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Removing Security Essentials


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#1 kiev2010

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Posted 13 August 2010 - 04:39 PM

Hello,

I have tried using the 'Automated Removal Instructions for Security Essentials 2010 using Malwarebytes' Anti-Malware:' that is available on this site. Referencing that guide, I have succeeded all the way up to step 11, where I double-click on the downloaded file that is supposed to bring up the main program screen for the MBAM. Instead the get the message;

'Error The setup files are corrupted. Please obtain a new copy of the program.' This has happened twice after carefully follwing the posted guide.

I have a Thinkpad T60 with Windows XP. I use Internet Explorer.

I have been running the free versions of Avira Antivirus, Armor Online, and Malwarebytes' Anti-Malware for a few years now without many problems. I also use Glary Utilities occasionally. However, about 2 days ago I started seeing the SE 2010 popups as described on this site. After being unable to make progress with the utilities mentioned, I bought Spyware Doctor just yesterday, which has not helped much that I can tell.

Right now the startup is rather slow and I end up with a white screen behind my icons and also some broken text stating that Windows had some problems and Active Desktop has been shut off. Things are running pretty slow now, perhaps even slower with SDctr.

I was getting ready to replace my HD, just on general principles (age), although I have run chkdsk which shows no problems. Same for the ThinkVantage test of the HD.

Any advice on how to get rid of SE 2010 would be appreciated.

Thanks,
Bill

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#2 Orange Blossom

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Posted 13 August 2010 - 06:31 PM

Hello,

Please follow the instructions in ==>This Guide<==. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues and what you have done to resolve them.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




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