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Link Related Crashes


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#1 Xerxes250

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Posted 14 August 2010 - 01:58 AM

Since about mid-July my computer has been suffering random crashes. After about a week of these I began to notice that the majority of these crashes, though not all of them, occur when I click on links in chats or emails or wherever.

When I restart the computer after a crash I get the standard "Windows has recovered from a serious error" window that doesn't give me any information as to the cause of this error. It does have the option of sending an error report so I looked into one and all that was there was a bunch of numbers that I can't take any meaning from.

I've tried all the usual solutions to this sort of thing, I've defragged, virus and malware scanned, ran AVG and I tried system restoring to a few weeks ago, but the crashes continued.

I have no idea whats causing this and its beginning to effect my work. I would appreciate some advice.

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#2 hamluis

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Posted 14 August 2010 - 07:54 AM

Download/install BlueScreenView, http://www.nirsoft.net/utils/blue_screen_view.html.

Double-click BlueScreenView.exe file.

When scanning is done, Edit/Select All...then File/Save Selected Items.

Save the report as BSOD.txt.

Open BSOD.txt in Notepad, copy all content and paste it into your next reply.

I suggest that you also employ Event Viewer and take a look at the errors reflected there...for clues as to what needs your attention. I am not suggesting that you post your Event Viewer logs here...I am suggesting that you...look at the errors and do the investigative work that any user should do for her/his own system. The detail for any error may be seen by double-clicking that line item.

How To Use Event Viewer - http://www.bleepingcomputer.com/forums/t/40108/how-to-use-event-viewer/

System manufacturer and model?

What browser and version are you using?

Is the system current with critical updates for XP?

Louis




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