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AVG problem killing my access to browse webpages?


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#1 compternoob

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Posted 14 August 2010 - 04:42 PM

Okay so this happened for about a few weeks, there was a pattern to this but idk what is causeing it, so i use my computer, and then all the sudden it says "avgsrx has stopped working... etc" and then it tells me to send in a file inquiry or soemthing so i did, after EVERY SINGE TIME that happens when i try to use google chrome to search for anything its giving me a page cannot be displayed. ok so then i was like thats not right, i have conbofix and i think i would take the isk to use it and im sorry for using it without ur "go" but i just really wanted to avoid typing this much >.<. Ok anyways i used combofix, i restarted computer, worked fine. this is when i didnt know the pattern of my avg crashing thing. ok so it was fine about a few more minutes later AGAIN the avg thing crashs, this time i couldnt go on web browsing, BUT i can still download and chat with people on Steam. Steam is a program that lets people play games, and i was logged on to that the whole time i still chatted with alot of friends. So right now i have completely stumped on what to do. So thanks for reading this, this is a big problem for me especially when school is about to start.

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#2 Orange Blossom

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Posted 14 August 2010 - 08:22 PM

Hello,

Please follow the instructions in ==>This Guide<== starting at step 6.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Since you have run ComboFix, please include the ComboFix log in the new topic. Please be sure to include a description of your computer issues and what you have done to try to resolve them.


If you cannot produce any of the other logs, then please create the new topic anyway, include the information that you were unable to produce the other logs and why and include the ComboFix log along with a description of your computer issues.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

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