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Windows Error Recovery

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#1 happycow


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Posted 15 August 2010 - 08:27 AM

I don't know if this is the right place to put this because I don't have a clue what's wrong with my laptop. My brother said he turned it off the other day whilst it was in the middle of upgrading and he thinks that might have done something to it. Now if I try to turn it on I get a blue screen first with some writing on but that goes after only a couple of seconds so I don't know exactly what it says. Then I get another screen that says

Windows Error Recovery

Windows failed to start. A recent hardware or software change might be the cause.

If Windows files have been damaged or configured incorrectly, startup repair can help diagnose and fix the problem. If power was interrupted during startup, choose start Windows normally.
(Use the arrow keys to highlight your choice)

Launch startup repair (recommended)
Start Windows normally

I've tried starting windows normally but I just get the blue screen with writing again and then back to the Windows Error recovery screen. If I launch startup repair it gives me four options. Start Microsoft Windows Repair Environment, Reinstall Windows, Advanced Options or Exit and Restart computer.

Can anyone help at all? Or should I just take it to a computer person because I don't want to make it any worse!

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#2 hamluis



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Posted 15 August 2010 - 11:32 AM

Did you do as suggested...and run the repair option?

Have you read up on what the repair option presented...actually does to your system?


Edited by hamluis, 15 August 2010 - 11:33 AM.

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