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Windows 7 update shutting down


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#1 DonutUK

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Posted 12 August 2010 - 02:53 PM

My wife's laptop has got Windows 7 on it.

Today when she booted it up it started installing updates.....7619 of them!

Its just a black screen with the Windows logo in the middle and updating text underneath keeping track of the updates.

It gets to about 5000 then just the laptop just shuts down.....well the screen goes completely blank and it looks like it has shut down. It does not respond to mouse input or anything else?

Help!

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#2 MrBruce1959

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Posted 13 August 2010 - 10:42 AM

There is something seriously wrong here, I am assuming these updates are from Microsoft's Windows update?

It is not possible for there to be 5000 updates from Microsoft even if hardware and program updates are included.

You laptop may be a victim of malware.

Can you boot this computer up in safe mode with networking by hitting the F8 key at the windows splash screen?

Please post back and we'll see what we can do for you, you came to the right place for professional help. :huh:

Kind regards.

Bruce.
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#3 DonutUK

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Posted 13 August 2010 - 03:16 PM

Went to boot the laptop up in safe mode with networking......it went through the loading files bit.....

Then it restarted and showed the "Configuring Windows update" window......and it proceeded to complete configuring and booted up normally!

Apparently the wife said it was doing a windows update when it started with the 7000 odd thing.....

I am going to shut it down it again in a bit and see if it will load normally.

Edited by DonutUK, 13 August 2010 - 03:33 PM.


#4 Jacee

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Posted 13 August 2010 - 05:19 PM

Do a startup repair http://www.sevenforums.com/tutorials/681-startup-repair.html

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