okay, my friend's problem stems from the AOL Instant messenger virus. His computer has all the symptoms of this virus but when he runs his virus program (EZ armor) it doesn't catch it. When he ran programs like Spybot or Adaware, it catches 40 or so programs every time he runs it. doesn't matter if its 1 day in between or 2 hours.
I suggested that he checks his add/remove programs list for anything that might be out of the ordinary. But there was nothing.
I then suggested that he hit ctl alt del and look at his background processes. There was only 31 running and I told him to enter each one onto http://www.liutilities.com/products/wintas...processlibrary/ and see if it was a good program or not. I told him that I had a similar problem in which a piece of spyware was blocking my virus protector. So it would not find any viruses.
He found a couple that were bad, but they wouldn't go away when he tried to close it. I had him go to msconfig and check his startup proccess and sure enough, they were in there. I had him uncheck those, and restart. After running spybot and adaware again, he came up with 117 for adaware and 4 on spybot. He checked his proccesses again and all of the bad programs were gone except these: .
pokapoka79.exe, pokapoka75.exe, 76, and another pokapoka79
When he tried to close this program, it automatically comes back up. Its in msconfig start up and he tried to uncheck it and then restart but it comes back up. Note: Only both poka 79s come back up in the proccesses. Poke 75 and 76 are in msconfig but are unchecked after restart.
As for the virus, this information may or may not help in discovering what is wrong with his computer. but this is what he told me about it:
"I dunno if you've all seen that AIM virus thats been going around... well, I never clicked to download that program, but a friend with that virus IMed me with it. I have GAIM (which has tabbed IMing), so when I saw her tab pop up, i just hit x. For some reason, my comp froze when I did that, so its making me nervous.
I used Spybot and then EZ antivirus to scan my comp and they haven't come up with anything, or if they did, they said they deleted it.
And yet I still have really weird symptoms.. like, sometimes, when I try to open a prog, all I get is that sound windows plays when you try to do something when a prompt is up, and the program wont open. Another time my start menu had nothing in it except "new office document" and "open office document", and thats it, no programs, no documents, nothin. "
Thats what I had to go on, and I think we narrowed it down to those poka programs, but there might be something else that I haven't thought of. I normally work at a helpdesk, but its the weekend and I'm probably forgetting something very simplistic.
I appreciate any input you have to offer. Thanks!
Edited by wolfzbane, 30 October 2005 - 10:33 AM.