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#1 Bipolargandolf

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Posted 11 August 2010 - 04:08 PM

Previous thread in XP forum, http://www.bleepingcomputer.com/forums/ind...p;#entry1882636.

ok, I have a DDS log here but I was unable to get a gmer log because the computer would restart itself saying it was an ungraceful shutdown, but heres the DDS log, I didn't see an Attach.txt with it only DDS.txt, hopefully this will be enough info for you.


DDS (Ver_10-03-17.01) - NTFSx86
Run by sam at 14:34:31.45 on Wed 08/11/2010
Internet Explorer: 8.0.6001.18928
Microsoft® Windows Vista™ Home Basic 6.0.6001.1.1252.1.1033.18.894.306 [GMT -5:00]


============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\rundll32.exe
c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
c:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
c:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Windows\system32\lxcycoms.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\hp\support\hpsysdrv.exe
C:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe
C:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
C:\WINDOWS\System32\jureg.exe
C:\Program Files\Lexmark 3400 Series\lxcymon.exe
C:\Program Files\Lexmark 3400 Series\ezprint.exe
C:\Program Files\Alwil Software\Avast4\ashDisp.exe
C:\WINDOWS\System32\rundll32.exe
C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
C:\WINDOWS\RtHDVCpl.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe
C:\Windows\system32\schtasks.exe
C:\Program Files\PeoplePC\ISP6600\Browser\Bartshel.exe
C:\Program Files\OpenOffice.org 2.4\program\soffice.exe
C:\Program Files\OpenOffice.org 2.4\program\soffice.BIN
C:\Program Files\PeoplePC\ISP6600\Browser\PPShared.exe
C:\Windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe
c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Windows\system32\WUDFHost.exe
C:\Windows\System32\mobsync.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
F:\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://home.peoplepc.com/websearch
uSearch Bar = hxxp://home.peoplepc.com/search
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=74&bd=Presario&pf=desktop
mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=74&bd=Presario&pf=desktop
uInternet Settings,ProxyServer = http=localhost:8080
uInternet Settings,ProxyOverride =
mSearchAssistant = hxxp://home.peoplepc.com/search
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Lexmark Toolbar: {1017a80c-6f09-4548-a84d-edd6ac9525f0} - c:\program files\lexmark toolbar\toolband.dll
BHO: {1e8a6170-7264-4d0f-beae-d42a53123c75} - c:\program files\common files\symantec shared\coshared\browser\1.5\NppBho.dll
BHO: Accelerator Plugin: {656ec4b7-072b-4698-b504-2a414c1f0037} - c:\progra~1\people~1\PRPL_I~1.DLL
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_04\bin\ssv.dll
BHO: PeoplePal Toolbar: {a8fb8eb3-183b-4598-924d-86f0e5e37085} - c:\program files\peoplepc\toolbar\ppctoolbar.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
TB: Show Norton Toolbar: {90222687-f593-4738-b738-fbee9c7b26df} - c:\program files\common files\symantec shared\coshared\browser\1.5\UIBHO.dll
TB: Lexmark Toolbar: {1017a80c-6f09-4548-a84d-edd6ac9525f0} - c:\program files\lexmark toolbar\toolband.dll
TB: PeoplePal Toolbar: {a8fb8eb3-183b-4598-924d-86f0e5e37085} - c:\program files\peoplepc\toolbar\ppctoolbar.dll
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [HPAdvisor] c:\program files\hewlett-packard\hp advisor\HPAdvisor.exe autoRun
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [hpsysdrv] c:\hp\support\hpsysdrv.exe
mRun: [OsdMaestro] "c:\program files\hewlett-packard\on-screen osd indicator\OSD.exe"
mRun: [HP Health Check Scheduler] c:\program files\hewlett-packard\hp health check\HPHC_Scheduler.exe
mRun: [SunJavaUpdateReg] "c:\windows\system32\jureg.exe"
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [IS CfgWiz] "c:\program files\common files\symantec shared\opc\{31011d49-d90c-4da0-878b-78d28ad507af}\cltUIStb.exe" /MODULE CfgWiz /GUID {BC8D3EAF-F864-4d4b-AB4D-B3D0C32E2840} /MODE CfgWiz /CMDLINE "REBOOT"
mRun: []
mRun: [Bart Station] c:\program files\peoplepc\isp6600\bin\PPCOLink.exe -STATION
mRun: [lxcymon.exe] "c:\program files\lexmark 3400 series\lxcymon.exe"
mRun: [EzPrint] "c:\program files\lexmark 3400 series\ezprint.exe"
mRun: [FaxCenterServer] "c:\program files\lexmark fax solutions\fm3032.exe" /s
mRun: [LXCYCATS] rundll32 c:\windows\system32\spool\drivers\w32x86\3\LXCYtime.dll,_RunDLLEntry@16
mRun: [avast!] c:\progra~1\alwils~1\avast4\ashDisp.exe
mRun: [DPService] "c:\program files\hp\dvdplay\DPService.exe"
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRunOnce: [PCDrProfiler] c:\program files\pc-doctor 5 for windows\RunProfiler.exe -r
mRunOnce: [Launcher] %WINDIR%\SMINST\launcher.exe
StartupFolder: c:\users\sam\appdata\roaming\micros~1\windows\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
StartupFolder: c:\users\sam\appdata\roaming\micros~1\windows\startm~1\programs\startup\openof~1.lnk - c:\program files\openoffice.org 2.4\program\quickstart.exe
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0004-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_04\bin\ssv.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_04-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0004-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_04-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_04-windows-i586.cab

============= SERVICES / DRIVERS ===============

R1 aswSP;avast! Self Protection;c:\windows\system32\drivers\aswSP.sys [2008-4-8 114768]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2008-4-8 20560]
R2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [2008-1-26 53328]
R2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast4\ashServ.exe [2008-12-3 138680]
R2 lxcy_device;lxcy_device;c:\windows\system32\lxcycoms.exe -service --> c:\windows\system32\lxcycoms.exe -service [?]
R3 avast! Mail Scanner;avast! Mail Scanner;c:\program files\alwil software\avast4\ashMaiSv.exe [2008-12-3 254040]
R3 avast! Web Scanner;avast! Web Scanner;c:\program files\alwil software\avast4\ashWebSv.exe [2008-12-3 352920]
S3 IDSvix86;Symantec Intrusion Prevention Driver;c:\progra~2\symantec\defini~1\symcdata\idsdefs\20070108.003\IDSvix86.sys [2007-8-31 212280]
S3 Symantec Core LC;Symantec Core LC;c:\program files\common files\symantec shared\ccpd-lc\symlcsvc.exe [2007-8-31 1174664]

=============== Created Last 30 ================

2010-08-11 19:33:03 0 ----a-w- c:\users\sam\defogger_reenable

==================== Find3M ====================

2010-05-26 16:16:50 34304 ----a-w- c:\windows\system32\atmlib.dll
2010-05-26 14:25:15 289792 ----a-w- c:\windows\system32\atmfd.dll
2010-05-21 19:14:28 221568 ------w- c:\windows\system32\MpSigStub.exe
2009-02-28 22:54:10 174 --sha-w- c:\program files\desktop.ini
2009-02-28 22:52:53 51200 ----a-w- c:\windows\inf\infpub.dat
2009-02-28 22:52:53 143360 ----a-w- c:\windows\inf\infstrng.dat
2009-02-28 22:52:20 86016 ----a-w- c:\windows\inf\infstor.dat
2009-02-28 22:43:20 665600 ----a-w- c:\windows\inf\drvindex.dat
2006-11-02 12:39:34 30674 ----a-w- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 12:39:34 30674 ----a-w- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 12:39:34 287440 ----a-w- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 12:39:34 287440 ----a-w- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfc.dat
2007-12-09 16:29:47 16384 --sha-w- c:\windows\serviceprofiles\localservice\appdata\local\microsoft\windows\history\history.ie5\index.dat
2007-12-09 16:29:47 32768 --sha-w- c:\windows\serviceprofiles\localservice\appdata\local\microsoft\windows\temporary internet files\content.ie5\index.dat
2007-12-09 16:29:47 16384 --sha-w- c:\windows\serviceprofiles\localservice\appdata\roaming\microsoft\windows\cookies\index.dat
2009-03-01 00:26:43 32768 --sha-w- c:\windows\system32\config\systemprofile\appdata\local\microsoft\windows\history\history.ie5\mshist012009022820090301\index.dat
2007-08-31 12:18:15 8192 --sha-w- c:\windows\users\default\NTUSER.DAT

============= FINISH: 14:37:40.89 ===============

Edited by hamluis, 12 August 2010 - 06:47 AM.
Added link to previous thread, moved from XP forum to Malware Removal Logs ~ Hamluis.


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#2 suebaby41

suebaby41

    W.A.M. (Women Against Malware)


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Posted 19 August 2010 - 06:23 AM

Welcome to the BleepingComputer Forums.

Since it has been a few days since you scanned your computer with HijackThis, we will need a new HijackThis log. If you have not already downloaded Random's System Information Tool (RSIT), please download Random's System Information Tool (RSIT) by random/random which includes a HijackThis log and save it to your desktop. If you have RSIT already on your computer, please run it again.
  1. Double click on RSIT.exe to run RSIT.
  2. Click Continue at the disclaimer screen.
  3. Please post the contents of log.txt.
Thank you for your patience.

Please see Preparation Guide for use before posting about your potential Malware problem.

If you have already posted this log at another forum or if you decide to seek help at another forum, please let us know. There is a shortage of helpers and taking the time of two volunteer helpers means that someone else may not be helped.

Please post your HijackThis log as a reply to this thread and not as an attachment. I am always leery of opening attachments so I always request that HijackThis logs are to be posted as a reply to the thread. I do not think that you are attaching anything scary but others may do so.

While we are working on your HijackThis log, please:
  1. Reply to this thread; do not start another!
  2. Do not make any changes on your computer during the cleaning process or download/add programs on your computer unless instructed to do so.
  3. Do not run any other tool until instructed to do so!
  4. Let me know if any of the links do not work or if any of the tools do not work.
  5. Tell me about problems or symptoms that occur during the fix.
  6. Do not run any other programs or open any other windows while doing a fix.
  7. Ask any questions that you have regarding the fix(es), the infection(s), the performance of your computer, etc.
Thanks.
You don't stop laughing when you get old; you get old when you stop laughing.
A Member of U-N-I-T-E (Unified Network of Instructors and Trained Eliminators)
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No reply within 5 days will result in your topic being closed. If you need more time, please let me know by posting in this topic so that your topic will not be closed.

#3 Bipolargandolf

Bipolargandolf
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Posted 19 August 2010 - 03:14 PM

hello and thank you for your help

here is the log.txt as requested

Logfile of random's system information tool 1.08 (written by random/random)
Run by sam at 2010-08-19 14:55:30
Microsoft® Windows Vista™ Home Basic Service Pack 1
System drive C: has 63 GB (59%) free of 106 GB
Total RAM: 894 MB (29% free)

HijackThis download failed

======Scheduled tasks folder======

C:\Windows\tasks\HPCeeScheduleForsam.job

======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4efb-9B51-7695ECA05670}]
&Yahoo! Toolbar Helper - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll [2007-03-20 803864]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}]
Adobe PDF Reader Link Helper - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll [2006-10-23 62080]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{1017A80C-6F09-4548-A84D-EDD6AC9525F0}]
Lexmark Toolbar - C:\Program Files\Lexmark Toolbar\toolband.dll [2006-08-09 184320]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{1E8A6170-7264-4D0F-BEAE-D42A53123C75}]
c:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\NppBho.dll [2007-01-11 96936]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{656EC4B7-072B-4698-B504-2A414C1F0037}]
Accelerator Plugin - C:\PROGRA~1\PEOPLE~1\PRPL_I~1.DLL [2007-07-03 165400]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}]
SSVHelper Class - C:\Program Files\Java\jre1.6.0_04\bin\ssv.dll [2007-12-14 509328]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{A8FB8EB3-183B-4598-924D-86F0E5E37085}]
PeoplePal Toolbar - c:\program files\peoplepc\toolbar\ppctoolbar.dll [2010-07-31 485200]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
{EF99BD32-C1FB-11D2-892F-0090271D4F88} - Yahoo! Toolbar - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll [2007-03-20 803864]
{90222687-F593-4738-B738-FBEE9C7B26DF} - Show Norton Toolbar - c:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll [2007-01-11 607888]
{1017A80C-6F09-4548-A84D-EDD6AC9525F0} - Lexmark Toolbar - C:\Program Files\Lexmark Toolbar\toolband.dll [2006-08-09 184320]
{A8FB8EB3-183B-4598-924D-86F0E5E37085} - PeoplePal Toolbar - c:\program files\peoplepc\toolbar\ppctoolbar.dll [2010-07-31 485200]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"Windows Defender"=C:\Program Files\Windows Defender\MSASCui.exe [2008-01-19 1008184]
"hpsysdrv"=c:\hp\support\hpsysdrv.exe [2007-04-18 65536]
"OsdMaestro"=C:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe [2007-02-15 118784]
"HP Health Check Scheduler"=c:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe [2007-05-24 71176]
"SunJavaUpdateReg"=C:\Windows\system32\jureg.exe [2007-12-14 54672]
"ccApp"=c:\Program Files\Common Files\Symantec Shared\ccApp.exe [2007-01-09 115816]
"IS CfgWiz"=c:\Program Files\Common Files\Symantec Shared\OPC\{31011D49-D90C-4da0-878B-78D28AD507AF}\cltUIStb.exe [2007-01-12 431752]
""= []
"Bart Station"=C:\Program Files\PeoplePC\ISP6600\BIN\PPCOLink.exe [2007-08-07 25944]
"lxcymon.exe"=C:\Program Files\Lexmark 3400 Series\lxcymon.exe [2007-06-25 291504]
"EzPrint"=C:\Program Files\Lexmark 3400 Series\ezprint.exe [2007-06-25 82608]
"FaxCenterServer"=C:\Program Files\Lexmark Fax Solutions\fm3032.exe [2007-06-25 295600]
"LXCYCATS"=rundll32 C:\Windows\system32\spool\DRIVERS\W32X86\3\LXCYtime.dll,_RunDLLEntry@16 []
"avast!"=C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe [2009-11-24 81000]
"DPService"=C:\Program Files\HP\DVDPlay\DPService.exe [2007-12-18 90112]
"NvCplDaemon"=C:\Windows\system32\NvCpl.dll [2008-05-22 13539872]
"NvMediaCenter"=C:\Windows\system32\NvMcTray.dll [2008-05-22 92704]
"Adobe Reader Speed Launcher"=C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe [2008-01-11 39792]
"RtHDVCpl"=C:\Windows\RtHDVCpl.exe [2008-01-15 4874240]
"QuickTime Task"=C:\Program Files\QuickTime\qttask.exe [2010-01-20 77824]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"PCDrProfiler"=C:\Program Files\PC-Doctor 5 for Windows\RunProfiler.exe [2007-04-05 73728]
"Launcher"=C:\Windows\SMINST\launcher.exe [2007-04-03 44168]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"Sidebar"=C:\Program Files\Windows Sidebar\sidebar.exe [2008-01-19 1233920]
"HPAdvisor"=C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe [2007-06-01 1783400]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\WindowsWelcomeCenter]
oobefldr.dll,ShowWelcomeCenter []

C:\Users\sam\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup
OneNote 2007 Screen Clipper and Launcher.lnk - C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
OpenOffice.org 2.4.lnk - C:\Program Files\OpenOffice.org 2.4\program\quickstart.exe

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1
"EnableUIADesktopToggle"=0

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"C:\Program Files\EarthLink TotalAccess\TaskPanl.exe"="C:\Program Files\EarthLink TotalAccess\TaskPanl.exe:*:Enabled:Earthlink"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]

======File associations======

.js - edit - C:\Windows\System32\Notepad.exe %1
.js - open - C:\Windows\System32\WScript.exe "%1" %*

======List of files/folders created in the last 1 months======

2010-08-19 14:55:31 ----D---- C:\Program Files\trend micro
2010-08-19 14:55:30 ----D---- C:\rsit
2010-08-11 14:40:54 ----A---- C:\kfldypow.sys
2010-08-09 12:19:24 ----A---- C:\Windows\system32\occache.dll
2010-08-09 12:19:24 ----A---- C:\Windows\system32\mstime.dll
2010-08-09 12:19:23 ----A---- C:\Windows\system32\jsproxy.dll
2010-08-09 12:19:23 ----A---- C:\Windows\system32\iepeers.dll
2010-08-09 12:19:22 ----A---- C:\Windows\system32\msfeedsbs.dll
2010-08-09 12:19:22 ----A---- C:\Windows\system32\msfeeds.dll
2010-08-09 12:19:21 ----A---- C:\Windows\system32\wininet.dll
2010-08-09 12:19:21 ----A---- C:\Windows\system32\ieui.dll
2010-08-09 12:19:21 ----A---- C:\Windows\system32\iesetup.dll
2010-08-09 12:19:21 ----A---- C:\Windows\system32\iernonce.dll
2010-08-09 12:19:20 ----A---- C:\Windows\system32\iedkcs32.dll
2010-08-09 12:19:19 ----A---- C:\Windows\system32\msfeedssync.exe
2010-08-09 12:19:19 ----A---- C:\Windows\system32\ie4uinit.exe
2010-08-09 12:19:18 ----A---- C:\Windows\system32\ieUnatt.exe
2010-08-09 12:19:18 ----A---- C:\Windows\system32\iertutil.dll
2010-08-09 12:19:17 ----A---- C:\Windows\system32\iesysprep.dll
2010-08-09 12:19:15 ----A---- C:\Windows\system32\urlmon.dll
2010-08-09 12:19:13 ----A---- C:\Windows\system32\ieframe.dll
2010-08-09 12:19:11 ----A---- C:\Windows\system32\mshtml.dll
2010-08-09 12:17:22 ----A---- C:\Windows\system32\mshtmled.dll
2010-08-09 12:17:21 ----A---- C:\Windows\system32\mshtmler.dll
2010-08-09 12:17:21 ----A---- C:\Windows\system32\icardie.dll
2010-08-09 12:17:21 ----A---- C:\Windows\system32\admparse.dll
2010-08-09 12:17:20 ----A---- C:\Windows\system32\msls31.dll
2010-08-09 12:17:20 ----A---- C:\Windows\system32\imgutil.dll
2010-08-09 12:17:20 ----A---- C:\Windows\system32\ieakeng.dll
2010-08-09 12:17:20 ----A---- C:\Windows\system32\dxtmsft.dll
2010-08-09 12:17:20 ----A---- C:\Windows\system32\corpol.dll
2010-08-09 12:17:19 ----A---- C:\Windows\system32\licmgr10.dll
2010-08-09 12:17:19 ----A---- C:\Windows\system32\inseng.dll
2010-08-09 12:17:19 ----A---- C:\Windows\system32\dxtrans.dll
2010-08-09 12:17:18 ----A---- C:\Windows\system32\webcheck.dll
2010-08-09 12:17:18 ----A---- C:\Windows\system32\msrating.dll
2010-08-09 12:17:18 ----A---- C:\Windows\system32\ieaksie.dll
2010-08-09 12:17:17 ----A---- C:\Windows\system32\WinFXDocObj.exe
2010-08-09 12:17:17 ----A---- C:\Windows\system32\wextract.exe
2010-08-09 12:17:17 ----A---- C:\Windows\system32\ieakui.dll
2010-08-09 12:17:16 ----A---- C:\Windows\system32\pngfilt.dll
2010-08-09 12:17:16 ----A---- C:\Windows\system32\advpack.dll
2010-08-09 12:17:15 ----A---- C:\Windows\system32\vbscript.dll
2010-08-09 12:17:15 ----A---- C:\Windows\system32\url.dll
2010-08-09 12:17:15 ----A---- C:\Windows\system32\jscript.dll
2010-08-09 12:17:15 ----A---- C:\Windows\system32\ieapfltr.dll
2010-08-09 12:17:13 ----A---- C:\Windows\system32\mshta.exe
2010-08-09 12:17:13 ----A---- C:\Windows\system32\iexpress.exe
2010-08-09 12:17:12 ----A---- C:\Windows\system32\SetIEInstalledDate.exe
2010-08-09 12:17:12 ----A---- C:\Windows\system32\SetDepNx.exe
2010-08-09 12:17:12 ----A---- C:\Windows\system32\RegisterIEPKEYs.exe
2010-08-09 12:17:12 ----A---- C:\Windows\system32\PDMSetup.exe
2010-08-04 23:28:53 ----A---- C:\Windows\system32\shell32.dll

======List of files/folders modified in the last 1 months======

2010-08-19 14:55:33 ----D---- C:\Windows\Temp
2010-08-19 14:55:31 ----RD---- C:\Program Files
2010-08-19 14:54:36 ----D---- C:\Users\sam\AppData\Roaming\OpenOffice.org2
2010-08-19 14:53:07 ----D---- C:\Windows\SMINST
2010-08-11 15:59:39 ----D---- C:\Windows\Minidump
2010-08-11 15:59:19 ----D---- C:\WINDOWS
2010-08-11 15:22:16 ----D---- C:\Windows\System32
2010-08-11 15:22:16 ----D---- C:\Windows\inf
2010-08-11 15:22:16 ----A---- C:\Windows\system32\PerfStringBackup.INI
2010-08-09 12:43:30 ----D---- C:\Windows\rescache
2010-08-09 12:23:48 ----D---- C:\Windows\system32\migration
2010-08-09 12:23:48 ----D---- C:\Program Files\Internet Explorer
2010-08-09 12:23:44 ----D---- C:\Windows\system32\en-US
2010-08-09 12:23:44 ----D---- C:\Windows\PolicyDefinitions
2010-08-09 12:20:56 ----SHD---- C:\Windows\Installer
2010-08-09 12:20:53 ----D---- C:\Windows\system32\zh-TW
2010-08-09 12:20:53 ----D---- C:\Windows\system32\zh-HK
2010-08-09 12:20:53 ----D---- C:\Windows\system32\tr-TR
2010-08-09 12:20:53 ----D---- C:\Windows\system32\sv-SE
2010-08-09 12:20:53 ----D---- C:\Windows\system32\pt-BR
2010-08-09 12:20:53 ----D---- C:\Windows\system32\nl-NL
2010-08-09 12:20:53 ----D---- C:\Windows\system32\nb-NO
2010-08-09 12:20:53 ----D---- C:\Windows\system32\ko-KR
2010-08-09 12:20:53 ----D---- C:\Windows\system32\it-IT
2010-08-09 12:20:53 ----D---- C:\Windows\system32\he-IL
2010-08-09 12:20:53 ----D---- C:\Windows\system32\fr-FR
2010-08-09 12:20:53 ----D---- C:\Windows\system32\fi-FI
2010-08-09 12:20:53 ----D---- C:\Windows\system32\es-ES
2010-08-09 12:20:53 ----D---- C:\Windows\system32\el-GR
2010-08-09 12:20:53 ----D---- C:\Windows\system32\de-DE
2010-08-09 12:20:53 ----D---- C:\Windows\system32\da-DK
2010-08-09 12:20:52 ----D---- C:\Windows\system32\ar-SA
2010-08-09 12:20:31 ----D---- C:\Windows\winsxs
2010-08-09 12:20:28 ----D---- C:\Windows\system32\catroot
2010-08-09 12:19:54 ----D---- C:\Windows\system32\catroot2
2010-08-09 12:13:39 ----SHD---- C:\System Volume Information
2010-08-07 15:27:28 ----D---- C:\Program Files\lx_cats
2010-08-07 15:27:25 ----HD---- C:\ProgramData
2010-08-06 20:06:41 ----D---- C:\Windows\Prefetch
2010-07-22 08:27:51 ----D---- C:\Windows\Debug
2010-07-20 03:01:40 ----D---- C:\Program Files\Windows Mail

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R0 nvstor32;nvstor32; C:\Windows\system32\drivers\nvstor32.sys [2007-07-02 110112]
R0 PxHelp20;PxHelp20; C:\Windows\System32\Drivers\PxHelp20.sys [2007-06-20 43872]
R1 aswRdr;aswRdr; C:\Windows\system32\drivers\aswRdr.sys [2009-11-24 23120]
R1 aswSP;avast! Self Protection; C:\Windows\system32\drivers\aswSP.sys [2009-11-24 114768]
R1 aswTdi;avast! Network Shield Support; C:\Windows\system32\drivers\aswTdi.sys [2009-11-24 48560]
R1 eeCtrl;Symantec Eraser Control driver; \??\C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys [2007-01-09 387384]
R1 SRTSPX;SRTSPX; C:\Windows\System32\Drivers\SRTSPX.SYS [2007-01-11 25400]
R2 aswFsBlk;aswFsBlk; C:\Windows\system32\DRIVERS\aswFsBlk.sys [2009-11-24 20560]
R2 aswMonFlt;aswMonFlt; C:\Windows\system32\DRIVERS\aswMonFlt.sys [2009-11-24 53328]
R2 mdmxsdk;mdmxsdk; C:\Windows\system32\DRIVERS\mdmxsdk.sys [2006-06-19 12672]
R2 XAudio;XAudio; C:\Windows\system32\DRIVERS\xaudio.sys [2007-10-18 8704]
R3 HSF_DP;HSF_DP; C:\Windows\system32\DRIVERS\HSX_DP.sys [2008-05-08 980992]
R3 HSXHWBS2;HSXHWBS2; C:\Windows\system32\DRIVERS\HSXHWBS2.sys [2008-05-08 266752]
R3 IntcAzAudAddService;Service for Realtek HD Audio (WDM); C:\Windows\system32\drivers\RTKVHDA.sys [2008-01-15 2047576]
R3 NVENETFD;NVIDIA nForce Networking Controller Driver; C:\Windows\system32\DRIVERS\nvmfdx32.sys [2007-05-03 1065384]
R3 nvlddmkm;nvlddmkm; C:\Windows\system32\DRIVERS\nvlddmkm.sys [2008-05-22 7465312]
R3 winachsf;winachsf; C:\Windows\system32\DRIVERS\HSX_CNXT.sys [2008-05-08 661504]
R3 WUDFRd;WUDFRd; C:\Windows\system32\DRIVERS\WUDFRd.sys [2008-01-19 83328]
S3 drmkaud;Microsoft Kernel DRM Audio Descrambler; C:\Windows\system32\drivers\drmkaud.sys [2008-01-19 5632]
S3 HdAudAddService;Microsoft 1.1 UAA Function Driver for High Definition Audio Service; C:\Windows\system32\drivers\HdAudio.sys [2006-11-02 235520]
S3 IDSvix86;Symantec Intrusion Prevention Driver; \??\C:\PROGRA~2\Symantec\DEFINI~1\SymcData\idsdefs\20070108.003\IDSvix86.sys [2006-12-27 212280]
S3 MSKSSRV;Microsoft Streaming Service Proxy; C:\Windows\system32\drivers\MSKSSRV.sys [2008-01-19 8192]
S3 MSPCLOCK;Microsoft Streaming Clock Proxy; C:\Windows\system32\drivers\MSPCLOCK.sys [2008-01-19 5888]
S3 MSPQM;Microsoft Streaming Quality Manager Proxy; C:\Windows\system32\drivers\MSPQM.sys [2008-01-19 5504]
S3 MSTEE;Microsoft Streaming Tee/Sink-to-Sink Converter; C:\Windows\system32\drivers\MSTEE.sys [2008-01-19 6016]
S3 NAVENG;NAVENG; \??\C:\PROGRA~2\Symantec\DEFINI~1\VIRUSD~1\20070522.019\NAVENG.SYS [2007-05-22 77688]
S3 NAVEX15;NAVEX15; \??\C:\PROGRA~2\Symantec\DEFINI~1\VIRUSD~1\20070522.019\NAVEX15.SYS [2007-05-22 852824]
S3 SPBBCDrv;SPBBCDrv; \??\C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCDrv.sys [2007-01-03 417592]
S3 SRTSP;SRTSP; C:\Windows\System32\Drivers\SRTSP.SYS [2007-01-11 247608]
S3 SRTSPL;SRTSPL; C:\Windows\System32\Drivers\SRTSPL.SYS [2007-01-11 276792]
S3 SymEvent;SymEvent; \??\C:\Windows\system32\Drivers\SYMEVENT.SYS [2007-08-31 115000]
S3 usbscan;USB Scanner Driver; C:\Windows\system32\DRIVERS\usbscan.sys [2008-01-19 35328]
S3 WpdUsb;WpdUsb; C:\Windows\system32\DRIVERS\wpdusb.sys [2008-01-19 39936]

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 aswUpdSv;avast! iAVS4 Control Service; C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe [2009-11-24 18752]
R2 avast! Antivirus;avast! Antivirus; C:\Program Files\Alwil Software\Avast4\ashServ.exe [2009-11-24 138680]
R2 ccEvtMgr;Symantec Event Manager; c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe [2007-01-09 108648]
R2 ccSetMgr;Symantec Settings Manager; c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe [2007-01-09 108648]
R2 CLTNetCnService;Symantec Lic NetConnect service; c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe [2007-01-09 108648]
R2 HP Health Check Service;HP Health Check Service; c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe [2007-05-24 61440]
R2 LightScribeService;LightScribeService Direct Disc Labeling Service; c:\Program Files\Common Files\LightScribe\LSSrvc.exe [2007-07-25 79136]
R2 lxcy_device;lxcy_device; C:\Windows\system32\lxcycoms.exe [2007-06-20 537264]
R2 nvsvc;NVIDIA Display Driver Service; C:\Windows\system32\nvvsvc.exe [2008-05-22 118784]
R2 SymAppCore;Symantec AppCore Service; c:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe [2007-01-04 47712]
R2 XAudioService;XAudioService; C:\Windows\system32\DRIVERS\xaudio.exe [2007-10-18 386560]
R3 avast! Mail Scanner;avast! Mail Scanner; C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe [2009-11-24 254040]
R3 avast! Web Scanner;avast! Web Scanner; C:\Program Files\Alwil Software\Avast4\ashWebSv.exe [2009-11-24 352920]
S3 comHost;COM Host; c:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe [2007-01-12 49248]
S3 IDriverT;InstallDriver Table Manager; C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe [2005-11-14 69632]
S3 ISPwdSvc;Symantec IS Password Validation; c:\Program Files\Norton Internet Security\isPwdSvc.exe [2007-01-13 80504]
S3 MSCSPTISRV;MSCSPTISRV; C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe [2006-12-14 45056]
S3 odserv;Microsoft Office Diagnostics Service; C:\Program Files\Common Files\Microsoft Shared\OFFICE12\ODSERV.EXE [2006-10-26 441136]
S3 ose;Office Source Engine; C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2006-10-26 145184]
S3 PACSPTISVR;PACSPTISVR; C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe [2006-12-14 57344]
S3 RoxMediaDB9;RoxMediaDB9; c:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe [2007-05-11 887544]
S3 SPTISRV;Sony SPTI Service; C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe [2006-12-14 69632]
S3 stllssvr;stllssvr; c:\Program Files\Common Files\SureThing Shared\stllssvr.exe [2007-05-03 74656]
S3 Symantec Core LC;Symantec Core LC; C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe [2007-08-31 1174664]

-----------------EOF-----------------







#4 suebaby41

suebaby41

    W.A.M. (Women Against Malware)


  • Malware Response Team
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Posted 19 August 2010 - 05:29 PM

  1. Please download Trend Micro - HijackThis, Version 2.0.4. Do not use the beta version. Cannot post the beta version, 2.0.3 HijackThis log.
  2. Double click HJTInstall.exe to begin installation.
  3. Accept the installation location, which by default is C:\Program Files\Trend Micro\HijackThis or click the Browse... button if you want to save it in another location.
  4. Click Install.
  5. A shortcut will be created on your Desktop and HijackThis will run automatically.
  6. You will need to accept the EULA, if it appears, to be able to use the tool.
  7. When HijackThis opens, click on the Do a system scan and save a log file button.
  8. When HijackThis has finished scanning, a window entitled hijackthis.log will open. When you close this window, the log will be saved into the HijackThis folder.
  9. If needed, see TrendMicro™ HijackThis™ Quick Start Guide

You don't stop laughing when you get old; you get old when you stop laughing.
A Member of U-N-I-T-E (Unified Network of Instructors and Trained Eliminators)
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#5 Bipolargandolf

Bipolargandolf
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Posted 19 August 2010 - 07:33 PM

ok, this is the newly revised hijackthis log

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 7:25:58 PM, on 8/19/2010
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v8.00 (8.00.6001.18928)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\hp\support\hpsysdrv.exe
C:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe
C:\WINDOWS\System32\jureg.exe
C:\Program Files\Lexmark 3400 Series\lxcymon.exe
C:\Program Files\Lexmark 3400 Series\ezprint.exe
C:\Program Files\Alwil Software\Avast4\ashDisp.exe
C:\WINDOWS\System32\rundll32.exe
C:\WINDOWS\RtHDVCpl.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe
C:\Windows\system32\schtasks.exe
C:\Program Files\PeoplePC\ISP6600\Browser\Bartshel.exe
C:\Program Files\OpenOffice.org 2.4\program\soffice.exe
C:\Program Files\OpenOffice.org 2.4\program\soffice.BIN
C:\Program Files\PeoplePC\ISP6600\Browser\PPShared.exe
C:\Program Files\trend micro\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://home.peoplepc.com/search
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.peoplepc.com/websearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://home.peoplepc.com/search
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=localhost:8080
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - c:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\NppBho.dll
O2 - BHO: Accelerator Plugin - {656EC4B7-072B-4698-B504-2A414C1F0037} - C:\PROGRA~1\PEOPLE~1\PRPL_I~1.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_04\bin\ssv.dll
O2 - BHO: PeoplePal Toolbar - {A8FB8EB3-183B-4598-924D-86F0E5E37085} - c:\program files\peoplepc\toolbar\ppctoolbar.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - c:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll
O3 - Toolbar: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll
O3 - Toolbar: PeoplePal Toolbar - {A8FB8EB3-183B-4598-924D-86F0E5E37085} - c:\program files\peoplepc\toolbar\ppctoolbar.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [hpsysdrv] c:\hp\support\hpsysdrv.exe
O4 - HKLM\..\Run: [OsdMaestro] "C:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe"
O4 - HKLM\..\Run: [HP Health Check Scheduler] c:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
O4 - HKLM\..\Run: [SunJavaUpdateReg] "C:\Windows\system32\jureg.exe"
O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [IS CfgWiz] "c:\Program Files\Common Files\Symantec Shared\OPC\{31011D49-D90C-4da0-878B-78D28AD507AF}\cltUIStb.exe" /MODULE CfgWiz /GUID {BC8D3EAF-F864-4d4b-AB4D-B3D0C32E2840} /MODE CfgWiz /CMDLINE "REBOOT"
O4 - HKLM\..\Run: [Bart Station] C:\Program Files\PeoplePC\ISP6600\BIN\PPCOLink.exe -STATION
O4 - HKLM\..\Run: [lxcymon.exe] "C:\Program Files\Lexmark 3400 Series\lxcymon.exe"
O4 - HKLM\..\Run: [EzPrint] "C:\Program Files\Lexmark 3400 Series\ezprint.exe"
O4 - HKLM\..\Run: [FaxCenterServer] "C:\Program Files\Lexmark Fax Solutions\fm3032.exe" /s
O4 - HKLM\..\Run: [LXCYCATS] rundll32 C:\Windows\system32\spool\DRIVERS\W32X86\3\LXCYtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [DPService] "C:\Program Files\HP\DVDPlay\DPService.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\RunOnce: [PCDrProfiler] C:\Program Files\PC-Doctor 5 for Windows\RunProfiler.exe -r
O4 - HKLM\..\RunOnce: [Launcher] %WINDIR%\SMINST\launcher.exe
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [HPAdvisor] C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe autoRun
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Startup: OpenOffice.org 2.4.lnk = C:\Program Files\OpenOffice.org 2.4\program\quickstart.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_04\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_04\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - c:\Program Files\Norton Internet Security\isPwdSvc.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - c:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: lxcy_device - - C:\Windows\system32\lxcycoms.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
O23 - Service: PACSPTISVR - Unknown owner - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - c:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - c:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 9748 bytes


#6 suebaby41

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Posted 20 August 2010 - 02:09 PM

Step 1

The entries below indicate that you may have more than one antivirus programs on your computer.

Avast4 This is not the latest version. Please update if you keep this antivirus program.

C:\Program Files\Alwil Software\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe


Norton Internet Security

O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - c:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll
O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [IS CfgWiz] "c:\Program Files\Common Files\Symantec Shared\OPC\{31011D49-D90C-4da0-878B-78D28AD507AF}\cltUIStb.exe" /MODULE CfgWiz /GUID {BC8D3EAF-F864-4d4b-AB4D-B3D0C32E2840} /MODE CfgWiz /CMDLINE "REBOOT"
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - c:\Program Files\Norton Internet Security\isPwdSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe


Multiple antivirus programs can interfere with one another and actually allow MORE viruses to get through. Running two antivirus programs at the same time could lead to both of them trying to scan the same file at the same time, scan the same email at the same time and so on which could lead to conflicts.

Most of the popular antivirus products, when running together, will "fight for control" over the user's machine. It is this conflict that will slow down the system speed and cause various serious compatibility problems. This can also create registry conflicts as well as causing false virus alerts - or worse, missing alerts entirely! Having more than one antivirus program running and "active in memory" will use more resources which will adversely affect your access to files and cause overall system slowdowns.

QUOTE
Symantec strongly recommends that you run only one antivirus program at a time. Having more than one antivirus program active in memory uses additional resources and can result in program conflicts and false virus alerts.

See Should you run more than one antivirus program at the same time?
QUOTE
Kaspersky Lab experts do not recommend using more that one antivirus package on the computer as the co-work of two different Antivirus programs may lead to computer productivity and operating system fall. And to solve the problem of Antivirus applications you will need to reinstall the operating system.
See Co-use of Kaspersky AntiVirus 5.0 and Antivirus packages of other vendors

Ask Leo said:
QUOTE
Real time monitoring, on the other hand, is another story. When you install most anti-virus programs they often automatically install and enable their real-time monitors. Running two or more real-time anti-virus monitors at the same time is very likely to cause a conflict. That conflict could result in error messages, crashes of the anti-virus programs, or other types of failure.
See Can I run more than one anti-virus program? Anti-spyware program? Firewall? Should I?

Types Of Antivirus Programs:

There are basically two types of antivirus programs: On-Access and On-Demand

On-Access Scanners, as the name implies, run in the background all the time the PC is turned on and running. The main function of an on-access scanner is to monitor activity on your machine.

On-Demand Scanners, such as Online Scans and scanners that run on your machine but are not actively scanning your machine, as the name implies, are scanners that only run when you ask them to run.

Antivirus programs take up an enormous amount of your computer's resources when they are actively scanning your computer. Having two antivirus programs running at the same time can cause your computer to run very slow, become unstable and even, in rare cases, crash. I notice that you are using more than one antivirus program. This is very dangerous, as multiple antivirus programs can interfere with one another and actually allow MORE viruses to get through. Running two antivirus programs at the same time could lead to both of them trying to scan the same file at the same time, scan the same email at the same time and so on which could lead to conflicts.
I strongly suggest you do one of the following:
  1. Configure only one antivirus program to enable automatic realtime scanning and leave the rest disabled most of the time.
  2. Go to Start > Control Panel > Add or Remove Programs and uninstall all but one antivirus program.
Please post a new HijackThis log.

Step 2

I recommend uninstalling Norton and using another antivirus program.

Corine at Security Garden
QUOTE
Recommendation: Replace Norton!

I can no longer find any forgiveness for Symantec. Nor can I recommend any Symantec products. Continue reading to discover what led me to recommend replacing Norton with another security vendor's product.

Generally, an update to a security product is considered a good thing. In this case, it is just the opposite. As evidenced by a thread at dslreports.com, the Symantec announcement reproduced below regarding the latest update of Norton Internet Security and Norton Antivirus to version 16.5 indicates that Symantec has proceeded with their IAC relationship and incorporated Ask in their Norton products.
QUOTE
An update has been released for Norton Internet Security 2009 and Norton AntiVirus 2009. Just like the last patch, we're using new technology. Because of this, we are distributing this patch in a more controlled manner. Some of you may not receive the update as quickly as others. We will post another announcement with more detailed information shortly when deployment is more widespread. In the meanwhile, your patience is appreciated while the patch continues to be distributed.
Cheers,
Tim Lopez
Norton Forums Administrator
Symantec Corporation


If you are not familiar with the issues regarding IAC/Ask there are numerous references in this recent article.

Including Ask is not the full reason why I am so adamantly against Symantec. The other reason is their apparent disregard for the terms of service of Malwarebytes' Anti-malware (MBAM). MBAM is an outstanding anti-malware application that is free for personal use. There is also a full version which unlocks realtime protection, scheduled scanning, and scheduled updating. For consumers and personal use, MBAM is a one-time fee of $24.95.

As seen in the PCMagazine slide presentation included with the article Symantec Support Gone Rogue by Neil J. Rubenking, Symantec has totally disregarded the licensing terms of MBAM, completely ignoring that MBAM is not free for corporate use. Mr. Rubenking reported that
QUOTE
After finishing the scan, the agent offered to run "a scan from the Norton security." He also called it "a deep scan just from a online Norton program."

Low and behold, it was not a Norton program but the free for personal use version of Malwarebytes' Anti-Malware that the Norton representative presented:

Screen capture excerpt copied from the slide Hey, That's Not Norton!.
QUOTE
The "Norton program" turned out to be a free non-Symantec product called MalwareBytes' Anti-Malware. I watched the whole process – no Symantec product was involved. Symantec says this should not have happened and won't happen in the future.

Symantec charges $79.99 (USD) for their Norton 360 product and $59.99 for Norton Internet Security 2009. Yet, their products are apparently not good enough to clean a computer and their support resorts to using another vendor's product.
Do you trust Norton products now? I certainly do not. There are many trusted vendors that provide an excellent solution to your computer security needs. Free for personal use antivirus software vendors include Avast! and Avira AntiVir. Both also have subscription versions. Additional solutions include the following:If you are replacing Norton, you may find that the Norton Removal Tool is needed to remove the remnants.

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#7 Bipolargandolf

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Posted 20 August 2010 - 03:12 PM

I tried to uninstall all but one antivirus, which the only other one other than avast was Norton, but when I tried to uninstall it the following message came up

"specified module could not be found"



as far as updating avast antivirus, I was hoping to do that when connectivity to internet was restored

#8 suebaby41

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Posted 21 August 2010 - 09:33 AM

Step 1

Often redirection is caused by a DNS and Hosts file hijack. Flush and restore both.

Clean Hosts File
    * Access folder C:\WINDOWS\SYSTEM32\DRIVERS\ETC in Explorer.
  1. Open file HOSTS in Notepad . Before making changes, do a Save As and save a backup of this file as HOSTS.BAK .
  2. Reopen the HOSTS file.
  3. Delete all entries in this file except for the following and any other entries you are sure have legitimate uses:

    127.0.0.1 localhost
  4. Save the file.
Note: If you use customized Hosts Files such as the mvps hosts file, you will need to download and install it again. Make sure you read the instructions on how to install the hosts file. There is a good tutorial HERE.

Step 2

Flush DNS:
  1. Open up a command prompt Start > Run > "cmd.exe" > OK.
  2. Type in the command ipconfig /flushdns.
Step 3

Prior to using this program, please back up your data:

There are several free Backup Programs. Please decide for yourself which one meets your needs. Use at your own risk. You can check out other BackUp Programs at the sites below:Step 4

Please download the TDSS Rootkit Removing Tool (TDSSKiller.exe) and save it to your Desktop. <-Important!!!
Be sure to download TDSSKiller.exe (v2.4.0.0) from Kaspersky's website and not TDSSKiller.zip which appears to be an older version 2.3.2.2 of the tool.
  • Double-click on TDSSKiller.exe to run the tool for known TDSS variants.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • If TDSSKiller does not run, try renaming it.
  • To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to How to change the file extension.
  • Click the Start Scan button.
  • Do not use the computer during the scan
  • If the scan completes with nothing found, click Close to exit.
  • If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
  • Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
  • A log file named TDSSKiller_version_date_time_log.txt (i.e. TDSSKiller.2.4.0.0_27.07.2010_09.o7.26_log.txt) will be created and saved to the root directory (usually Local Disk C:).
  • Copy and paste the contents of that file in your next reply.
Please post a new HijackThis log.
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#9 suebaby41

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Posted 21 August 2010 - 09:34 AM

  1. Go to Control Panel. - If you are using Windows XP's Category View, select the Network and Internet Connections category. If you are in Classic View, go to the next step .
  2. Double-click the Network Connections icon
  3. Right-click the Local Area Connection icon and select Properties.
  4. Highlight Internet Protocol (TCP/IP) and click the Properties button.
  5. Be sure Obtain DNS server address automatically is selected.
  6. Click OK to close.
  7. Go to Start > Run and type in cmd.
  8. Click OK.
  9. This will open a command prompt.
    • Type or copy and paste the following line in the command window:
      ipconfig /flushdns Make sure there is a space between ipconfig and the /flushdns.
    • Click Enter.
    • Exit the command window
  10. Do that before you restart.
  11. At the end of the fix, you may need to restart your computer again.

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#10 Bipolargandolf

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Posted 22 August 2010 - 01:20 PM

I ran into a problem on step #1 of post #8

this is what I saw when I accessed the host file

# Copyright © 1993-2006 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host

127.0.0.1 localhost
::1 localhost


when I deleted the "::1 localhost" and tried to save it, it said the location could not be found

#11 suebaby41

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Posted 23 August 2010 - 07:24 PM


127.0.0.1 localhost belong to your computer. DO not delete them.
::1 localhost

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#12 Bipolargandolf

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Posted 26 August 2010 - 03:23 PM

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 3:07:15 PM, on 8/26/2010
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v8.00 (8.00.6001.18928)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\hp\support\hpsysdrv.exe
C:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe
C:\WINDOWS\System32\jureg.exe
C:\Program Files\Lexmark 3400 Series\lxcymon.exe
C:\Program Files\Lexmark 3400 Series\ezprint.exe
C:\Program Files\Alwil Software\Avast4\ashDisp.exe
C:\WINDOWS\System32\rundll32.exe
C:\WINDOWS\RtHDVCpl.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\system32\schtasks.exe
C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe
C:\Program Files\PeoplePC\ISP6600\Browser\Bartshel.exe
C:\Program Files\OpenOffice.org 2.4\program\soffice.exe
C:\Program Files\OpenOffice.org 2.4\program\soffice.BIN
C:\Program Files\PeoplePC\ISP6600\Browser\PPShared.exe
C:\Program Files\trend micro\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://home.peoplepc.com/search
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.peoplepc.com/websearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://home.peoplepc.com/search
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=localhost:8080
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - c:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\NppBho.dll
O2 - BHO: Accelerator Plugin - {656EC4B7-072B-4698-B504-2A414C1F0037} - C:\PROGRA~1\PEOPLE~1\PRPL_I~1.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_04\bin\ssv.dll
O2 - BHO: PeoplePal Toolbar - {A8FB8EB3-183B-4598-924D-86F0E5E37085} - c:\program files\peoplepc\toolbar\ppctoolbar.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - c:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll
O3 - Toolbar: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll
O3 - Toolbar: PeoplePal Toolbar - {A8FB8EB3-183B-4598-924D-86F0E5E37085} - c:\program files\peoplepc\toolbar\ppctoolbar.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [hpsysdrv] c:\hp\support\hpsysdrv.exe
O4 - HKLM\..\Run: [OsdMaestro] "C:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe"
O4 - HKLM\..\Run: [HP Health Check Scheduler] c:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
O4 - HKLM\..\Run: [SunJavaUpdateReg] "C:\Windows\system32\jureg.exe"
O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [IS CfgWiz] "c:\Program Files\Common Files\Symantec Shared\OPC\{31011D49-D90C-4da0-878B-78D28AD507AF}\cltUIStb.exe" /MODULE CfgWiz /GUID {BC8D3EAF-F864-4d4b-AB4D-B3D0C32E2840} /MODE CfgWiz /CMDLINE "REBOOT"
O4 - HKLM\..\Run: [Bart Station] C:\Program Files\PeoplePC\ISP6600\BIN\PPCOLink.exe -STATION
O4 - HKLM\..\Run: [lxcymon.exe] "C:\Program Files\Lexmark 3400 Series\lxcymon.exe"
O4 - HKLM\..\Run: [EzPrint] "C:\Program Files\Lexmark 3400 Series\ezprint.exe"
O4 - HKLM\..\Run: [FaxCenterServer] "C:\Program Files\Lexmark Fax Solutions\fm3032.exe" /s
O4 - HKLM\..\Run: [LXCYCATS] rundll32 C:\Windows\system32\spool\DRIVERS\W32X86\3\LXCYtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [DPService] "C:\Program Files\HP\DVDPlay\DPService.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\RunOnce: [PCDrProfiler] C:\Program Files\PC-Doctor 5 for Windows\RunProfiler.exe -r
O4 - HKLM\..\RunOnce: [Launcher] %WINDIR%\SMINST\launcher.exe
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [HPAdvisor] C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe autoRun
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Startup: OpenOffice.org 2.4.lnk = C:\Program Files\OpenOffice.org 2.4\program\quickstart.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_04\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_04\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - c:\Program Files\Norton Internet Security\isPwdSvc.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - c:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: lxcy_device - - C:\Windows\system32\lxcycoms.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
O23 - Service: PACSPTISVR - Unknown owner - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - c:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - c:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 9748 bytes


#13 Bipolargandolf

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Posted 28 August 2010 - 06:40 AM

also I had a problem with post #9, I couldn't find the network connections icon in either windows vista view or classic view, the closest thing to what you said was network and sharing center, but in there I didn't see anything close to what you described.

thank you

#14 suebaby41

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Posted 30 August 2010 - 01:57 PM

Troubleshooting connection problems can be a challenge because there are so many possible causes. First, try these steps:
  1. Open Network Diagnostics by right-clicking the network icon in the notification area, and then clicking Diagnose and repair.
  2. Make sure that all wires are connected (for example, make sure your modem is connected to a working phone jack or cable connection, either directly or through a router).
  3. If you are trying to connect to another computer, make sure that computer is on and that you have enabled file and printer sharing on your network. For more information, see Networking home computers running different versions of Windows.
  4. If your computer has a wireless network adapter, Windows will automatically detect wireless networks that are nearby. To see a list of wireless networks that Windows has detected, click the Start button, and then click Connect to. If Windows does not detect a network that you think is in range of your computer, open Help and Support and search for Troubleshoot problems finding wireless networks.
  5. If the problem began after you installed new software, check your connection settings to see if they have been changed.
    • Open Network Connections by clicking the Start button, clicking Control Panel, clicking Network and Internet, clicking Network and Sharing Center, and then clicking Manage network connections.
    • Right-click the connection, and then click Properties. Administrator permission required If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
  6. Check your router. Because of the new networking features in Windows Vista, some older network routers are not fully compatible with Windows Vista and can cause problems. You can test your router to see whether it is fully compatible with Windows Vista by running the Internet Connectivity Evaluation Tool. Or, for a list of routers that are compatible with Windows Vista, go to the Windows Logo'd Products List website.

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#15 Bipolargandolf

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Posted 30 August 2010 - 03:54 PM

this did not fix the problem, I tried to find a new ip address, and to reset the adapter, both of these were options under repair and diagnose the connection.

I have to ask, is at least part of the problem that I can't connect, the person that this computer belongs to has Peoplepc at their home, I do not, I just have comcast with straight broadband, now could it be that I'm not getting any connectivity that, their computer is set up to go through peoplepc and mine just hooks into the wall and I can just click my internet browser?

also, You never did tell me how to uninstall norton, I said in a previous message that I came up with an error message when I tried to uninstall norton

any instruction is appreciated...thank you




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