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Hidden Processes detected after removing MyWebSearch Malware


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3 replies to this topic

#1 Fringedweller

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Posted 14 August 2010 - 08:35 AM

A couple of days ago I started getting random audio adverts and mouse click sounds at random intervals. Malwarebytes detected and removed MyWebSearch Malware but the random audio clips keep playing.

Scan with GMER detected several hidden IEXPLORE Processes.

Could someone please diagnose the attached file to confirm rootkit activity?

Your help is highly appreciated.

I have tried all the usual virus and malware scans, all coming up clean. Malwarebytes picked up and removed some MyWebSearch malware, but the random audio popups still appear.

The computer is used to process confidential client information so this is very worrying considering something slipped through seemingly from nowhere.

Please look at the attached and assist with removal.

Merged topics then posts removing redundant content and attachment. ~ OB

Attached Files

  • Attached File  ark.txt   24.92KB   8 downloads

Edited by Orange Blossom, 14 August 2010 - 07:14 PM.

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#2 suebaby41

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Posted 21 August 2010 - 01:32 PM

Welcome to the BleepingComputer Forums.

Since it has been a few days since you scanned your computer with HijackThis, we will need a new HijackThis log. If you have not already downloaded Random's System Information Tool (RSIT), please download Random's System Information Tool (RSIT) by random/random which includes a HijackThis log and save it to your desktop. If you have RSIT already on your computer, please run it again.
  1. Double click on RSIT.exe to run RSIT.
  2. Click Continue at the disclaimer screen.
  3. Please post the contents of log.txt.
Thank you for your patience.

Please see Preparation Guide for use before posting about your potential Malware problem.

If you have already posted this log at another forum or if you decide to seek help at another forum, please let us know. There is a shortage of helpers and taking the time of two volunteer helpers means that someone else may not be helped.

Please post your HijackThis log as a reply to this thread and not as an attachment. I am always leery of opening attachments so I always request that HijackThis logs are to be posted as a reply to the thread. I do not think that you are attaching anything scary but others may do so.

While we are working on your HijackThis log, please:
  1. Reply to this thread; do not start another!
  2. Do not make any changes on your computer during the cleaning process or download/add programs on your computer unless instructed to do so.
  3. Do not run any other tool until instructed to do so!
  4. Let me know if any of the links do not work or if any of the tools do not work.
  5. Tell me about problems or symptoms that occur during the fix.
  6. Do not run any other programs or open any other windows while doing a fix.
  7. Ask any questions that you have regarding the fix(es), the infection(s), the performance of your computer, etc.
Thanks.
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No reply within 5 days will result in your topic being closed. If you need more time, please let me know by posting in this topic so that your topic will not be closed.

#3 Fringedweller

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Posted 23 August 2010 - 05:30 PM

Hi Suebaby41,

Sorry for the delayed reply. After some consideration I felt uncomfortable about running a repaired XP install, so I finally decided to purchase and install a fresh copy of Windows 7 onto a new drive.

Thank you kindly for your response, you guys do a great job!

Please feel free to close this topic.
Computers are like air-conditioners. They don't work when you open windows.

#4 suebaby41

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Posted 26 August 2010 - 11:25 AM

Thank you for letting us know.

This subject is now closed. If you need this topic reopened, please contact a member of the HJT Team and we will reopen it for you. Include the address of this thread in your request. If you should have a new issue, please start a new topic. This applies only to the original topic starter. Everyone else please begin a New Topic.

You don't stop laughing when you get old; you get old when you stop laughing.
A Member of U-N-I-T-E (Unified Network of Instructors and Trained Eliminators)
Malware Removal University Masters Graduate

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No reply within 5 days will result in your topic being closed. If you need more time, please let me know by posting in this topic so that your topic will not be closed.




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