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I can't copy and paste, or get on the internet, no sound, and my taskbar has gone old school


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#1 rich06

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Posted 15 August 2010 - 06:20 AM

Hi there,

I managed to dig out a deleted svchost.exe using a repair tool and put it back in the folder, but it didn't do anything. That is until I ran combofix. It now appears in the processes running under task manager, not that i'm sure its doing anything mind you. Everything seems just as bad.

I can't copy and paste, or get on the internet, no sound, and my taskbar has gone old school. Any advice? I don't have the windows disk and have tried recovery console and all sorts, really at my wits end here.

This topic previously got moved to malware but its clear that its a windows error now, as advised by Gringo who was trying to help. You can see the previous conversation here.
http://www.bleepingcomputer.com/forums/t/334406/win32-grey-taskbar-no-audio-no-internet-etc/

I have been advised to start a new topic in the xp section.

Any advice would be really appreciated, thankyou!

Rich

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#2 dc3

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Posted 15 August 2010 - 08:18 AM

Have you tried doing a System Restore?

Start> All Programs> Accessories> System Tools> System Restore.

When this opens make sure that "Restore my computer to an earlier time" is chosen, and click on Next>.

The dates appearing in bold are the dates that you can restore to, click on the date that you want and then click Next> to start the System Restore. This may take a long time to complete, and when it is done it will restart your computer. When the computer restarts and you have logged on as the administrator a Restoration Complete page will appear, click on OK to complete the process.

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#3 rich06

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Posted 15 August 2010 - 11:56 AM

Hi there,

System restore wont run unfortunately :-( I have an external hard disk and I can move files around by zip and unzip

Rich

Have you tried doing a System Restore?

Start> All Programs> Accessories> System Tools> System Restore.

When this opens make sure that "Restore my computer to an earlier time" is chosen, and click on Next>.

The dates appearing in bold are the dates that you can restore to, click on the date that you want and then click Next> to start the System Restore. This may take a long time to complete, and when it is done it will restart your computer. When the computer restarts and you have logged on as the administrator a Restoration Complete page will appear, click on OK to complete the process.



#4 coxchris

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Posted 15 August 2010 - 12:48 PM

rick06,

Do the following This will fix your file system on the hard drive

1. Click Start, and then Run.
2. In Open, type cmd, and then press ENTER.
3. Use one of the following procedures:
To repair errors, locate bad sectors, and recover readable information, at the command prompt, type chkdsk volume:/r, and then press ENTER.

Note If one or more of the files on the hard disk are open, you will receive the following message:
Chkdsk cannot run because the volume is in use by another process. Would you like to schedule this volume to be checked the next time the system restarts? (Y/N)
Type Y, and then press ENTER to schedule the disk check, and then restart your computer to start the disk check.


Note If one or more of the files on the hard disk are open, you will receive the following message:
Chkdsk cannot run because the volume is in use by another process. Would you like to schedule this volume to be checked the next time the system restarts? (Y/N)
Type Y, and then press ENTER to schedule the disk check, and then restart your computer to start the disk check.

This tool can take a while to complete please be patient

What is the exact error message when you are unable to do system restore.

I will have more commands to run after your perform that chkdsk procedure

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#5 rich06

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Posted 17 August 2010 - 03:24 PM

Hi there! Thanks for this advice. I have done the diskcheck, and as for system restore, it says:

system restore is not able to protect your computer. Please restart your computer, and then run system restore again.

but this happens every time!

:-(


rick06,

Do the following This will fix your file system on the hard drive

1. Click Start, and then Run.
2. In Open, type cmd, and then press ENTER.
3. Use one of the following procedures:
To repair errors, locate bad sectors, and recover readable information, at the command prompt, type chkdsk volume:/r, and then press ENTER.

Note If one or more of the files on the hard disk are open, you will receive the following message:
Chkdsk cannot run because the volume is in use by another process. Would you like to schedule this volume to be checked the next time the system restarts? (Y/N)
Type Y, and then press ENTER to schedule the disk check, and then restart your computer to start the disk check.


Note If one or more of the files on the hard disk are open, you will receive the following message:
Chkdsk cannot run because the volume is in use by another process. Would you like to schedule this volume to be checked the next time the system restarts? (Y/N)
Type Y, and then press ENTER to schedule the disk check, and then restart your computer to start the disk check.

This tool can take a while to complete please be patient

What is the exact error message when you are unable to do system restore.

I will have more commands to run after your perform that chkdsk procedure



#6 coxchris

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Posted 18 August 2010 - 10:38 AM

try these steps on the system restore http://support.microsoft.com/kb/q302796/

and try these steps Please note you may need your System disc for this command if you have missing or damage .dll files

Start> Run>cmd

type in sfc /scannow

Reference for that command is http://pcsupport.about.com/od/toolsofthetr...sfc-scannow.htm

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#7 rich06

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Posted 21 August 2010 - 06:14 AM

I can't get system restore to work. It seems like now would be a good time to upgrade to windows 7 so I am going to back up all my data today. Could you advise if I need 32-bit or 64-bit for my computer?
Thanks for all your help,

Rich

#8 dc3

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Posted 21 August 2010 - 12:32 PM

One of the big differences between the two system is the amount of RAM that you can use. A 32-bit Windows operating system will recognize up to 4GB of RAM, but will not be able to utilize the total amount because the address space is only 4GB in size, the draw from critical functions such as the system BIOS, motherboard resources, memory mapped I/O, AGP, PCI, PCI-E, and other memory allocations for PCI devices use this space as well.

Different onboard devices and different add-on cards (devices) will result in different total memory size. This means that the more PCI cards installed will require more memory resources, resulting of less memory free for other uses. Typically a 32-bit operating system will see between 3.3GB and 3.5GB of total RAM.

A 64-bit operating system typically has enough address space to recognize the total amount your motherboard will support.

Earlier finding application for the 64-bit operating system was pretty limited, now it has gained enough in popularity that there are more and more applications becoming available.

Edited by dc3, 21 August 2010 - 12:33 PM.

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