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graphics card problems!


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#1 SeanyCozzie24v

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Posted 13 August 2010 - 10:24 AM

hi there new to the forum. i'm having trouble installing a plait geforce 8400gs super graphics card. first when i install the card and plug my vga cable into it i get nothing. i tried to disbale my onboard video from the bios but there was no option to do so. i then tried disabling it form the xp device manager. when the card is plugged in, windows does not detect it. i then had to buy a new 550w psu. because my old psu was only 250w. still nothing. i know the card is getting power because the fan is spinning. i then looked at my pci slot. is this right for this card?
Posted Image
this is what pc wizard tells me about my pci-e slot
PCI-Express Information :
Number of connectors : 1

Bus PCI-Express :
Device : MCP73 PCIe Bridge
Version : 1.0
Port : 0
Physical Slot : #0
Slot Populated : Yes
Link Width : x16 (max. x16)
Link Speed : 2.5 GB/s

Bus PCI-Express :
Device : MCP73 PCIe Bridge
Version : 1.0
Port : 1
Physical Slot : #0
Slot Populated : No
Link Width : x1 (max. x1)
Link Speed : 2.5 GB/s

Bus PCI-Express :
Device : MCP73 PCIe Bridge
Version : 1.0
Port : 2
Physical Slot : #0
Slot Populated : Yes
Link Width : x1 (max. x1)
Link Speed : 2.5 GB/s
also i have heard of motherboard jumpers. does my mobo have one?
Posted Image]
pic of my card
Posted Image
pic of my psu
Posted Image
any help would be greatly appreciated!!!!

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#2 dc3

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Posted 13 August 2010 - 10:45 AM

Hi SeanyCozzie24v, and welcome to BleepingComputer.

The slots are keyed, so you won't be able to install cards that aren't meant to go there.

Not knowing what computer you are using makes it a little bit harder to help you. If your computer has integrated video this could be the problem with it being recognized. Some computers with integrated video need to be switched off in the BIOS so the the dedicated video card can be recognized.

If you post the make and model of your computer we can check this out for you. If this is a custom build, please post the make of the motherboard.

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#3 SeanyCozzie24v

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Posted 13 August 2010 - 11:13 AM

the make and model of the computer which was bought christmas 2008 is a Packard Bell iMedia B2316 AIO and the motherboard number says MCP73VT-PM.
specs from pc wizard of mainboard
General Information :
Manufacturer : Packard Bell BV
Product : MCP73VT-PM
Version : 1.0
Serial Number : 00000000
Support MP : Yes, 2 CPU(s)
Version MPS : 1.4

Chassis Information :
Manufacturer : Packard Bell BV
Type : Desktop
Version : To Be Filled By O.E.M.
Serial Number : 50424E
Asset : To Be Filled By O.E.M.

OEM Support SLIC :
HPET : Yes
SLIC : Yes
SLP OA : v2.0

Sensor Information :
Hardware Monitoring : ITE IT8718F

On-Board Device Information :
Device : To Be Filled By O.E.M. (Video)
Embedded Controller : Yes

Slots Information :
Slot AGP 4X : 32-bit [3.3v, Shared Slot Opening] - In Use
Slot PCI : 32-bit [3.3v, Shared Slot Opening] - Empty

External Connectors :
Mouse : PS/2
Keyboard : PS/2
USB : Access Bus (USB)
USB : Access Bus (USB)
Parallel ECP/EPP : DB25 male
Serial 16550A Compatible : DB-9 male
Audio : Mini-jack (headphones)
Audio : Mini-jack (headphones)

Internal Connectors :
J1A1 :
J1A1 :
J2A2 :
J2A2 :
J4A1 :
J2A1 :
J6A1 :
J6A1 :
J6B1 - AUX IN : On Board Sound Input from CD-ROM
J6B2 - CDIN : On Board Sound Input from CD-ROM
J6J2 - PRI IDE : On Board IDE
J6J1 - SEC IDE : On Board IDE
J4J1 - FLOPPY : On Board Floppy
J9H1 - FRONT PNL : 9 Pin Dual Inline (pin 10 cut)
J1B1 - CHASSIS REAR FAN :
J2F1 - CPU FAN :
J8B4 - FRONT FAN :
J9G2 - FNT USB :
J6C3 - FP AUD :
J9G1 - CONFIG :
J8C1 - SCSI LED :
J9J2 - INTRUDER :
J9G4 - ITP :
J2H1 - MAIN POWER :

EEPROM Information :
Type : EEPROM Specific
Address : 0x57
the chipset is a nvidia geforce 7050/nforce 610i.
i've looked for options in the bios to switch off the intergrated video but theres nothing there. i will post a few pics of my opyions in the bios.
Posted Image
Posted Image
Posted Image
Posted Image

Edited by SeanyCozzie24v, 13 August 2010 - 11:34 AM.


#4 MrBruce1959

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Posted 13 August 2010 - 01:30 PM

Please check out this post here about this computer http://www.techsupportforum.com/hardware-s...p2-drivers.html

This person is posting that although its a Packard Bell computer the motherboard is made by ECS at this link http://www.ecsusa.com/ECSWebSite/index.asp...D=0&LanID=9

You may find the same model number on your motherboard seanyCozzie24v.

Quote:

The new code ive been given is ECS -GF7050VT-M Motherboard which is a far cry from BV- MCP73VT-PM which was actually visible on the motherboard when i opened the PC. Try looking for BV- MCP73VT-PM and you will get nowhere....instead everybody directs you to the packard bell website and all you find are tons of VISTA Drivers and NOT XP drivers.My persistance paid off and thanks to this support guy who mentioned that most of the manufacturers like toshiba, packard bell, etc do not produce their own motherboards....and motherboards for Packard bell Pcs are often made by ECS...


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#5 SeanyCozzie24v

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Posted 13 August 2010 - 01:42 PM

this is as near as makes no difference the same as my motherboard
http://www.ecsusa.com/ECSWebSite/Product/P...=24&LanID=9

#6 MrBruce1959

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Posted 13 August 2010 - 01:44 PM

Here is your motherboard.

http://www.ecsusa.com/ECSWebSite/Product/P...=16&LanID=9

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#7 SeanyCozzie24v

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Posted 13 August 2010 - 01:49 PM

CPU º Socket LGA775 for Intel 65W CPU(over spec to support 95W) supports the Intel Core™ 2 Duo / Pentium® D Processor
º FSB 1333/1066/800/533 MHz
º Support Hyper-Threading Technology CPU

CHIPSET º Single chipset: GeForce7050 / 610i (MCP73V)

GRAPHICS º On Chip NVIDIA GeForce 7 Series Graphics Processing Unit (GPU)
º Share memory maximum update to 256MB(over spec to support DDR2 800 )

MEMORY º Single-channel DDR2 memory architecture
º 2 x 240-pin DDR2 DIMM socket support up to 8 GB*
º Support DDR2 667/533/400 DDR2 SDRAM
º * (Due to the DRAM maximum size is 2GB at present, the memory maximum size we have tested is 4GB)
Due to the operating system limitation, the actual memory size may be less than 4GB for the reservation for system usage under Windows 32-bit OS
For Windows 64-bit OS with 64-bit CPU, there is no such limitation

EXPANSION SLOT
º 1 x PCI Express x16 slot
º 1 x PCI Express x1 slot
º 2 x PCI slots

STORAGE º Support by NVIDIA GeForce 7050/610I
• 2 x Ultra DMA133/100/66 devices
• 4 x Serial ATAII 3.0Gb/s devices
º RAID 0, RAID 1 configuration
AUDIO º IDT 92HD202 6CH codec (92HD206 7.1 co-lay)
º Compliant with HD audio specification

LAN º Realtek RTL8101E 10/100 Mbps Fast Ethernet PHY

REAR PANEL I/O º 1 x PS/2 keyboard & PS/2 mouse connectors
º 1 x Serial port (COM1)
º 1 x VGA port
º 1 x RJ45 LAN connector
º 4 x USB ports
º 1 x Audio port (Line-in, Line-out, Mic-in)

INTERNAL I/O CONNECTORS & HEADERS º 1 x 24-pin ATX Power Supply connector
º 1 x 4-pin ATX 12V connector
º 1 x FDD connector
º 1 x IDE connector
º 4 x Serial ATA connectors
º 2 x USB 2.0 headers support additional 4 USB 2.0 Ports
º 1 x Front panel switch/LED header
º 1 x Front panel audio header
º 1 x Speaker header
º 1x CD in header
º 1 x 4pin CPU_FAN connectors
º 1 x 3-pin SYS_FAN connector

SYSTEM BIOS º AMI BIOS with 8Mb SPI Flash ROM
º Supports Plug and Play 1.0B, APM 1.2, Multi Boot, DMI
º Supports ACPI revision 1.0 specification

FORM FACTOR º Micro-ATX Size, 244mm*224mm

#8 MrBruce1959

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Posted 13 August 2010 - 02:01 PM

Now I am using newegg.com as a reference for your video cards specs.

http://www.newegg.com/Product/Product.aspx...N82E16814260050

I can not see why this card would not be getting enough power from the PSU to power up.

As for your on-board video vs. the add on, does it appear your getting dual monitor results with the on-board?

I'll check the AMI BIOS web site to see if that on-board feature can be turned off when a PCI-Express card is installed

Bruce.

Edited by MrBruce1959, 13 August 2010 - 02:01 PM.

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#9 Dwarf

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Posted 13 August 2010 - 02:01 PM

Try loosening your motherboard mounting screws and then insert the card. Make sure that everything lines up correctly, and that your card is squarely in its slot. Retighten your motherboard mounting screws. I had a similar problem with mine, and it turned out the board, although mounted correctly, was just a fraction of a mm out of alignment. This was enough to prevent the card from sitting correctly and evenly in its slot when fastened to the chassis.

#10 SeanyCozzie24v

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Posted 13 August 2010 - 02:06 PM

Now I am using newegg.com as a reference for your video cards specs.

http://www.newegg.com/Product/Product.aspx...N82E16814260050

I can not see why this card would not be getting enough power from the PSU to power up.

As for your on-board video vs. the add on, does it appear your getting dual monitor results with the on-board?

I'll check the AMI BIOS web site to see if that on-board feature can be turned off when a PCI-Express card is installed

Bruce.

funny enough i think i might need to update the bios.
also no i'm not getting dual monitor results. everything is normal.
how can i tell if my psu is putting out 550w

#11 SeanyCozzie24v

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Posted 13 August 2010 - 02:13 PM

btw that is the wrong card.
my card is a palit 8400 gs super 512mb with dual link dvi and a hdmi port.
this is mine. its the third picture you see on the left.
palit 8400gs super 512mb
palit 8400 gs super

Edited by SeanyCozzie24v, 13 August 2010 - 02:16 PM.


#12 MrBruce1959

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Posted 14 August 2010 - 11:19 PM

btw that is the wrong card.
my card is a palit 8400 gs super 512mb with dual link dvi and a hdmi port.

Thanks for clearing that up I didnt see that the other one was 256 Mb. :thumbsup:

I realize you now have another situation going on in a new post regarding your bad BIOS flash.

I'll try to help you out if it's possible.

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