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Computer stuck saying limited or no connectivity


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#1 akirose001

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Posted 13 August 2010 - 11:42 AM

Hello, yesterday i was asked to work on my father computer it had some malware on it. So in attempted to get rid of the malware i just reformatted and reinstalled his copy of Xp. When i came back the computer said Limited or no Connectivity. Im sure its not that his ethernet card isn't copput but really i dont have any idea whats how to make his internet now work. He uses a Gx260 dell optiplex (i know old computer and im trying to coax him to at least installing linux because of its speed) (note it does has service pack 3 and is ran through a lan line. I think this has more though i think this more of Xp error then any thing else.

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#2 hamluis

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Posted 13 August 2010 - 11:48 AM

You did reinstall the appropriate network drivers?

Was reactivation required? If so, was it successful (simple test of network capability)?

You might also check to see what protocols are installed for the connection, notably the TCP/IP data. Should be IPv6, not 4. I changed my settings to IPv4 a few years ago (since it was supposed to become widespread) and I had various problems with my connection until I changed it back to IPv6.

Louis

#3 akirose001

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Posted 13 August 2010 - 11:50 AM

You did reinstall the appropriate network drivers?

Was reactivation required? If so, was it successful (simple test of network capability)?

You might also check to see what protocols are installed for the connection, notably the TCP/IP data. Should be IPv6, not 4. I changed my settings to IPv4 a few years ago (since it was supposed to become widespread) and I had various problems with my connection until I changed it back to IPv6.

Louis

Reactivation wasnt required but how do i change it to a Ipv6 ?

#4 hamluis

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Posted 13 August 2010 - 12:00 PM

It should be IPv6 already.

See 1-3 at http://windows.microsoft.com/en-US/windows...TCP-IP-settings for info on how to just check the settings (do not change anything).

Louis

#5 akirose001

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Posted 13 August 2010 - 12:14 PM

It should be IPv6 already.

See 1-3 at http://windows.microsoft.com/en-US/windows...TCP-IP-settings for info on how to just check the settings (do not change anything).

Louis

im sorry i think these options are specified for vista because i dont see or have any of these setings listed on my computer unless i just cant find them sorry.

#6 akirose001

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Posted 15 August 2010 - 09:56 AM

if some one willing i still need help *bump*

#7 hamluis

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Posted 15 August 2010 - 10:41 AM

My apologies...those are for Vista.

Try the instructions for installing IPv6, http://www.microsoft.com/resources/documen...t.mspx?mfr=true.

Louis




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