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Boots to desktop, but files won't open--HD, OS or driver problem?


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#1 charliekane

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Posted 12 August 2010 - 08:25 PM

yeah, my laptop will boot all the way up to my desktop, but when i go to open up my files they won't open. plus, it takes forever or never for my desktop to completely load. when i put my computer on safe mode everything pretty much works fine: files will load, desktop completely loads, i can surf & DL some stuff from the net, watch vids on flash etc. w/ exceptions from the safe mode limitations: no sound, vids on wmp or other vid players won't play, etc.). so, what could be the problem?

i noticed that when in safe mode some drivers aren't used and since the files could open while in safe mode could the problem be a driver? if it is how do i find out which one it is? or is the problem my hard drive? i did a scan on my hard drive and it said it's been powered on for 19,163 hours. is the hard drive just burnt out? or is it the operating system? the comp does have a designed for windows 2000 or windows 2000 COA sticker but im using XP for this, could that be a problem? or is it something else w/ the os?

specs on the laptop (an old one):

compaq evo n610c
2GHz Pentium 4 processor
1GB RAM
40GB HD 4GB free
Windows XP sp3

additional info:

i cleaned up the comp and registry w/ "winutilities" yesterday. i, also, defragged it and disabled some startup programs and deleted some files to free up space while in safe mode, also ran a virus check, but files still won't open in regular mode.


thanks

Edited by hamluis, 12 August 2010 - 10:10 PM.
Moved from Internal Hardware to XP forum ~ Hamluis.


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#2 dc3

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Posted 12 August 2010 - 09:37 PM

Try doing a System Restore.

Start> All Programs> Accessories> System Tools> System Restore.

When this opens make sure that "Restore my computer to an earlier time" is chosen, and click on Next>.

The dates appearing in bold are the dates that you can restore to, click on the date that you want and then click Next> to start the System Restore. This may take a long time to complete, and when it is done it will restart your computer. When the computer restarts and you have logged on as the administrator a Restoration Complete page will appear, click on OK to complete the process.

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#3 charliekane

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Posted 12 August 2010 - 11:05 PM

Try doing a System Restore.

Start> All Programs> Accessories> System Tools> System Restore.

When this opens make sure that "Restore my computer to an earlier time" is chosen, and click on Next>.

The dates appearing in bold are the dates that you can restore to, click on the date that you want and then click Next> to start the System Restore. This may take a long time to complete, and when it is done it will restart your computer. When the computer restarts and you have logged on as the administrator a Restoration Complete page will appear, click on OK to complete the process.


holy bleep that worked. thanks a lot. really appreciate it. thank you, thank you and thank you again. you are it. i love you.

Edited by charliekane, 12 August 2010 - 11:06 PM.


#4 dc3

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Posted 13 August 2010 - 12:04 AM

Glad I could help. :thumbsup:

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