (Sage Software SB, Inc)
O4 - HKLM..\Run: [AVG9_TRAY] C:\Program Files\AVG\AVG9\avgtray.exe (AVG Technologies CZ, s.r.o.)
O4 - HKLM..\Run: [DellSupportCenter] C:\Program Files\Dell Support Center\bin\sprtcmd.exe (SupportSoft, Inc.)
O4 - HKLM..\Run: [diagent] C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe (Creative Technology Ltd)
O4 - HKLM..\Run: [dscactivate] C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe ( )
O4 - HKLM..\Run: [DVDSentry] C:\WINDOWS\SYSTEM32\DSentry.exe (Dell - Advanced Desktop Engineering)
O4 - HKLM..\Run: [Hpppta] C:\Program Files\Hewlett-Packard\HP PrecisionScan\PrecisionScan\hpppta.exe (Hewlett-Packard Company)
O4 - HKLM..\Run: [Intuit SyncManager] C:\Program Files\Common Files\Intuit\Sync\IntuitSyncManager.exe (Intuit Inc. All rights reserved.)
O4 - HKLM..\Run: [KernelFaultCheck] File not found
O4 - HKLM..\Run: [MimBoot] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mimboot.exe (Musicmatch, Inc.)
O4 - HKLM..\Run: [nmapp] C:\Program Files\Pure Networks\Network Magic\nmapp.exe (Pure Networks, Inc.)
O4 - HKLM..\Run: [nmctxth] C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe (Pure Networks, Inc.)
O4 - HKLM..\Run: [NvCplDaemon] C:\WINDOWS\System32\NvCpl.DLL (NVIDIA Corporation)
O4 - HKLM..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\realsched.exe (RealNetworks, Inc.)
O4 - HKLM..\Run: [UpdateManager] C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe (Sonic Solutions)
O4 - HKLM..\Run: [UpdReg] C:\WINDOWS\Updreg.EXE (Creative Technology Ltd.)
O4 - HKU\.DEFAULT..\Run: [cdmgbubo] C:\Documents and Settings\NetworkService\Local Settings\Application Data\mkwdmvgox\mcbbkwjshdw.exe File not found
O4 - HKU\S-1-5-18..\Run: [cdmgbubo] C:\Documents and Settings\NetworkService\Local Settings\Application Data\mkwdmvgox\mcbbkwjshdw.exe File not found
O4 - HKU\S-1-5-21-2701667422-2317217861-436827395-1009..\Run: [DellSupport] C:\Program Files\DellSupport\DSAgnt.exe (Gteko Ltd.)
O4 - HKU\S-1-5-21-2701667422-2317217861-436827395-1009..\Run: [Mozilla Quick Launch] C:\Program Files\Netscape\Netscape\Netscp.exe (Mozilla, Netscape)
O4 - HKU\S-1-5-21-2701667422-2317217861-436827395-1009..\Run: [NCLaunch] C:\WINDOWS\NCLAUNCH.EXe (Northcode Inc.)
O4 - HKU\S-1-5-21-2701667422-2317217861-436827395-1009..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe File not found
O4 - HKU\S-1-5-21-2701667422-2317217861-436827395-1009..\Run: [Weather] C:\Program Files\AWS\WeatherBug\Weather.exe (AWS Convergence Technologies, Inc.)
O4 - HKU\S-1-5-21-2701667422-2317217861-436827395-1012..\Run: [DellSupport] C:\Program Files\Dell Support\DSAgnt.exe File not found
O4 - HKU\S-1-5-21-2701667422-2317217861-436827395-1012..\Run: [Sonic RecordNow!] File not found
O4 - HKLM..\RunOnceEx: [] File not found
O4 - Startup: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\APC UPS Status.lnk = C:\Program Files\APC\APC PowerChute Personal Edition\Display.exe (American Power Conversion Corporation)
O4 - Startup: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe (Intuit Inc.)
O4 - Startup: C:\Documents and Settings\Martha Aldridge\Start Menu\Programs\Startup\PowerReg Scheduler V3.exe (Leader Technologies)
O6 - HKLM\SOFTWARE\Micr

#4 mwa723

mwa723
  • Topic Starter

  • Members
  • 17 posts
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  •  
  • Location:North Carolina, USA
  • Local time:01:29 PM

Posted 22 August 2010 - 11:20 PM

Thank you for your reply, Elise, as I had almost given up hope. :-/

My name is Martha. I am still having the problems mentioned in my original post. My daily scan with AVG Anti-Virus is still coming up with the same results. I don't know if this is part of the original Security Suite problem, but I am having Google redirects and random pages opening with audio which are very difficult to kill. The only change I have made in my computer since my original post is that I downloaded the Firefox browser (with difficulty due to these problems) and have switched to using that, but I am having the Google redirects, etc., in Firefox as well.

I am copying the logs you requested below. I look forward to hearing back from you.

Here is the OTL log:

OTL logfile created on: 8/22/2010 1:47:38 PM - Run 1
OTL by OldTimer - Version 3.2.10.0 Folder = C:\Documents and Settings\Martha Aldridge\Desktop
Windows XP Professional Edition Service Pack 2 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

1,023.00 Mb Total Physical Memory | 512.00 Mb Available Physical Memory | 50.00% Memory free
2.00 Gb Paging File | 2.00 Gb Available in Paging File | 76.00% Paging File free
Paging file location(s): c:\pagefile.sys 1536 3072 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 74.46 Gb Total Space | 35.16 Gb Free Space | 47.22% Space Free | Partition Type: NTFS
Drive D: | 74.50 Gb Total Space | 36.40 Gb Free Space | 48.86% Space Free | Partition Type: NTFS
E: Drive not present or media not loaded
F: Drive not present or media not loaded
G: Drive not present or media not loaded
H: Drive not present or media not loaded
I: Drive not present or media not loaded

Computer Name: MARTHA-DELL
Current User Name: Martha Aldridge
Logged in as Administrator.

Current Boot Mode: Normal
Scan Mode: All users
Company Name Whitelist: Off
Skip Microsoft Files: Off
File Age = 30 Days
Output = Standard

========== Processes (SafeList) ==========

PRC - [2010/08/22 13:42:32 | 000,575,488 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Martha Aldridge\Desktop\OTL.exe
PRC - [2010/07/18 18:52:48 | 002,065,760 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG9\avgtray.exe
PRC - [2010/07/18 18:52:34 | 000,515,424 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG9\avgrsx.exe
PRC - [2010/07/18 18:52:33 | 000,620,896 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG9\avgnsx.exe
PRC - [2010/07/18 18:52:23 | 000,308,136 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG9\avgwdsvc.exe
PRC - [2010/07/18 18:51:28 | 000,723,296 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG9\avgcsrvx.exe
PRC - [2010/07/18 18:51:21 | 001,101,152 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG9\avgchsvx.exe
PRC - [2010/05/18 12:16:22 | 001,154,848 | ---- | M] (Intuit Inc.) -- C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
PRC - [2010/05/18 10:57:06 | 000,045,056 | ---- | M] (Intuit) -- C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
PRC - [2009/05/21 10:55:32 | 000,206,064 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files\Dell Support Center\bin\sprtcmd.exe
PRC - [2008/08/13 18:32:40 | 000,201,968 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files\Dell Support Center\bin\sprtsvc.exe
PRC - [2008/05/21 18:26:10 | 000,451,896 | ---- | M] (Pure Networks, Inc.) -- C:\Program Files\Pure Networks\Network Magic\nmapp.exe
PRC - [2008/05/16 07:11:44 | 000,648,504 | ---- | M] (Pure Networks, Inc.) -- C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
PRC - [2008/05/16 07:11:44 | 000,648,504 | ---- | M] (Pure Networks, Inc.) -- C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe
PRC - [2007/10/29 14:27:04 | 000,587,096 | ---- | M] (Lavasoft AB) -- C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
PRC - [2007/06/13 06:23:07 | 001,033,216 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\explorer.exe
PRC - [2007/03/15 11:09:36 | 000,460,784 | ---- | M] (Gteko Ltd.) -- C:\Program Files\DellSupport\DSAgnt.exe
PRC - [2007/01/04 17:38:18 | 000,112,336 | ---- | M] (Viewpoint Corporation) -- C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
PRC - [2007/01/04 17:38:08 | 000,024,652 | ---- | M] (Viewpoint Corporation) -- C:\Program Files\Viewpoint\Common\ViewpointService.exe
PRC - [2006/04/07 15:02:24 | 001,343,488 | ---- | M] (AWS Convergence Technologies, Inc.) -- C:\Program Files\AWS\WeatherBug\Weather.exe
PRC - [2006/01/19 12:06:18 | 000,102,400 | ---- | M] (Musicmatch, Inc.) -- C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\MMDiag.exe
PRC - [2006/01/19 12:06:16 | 000,416,768 | ---- | M] (Musicmatch, Inc.) -- C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mim.exe
PRC - [2005/10/20 10:54:16 | 000,126,976 | ---- | M] (Intuit, Inc.) -- C:\Program Files\Intuit\QuickBooks\QBDBMgrN.exe
PRC - [2004/02/02 13:19:58 | 000,040,960 | ---- | M] (Northcode Inc.) -- C:\WINDOWS\NCLAUNCH.EXe
PRC - [2004/01/21 10:45:48 | 000,413,816 | ---- | M] (American Power Conversion Corporation) -- C:\Program Files\APC\APC PowerChute Personal Edition\apcsystray.exe
PRC - [2003/08/13 12:27:40 | 000,028,672 | ---- | M] (Dell - Advanced Desktop Engineering) -- C:\WINDOWS\SYSTEM32\DSentry.exe
PRC - [2003/05/31 19:02:32 | 007,544,916 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Microsoft SQL Server\MSSQL$ACT7\Binn\sqlservr.exe
PRC - [2002/04/03 03:01:00 | 000,135,264 | ---- | M] (Creative Technology Ltd) -- C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe


========== Modules (SafeList) ==========

MOD - [2010/08/22 13:42:32 | 000,575,488 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Martha Aldridge\Desktop\OTL.exe
MOD - [2006/08/25 11:45:55 | 001,054,208 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2982_x-ww_ac3f9c03\comctl32.dll
MOD - [2006/02/28 08:00:00 | 000,102,400 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\SYSTEM32\msscript.ocx


========== Win32 Services (SafeList) ==========

SRV - File not found [Disabled | Stopped] -- C:\WINDOWS\System32\hidserv.dll -- (HidServ)
SRV - [2010/07/18 18:52:23 | 000,308,136 | ---- | M] (AVG Technologies CZ, s.r.o.) [Auto | Running] -- C:\Program Files\AVG\AVG9\avgwdsvc.exe -- (avg9wd)
SRV - [2010/05/18 10:57:06 | 000,045,056 | ---- | M] (Intuit) [Auto | Running] -- C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe -- (QBCFMonitorService)
SRV - [2009/08/18 02:25:12 | 000,678,912 | ---- | M] (Intuit, Inc.) [On_Demand | Stopped] -- C:\Program Files\Intuit\QuickBooks 2010\QBDBMgrN.exe -- (QuickBooksDB20)
SRV - [2009/07/23 21:10:38 | 000,061,440 | ---- | M] (Intuit Inc.) [On_Demand | Stopped] -- C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe -- (QBFCService)
SRV - [2009/03/30 22:13:44 | 000,250,616 | ---- | M] (WildTangent, Inc.) [On_Demand | Stopped] -- C:\Program Files\HP Games\HP Game Console\GameConsoleService.exe -- (GameConsoleService)
SRV - [2008/08/13 18:32:40 | 000,201,968 | ---- | M] (SupportSoft, Inc.) [Auto | Running] -- C:\Program Files\Dell Support Center\bin\sprtsvc.exe -- (sprtsvc_dellsupportcenter) SupportSoft Sprocket Service (dellsupportcenter)
SRV - [2008/07/09 23:46:28 | 000,131,072 | ---- | M] (Intuit, Inc.) [Auto | Stopped] -- C:\Program Files\Intuit\QuickBooks 2009\QBDBMgrN.exe -- (QuickBooksDB19)
SRV - [2008/05/21 18:25:30 | 000,012,800 | ---- | M] (Pure Networks, Inc.) [On_Demand | Stopped] -- C:\Program Files\Pure Networks\Network Magic\WebServer\bin\nmraapache.exe -- (nmraapache)
SRV - [2008/05/16 07:11:44 | 000,648,504 | ---- | M] (Pure Networks, Inc.) [Auto | Running] -- C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe -- (nmservice)
SRV - [2007/10/29 14:27:04 | 000,587,096 | ---- | M] (Lavasoft AB) [Auto | Running] -- C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe -- (aawservice)
SRV - [2007/03/07 15:47:46 | 000,076,848 | ---- | M] () [On_Demand | Stopped] -- C:\Program Files\DellSupport\brkrsvc.exe -- (DSBrokerService)
SRV - [2007/01/04 17:38:08 | 000,024,652 | ---- | M] (Viewpoint Corporation) [Auto | Running] -- C:\Program Files\Viewpoint\Common\ViewpointService.exe -- (Viewpoint Manager Service)
SRV - [2006/09/13 11:32:12 | 000,128,536 | ---- | M] (iAnywhere Solutions, Inc.) [Auto | Stopped] -- C:\Program Files\Intuit\QuickBooks 2008\QBDBMgrN.exe -- (QuickBooksDB18)
SRV - [2006/09/13 11:32:12 | 000,128,536 | ---- | M] (iAnywhere Solutions, Inc.) [Auto | Stopped] -- C:\Program Files\Intuit\QuickBooks 2007\QBDBMgrN.exe -- (QuickBooksDB17)
SRV - [2005/10/20 10:54:16 | 000,126,976 | ---- | M] (Intuit, Inc.) [Auto | Running] -- C:\Program Files\Intuit\QuickBooks\QBDBMgrN.exe -- (QuickBooksDB)
SRV - [2005/03/30 17:46:56 | 000,411,920 | ---- | M] (Eastman Kodak Company) [On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\KodakCCS.exe -- (KodakCCS)
SRV - [2004/01/21 10:44:28 | 000,155,770 | ---- | M] (American Power Conversion Corporation) [Auto | Stopped] -- C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe -- (APC UPS Service)
SRV - [2003/05/31 19:02:32 | 007,544,916 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files\Microsoft SQL Server\MSSQL$ACT7\Binn\sqlservr.exe -- (MSSQL$ACT7)
SRV - [2003/03/03 15:33:40 | 000,143,360 | ---- | M] (Intel® Corporation) [On_Demand | Stopped] -- C:\Program Files\Intel\NCS\Sync\NetSvc.exe -- (NetSvc)
SRV - [2002/12/17 21:23:30 | 000,311,872 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlagent.EXE -- (SQLAgent$MICROSOFTBCM)
SRV - [2002/12/17 19:23:30 | 000,311,872 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Microsoft SQL Server\MSSQL$ACT7\Binn\sqlagent.EXE -- (SQLAgent$ACT7)


========== Driver Services (SafeList) ==========

DRV - File not found [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\nbf.sys -- (Nbf)
DRV - File not found [Kernel | On_Demand | Stopped] -- C:\WINDOWS\System32\DRIVERS\wATV03nt.sys -- (iAimTV2)
DRV - [2010/07/18 18:52:41 | 000,243,024 | ---- | M] (AVG Technologies CZ, s.r.o.) [Kernel | System | Running] -- C:\WINDOWS\System32\Drivers\avgtdix.sys -- (AvgTdiX)
DRV - [2010/07/18 18:51:29 | 000,216,400 | ---- | M] (AVG Technologies CZ, s.r.o.) [Kernel | System | Running] -- C:\WINDOWS\System32\Drivers\avgldx86.sys -- (AvgLdx86)
DRV - [2010/06/02 09:23:59 | 000,029,584 | ---- | M] (AVG Technologies CZ, s.r.o.) [File_System | System | Running] -- C:\WINDOWS\System32\Drivers\avgmfx86.sys -- (AvgMfx86)
DRV - [2008/05/16 07:10:32 | 000,023,992 | ---- | M] (Pure Networks, Inc.) [Kernel | Auto | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\pnarp.sys -- (pnarp)
DRV - [2008/05/16 07:10:30 | 000,025,272 | ---- | M] (Pure Networks, Inc.) [Kernel | Auto | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\purendis.sys -- (purendis)
DRV - [2007/02/25 12:10:48 | 000,005,376 | --S- | M] (Gteko Ltd.) [Kernel | Auto | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\dsunidrv.sys -- (dsunidrv)
DRV - [2006/10/22 12:22:00 | 003,994,624 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\nv4_mini.sys -- (nv)
DRV - [2006/10/05 16:07:28 | 000,004,736 | ---- | M] (Gteko Ltd.) [Kernel | On_Demand | Running] -- C:\Program Files\DellSupport\GTAction\triggers\DSproct.sys -- (DSproct)
DRV - [2006/02/28 08:00:00 | 000,179,584 | ---- | M] (Mylex Corporation) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\dac2w2k.sys -- (dac2w2k)
DRV - [2006/02/28 08:00:00 | 000,052,736 | ---- | M] () [Kernel | System | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\i8042prt.sys -- (i8042prt)
DRV - [2006/02/28 08:00:00 | 000,049,024 | ---- | M] (QLogic Corporation) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\ql1280.sys -- (ql1280)
DRV - [2006/02/28 08:00:00 | 000,045,312 | ---- | M] (QLogic Corporation) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\ql12160.sys -- (ql12160)
DRV - [2006/02/28 08:00:00 | 000,040,320 | ---- | M] (QLogic Corporation) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\ql1080.sys -- (ql1080)
DRV - [2006/02/28 08:00:00 | 000,036,736 | ---- | M] (Promise Technology, Inc.) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\ultra.sys -- (ultra)
DRV - [2006/02/28 08:00:00 | 000,032,640 | ---- | M] (LSI Logic) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\symc8xx.sys -- (symc8xx)
DRV - [2006/02/28 08:00:00 | 000,030,688 | ---- | M] (LSI Logic) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\sym_u3.sys -- (sym_u3)
DRV - [2006/02/28 08:00:00 | 000,028,384 | ---- | M] (LSI Logic) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\sym_hi.sys -- (sym_hi)
DRV - [2006/02/28 08:00:00 | 000,026,496 | ---- | M] (Advanced System Products, Inc.) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\asc.sys -- (asc)
DRV - [2006/02/28 08:00:00 | 000,019,072 | ---- | M] (Adaptec, Inc.) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\sparrow.sys -- (Sparrow)
DRV - [2006/02/28 08:00:00 | 000,017,280 | ---- | M] (American Megatrends Inc.) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\mraid35x.sys -- (mraid35x)
DRV - [2006/02/28 08:00:00 | 000,016,256 | ---- | M] (Symbios Logic Inc.) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\symc810.sys -- (symc810)
DRV - [2006/02/28 08:00:00 | 000,014,848 | ---- | M] (Advanced System Products, Inc.) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\asc3550.sys -- (asc3550)
DRV - [2006/02/28 08:00:00 | 000,010,624 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\gameenum.sys -- (gameenum)
DRV - [2006/02/28 08:00:00 | 000,006,656 | ---- | M] (CMD Technology, Inc.) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\cmdide.sys -- (CmdIde)
DRV - [2006/02/28 08:00:00 | 000,005,248 | ---- | M] (Acer Laboratories Inc.) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\aliide.sys -- (AliIde)
DRV - [2005/06/16 15:41:02 | 000,037,150 | ---- | M] (Eastman Kodak Company) [Kernel | System | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\DcCam.sys -- (DcCam)
DRV - [2005/03/31 09:00:08 | 000,152,081 | ---- | M] (Eastman Kodak Company) [Kernel | System | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\ExportIt.sys -- (Exportit)
DRV - [2005/03/31 08:47:56 | 000,070,262 | ---- | M] (Eastman Kodak Company) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\DcPtp.sys -- (DcPTP)
DRV - [2005/03/31 08:47:50 | 000,008,022 | ---- | M] (Eastman Kodak Company) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\DcLps.sys -- (DcLps)
DRV - [2005/03/31 08:47:48 | 000,038,673 | ---- | M] (Eastman Kodak Company) [Kernel | Auto | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\DCFS2k.sys -- (DCFS2K)
DRV - [2005/03/31 08:47:42 | 000,061,564 | ---- | M] (Eastman Kodak Company) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\DcFpoint.sys -- (DcFpoint)
DRV - [2004/08/04 02:07:42 | 000,043,008 | ---- | M] (Advanced Micro Devices, Inc.) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\amdagp.sys -- (amdagp)
DRV - [2004/08/04 02:07:42 | 000,041,088 | ---- | M] (Silicon Integrated Systems Corporation) [Kernel | Disabled | Stopped] -- C:\WINDOWS\System32\DRIVERS\sisagp.sys -- (sisagp)
DRV - [2004/08/04 01:29:49 | 000,019,455 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\wvchntxx.sys -- (iAimFP4)
DRV - [2004/08/04 01:29:47 | 000,012,063 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\wsiintxx.sys -- (iAimFP3)
DRV - [2004/08/04 01:29:45 | 000,023,615 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\wch7xxnt.sys -- (iAimTV4)
DRV - [2004/08/04 01:29:43 | 000,033,599 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\watv04nt.sys -- (iAimTV3)
DRV - [2004/08/04 01:29:42 | 000,019,551 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\watv02nt.sys -- (iAimTV1)
DRV - [2004/08/04 01:29:41 | 000,029,311 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\watv01nt.sys -- (iAimTV0)
DRV - [2004/08/04 01:29:37 | 000,012,415 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\wadv01nt.sys -- (iAimFP0)
DRV - [2004/08/04 01:29:37 | 000,012,127 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\wadv02nt.sys -- (iAimFP1)
DRV - [2004/08/04 01:29:37 | 000,011,775 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\wadv05nt.sys -- (iAimFP2)
DRV - [2004/08/04 01:29:36 | 000,161,020 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\i81xnt5.sys -- (i81x)
DRV - [2003/09/22 12:43:06 | 001,330,048 | ---- | M] (Creative Technology Ltd.) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\P16X.sys -- (P16X) Creative SB Live! Series (WDM)
DRV - [2003/09/22 08:48:06 | 000,130,192 | ---- | M] (Creative Technology Ltd) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\ctsfm2k.sys -- (ctsfm2k)
DRV - [2003/09/22 08:47:38 | 000,178,672 | ---- | M] (Creative Technology Ltd.) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\ctoss2k.sys -- (ossrv)
DRV - [2003/08/06 03:04:00 | 000,100,373 | ---- | M] (Sonic Solutions) [File_System | Auto | Running] -- C:\WINDOWS\SYSTEM32\dla\tfsnudfa.sys -- (tfsnudfa)
DRV - [2003/08/06 03:04:00 | 000,098,068 | ---- | M] (Sonic Solutions) [File_System | Auto | Running] -- C:\WINDOWS\SYSTEM32\dla\tfsnudf.sys -- (tfsnudf)
DRV - [2003/08/06 03:04:00 | 000,083,284 | ---- | M] (Sonic Solutions) [File_System | Auto | Running] -- C:\WINDOWS\SYSTEM32\dla\tfsnifs.sys -- (tfsnifs)
DRV - [2003/08/06 03:04:00 | 000,034,837 | ---- | M] (Sonic Solutions) [File_System | Auto | Running] -- C:\WINDOWS\SYSTEM32\dla\tfsncofs.sys -- (tfsncofs)
DRV - [2003/08/06 03:04:00 | 000,025,685 | ---- | M] (Sonic Solutions) [File_System | Auto | Running] -- C:\WINDOWS\SYSTEM32\dla\tfsnboio.sys -- (tfsnboio)
DRV - [2003/08/06 03:04:00 | 000,014,229 | ---- | M] (Sonic Solutions) [File_System | Auto | Running] -- C:\WINDOWS\SYSTEM32\dla\tfsnopio.sys -- (tfsnopio)
DRV - [2003/08/06 03:04:00 | 000,006,357 | ---- | M] (Sonic Solutions) [File_System | Auto | Running] -- C:\WINDOWS\SYSTEM32\dla\tfsnpool.sys -- (tfsnpool)
DRV - [2003/08/06 03:04:00 | 000,004,117 | ---- | M] (Sonic Solutions) [File_System | Auto | Running] -- C:\WINDOWS\SYSTEM32\dla\tfsndrct.sys -- (tfsndrct)
DRV - [2003/08/06 03:04:00 | 000,002,233 | ---- | M] (Sonic Solutions) [File_System | Auto | Running] -- C:\WINDOWS\SYSTEM32\dla\tfsndres.sys -- (tfsndres)
DRV - [2003/07/31 05:21:00 | 000,084,576 | ---- | M] (Sonic Solutions) [Kernel | Boot | Running] -- C:\WINDOWS\system32\drivers\drvmcdb.sys -- (drvmcdb)
DRV - [2003/07/14 13:28:40 | 000,005,621 | ---- | M] (Sonic Solutions) [File_System | System | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\sscdbhk5.sys -- (sscdbhk5)
DRV - [2003/07/14 13:28:22 | 000,023,219 | ---- | M] (Sonic Solutions) [File_System | System | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\ssrtln.sys -- (ssrtln)
DRV - [2003/06/20 04:56:00 | 000,040,448 | ---- | M] (Sonic Solutions) [File_System | Auto | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\drvnddm.sys -- (drvnddm)
DRV - [2003/01/07 19:41:12 | 000,166,016 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\b57xp32.sys -- (b57w2k)
DRV - [2002/11/08 15:45:06 | 000,017,217 | ---- | M] (Dell Computer Corporation) [Kernel | System | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\omci.sys -- (omci)
DRV - [2001/08/17 15:46:40 | 000,006,400 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\enum1394.sys -- (ENUM1394)
DRV - [2001/08/17 14:58:00 | 000,019,200 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\hidbatt.sys -- (HidBatt)
DRV - [2001/08/17 14:11:06 | 000,066,591 | ---- | M] (3Com Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\EL90XBC5.SYS -- (EL90XBC)
DRV - [1999/12/17 03:00:00 | 000,006,752 | ---- | M] (Creative Technology Ltd.) [Kernel | Auto | Running] -- C:\WINDOWS\SYSTEM32\PFMODNT.SYS -- (PfModNT)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========



IE - HKU\.DEFAULT\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
IE - HKU\.DEFAULT\SOFTWARE\Microsoft\Internet Explorer\Main,First Home Page = http://www.dell.com
IE - HKU\.DEFAULT\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 1
IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = <local>
IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyServer" = http=127.0.0.1:6522

IE - HKU\S-1-5-18\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
IE - HKU\S-1-5-18\SOFTWARE\Microsoft\Internet Explorer\Main,First Home Page = http://www.dell.com
IE - HKU\S-1-5-18\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 1
IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = <local>
IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyServer" = http=127.0.0.1:6522

IE - HKU\S-1-5-19\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-20\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-21-2701667422-2317217861-436827395-1009\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
IE - HKU\S-1-5-21-2701667422-2317217861-436827395-1009\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.com/
IE - HKU\S-1-5-21-2701667422-2317217861-436827395-1009\..\URLSearchHook: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - Reg Error: Key error. File not found
IE - HKU\S-1-5-21-2701667422-2317217861-436827395-1009\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKU\S-1-5-21-2701667422-2317217861-436827395-1009\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyServer" = http=127.0.0.1:6522

IE - HKU\S-1-5-21-2701667422-2317217861-436827395-1012\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
IE - HKU\S-1-5-21-2701667422-2317217861-436827395-1012\SOFTWARE\Microsoft\Internet Explorer\Main,First Home Page = http://www.dell.com
IE - HKU\S-1-5-21-2701667422-2317217861-436827395-1012\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
IE - HKU\S-1-5-21-2701667422-2317217861-436827395-1012\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

========== FireFox ==========

FF - prefs.js..browser.startup.homepage: "http://www.msn.com/"
FF - prefs.js..extensions.enabledItems: jqs@sun.com:1.0
FF - prefs.js..network.proxy.http: "127.0.0.1"
FF - prefs.js..network.proxy.http_port: 6522
FF - prefs.js..network.proxy.type: 0

FF - HKLM\software\mozilla\Mozilla Firefox 3.6.8\extensions\\Components: C:\Program Files\Mozilla Firefox\components [2010/08/19 22:37:26 | 000,000,000 | ---D | M]
FF - HKLM\software\mozilla\Mozilla Firefox 3.6.8\extensions\\Plugins: C:\Program Files\Mozilla Firefox\plugins [2010/08/20 07:36:57 | 000,000,000 | ---D | M]
FF - HKLM\software\mozilla\Netscape 7.1\Extensions\\Components: C:\Program Files\Netscape\Netscape\Components [2010/08/20 07:38:20 | 000,000,000 | ---D | M]
FF - HKLM\software\mozilla\Netscape 7.1\Extensions\\Plugins: C:\Program Files\Netscape\Netscape\Plugins [2010/08/20 07:36:58 | 000,000,000 | ---D | M]

[2010/08/19 22:38:08 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Martha Aldridge\Application Data\Mozilla\Extensions
[2010/08/22 13:23:33 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Martha Aldridge\Application Data\Mozilla\Firefox\Profiles\cavsfq2n.default\extensions
[2010/08/21 12:24:09 | 000,000,000 | ---D | M] (Microsoft .NET Framework Assistant) -- C:\Documents and Settings\Martha Aldridge\Application Data\Mozilla\Firefox\Profiles\cavsfq2n.default\extensions\{20a82645-c095-46ed-80e3-08825760534b}
[2010/08/19 22:37:02 | 000,000,000 | ---D | M] -- C:\Program Files\Mozilla Firefox\extensions

O1 HOSTS File: ([2002/08/29 07:00:00 | 000,000,734 | ---- | M]) - C:\WINDOWS\SYSTEM32\DRIVERS\ETC\HOSTS
O1 - Hosts: 127.0.0.1 localhost
O2 - BHO: (Adobe PDF Reader Link Helper) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll (Adobe Systems Incorporated)
O2 - BHO: (AVG Safe Search) - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll (AVG Technologies CZ, s.r.o.)
O2 - BHO: (DriveLetterAccess) - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\SYSTEM32\dla\tfswshx.dll (Sonic Solutions)
O2 - BHO: (WsftpBrowserHelper Class) - {601ED020-FB6C-11D3-87D8-0050DA59922B} - C:\Program Files\Ipswitch\WS_FTP Home\wsbho2k0.dll (Ipswitch, Inc. 10 Maguire Road - Suite 220 Lexington, MA 02421)
O3 - HKLM\..\Toolbar: (Easy-WebPrint) - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll ()
O3 - HKU\S-1-5-21-2701667422-2317217861-436827395-1009\..\Toolbar\WebBrowser: (AIM Search) - {40D41A8B-D79B-43D7-99A7-9EE0F344C385} - C:\Program Files\AIM Toolbar\AIMBar.dll (America Online, Inc)
O4 - HKLM..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program Files\Google\Gmail Notifier\gnotify.exe (Google Inc.)
O4 - HKLM..\Run: [Act! Preloader] C:\Program Files\ACT\ACT for Windows\Act8.exe (Sage Software SB, Inc)
O4 - HKLM..\Run: [AVG9_TRAY] C:\Program Files\AVG\AVG9\avgtray.exe (AVG Technologies CZ, s.r.o.)
O4 - HKLM..\Run: [DellSupportCenter] C:\Program Files\Dell Support Center\bin\sprtcmd.exe (SupportSoft, Inc.)
O4 - HKLM..\Run: [diagent] C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe (Creative Technology Ltd)
O4 - HKLM..\Run: [dscactivate] C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe ( )
O4 - HKLM..\Run: [DVDSentry] C:\WINDOWS\SYSTEM32\DSentry.exe (Dell - Advanced Desktop Engineering)
O4 - HKLM..\Run: [Hpppta] C:\Program Files\Hewlett-Packard\HP PrecisionScan\PrecisionScan\hpppta.exe (Hewlett-Packard Company)
O4 - HKLM..\Run: [Intuit SyncManager] C:\Program Files\Common Files\Intuit\Sync\IntuitSyncManager.exe (Intuit Inc. All rights reserved.)
O4 - HKLM..\Run: [KernelFaultCheck] File not found
O4 - HKLM..\Run: [MimBoot] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mimboot.exe (Musicmatch, Inc.)
O4 - HKLM..\Run: [nmapp] C:\Program Files\Pure Networks\Network Magic\nmapp.exe (Pure Networks, Inc.)
O4 - HKLM..\Run: [nmctxth] C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe (Pure Networks, Inc.)
O4 - HKLM..\Run: [NvCplDaemon] C:\WINDOWS\System32\NvCpl.DLL (NVIDIA Corporation)
O4 - HKLM..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\realsched.exe (RealNetworks, Inc.)
O4 - HKLM..\Run: [UpdateManager] C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe (Sonic Solutions)
O4 - HKLM..\Run: [UpdReg] C:\WINDOWS\Updreg.EXE (Creative Technology Ltd.)
O4 - HKU\.DEFAULT..\Run: [cdmgbubo] C:\Documents and Settings\NetworkService\Local Settings\Application Data\mkwdmvgox\mcbbkwjshdw.exe File not found
O4 - HKU\S-1-5-18..\Run: [cdmgbubo] C:\Documents and Settings\NetworkService\Local Settings\Application Data\mkwdmvgox\mcbbkwjshdw.exe File not found
O4 - HKU\S-1-5-21-2701667422-2317217861-436827395-1009..\Run: [DellSupport] C:\Program Files\DellSupport\DSAgnt.exe (Gteko Ltd.)
O4 - HKU\S-1-5-21-2701667422-2317217861-436827395-1009..\Run: [Mozilla Quick Launch] C:\Program Files\Netscape\Netscape\Netscp.exe (Mozilla, Netscape)
O4 - HKU\S-1-5-21-2701667422-2317217861-436827395-1009..\Run: [NCLaunch] C:\WINDOWS\NCLAUNCH.EXe (Northcode Inc.)
O4 - HKU\S-1-5-21-2701667422-2317217861-436827395-1009..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe File not found
O4 - HKU\S-1-5-21-2701667422-2317217861-436827395-1009..\Run: [Weather] C:\Program Files\AWS\WeatherBug\Weather.exe (AWS Convergence Technologies, Inc.)
O4 - HKU\S-1-5-21-2701667422-2317217861-436827395-1012..\Run: [DellSupport] C:\Program Files\Dell Support\DSAgnt.exe File not found
O4 - HKU\S-1-5-21-2701667422-2317217861-436827395-1012..\Run: [Sonic RecordNow!] File not found
O4 - HKLM..\RunOnceEx: [] File not found
O4 - Startup: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\APC UPS Status.lnk = C:\Program Files\APC\APC PowerChute Personal Edition\Display.exe (American Power Conversion Corporation)
O4 - Startup: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe (Intuit Inc.)
O4 - Startup: C:\Documents and Settings\Martha Aldridge\Start Menu\Programs\Startup\PowerReg Sch

#5 mwa723

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Posted 22 August 2010 - 11:25 PM

Thank you for your reply, Elise, as I had almost given up hope. :-/

My name is Martha. I am still having the problems mentioned in my original post. My daily scan with AVG Anti-Virus is still coming up with the same results. I don't know if this is part of the original Security Suite problem, but I am having Google redirects and random pages opening with audio which are very difficult to kill. The only change I have made in my computer since my original post is that I downloaded the Firefox browser a couple of days ago (with difficulty due to these problems) and have switched to using that, but I am having the Google redirects, etc., in Firefox as well.

I attempted to copy the logs you requested below. However, I am unable to post my reply with the logs inserted, so instead, I have attached the files to my reply. Please let me know if there is some other way I should get these logs to you.

I look forward to hearing back from you.

Attached Files



#6 Elise

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Posted 23 August 2010 - 05:05 AM

Hi Martha, you have a nasty rootkit on board. Before starting to clean it, please read the following information.

BACKDOOR WARNING
------------------------------
One or more of the identified infections is known to use a backdoor.

This allows hackers to remotely control your computer, steal critical system information and download and execute files.

I would advice you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the infection has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?
When Should I Format, How Should I Reinstall

We can still clean this machine but I can't guarantee that it will be 100% secure afterwards. Let me know what you decide to do. If you decide to go through with the cleanup, please proceed with the following steps.


COMBOFIX
---------------
Please download ComboFix from one of these locations:
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. (Click on this link to see a list of programs that should be disabled. The list is not all inclusive.)
  • Double click on Combofix.exe and follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, or if you are running Vista, ComboFix will continue it's malware removal procedures.



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:



Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#7 mwa723

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Posted 23 August 2010 - 07:30 AM

Thanks, Elise, for your quick reply. I will run ComboFix this evening and post a log then. In the meantime, I have another question. The infected computer has a 2nd hard drive (D:) which contains most of the data for my home-based business. Is that data likely to be compromised? If I backup my data to a removable hard drive and then restore the data to another computer, will I be passing along these problems to the other computer? What if I remove the D: drive completely and install it into another computer? Would that compromise whatever computer it is installed in?

I appreciate any advice you can give me.

Martha


#8 Elise

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Posted 23 August 2010 - 08:14 AM

Hi, this infection does not actually infect your D drive, however if it contained sensitive data, this might be compromised.

I recommend in this case, to clean this computer with the D drive connected, to make sure all data including the D drive is clean, after which you can opt to connect it to a safe computer or do a reinstall.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#9 mwa723

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Posted 23 August 2010 - 09:20 PM

OK, Elise, I just finished running ComboFix, and I am attaching the log file. Two things that I noticed -- One, in my brief look at the log, it looks like ComboFix removed the ACT 2006 program from my start menu. I actually use that program almost daily. Did ComboFix actually remove the program? And two, when I opened up the Firefox browser to post this reply, I got another of those random pages with audio popping up in another tab. That doesn't seem good. :-\

Anyway, I am attaching the log file, and I look forward to hearing back from you. Thanks for your help!

Martha

Attached Files



#10 Elise

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Posted 24 August 2010 - 03:49 AM

Hello, those ACT! files can easily be copied back from quarantine:
Navigate to c:\qoobox\quarantine\c\documents and settings\All Users\Start Menu\Programs\ACT! 2006

Copy that folder back to the original location (c:\documents and settings\All Users\Start Menu\Programs). Make sure you then open the folder and rename the existing files back (right click on the file, select rename and remove the .vir extension).
To show the file extension, in the folder, click Tools > Folder options, on the second tab scroll down to "hide extensions for known file types", uncheck that and click apply/OK


Please download Rootkit Unhooker and save it to your Desktop
  • Double-click on RKUnhookerLE to run it
  • Click the Report tab, then click Scan
  • Check Drivers, Stealth, and uncheck the rest
  • Click OK
  • Wait until it's finished and then go to File > Save Report
  • Save the report to your Desktop
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#11 mwa723

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Posted 24 August 2010 - 07:27 AM

OK, Elise, I ran RKUnhookerLE. Just FYI, when I opened up Firefox to come post this reply, I got that annoying extra tab popping up with audio, and this time I couldn't kill it until I disconnected my ethernet cable so the tab couldn't refresh any more. This is really annoying, in part because I thought Firefox was supposed to be more secure and that's why I installed it in the first place. Anyway, here is the report from RKUnhookerLE, and thank you for your help:


RkU Version: 3.8.388.590, Type LE (SR2)
==============================================
OS Name: Windows XP
Version 5.1.2600 (Service Pack 2)
Number of processors #2
==============================================
>Drivers
==============================================
0xBF012000 C:\WINDOWS\System32\nv4_disp.dll 4530176 bytes (NVIDIA Corporation, NVIDIA Compatible Windows 2000 Display driver, Version 93.71 )
0xF6113000 C:\WINDOWS\system32\DRIVERS\nv4_mini.sys 3997696 bytes (NVIDIA Corporation, NVIDIA Compatible Windows 2000 Miniport Driver, Version 93.71 )
0x804D7000 C:\WINDOWS\system32\ntoskrnl.exe 2252800 bytes (Microsoft Corporation, NT Kernel & System)
0x804D7000 PnpManager 2252800 bytes
0x804D7000 RAW 2252800 bytes
0x804D7000 WMIxWDM 2252800 bytes
0xBF800000 Win32k 1851392 bytes
0xBF800000 C:\WINDOWS\System32\win32k.sys 1851392 bytes (Microsoft Corporation, Multi-User Win32 Driver)
0xF5F97000 C:\WINDOWS\system32\drivers\P16X.sys 1331200 bytes (Creative Technology Ltd., WDM Audio Miniport)
0xF74F9000 Ntfs.sys 577536 bytes (Microsoft Corporation, NT File System Driver)
0xF2A45000 C:\WINDOWS\System32\DRIVERS\mrxsmb.sys 454656 bytes (Microsoft Corporation, Windows NT SMB Minirdr)
0xF5E1A000 C:\WINDOWS\System32\DRIVERS\update.sys 364544 bytes (Microsoft Corporation, Update Driver)
0xF0A48000 C:\WINDOWS\System32\DRIVERS\tcpip.sys 360448 bytes (Microsoft Corporation, TCP/IP Protocol Driver)
0xB8B5E000 C:\WINDOWS\System32\DRIVERS\srv.sys 356352 bytes (Microsoft Corporation, Server driver)
0xBFFA0000 C:\WINDOWS\System32\ATMFD.DLL 286720 bytes (Adobe Systems Incorporated, Windows NT OpenType/Type 1 Font Driver)
0xB757B000 C:\WINDOWS\System32\Drivers\HTTP.sys 266240 bytes (Microsoft Corporation, HTTP Protocol Stack)
0xF09E6000 C:\WINDOWS\System32\Drivers\avgtdix.sys 237568 bytes (AVG Technologies CZ, s.r.o., AVG Network connection watcher)
0xEC0D0000 C:\WINDOWS\System32\Drivers\avgldx86.sys 212992 bytes (AVG Technologies CZ, s.r.o., AVG AVI Loader Driver)
0xF5E73000 C:\WINDOWS\System32\DRIVERS\rdpdr.sys 200704 bytes (Microsoft Corporation, Microsoft RDP Device redirector)
0xF7652000 ACPI.sys 188416 bytes (Microsoft Corporation, ACPI Driver for NT)
0xF74CC000 NDIS.sys 184320 bytes (Microsoft Corporation, NDIS 5.1 wrapper driver)
0xF5F24000 C:\WINDOWS\System32\DRIVERS\ctoss2k.sys 180224 bytes (Creative Technology Ltd., Creative OS Services Driver (WDM))
0xB8C55000 C:\WINDOWS\System32\DRIVERS\mrxdav.sys 180224 bytes (Microsoft Corporation, Windows NT WebDav Minirdr)
0xB5529000 C:\WINDOWS\system32\drivers\kmixer.sys 176128 bytes (Microsoft Corporation, Kernel Mode Audio Mixer)
0xF2E0C000 C:\WINDOWS\System32\DRIVERS\rdbss.sys 176128 bytes (Microsoft Corporation, Redirected Drive Buffering SubSystem Driver)
0xEFED1000 C:\WINDOWS\System32\DRIVERS\netbt.sys 163840 bytes (Microsoft Corporation, MBT Transport driver)
0xF75FC000 dmio.sys 155648 bytes (Microsoft Corp., Veritas Software, NT Disk Manager I/O Driver)
0xF0AD3000 C:\WINDOWS\system32\DRIVERS\EXPORTIT.SYS 155648 bytes (Eastman Kodak Company, Kodak DC File System driver)
0xF5EE0000 C:\WINDOWS\System32\DRIVERS\e100b325.sys 147456 bytes (Intel Corporation, Intel® PRO/100 Adapter NDIS 5.1 driver)
0xF5F50000 C:\WINDOWS\system32\drivers\portcls.sys 147456 bytes (Microsoft Corporation, Port Class (Class Driver for Port/Miniport Devices))
0xF5F74000 C:\WINDOWS\system32\drivers\ks.sys 143360 bytes (Microsoft Corporation, Kernel CSA Library)
0xF60DC000 C:\WINDOWS\system32\DRIVERS\USBPORT.SYS 143360 bytes (Microsoft Corporation, USB 1.1 & 2.0 Port Driver)
0xF019D000 C:\WINDOWS\System32\drivers\afd.sys 139264 bytes (Microsoft Corporation, Ancillary Function Driver for WinSock)
0xF08D5000 C:\WINDOWS\system32\DRIVERS\ipnat.sys 135168 bytes (Microsoft Corporation, IP Network Address Translator)
0x806FD000 ACPI_HAL 134400 bytes
0x806FD000 C:\WINDOWS\system32\hal.dll 134400 bytes (Microsoft Corporation, Hardware Abstraction Layer DLL)
0xF5F04000 C:\WINDOWS\System32\DRIVERS\ctsfm2k.sys 131072 bytes (Creative Technology Ltd, SoundFont® Manager (WDM))
0xF75C4000 fltmgr.sys 131072 bytes (Microsoft Corporation, Microsoft Filesystem Filter Manager)
0xF7622000 ftdisk.sys 126976 bytes (Microsoft Corporation, FT Disk Driver)
0xF74B1000 Mup.sys 110592 bytes (Microsoft Corporation, Multiple UNC Provider driver)
0xB9571000 C:\WINDOWS\system32\dla\tfsnudfa.sys 102400 bytes (Sonic Solutions, Drive Letter Access Component)
0xF75E4000 atapi.sys 98304 bytes (Microsoft Corporation, IDE/ATAPI Port Driver)
0xEC0B8000 C:\WINDOWS\System32\Drivers\dump_atapi.sys 98304 bytes
0xB958A000 C:\WINDOWS\system32\dla\tfsnudf.sys 98304 bytes (Sonic Solutions, Drive Letter Access Component)
0xF7586000 KSecDD.sys 94208 bytes (Microsoft Corporation, Kernel Security Support Provider Interface)
0xF5EB5000 C:\WINDOWS\System32\DRIVERS\ndiswan.sys 94208 bytes (Microsoft Corporation, MS PPP Framing Driver (Strong Encryption))
0xF759D000 drvmcdb.sys 86016 bytes (Sonic Solutions, Device Driver)
0xB95A2000 C:\WINDOWS\system32\dla\tfsnifs.sys 86016 bytes (Sonic Solutions, Drive Letter Access Component)
0xB83C9000 C:\WINDOWS\system32\drivers\wdmaud.sys 86016 bytes (Microsoft Corporation, MMSYSTEM Wave/Midi API mapper)
0xF5ECC000 C:\WINDOWS\System32\DRIVERS\parport.sys 81920 bytes (Microsoft Corporation, Parallel Port Driver)
0xF60FF000 C:\WINDOWS\system32\DRIVERS\VIDEOPRT.SYS 81920 bytes (Microsoft Corporation, Video Port Driver)
0xF0AA0000 C:\WINDOWS\System32\DRIVERS\ipsec.sys 77824 bytes (Microsoft Corporation, IPSec Driver)
0xBF000000 C:\WINDOWS\System32\drivers\dxg.sys 73728 bytes (Microsoft Corporation, DirectX Graphics Driver)
0xF75B2000 sr.sys 73728 bytes (Microsoft Corporation, System Restore Filesystem Filter Driver)
0xF7641000 pci.sys 69632 bytes (Microsoft Corporation, NT Plug and Play PCI Enumerator)
0xF5EA4000 C:\WINDOWS\System32\DRIVERS\psched.sys 69632 bytes (Microsoft Corporation, MS QoS Packet Scheduler)
0xF27ED000 C:\WINDOWS\System32\Drivers\Cdfs.SYS 65536 bytes (Microsoft Corporation, CD-ROM File System Driver)
0xF7751000 C:\WINDOWS\System32\DRIVERS\nic1394.sys 65536 bytes (Microsoft Corporation, IEEE1394 Ndis Miniport and Call Manager)
0xF77F1000 C:\WINDOWS\system32\DRIVERS\serial.sys 65536 bytes (Microsoft Corporation, Serial Device Driver)
0xF4143000 C:\WINDOWS\System32\DRIVERS\arp1394.sys 61440 bytes (Microsoft Corporation, IP/1394 Arp Client)
0xF77C1000 C:\WINDOWS\system32\drivers\drmk.sys 61440 bytes (Microsoft Corporation, Microsoft Kernel DRM Descrambler Filter)
0xF76B1000 ohci1394.sys 61440 bytes (Microsoft Corporation, 1394 OpenHCI Port Driver)
0xF7821000 C:\WINDOWS\System32\DRIVERS\redbook.sys 61440 bytes (Microsoft Corporation, Redbook Audio Filter Driver)
0xB8526000 C:\WINDOWS\system32\drivers\sysaudio.sys 61440 bytes (Microsoft Corporation, System Audio WDM Filter)
0xF7901000 C:\WINDOWS\system32\DRIVERS\usbhub.sys 61440 bytes (Microsoft Corporation, Default Hub Driver for USB)
0xF76C1000 C:\WINDOWS\system32\DRIVERS\1394BUS.SYS 53248 bytes (Microsoft Corporation, 1394 Bus Device Driver)
0xF7811000 C:\WINDOWS\System32\DRIVERS\cdrom.sys 53248 bytes (Microsoft Corporation, SCSI CD-ROM Driver)
0xF7701000 C:\WINDOWS\System32\DRIVERS\CLASSPNP.SYS 53248 bytes (Microsoft Corporation, SCSI Class System Dll)
0xF77E1000 C:\WINDOWS\System32\DRIVERS\i8042prt.sys 53248 bytes
0xF7831000 C:\WINDOWS\System32\DRIVERS\rasl2tp.sys 53248 bytes (Microsoft Corporation, RAS L2TP mini-port/call-manager driver)
0xF76E1000 VolSnap.sys 53248 bytes (Microsoft Corporation, Volume Shadow Copy Driver)
0xF7851000 C:\WINDOWS\System32\DRIVERS\raspptp.sys 49152 bytes (Microsoft Corporation, Peer-to-Peer Tunneling Protocol)
0xF7731000 agp440.sys 45056 bytes (Microsoft Corporation, 440 NT AGP Filter)
0xF7801000 C:\WINDOWS\System32\DRIVERS\imapi.sys 45056 bytes (Microsoft Corporation, IMAPI Kernel Driver)
0xF76D1000 MountMgr.sys 45056 bytes (Microsoft Corporation, Mount Manager)
0xF7841000 C:\WINDOWS\System32\DRIVERS\raspppoe.sys 45056 bytes (Microsoft Corporation, RAS PPPoE mini-port/call-manager driver)
0xF7721000 sbp2port.sys 45056 bytes (Microsoft Corporation, SBP-2 Protocol Driver)
0xF49E3000 C:\WINDOWS\system32\DRIVERS\DcCam.sys 40960 bytes (Eastman Kodak Company, Kodak Digital Camera Driver)
0xF35D9000 C:\WINDOWS\system32\drivers\dcfs2k.sys 40960 bytes (Eastman Kodak Company, Kodak DC File System Driver (NT))
0xF35C9000 C:\WINDOWS\system32\drivers\drvnddm.sys 40960 bytes (Sonic Solutions, Device Driver Manager)
0xF6DE6000 C:\WINDOWS\System32\Drivers\NDProxy.SYS 40960 bytes (Microsoft Corporation, NDIS Proxy)
0xF7881000 C:\WINDOWS\System32\DRIVERS\termdd.sys 40960 bytes (Microsoft Corporation, Terminal Server Driver)
0xF76F1000 disk.sys 36864 bytes (Microsoft Corporation, PnP Disk Driver)
0xF064A000 C:\WINDOWS\System32\Drivers\Fips.SYS 36864 bytes (Microsoft Corporation, FIPS Crypto Driver)
0xF4153000 C:\WINDOWS\system32\DRIVERS\HIDCLASS.SYS 36864 bytes (Microsoft Corporation, Hid Class Library)
0xF77B1000 C:\WINDOWS\System32\DRIVERS\intelppm.sys 36864 bytes (Microsoft Corporation, Processor Device Driver)
0xF76A1000 isapnp.sys 36864 bytes (Microsoft Corporation, PNP ISA Bus Driver)
0xF7871000 C:\WINDOWS\System32\DRIVERS\msgpc.sys 36864 bytes (Microsoft Corporation, MS General Packet Classifier)
0xEEC8C000 C:\WINDOWS\System32\DRIVERS\netbios.sys 36864 bytes (Microsoft Corporation, NetBIOS interface driver)
0xB8213000 C:\WINDOWS\System32\Drivers\Normandy.SYS 36864 bytes (RKU Driver)
0xF7711000 PxHelp20.sys 36864 bytes (Sonic Solutions, Px Engine Device Driver for Windows 2000/XP)
0xF4A03000 C:\WINDOWS\system32\dla\tfsncofs.sys 36864 bytes (Sonic Solutions, Drive Letter Access Component)
0xF4173000 C:\WINDOWS\System32\DRIVERS\wanarp.sys 36864 bytes (Microsoft Corporation, MS Remote Access and Routing ARP Driver)
0xF79B9000 C:\WINDOWS\System32\Drivers\Npfs.SYS 32768 bytes (Microsoft Corporation, NPFS Driver)
0xF7A11000 C:\WINDOWS\system32\DRIVERS\fdc.sys 28672 bytes (Microsoft Corporation, Floppy Disk Controller Driver)
0xF7999000 C:\WINDOWS\system32\DRIVERS\HIDPARSE.SYS 28672 bytes (Microsoft Corporation, Hid Parsing Library)
0xF7921000 C:\WINDOWS\system32\DRIVERS\PCIIDEX.SYS 28672 bytes (Microsoft Corporation, PCI IDE Bus Driver Extension)
0xF79A9000 C:\WINDOWS\system32\dla\tfsnboio.sys 28672 bytes (Sonic Solutions, Drive Letter Access Component)
0xF7A09000 C:\WINDOWS\system32\DRIVERS\usbehci.sys 28672 bytes (Microsoft Corporation, EHCI eUSB Miniport Driver)
0xF7991000 C:\WINDOWS\System32\DRIVERS\usbprint.sys 28672 bytes (Microsoft Corporation, USB Printer driver)
0xF08F6000 C:\WINDOWS\System32\Drivers\avgmfx86.sys 24576 bytes (AVG Technologies CZ, s.r.o., AVG Resident Shield Minifilter Driver)
0xF7A19000 C:\WINDOWS\System32\DRIVERS\kbdclass.sys 24576 bytes (Microsoft Corporation, Keyboard Class Driver)
0xF6660000 C:\WINDOWS\System32\DRIVERS\mouclass.sys 24576 bytes (Microsoft Corporation, Mouse Class Driver)
0xF79F1000 C:\WINDOWS\system32\drivers\ssrtln.sys 24576 bytes (Sonic Solutions, Shared Driver Component)
0xF7939000 C:\WINDOWS\System32\drivers\vga.sys 24576 bytes (Microsoft Corporation, VGA/Super VGA Video Driver)
0xF79E1000 C:\WINDOWS\System32\Drivers\Msfs.SYS 20480 bytes (Microsoft Corporation, Mailslot driver)
0xF6658000 C:\WINDOWS\System32\DRIVERS\omci.sys 20480 bytes (Dell Computer Corporation, OMCI Device Driver)
0xF7929000 PartMgr.sys 20480 bytes (Microsoft Corporation, Partition Manager)
0xF3111000 C:\WINDOWS\system32\DRIVERS\pnarp.sys 20480 bytes (Pure Networks, Inc., Address Resolution Protocol Driver)
0xF7A29000 C:\WINDOWS\System32\DRIVERS\ptilink.sys 20480 bytes (Parallel Technologies, Inc., Parallel Technologies DirectParallel IO Library)
0xF3109000 C:\WINDOWS\system32\DRIVERS\purendis.sys 20480 bytes (Pure Networks, Inc., NDIS Relay Driver)
0xF7A31000 C:\WINDOWS\System32\DRIVERS\raspti.sys 20480 bytes (Microsoft Corporation, PTI DirectParallel® mini-port/call-manager driver)
0xF7A21000 C:\WINDOWS\System32\DRIVERS\TDI.SYS 20480 bytes (Microsoft Corporation, TDI Wrapper)
0xF7A01000 C:\WINDOWS\system32\DRIVERS\usbuhci.sys 20480 bytes (Microsoft Corporation, UHCI USB Miniport Driver)
0xF2B68000 C:\WINDOWS\System32\watchdog.sys 20480 bytes (Microsoft Corporation, Watchdog Driver)
0xF7ABD000 C:\WINDOWS\System32\DRIVERS\BATTC.SYS 16384 bytes (Microsoft Corporation, Battery Class Driver)
0xF66AD000 C:\WINDOWS\System32\DRIVERS\mssmbios.sys 16384 bytes (Microsoft Corporation, System Management BIOS Driver)
0xF2D0D000 C:\WINDOWS\System32\DRIVERS\ndisuio.sys 16384 bytes (Microsoft Corporation, NDIS User mode I/O Driver)
0xF66CD000 C:\WINDOWS\system32\DRIVERS\serenum.sys 16384 bytes (Microsoft Corporation, Serial Port Enumerator)
0xF011F000 C:\WINDOWS\system32\dla\tfsnopio.sys 16384 bytes (Sonic Solutions, Drive Letter Access Component)
0xF7AB5000 C:\WINDOWS\system32\BOOTVID.dll 12288 bytes (Microsoft Corporation, VGA Boot Driver)
0xF7AB9000 compbatt.sys 12288 bytes (Microsoft Corporation, Composite Battery Driver)
0xEC3CD000 C:\WINDOWS\System32\drivers\Dxapi.sys 12288 bytes (Microsoft Corporation, DirectX API Driver)
0xF6F45000 C:\WINDOWS\System32\DRIVERS\gameenum.sys 12288 bytes (Microsoft Corporation, Game Port Enumerator)
0xF7B49000 C:\WINDOWS\system32\DRIVERS\hidusb.sys 12288 bytes (Microsoft Corporation, USB Miniport Driver for Input Devices)
0xEED15000 C:\WINDOWS\System32\DRIVERS\mouhid.sys 12288 bytes (Microsoft Corporation, HID Mouse Filter Driver)
0xF66C5000 C:\WINDOWS\System32\DRIVERS\ndistapi.sys 12288 bytes (Microsoft Corporation, NDIS 3.0 connection wrapper driver)
0xF7B7D000 C:\WINDOWS\System32\DRIVERS\rasacd.sys 12288 bytes (Microsoft Corporation, RAS Automatic Connection Driver)
0xF7C67000 C:\WINDOWS\System32\Drivers\Beep.SYS 8192 bytes (Microsoft Corporation, BEEP Driver)
0xF7BA3000 dmload.sys 8192 bytes (Microsoft Corp., Veritas Software., NT Disk Manager Startup Driver)
0xEC19A000 C:\Program Files\DellSupport\GTAction\triggers\DSproct.sys 8192 bytes (Gteko Ltd., Process Trigger Driver)
0xF7C3B000 C:\WINDOWS\system32\DRIVERS\dsunidrv.sys 8192 bytes (Gteko Ltd., GUniDriver)
0xF7BFF000 C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS 8192 bytes
0xF7C65000 C:\WINDOWS\System32\Drivers\Fs_Rec.SYS 8192 bytes (Microsoft Corporation, File System Recognizer Driver)
0xF7C63000 C:\WINDOWS\System32\Drivers\i2omgmt.SYS 8192 bytes (Microsoft Corporation, I2O Utility Filter)
0xF7BA5000 C:\WINDOWS\System32\Drivers\mnmdd.SYS 8192 bytes (Microsoft Corporation, Frame buffer simulator)
0xF0151000 C:\WINDOWS\System32\Drivers\ParVdm.SYS 8192 bytes (Microsoft Corporation, VDM Parallel Driver)
0xEC194000 C:\WINDOWS\System32\PfModNT.sys 8192 bytes (Creative Technology Ltd., PCI/ISA Device Info. Service)
0xF7BA7000 C:\WINDOWS\System32\DRIVERS\RDPCDD.sys 8192 bytes (Microsoft Corporation, RDP Miniport)
0xF7C17000 C:\WINDOWS\system32\drivers\sscdbhk5.sys 8192 bytes (Sonic Solutions, Shared Driver Component)
0xF7C19000 C:\WINDOWS\System32\DRIVERS\swenum.sys 8192 bytes (Microsoft Corporation, Plug and Play Software Device Enumerator)
0xF7BBD000 C:\WINDOWS\system32\dla\tfsnpool.sys 8192 bytes (Sonic Solutions, Drive Letter Access Component)
0xF7C2F000 C:\WINDOWS\system32\DRIVERS\USBD.SYS 8192 bytes (Microsoft Corporation, Universal Serial Bus Driver)
0xF7BA1000 C:\WINDOWS\system32\DRIVERS\WMILIB.SYS 8192 bytes (Microsoft Corporation, WMILIB WMI support library Dll)
0x86E9E000 C:\WINDOWS\system32\KDCOM.DLL 7040 bytes (Microsoft Corporation, Kernel Debugger HW Extension DLL)
0xF7D8C000 C:\WINDOWS\System32\DRIVERS\audstub.sys 4096 bytes (Microsoft Corporation, AudStub Driver)
0xF7C8B000 C:\WINDOWS\System32\drivers\dxgthk.sys 4096 bytes (Microsoft Corporation, DirectX Graphics Driver Thunk)
0xF7D62000 C:\WINDOWS\System32\Drivers\Null.SYS 4096 bytes (Microsoft Corporation, NULL Driver)
0xF7C69000 pciide.sys 4096 bytes (Microsoft Corporation, Generic PCI IDE Bus Driver)
0xF7CD3000 C:\WINDOWS\system32\dla\tfsndrct.sys 4096 bytes (Sonic Solutions, Drive Letter Access Component)
0xF7CD2000 C:\WINDOWS\system32\dla\tfsndres.sys 4096 bytes (Sonic Solutions, Drive Letter Access Component)
!!!!!!!!!!!Hidden driver: 0x86EB1999 ?_empty_? 1639 bytes
==============================================
>Stealth
==============================================
0xF75E4000 WARNING: suspicious driver modification [atapi.sys::0x86EB1999]
0x04280000 Hidden Image-->SupportSoft.Agent.Sprocket.dll [ EPROCESS 0x86D282E8 ] PID: 3908, 28672 bytes
0x00DC0000 Hidden Image-->CFScan.dll [ EPROCESS 0x86B8C1E0 ] PID: 1208, 45056 bytes
0x03E50000 Hidden Image-->SupportSoft.Agent.Sprocket.SupportMessage.dll [ EPROCESS 0x86D282E8 ] PID: 3908, 45056 bytes
0xF77E1000 WARNING: Virus alike driver modification [i8042prt.sys], 53248 bytes
0x031D0000 Hidden Image-->sprtmessage.dll [ EPROCESS 0x86D282E8 ] PID: 3908, 77824 bytes


#12 Elise

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Posted 24 August 2010 - 07:50 AM

We are dealing here with a new and sophisticated rootkit.

Can you please follow the instructions here

Once you have created the TRK0.dmp file, upload it here

Edited by elise025, 24 August 2010 - 07:51 AM.

regards, Elise


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#13 mwa723

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Posted 24 August 2010 - 09:31 AM

New and sophisticated, huh? Lucky me. :-\

OK, minor but not insurmountable problem. My computer does not have a floppy drive, so that option is out. Can a CD be used instead? My built-in CD drive no longer works, but I do have an external CD drive attached via firewire. If not, I'll have to go buy a flash drive. How small a drive (capacity) can I get by with for this? I'd rather not buy an 8 or 16GB or larger flash drive for this if 1GB or less will do, especially if this is the only thing it will be used for.

Thanks, Elise, for your help. This is turning into quite the production.

Martha


#14 Elise

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Posted 24 August 2010 - 10:33 AM

Hi martha, for now you can try this instead. In case we need the other upload, we would need only a very small flashdrive (maybe you could borrow one).

Download and run MBRCheck

When prompted, Enter 'Y' and hit ENTER for more options
When you see: "Enter your choice: Enter the physical disk number to dump (0-99, -1 to exit):"

Enter 0 to dump the MBR to the physical disk.

Name the dumped file as dump0.dat

Enter -1 to exit.

Please then locate the files and visit this site and follow the instructions for uploading the file.

regards, Elise


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#15 mwa723

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Posted 24 August 2010 - 08:48 PM

Elise, I ran MBRCheck and submitted the file. I hope it worked; the options were not the same as in your instructions. Please let me know if I need to run it again.

Oh, and I should be able to get hold of a 4GB USB flash drive in the next couple of days, if I still need to run the other procedure you mentioned this morning.

Thanks!

Martha

Edited by mwa723, 24 August 2010 - 08:50 PM.





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