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i cant download an upgrade on maleware


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2 replies to this topic

#1 linda1981

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Posted 12 August 2010 - 01:56 PM

sad.gif i do have a log but dont know how to zipp it well i hope i did this correctly
DDS (Ver_10-03-17.01) - NTFSx86
Run by Owner at 14:28:31.87 on Thu 08/12/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.503.76 [GMT -4:00]

AV: AVG Internet Security *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
FW: AVG Firewall *enabled* {8decf618-9569-4340-b34a-d78d28969b66}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
svchost.exe
svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AVG\AVG9\Identity Protection\Agent\Bin\AVGIDSAgent.exe
svchost.exe
C:\Program Files\AGI\core\3.1\AGCoreService.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\AVG\AVG9\avgfws9.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\AVG\AVG9\avgemc.exe
C:\Program Files\AVG\AVG9\avgam.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\SigmaTel\C-Major Audio\WDM\stsystra.exe
C:\WINDOWS\system32\igfxpers.exe
C:\PROGRA~1\AVG\AVG9\avgtray.exe
C:\Program Files\Dealio Toolbar\SearchSettings.exe
C:\Program Files\MSN Toolbar\Platform\4.0.0360.0\mswinext.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\The Weather Channel FW\Desktop\DesktopWeather.exe
C:\Program Files\AVG\AVG9\Identity Protection\agent\bin\avgidsmonitor.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Program Files\mIRC\mirc.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Microsoft\Search Enhancement Pack\SCServer\SCServer.exe
C:\Documents and Settings\Owner\Desktop\dds.scr

============== Pseudo HJT Report ===============

uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://toolbar.ask.com/toolbarv/askRedirect?o=13149&gct=&gc=1&q=%s
uURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
uURLSearchHooks: H - No File
uURLSearchHooks: H - No File
uURLSearchHooks: H - No File
uURLSearchHooks: {e312764e-7706-43f1-8dab-fcdd2b1e416d} - c:\program files\dealio toolbar\SearchSettings.dll
BHO: Dealio Toolbar: {01398b87-61af-4ffb-9ab5-1a1c5fb39a9c} - c:\program files\dealio toolbar\DealioToolbarIE.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: agcore.AGUtils: {0bc6e3fa-78ef-4886-842c-5a1258c4455a} - mscoree.dll
BHO: AskBar BHO: {201f27d4-3704-41d6-89c1-aa35e39143ed} - c:\program files\askbardis\bar\bin\askBar.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
BHO: MSN Toolbar BHO: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\msn toolbar\platform\4.0.0360.0\npwinext.dll
BHO: {e312764e-7706-43f1-8dab-fcdd2b1e416d} - c:\program files\dealio toolbar\SearchSettings.dll
TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
TB: Ask Toolbar: {3041d03e-fd4b-44e0-b742-2d9b88305f98} - c:\program files\askbardis\bar\bin\askBar.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
TB: Dealio Toolbar: {01398b87-61af-4ffb-9ab5-1a1c5fb39a9c} - c:\program files\dealio toolbar\DealioToolbarIE.dll
TB: MSN Toolbar: {8dcb7100-df86-4384-8842-8fa844297b3f} - c:\program files\msn toolbar\platform\4.0.0360.0\npwinext.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [DW6] "c:\program files\the weather channel fw\desktop\DesktopWeather.exe"
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\stsystra.exe
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe
mRun: [AVG9_TRAY] c:\progra~1\avg\avg9\avgtray.exe
mRun: [SearchSettings] c:\program files\dealio toolbar\SearchSettings.exe
mRun: [MSN Toolbar] "c:\program files\msn toolbar\platform\4.0.0360.0\mswinext.exe"
mRun: [Microsoft Default Manager] "c:\program files\microsoft\search enhancement pack\default manager\DefMgr.exe" -resume
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
StartupFolder: c:\docume~1\owner\startm~1\programs\startup\iwinde~1.lnk - c:\documents and settings\all users\application data\iwin games\desktopalerts\DesktopAlerts.exe
StartupFolder: c:\docume~1\owner\startm~1\programs\startup\webshots.lnk - c:\program files\webshots\3.1.5.7613\Launcher.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/swflash.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg9\avgpp.dll
Notify: avgrsstarter - avgrsstx.dll
Notify: GoToAssist - c:\program files\citrix\gotoassist\514\G2AWinLogon.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

============= SERVICES / DRIVERS ===============

R0 AVGIDSErHrxpx;AVG9IDSErHr;c:\windows\system32\drivers\AVGIDSxx.sys [2009-11-9 25168]
R0 AvgRkx86;avgrkx86.sys;c:\windows\system32\drivers\avgrkx86.sys [2009-6-10 52872]
R1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-6-10 216400]
R1 AvgMfx86;AVG On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2009-6-10 29584]
R1 AvgTdiX;AVG8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-6-10 243024]
R2 AGCoreService;AG Core Services;c:\program files\agi\core\3.1\AGCoreService.exe [2009-6-19 20480]
R2 avg9emc;AVG E-mail Scanner;c:\program files\avg\avg9\avgemc.exe [2010-6-22 921952]
R2 avg9wd;AVG WatchDog;c:\program files\avg\avg9\avgwdsvc.exe [2010-6-22 308136]
R2 avgfws9;AVG Firewall;c:\program files\avg\avg9\avgfws9.exe [2010-6-22 2331032]
R2 AVGIDSAgent;AVG9IDSAgent;c:\program files\avg\avg9\identity protection\agent\bin\AVGIDSAgent.exe [2010-6-22 5897808]
R3 Avgfwdx;Avgfwdx;c:\windows\system32\drivers\avgfwdx.sys [2009-6-10 30104]
R3 AVGIDSDriverxpx;AVG9IDSDriver;c:\program files\avg\avg9\identity protection\agent\driver\platform_xp\AVGIDSDriver.sys [2009-11-9 122448]
R3 AVGIDSFilterxpx;AVG9IDSFilter;c:\program files\avg\avg9\identity protection\agent\driver\platform_xp\AVGIDSFilter.sys [2009-11-9 30288]
R3 AVGIDSShimxpx;AVG9IDSShim;c:\program files\avg\avg9\identity protection\agent\driver\platform_xp\AVGIDSShim.sys [2009-11-9 26192]
S3 Avgfwfd;AVG network filter service;c:\windows\system32\drivers\avgfwdx.sys [2009-6-10 30104]
S3 DellBIOS;DellBIOS;c:\windows\DellBIOS.Sys [2009-6-10 5120]

=============== Created Last 30 ================

2010-07-14 21:22:35 744448 -c----w- c:\windows\system32\dllcache\helpsvc.exe

==================== Find3M ====================

2010-06-22 14:22:56 243024 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2010-06-22 14:22:39 12536 ----a-w- c:\windows\system32\avgrsstx.dll
2010-06-22 14:20:16 25168 ----a-w- c:\windows\system32\drivers\AVGIDSxx.sys
2010-06-22 14:15:10 216400 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2010-01-07 13:16:32 16384 --sha-w- c:\windows\system32\config\systemprofile\cookies\index.dat
2010-01-07 13:16:32 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\index.dat
2009-06-22 01:57:36 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012009062120090622\index.dat
2010-01-07 13:16:32 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\temporary internet files\content.ie5\index.dat

============= FINISH: 14:30:05.95 ===============

Edited by linda1981, 12 August 2010 - 02:10 PM.


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#2 myrti

myrti

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Posted 19 August 2010 - 06:42 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

Please include a clear description of the problems you're having, along with any steps you may have performed so far.

Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.

Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.
We need to create an OTL Report
  1. Please download OTL from one of the following mirrors:
  2. Save it to your desktop.
  3. Double click on the icon on your desktop.
  4. Click the "Scan All Users" checkbox.
  5. In the custom scan box paste the following:
    CODE
    msconfig
    safebootminimal
    activex
    drivers32
    netsvcs
    %SYSTEMDRIVE%\*.exe
    /md5start
    eventlog.dll
    scecli.dll
    netlogon.dll
    cngaudit.dll
    sceclt.dll
    ntelogon.dll
    logevent.dll
    iaStor.sys
    nvstor.sys
    atapi.sys
    IdeChnDr.sys
    viasraid.sys
    AGP440.sys
    vaxscsi.sys
    nvatabus.sys
    viamraid.sys
    nvata.sys
    nvgts.sys
    iastorv.sys
    ViPrt.sys
    eNetHook.dll
    ahcix86.sys
    KR10N.sys
    nvstor32.sys
    ahcix86s.sys
    nvrd32.sys
    symmpi.sys
    adp3132.sys
    mv61xx.sys
    nvraid.sys
    /md5stop
    %systemroot%\*. /mp /s
    %systemroot%\system32\*.dll /lockedfiles
    %systemroot%\Tasks\*.job /lockedfiles
    %systemroot%\system32\drivers\*.sys /lockedfiles
    %systemroot%\System32\config\*.sav
    %systemroot%\system32\drivers\*.sys /90
  6. Push the button.
  7. Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extra.txt<--Will be minimized

In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. I suggest you do this and select Immediate E-Mail notification and click on Proceed. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.

After 5 days if a topic is not replied to we assume it has been abandoned and it is closed.

regards myrti

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

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#3 myrti

myrti

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Posted 25 August 2010 - 08:48 AM

Due to lack of feedback, this topic is now Closed

If you need this topic reopened, please send me a PM.
Please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

With Regards,
myrti

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

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