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new member with a problem


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#1 pearlb

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Posted 15 August 2010 - 11:25 AM

Hi everyone,

My name is Pearl and I have just joined the community because I have been trying to sort out this computer problem since last week. I cannot load up windows xp as I keep getting the blue screen with error message stop:0x000000x24 . I have tried booting up with a bootable cd disk to access the recovery console but no luck. What I need I think is to be able to create the recovery console so that I can use it to boot up. Any ideas how to create this. I did read where it says to create recovery on your computer but I cannot boot up to my computer. I am using my dauhters laptop at the moment. Mine is a dell dimension 9150 desktop with xp sp3. I need some help thanks.

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#2 dc3

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Posted 15 August 2010 - 11:43 AM

Hi Pearl, and welcome to BleepingComputer.

Try doing a Last Known Good Configuration.

Start the computer and then press the F8 key when Windows begins to start. The Windows Advanced Options menu appears.

Use the ARROW keys to select Last Known Good Configuration (your most recent settings that worked), and then press ENTER.

If a boot menu appears, use the ARROW keys to select Microsoft Windows XP, and then press ENTER. Windows XP restores the computer to the most recent restore point.

http://www.microsoft.com/windowsxp/using/h...re/restore.mspx

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#3 hamluis

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Posted 15 August 2010 - 11:56 AM

Hi :thumbsup:.

<<I have tried booting up with a bootable cd disk to access the recovery console but no luck.>>

"A bootable CD disk"...does that mean that it came with the system you are trying to repair? What happens when the CD is inserted and the system boots?

Have you tried running Dell Diagnostics on the system?

Generally...STOP 24 error messages can indicate a problem with a file, the file system, or the hard drive.

From what I see...Dimension 9150s were issued with "reinstallation disks". These are not equivalent to retail copies of MS Genuine XP, as I understand it.

Do you also have a Drivers CD and a Software CD?

Louis




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