Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

BSOD Problems


  • Please log in to reply
6 replies to this topic

#1 aileron

aileron

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:09:31 AM

Posted 15 August 2010 - 02:49 AM

Hi!
After following usasma's guide on how to debug the memory.dmp file, I have finnaly got the answer to why my computer still shuts down from BSOD in Windows 7.
Befor I post all the numbers, I guess it should be added that I have not had any problems with BSOD when I was running Vista, nor does it seem to be a problem as long as I run things that don't require much (BSOD has only hit when I was playing games, etc. *edit* I stand corrected. Just got BSOD while only running media player, firefox and ad-aware update).


CPU: AMD Athlon 64 X2 6400+
Memory: 3GB DDR2 800
GPU: 2 x NVIDIA GeForce 8800GT 512MB Video Card - running SLI mode
OS: Windows 7 upgrade

More info: Newegg



Microsoft ® Windows Debugger Version 6.12.0002.633 AMD64
Copyright © Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Windows\MEMORY.DMP]
Kernel Summary Dump File: Only kernel address space is available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02a5a000 PsLoadedModuleList = 0xfffff800`02c97e50
Debug session time: Sat Aug 14 17:04:04.651 2010 (UTC + 2:00)
System Uptime: 0 days 13:12:50.508
Loading Kernel Symbols
...............................................................
................................................................
.................
Loading User Symbols

Loading unloaded module list
.........
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 101, {61, 0, fffff880009e6180, 1}

Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

CLOCK_WATCHDOG_TIMEOUT (101)
An expected clock interrupt was not received on a secondary processor in an
MP system within the allocated interval. This indicates that the specified
processor is hung and not processing interrupts.
Arguments:
Arg1: 0000000000000061, Clock interrupt time out interval in nominal clock ticks.
Arg2: 0000000000000000, 0.
Arg3: fffff880009e6180, The PRCB address of the hung processor.
Arg4: 0000000000000001, 0.

Debugging Details:
------------------


BUGCHECK_STR: CLOCK_WATCHDOG_TIMEOUT_2_PROC

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

PROCESS_NAME: System

CURRENT_IRQL: d

STACK_TEXT:
fffff880`009a9768 fffff800`02a78453 : 00000000`00000101 00000000`00000061 00000000`00000000 fffff880`009e6180 : nt!KeBugCheckEx
fffff880`009a9770 fffff800`02ad2de7 : 00048dc9`00000000 fffff800`00000001 00000000`00002710 00000000`00000004 : nt! ?? ::FNODOBFM::`string'+0x4dfe
fffff880`009a9800 fffff800`02a1b895 : fffff800`02a40460 fffff880`009a99b0 fffff800`02a40460 00000000`00000000 : nt!KeUpdateSystemTime+0x377
fffff880`009a9900 fffff800`02ac6c33 : 00000000`4b637541 fffff800`02c44e80 00000000`00000000 00000000`00000000 : hal!HalpHpetClockInterrupt+0x8d
fffff880`009a9930 fffff800`02affda1 : 00000000`00000000 00000000`00000001 00000000`00000000 00000000`00000000 : nt!KiInterruptDispatchNoLock+0x163
fffff880`009a9ac0 fffff800`02ad863c : 00000000`00000000 fffff6fc`40004308 00000000`00000000 00000000`00000000 : nt!KxFlushEntireTb+0x79
fffff880`009a9b00 fffff800`02b11b79 : fffff6fc`40004308 00000000`00000010 fffff800`02c44e80 00000000`00000010 : nt!KeFlushMultipleRangeTb+0x28c
fffff880`009a9bd0 fffff800`02b1174f : 00000000`0001bb00 00000000`0000000f 00000000`00000000 00000000`00000000 : nt!MiZeroPageChain+0x14e
fffff880`009a9c10 fffff800`02d6ec06 : fffffa80`024b5b60 00000000`00000080 fffffa80`02455840 fffff800`02aa8c19 : nt!MmZeroPageThread+0x7da
fffff880`009a9d40 fffff800`02aa8c26 : fffff800`02c44e80 fffffa80`024b5b60 fffff800`02c52c40 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`009a9d80 00000000`00000000 : fffff880`009aa000 fffff880`009a4000 fffff880`009a99b0 00000000`00000000 : nt!KxStartSystemThread+0x16


STACK_COMMAND: kb

SYMBOL_NAME: ANALYSIS_INCONCLUSIVE

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: Unknown_Module

IMAGE_NAME: Unknown_Image

DEBUG_FLR_IMAGE_TIMESTAMP: 0

FAILURE_BUCKET_ID: X64_CLOCK_WATCHDOG_TIMEOUT_2_PROC_ANALYSIS_INCONCLUSIVE

BUCKET_ID: X64_CLOCK_WATCHDOG_TIMEOUT_2_PROC_ANALYSIS_INCONCLUSIVE

Followup: MachineOwner
---------


Thank you very much in advance, for any guidance you may have!

Edited by aileron, 15 August 2010 - 05:51 AM.


BC AdBot (Login to Remove)

 


#2 computerxpds

computerxpds

    Bleepin' Comp


  • Moderator
  • 4,457 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:USA
  • Local time:03:31 AM

Posted 15 August 2010 - 10:01 AM

Hi :huh: to Bleepingcomputer.com

Please do the following. :huh:

Download BlueScreenView
No installation required.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply. :thumbup2:

sigcomp.png 
If I have replied to a topic and you reply and I haven't gotten back to you within 48 hours (2 days) then send me a P.M.
Some important links: BC Forum Rules | Misplaced Malware Logs | BC Tutorials | BC Downloads |
Follow BleepingComputer on: Facebook! | Twitter! | Google+| Come join us on the BleepingComputer Live Chat too! |


#3 hamluis

hamluis

    Moderator


  • Moderator
  • 55,254 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:02:31 AM

Posted 16 August 2010 - 12:27 PM

Since you are a fan of Usasma (so am I)...I will direct you to his new web home, http://www.carrona.org/bsodindx.html#0x00000101. I do this because it's the best data available on your error, IMO.

Read the section dealing with STOP 0x00000101 and it will probably be the best info you can get that will help.

But...after you post the BlueScreenView data, we may be able to pinpoint a driver/program as a likely culprit.

Louis

#4 aileron

aileron
  • Topic Starter

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:09:31 AM

Posted 20 August 2010 - 12:09 PM

Hello again!

I am terrebly sorry for my tardiness in replying (it's been a long week).

Thank you very much for the link, hamluis, I'll get to reading right away!

And here is the information from the BlueScreenView:

==================================================
Dump File : 081510-17612-01.dmp
Crash Time : 15.08.2010 15:10:05
Bug Check String :
Bug Check Code : 0x00000101
Parameter 1 : 00000000`00000061
Parameter 2 : 00000000`00000000
Parameter 3 : fffff880`009e6180
Parameter 4 : 00000000`00000001
Caused By Driver : nvlddmkm.sys
Caused By Address : nvlddmkm.sys+f7449
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\081510-17612-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 081510-19359-01.dmp
Crash Time : 15.08.2010 12:41:41
Bug Check String :
Bug Check Code : 0x00000101
Parameter 1 : 00000000`00000061
Parameter 2 : 00000000`00000000
Parameter 3 : fffff880`009e6180
Parameter 4 : 00000000`00000001
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70740
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16617 (win7_gdr.100618-1621)
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\081510-19359-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 081410-22401-01.dmp
Crash Time : 14.08.2010 17:14:07
Bug Check String :
Bug Check Code : 0x00000101
Parameter 1 : 00000000`00000061
Parameter 2 : 00000000`00000000
Parameter 3 : fffff880`009e6180
Parameter 4 : 00000000`00000001
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70740
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16617 (win7_gdr.100618-1621)
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\081410-22401-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 012610-31683-01.dmp
Crash Time : 26.01.2010 23:15:39
Bug Check String :
Bug Check Code : 0x00000101
Parameter 1 : 00000000`00000061
Parameter 2 : 00000000`00000000
Parameter 3 : fffff880`009e6180
Parameter 4 : 00000000`00000001
Caused By Driver : nvlddmkm.sys
Caused By Address : nvlddmkm.sys+9dcc6
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\012610-31683-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 011710-18688-01.dmp
Crash Time : 17.01.2010 18:49:38
Bug Check String :
Bug Check Code : 0x00000101
Parameter 1 : 00000000`00000061
Parameter 2 : 00000000`00000000
Parameter 3 : fffff880`009e6180
Parameter 4 : 00000000`00000001
Caused By Driver : nvlddmkm.sys
Caused By Address : nvlddmkm.sys+14ae26
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\011710-18688-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 011710-20326-01.dmp
Crash Time : 17.01.2010 06:42:00
Bug Check String : MEMORY_MANAGEMENT
Bug Check Code : 0x0000001a
Parameter 1 : 00000000`00005003
Parameter 2 : fffff781`c0000000
Parameter 3 : 00000000`0000a087
Parameter 4 : fffff8a0`09c21c09
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+71f00
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16617 (win7_gdr.100618-1621)
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\011710-20326-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 113009-15522-01.dmp
Crash Time : 30.11.2009 08:20:44
Bug Check String :
Bug Check Code : 0x00000101
Parameter 1 : 00000000`00000061
Parameter 2 : 00000000`00000000
Parameter 3 : fffff880`009e6180
Parameter 4 : 00000000`00000001
Caused By Driver : nvlddmkm.sys
Caused By Address : nvlddmkm.sys+14ae26
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\113009-15522-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 112509-14898-01.dmp
Crash Time : 25.11.2009 17:02:31
Bug Check String :
Bug Check Code : 0x00000101
Parameter 1 : 00000000`00000061
Parameter 2 : 00000000`00000000
Parameter 3 : fffff880`009e6180
Parameter 4 : 00000000`00000001
Caused By Driver : hal.dll
Caused By Address : hal.dll+f64c
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\112509-14898-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 112209-15522-01.dmp
Crash Time : 22.11.2009 19:41:22
Bug Check String :
Bug Check Code : 0x00000101
Parameter 1 : 00000000`00000061
Parameter 2 : 00000000`00000000
Parameter 3 : fffff880`009e6180
Parameter 4 : 00000000`00000001
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+71f00
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16617 (win7_gdr.100618-1621)
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\112209-15522-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 112009-16458-01.dmp
Crash Time : 20.11.2009 21:43:45
Bug Check String :
Bug Check Code : 0x00000101
Parameter 1 : 00000000`00000061
Parameter 2 : 00000000`00000000
Parameter 3 : fffff880`009e6180
Parameter 4 : 00000000`00000001
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+71f00
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16617 (win7_gdr.100618-1621)
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\112009-16458-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 111009-16458-01.dmp
Crash Time : 10.11.2009 22:08:33
Bug Check String :
Bug Check Code : 0x00000101
Parameter 1 : 00000000`00000061
Parameter 2 : 00000000`00000000
Parameter 3 : fffff880`009e6180
Parameter 4 : 00000000`00000001
Caused By Driver : nvlddmkm.sys
Caused By Address : nvlddmkm.sys+1ad99d
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\111009-16458-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 110809-17035-01.dmp
Crash Time : 08.11.2009 06:24:16
Bug Check String :
Bug Check Code : 0x00000101
Parameter 1 : 00000000`00000061
Parameter 2 : 00000000`00000000
Parameter 3 : fffff880`009e6180
Parameter 4 : 00000000`00000001
Caused By Driver : nvlddmkm.sys
Caused By Address : nvlddmkm.sys+1ad99d
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\110809-17035-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 110509-14991-01.dmp
Crash Time : 05.11.2009 05:04:03
Bug Check String :
Bug Check Code : 0x00000101
Parameter 1 : 00000000`00000061
Parameter 2 : 00000000`00000000
Parameter 3 : fffff880`009e6180
Parameter 4 : 00000000`00000001
Caused By Driver : nvlddmkm.sys
Caused By Address : nvlddmkm.sys+9dcc6
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\110509-14991-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 110409-15865-01.dmp
Crash Time : 04.11.2009 16:45:42
Bug Check String :
Bug Check Code : 0x00000101
Parameter 1 : 00000000`00000061
Parameter 2 : 00000000`00000000
Parameter 3 : fffff880`009e6180
Parameter 4 : 00000000`00000001
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+71f00
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16617 (win7_gdr.100618-1621)
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\110409-15865-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 110409-16614-01.dmp
Crash Time : 04.11.2009 05:07:05
Bug Check String :
Bug Check Code : 0x00000101
Parameter 1 : 00000000`00000061
Parameter 2 : 00000000`00000000
Parameter 3 : fffff880`009e6180
Parameter 4 : 00000000`00000001
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+71f00
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16617 (win7_gdr.100618-1621)
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\110409-16614-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 102609-21028-01.dmp
Crash Time : 26.10.2009 08:40:18
Bug Check String :
Bug Check Code : 0x00000101
Parameter 1 : 00000000`00000061
Parameter 2 : 00000000`00000000
Parameter 3 : fffff880`009e6180
Parameter 4 : 00000000`00000001
Caused By Driver : nvlddmkm.sys
Caused By Address : nvlddmkm.sys+14ae26
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\102609-21028-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================


Again, thank you guys so much!

#5 hamluis

hamluis

    Moderator


  • Moderator
  • 55,254 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:02:31 AM

Posted 20 August 2010 - 07:39 PM

Definitely your video drivers.

You may want to look at some of the links Here.

Louis

#6 aileron

aileron
  • Topic Starter

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:09:31 AM

Posted 22 August 2010 - 05:36 AM

Wow. Thank you very much!

And just to confirm with you guys, when there is talk of "restarting windows 7 setup", they mean to reinstall windows 7?
I just don't want to mess anything up more than it already is..

Sorry for the stupid question. I realize that it does indeed mean that I need to reinstall it all, and I am doing so now.
I just didn't wish to miss translate anything, and like I wrote, mess up more than already is.

Anyhow, thank you very much, hamluis!
Fingers crossed for smooth sailing ahead ;)

Edited by aileron, 22 August 2010 - 09:54 AM.


#7 hamluis

hamluis

    Moderator


  • Moderator
  • 55,254 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:02:31 AM

Posted 22 August 2010 - 10:16 AM

I didn't do much...sorry I can't answer any real questions about Win 7. Although I have it installed on two computers, I seem to spend little time on it because I spend much time answering XP questions :huh:.

Good luck!

Louis




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users