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Can't Open or Install Programs

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1 reply to this topic

#1 sfgiants13


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  • Local time:11:28 AM

Posted 14 August 2010 - 01:14 PM

Stupid me decided to download something last night and when I woke up my system was overrun with those fake anti virus messages such as the infiltration alert saying my computer is being attacked by an internet virus. I've tried programs such as malwarebyte and rkill but I can't install them. I've tried renaming the extension and I got MWB installed but I can't run it because it blocks it saying the application could not be executed because it's infected. I can't open explorer or any program for that matter because it says every file is infected. Can someone help me out?

Edit: I run a laptop with Windows vista. I was able to install Malwarebyte in safe mode and run a quick scan but the problems came back once I went back to normal mode and I got a blue screen. I am now currently running an AVG full scan as well as a MWB full scan. I have a ton of files on my computer so once these scans are done I'll update and see what happens.

Edited by sfgiants13, 14 August 2010 - 04:26 PM.

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#2 Orange Blossom

Orange Blossom

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Posted 24 August 2010 - 08:59 PM


Now that you have posted a log here: http://www.bleepingcomputer.com/forums/topic342228.html you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Internet Security, NoScript Firefox ext.


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