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Help ! in need of help badly

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2 replies to this topic

#1 kayladixon


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Posted 13 August 2010 - 03:26 PM

Hi there. My name is Kayla, im in need of a ton of help. I have windows 7. I was playing grand theft auto online.. and was on msn. and got a message
to go to this site and its my picture witch really isnt so i did it and i had to system restore or w.e so i got hacked.. i did these steps
start > all programs > accessories > system tools >system restore okay than it turned off my computer and than i restarted it LOADS but than it goes to a black screen with a line flashing in the top left i really need help can you please help me i need it ! thank you so much.

Edit: Moved topic from Win 7 to the more appropriate forum. ~ Animal

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#2 Jacee


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Posted 13 August 2010 - 07:43 PM

Kayla, change all your passwords using a known "clean" computer ... not the one that's infected!

Next, Copy and paste these lines in Note pad.

@Echo on
attrib -h -s -r hosts
echo localhost>HOSTS
attrib +r +h +s hosts
ipconfig /release
ipconfig /renew
ipconfig /flushdns
netsh winsock reset all
netsh int ip reset all
shutdown -r -t 1
del %0

Save as flush.bat to your desktop.
Right click on the flush.bat file and choose to run as Administrator. Your computer will reboot itself.

Next, download Malwarebytes' Anti-Malware to your desktop... If you can't get back into your computer, use another computer and copy it to either a CD or a non-infected thumb drive.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform full scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.

* When completed, a log will open in Notepad. Please save it to a convenient location. Copy and Paste that log into your next reply.

Edited by Jacee, 13 August 2010 - 07:46 PM.

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#3 boopme


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Posted 16 September 2010 - 08:37 PM

Closed ,unbootable PC topic is here.

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