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Windows Vista Updates will not install


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#1 cawrenn

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Posted 13 August 2010 - 10:07 PM

This is actually a friend of mines computer and he asked if I could help with his computer issues so after Bleeping Computer successfully fixed my computer problems here I am. This is a HP notebook with Windows Vista that has gotten very slow and is now starting to freeze on a daily basis. After the computer is turned on and the desktop appears, an icon with a popup comes on the toolbar stating that there are blocked startup programs. Now after asking him if he ever blocked anything he said that he had a virus in the past and tried to fix it himself by blocking a bunch of programs. So this could be something that needs to be looked into. Also another popup from the toolbar comes up stating that there are Windows updates that need to be installed. After trying to install these updates and error reports comes up stating that none uf them were able to be installed. Other than that the computer seems to be fine....just getting slower by the day. I already downloaded Malwarebytes' Anti-Malware and performed a scan just to see if anything came up but nothing did. I am almost sure he doesn't have any viruses hopefully just an issue with his updates and startup programs. I hope I've given enough information for someone to help. Thanks in advance.

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#2 cawrenn

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Posted 20 August 2010 - 03:33 PM

Since my last post the computer now freezes almost everytime anything is clicked. Not sure what is going on. Hope someone can help!!




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