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deleteing print jobs on hp deskjet 895e


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#1 fisgreg

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Posted 12 August 2010 - 07:28 AM

i have had numerous problems in deleting print jobs from the printer queue. they seem to get hung up and just keep printing page after page of special characters. i have tried canceling the job. power the printer on and off. unplug the printer cable. sometimes i have had to do all 3 numerous times before the print job will clear all the while wasting paper and ink. i don't see any updates to the driver.

any suggestions

thanks

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#2 hamluis

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Posted 12 August 2010 - 09:08 AM

You could always try turning the spooler service off...then turning it on again. Or simply delete/uninstall the printer and software...and then reinstall it.

I believe that's what I do at times (i don't print often and don't really remember).

Louis




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