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infected with malware - at least google/mhep


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16 replies to this topic

#1 JohnTX

JohnTX

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  • Local time:01:27 AM

Posted 12 August 2010 - 02:39 AM

I couldn't run GMER to completion until I ran in safe mode. The main problem is that whenever I am working in IE another window pops up with different addresses.


DDS (Ver_10-03-17.01) - FAT32x86
Run by John at 22:33:40.41 on Thu 08/05/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.959.316 [GMT -5:00]

AV: Norton AntiVirus 2006 *On-access scanning disabled* (Outdated) {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton Internet Worm Protection *enabled* {990F9400-4CEE-43EA-A83A-D013ADD8EA6E}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
SVCHOST.EXE
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
SVCHOST.EXE
SVCHOST.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
SVCHOST.EXE
C:\Acer\Empowering Technology\ePerformance\MemCheck.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Application Updater\ApplicationUpdater.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
SVCHOST.EXE
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Acer\Empowering Technology\eLock\LockServ.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\system32\nvsvc32.exe
SVCHOST.EXE
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAFA.EXE
C:\Acer\Empowering Technology\ePower\ePower_DMC.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Logitech\QuickCam\Quickcam.exe
C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
C:\PROGRA~1\LAUNCH~1\LManager.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAFA.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\rundll32.exe
C:\Acer\Empowering Technology\eLock\Monitor\LockMon.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Acer\Empowering Technology\ePresentation\ePresentation.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\system32\dlbxcoms.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\TomTom HOME 2\HOMERunner.exe
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\WINDOWS\system32\wbem\wmiapsrv.exe
C:\DOCUME~1\John\LOCALS~1\Temp\RtkBtMnt.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
C:\PROGRA~1\MICROS~3\rapimgr.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Acer\Empowering Technology\Acer.Empowering.Framework.Launcher.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\WINDOWS\system32\mdm.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\AcroRd32.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\John\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = about:blank
uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7
mStart Page = hxxp://en.us.acer.yahoo.com
uInternet Connection Wizard,ShellNext = hxxp://www.aceradvantage.com/stdreg/startpage.jsp?sn=LXAFH0J0096500095E2000
uInternet Settings,ProxyServer = http=127.0.0.1:5577
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} -
uURLSearchHooks: {e312764e-7706-43f1-8dab-fcdd2b1e416d} - c:\program files\pdfforge toolbar\SearchSettings.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\ie\rpbrowserrecordplugin.dll
BHO: CNavExtBho Class: {a8f38d8d-e480-4d52-b7a2-731bb6995fdd} - c:\program files\norton antivirus\NavShExt.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.5.5126.1836\swg.dll
BHO: pdfforge Toolbar: {b922d405-6d13-4a2b-ae89-08a030da4402} - c:\program files\pdfforge toolbar\ie\1.1.2\pdfforgeToolbarIE.dll
BHO: Windows Live Toolbar Helper: {bdbd1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\windows live toolbar\msntb.dll
BHO: 1 (0x1) - No File
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: {e312764e-7706-43f1-8dab-fcdd2b1e416d} - c:\program files\pdfforge toolbar\SearchSettings.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Norton AntiVirus: {c4069e3a-68f1-403e-b40e-20066696354b} - c:\program files\norton antivirus\NavShExt.dll
TB: Acer eDataSecurity Management: {5cbe3b7c-1e47-477e-a7dd-396db0476e29} - c:\windows\system32\eDStoolbar.dll
TB: Windows Live Toolbar: {bdad1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\windows live toolbar\msntb.dll
TB: pdfforge Toolbar: {b922d405-6d13-4a2b-ae89-08a030da4402} - c:\program files\pdfforge toolbar\ie\1.1.2\pdfforgeToolbarIE.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} -
TB: {31CF9EBE-5755-4A1D-AC25-2834D952D9B4} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [updateMgr] "c:\program files\adobe\acrobat 7.0\reader\AdobeUpdateManager.exe" AcRdB7_1_0 -reboot 1
uRun: [TomTomHOME.exe] "c:\program files\tomtom home 2\HOMERunner.exe"
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [H/PC Connection Agent] "c:\program files\microsoft activesync\wcescomm.exe"
mRun: [DLBXCATS] rundll32 c:\windows\system32\spool\drivers\w32x86\3\DLBXtime.dll,_RunDLLEntry@16
mRun: [EPSON Stylus CX7800 Series (Copy 1)] c:\windows\system32\spool\drivers\w32x86\3\E_FATIAFA.EXE /P35 "EPSON Stylus CX7800 Series (Copy 1)" /O6 "USB002" /M "Stylus CX7800"
mRun: [Symantec PIF AlertEng] "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\pifsvc.exe" /a /m "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\AlertEng.dll"
mRun: [Auto EPSON Stylus CX7800 Series on OFFICE] c:\windows\system32\spool\drivers\w32x86\3\e_fatiafa.exe /p41 "auto epson stylus cx7800 series on office" /o14 "\\office\Epson" /M "Stylus CX7800"
mRun: [ePower_DMC] c:\acer\empowering technology\epower\ePower_DMC.exe
mRun: [Venturi Configurator] c:\program files\venturi2\configurator\ventcfg.exe
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [SkyTel] SkyTel.EXE
mRun: [SearchSettings] c:\program files\pdfforge toolbar\SearchSettings.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [preload] c:\windows\RUNXMLPL.exe
mRun: [PHIME2002ASync] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /SYNC
mRun: [PHIME2002A] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /IMEName
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [ntiMUI] c:\program files\newtech infosystems\nti cd & dvd-maker 7\ntiMUI.exe
mRun: [NapsterShell] c:\program files\napster\napster.exe /systray
mRun: [MSPY2002] c:\windows\system32\ime\pintlgnt\ImScInst.exe /SYNC
mRun: [LogitechQuickCamRibbon] "c:\program files\logitech\quickcam\Quickcam.exe" /hide
mRun: [LogitechCommunicationsManager] "c:\program files\common files\logishrd\lcommgr\Communications_Helper.exe"
mRun: [LManager] c:\progra~1\launch~1\LManager.exe
mRun: [IMJPMIG8.1] "c:\windows\ime\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
mRun: [GoToMyPC] "c:\program files\citrix\gotomypc\g2svc.exe" -logon
mRun: [eRecoveryService] c:\acer\empowering technology\erecovery\eRAgent.exe
mRun: [EPSON Stylus CX7800 Series] c:\windows\system32\spool\drivers\w32x86\3\E_FATIAFA.EXE /P26 "EPSON Stylus CX7800 Series" /O5 "FILE:" /M "Stylus CX7800"
mRun: [eLockMonitor] c:\acer\empowering technology\elock\monitor\LaunchMonitor.exe
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [eDataSecurity Loader] c:\acer\empowering technology\edatasecurity\eDSloader.exe 0
mRun: [dlbxmon.exe] "c:\program files\dell photo aio printer 962\dlbxmon.exe"
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [Boot] c:\acer\empowering technology\epower\Boot.exe
mRun: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
mRun: [AzMixerSel] c:\program files\realtek\installshield\AzMixerSel.exe
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe
mRun: [Alcmtr] ALCMTR.EXE
mRun: [AdobeCS4ServiceManager] "c:\program files\common files\adobe\cs4servicemanager\CS4ServiceManager.exe" -launchedbylogin
mRun: [Acer ePresentation HPD] c:\acer\empowering technology\epresentation\ePresentation.exe
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\window~1.lnk - c:\program files\windows desktop search\WindowsSearch.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\vpncli~1.lnk - c:\windows\installer\{d25122bc-a60e-4663-b602-b01718f12044}\Icon3E5562ED7.ico
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\logite~1.lnk - c:\program files\logitech\desktop messenger\8876480\program\LogitechDesktopMessenger.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\blueto~1.lnk - c:\program files\widcomm\bluetooth software\BTTray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\audibl~1.lnk - c:\program files\audible\bin\AudibleDownloadHelper.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\acerem~1.lnk - c:\acer\empowering technology\Acer.Empowering.Framework.Launcher.exe
IE: &Windows Live Search - c:\program files\windows live toolbar\msntb.dll/search.htm
IE: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
IE: Send to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
IE: Sothink SWF Catcher - c:\program files\common files\sourcetec\swf catcher\InternetExplorer.htm
IE: {3AD14F0C-ED16-4e43-B6D8-661B03F6A1EF} - c:\program files\pokerstars\PokerStarsUpdate.exe
IE: {40B2063F-DB01-4962-BE63-59435C01283C} - c:\progra~1\doyles~1\client.exe
IE: {725E77D3-B919-4eef-8EEE-D09DE618B6C1} - c:\microgaming\poker\doylesroommpp\MPPoker.exe
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {E19ADC6E-3909-43E4-9A89-B7B676377EE3} - c:\program files\common files\sourcetec\swf catcher\InternetExplorer.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\progra~1\micros~3\INetRepl.dll
IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\progra~1\micros~3\INetRepl.dll
LSP: vlsp.dll
Trusted Zone: bodybugg.com
Trusted Zone: freedomlifedfw.com\remote
Trusted Zone: microsoft.com\www.update
Trusted Zone: vectorvest.com\www
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://fpdownload.macromedia.com/get/shockwave/cabs/director/sw.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} - hxxp://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.5.0.cab
DPF: {4EFA317A-8569-4788-B175-5BAF9731A549} - hxxps://www.microsoft.com/resources/virtuallabs/ActiveX/VMRCActiveXClient1.cab
DPF: {6218F7B5-0D3A-48BA-AE4C-49DCFA63D400} - hxxp://www.myheritage.com/Genoogle/Components/ActiveX/SearchEngineQuery.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} - hxxp://70.60.51.163/activex/AxisCamControl.cab
DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} - hxxp://www.sibelius.com/download/software/win/ActiveXPlugin.cab
DPF: {CAFEEFAC-0014-0002-0012-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_11-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0004-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_04-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {D8E0BA12-240A-4E4E-8B50-7089909660C1} - hxxps://enterprisehr.adp.com/q98p/codebase/ADPClient.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - c:\program files\logitech\desktop messenger\8876480\program\GAPlugProtocol-8876480.dll
Notify: GoToMyPC - c:\program files\citrix\gotomypc\G2WinLogon.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2010-8-5 64288]
R1 KLIF;KLIF;c:\windows\system32\drivers\klif.sys [2009-12-13 186128]
R1 SAVRTPEL;SAVRTPEL;c:\program files\norton antivirus\Savrtpel.sys [2005-8-27 53896]
R2 Application Updater;Application Updater;c:\program files\application updater\ApplicationUpdater.exe [2010-1-8 380928]
R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccEvtMgr.exe [2005-9-17 192104]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSetMgr.exe [2005-9-17 169576]
R2 eLock2BurnerLockDriver;eLock2BurnerLockDriver;c:\windows\system32\eLock2BurnerLockDriver.sys [2007-2-8 17664]
R2 eLock2FSCTLDriver;eLock2FSCTLDriver;c:\windows\system32\eLock2FSCTLDriver.sys [2007-2-8 90112]
R2 LockServ;LockServ;c:\acer\empowering technology\elock\lockserv.exe -p --> c:\acer\empowering technology\elock\LockServ.exe -p [?]
R2 Symantec Core LC;Symantec Core LC;c:\program files\common files\symantec shared\ccpd-lc\symlcsvc.exe [2006-8-21 1251720]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2007-2-9 109616]
R3 navapsvc;Norton AntiVirus Auto-Protect Service;c:\program files\norton antivirus\NAVAPSVC.EXE [2005-10-22 139888]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20080204.003\NAVENG.Sys [2008-2-4 82256]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20080204.003\NavEx15.Sys [2008-2-4 895312]
R3 SAVRT;SAVRT;c:\program files\norton antivirus\savrt.sys [2005-8-27 334984]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-4-17 135664]
S2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2010-7-12 1352832]
S2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
S3 apusbsnt;AirPrime USB Modem Device Driver;c:\windows\system32\drivers\apusbsnt.sys [2007-2-8 40064]
S3 epindd;epindd;c:\windows\system32\drivers\EPINDD.SYS [2007-2-8 8448]
S3 SAVScan;Symantec AVScan;c:\program files\norton antivirus\SAVScan.exe [2005-8-27 198368]
S3 TBU11;Turtle Beach USB MIDI 1x1 Driver;c:\windows\system32\drivers\tbu11.sys [2008-9-13 13824]
S3 vsdatant;vsdatant;c:\windows\system32\vsdatant.sys [2005-1-26 280344]
S4 MSSQLServerADHelper100;SQL Active Directory Helper Service;c:\program files\microsoft sql server\100\shared\sqladhlp.exe [2008-7-10 47128]
S4 RsFx0102;RsFx0102 Driver;c:\windows\system32\drivers\RsFx0102.sys [2008-7-10 242712]
S4 SQLAgent$SQLEXPRESS;SQL Server Agent (SQLEXPRESS);c:\program files\microsoft sql server\mssql10.sqlexpress\mssql\binn\SQLAGENT.EXE [2008-7-10 369688]

=============== Created Last 30 ================

2010-08-06 03:30:22 0 d-----w- C:\runscanner
2010-08-06 03:29:30 0 d-----w- c:\docume~1\john\applic~1\Runscanner.net
2010-08-06 03:29:17 0 ----a-w- c:\documents and settings\john\defogger_reenable
2010-08-05 14:52:41 15880 ----a-w- c:\windows\system32\lsdelete.exe
2010-08-05 14:52:38 722 ---ha-w- C:\aaw7boot.cmd
2010-08-05 13:29:24 64288 ----a-w- c:\windows\system32\drivers\Lbd.sys
2010-08-05 13:19:37 0 d--h--w- c:\docume~1\alluse~1\applic~1\{BD986C1B-72EC-4B82-B47B-6CAC4E6F494E}
2010-08-05 00:06:11 497664 ----a-w- c:\windows\system32\ac3filter.acm
2010-08-05 00:06:10 0 d-----w- c:\program files\AC3Filter
2010-08-04 03:17:21 0 d-----w- c:\program files\TweakNT
2010-08-03 15:39:06 0 d-sh--w- C:\FOUND.004
2010-07-24 15:10:48 0 d-----w- c:\program files\iPod
2010-07-24 15:10:30 0 d-----w- c:\program files\iTunes
2010-07-23 03:38:29 0 d-----w- c:\docume~1\john\applic~1\HandBrake
2010-07-23 03:38:10 0 d-----w- c:\program files\Handbrake
2010-07-23 03:26:08 0 d-----w- c:\program files\bitRipper
2010-07-23 03:22:02 0 d-----w- c:\program files\vvsoftware.net
2010-07-23 03:13:29 0 ----a-w- c:\windows\VMorpher.INI
2010-07-23 03:13:29 0 ----a-w- c:\windows\VDVD.INI
2010-07-23 03:13:29 0 ----a-w- c:\windows\Cover.INI
2010-07-23 03:13:29 0 ----a-w- c:\windows\avvcnvrt.INI
2010-07-23 02:55:10 29 ----a-w- c:\windows\AVFTP.INI
2010-07-23 02:50:01 0 d-----w- c:\program files\AV DVD Player Morpher
2010-07-23 02:43:58 0 d-sh--w- C:\FOUND.003
2010-07-21 07:15:34 0 d-----w- C:\Lexmark
2010-07-18 22:37:04 423656 ----a-w- c:\windows\system32\deployJava1.dll
2010-07-17 04:05:20 0 d-----w- c:\windows\pss
2010-07-09 21:31:32 0 d-----w- c:\program files\Apex Fitness

==================== Find3M ====================

2010-08-05 13:30:52 22560 --sha-w- c:\windows\system32\drivers\fidbox.dat
2010-08-05 13:30:52 1824 --sha-w- c:\windows\system32\drivers\fidbox2.dat
2010-08-05 13:30:52 1292 --sha-w- c:\windows\system32\drivers\fidbox.idx
2010-08-05 13:30:52 1244 --sha-w- c:\windows\system32\drivers\fidbox2.idx
2010-06-14 14:30:28 743936 ----a-w- c:\windows\system32\dllcache\helpsvc.exe
2010-05-18 21:35:16 91424 ----a-w- c:\windows\system32\dnssd.dll
2010-05-18 21:35:16 107808 ----a-w- c:\windows\system32\dns-sd.exe
2010-05-18 04:47:26 58120 ---ha-w- c:\windows\system32\mlfcache.dat
2008-09-12 01:52:26 604 ---ha-w- c:\program files\STLL Notifier
2008-01-04 05:50:20 137 ----a-w- c:\program files\Cube.INI
2005-11-19 02:13:00 741376 ----a-w- c:\program files\Cube.exe

============= FINISH: 22:36:03.51 ===============

Attached Files



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#2 myrti

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Posted 19 August 2010 - 06:36 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

Please include a clear description of the problems you're having, along with any steps you may have performed so far.

Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.

Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.
We need to create an OTL Report
  1. Please download OTL from one of the following mirrors:
  2. Save it to your desktop.
  3. Double click on the icon on your desktop.
  4. Click the "Scan All Users" checkbox.
  5. In the custom scan box paste the following:
    CODE
    msconfig
    safebootminimal
    activex
    drivers32
    netsvcs
    %SYSTEMDRIVE%\*.exe
    /md5start
    eventlog.dll
    scecli.dll
    netlogon.dll
    cngaudit.dll
    sceclt.dll
    ntelogon.dll
    logevent.dll
    iaStor.sys
    nvstor.sys
    atapi.sys
    IdeChnDr.sys
    viasraid.sys
    AGP440.sys
    vaxscsi.sys
    nvatabus.sys
    viamraid.sys
    nvata.sys
    nvgts.sys
    iastorv.sys
    ViPrt.sys
    eNetHook.dll
    ahcix86.sys
    KR10N.sys
    nvstor32.sys
    ahcix86s.sys
    nvrd32.sys
    symmpi.sys
    adp3132.sys
    mv61xx.sys
    nvraid.sys
    /md5stop
    %systemroot%\*. /mp /s
    %systemroot%\system32\*.dll /lockedfiles
    %systemroot%\Tasks\*.job /lockedfiles
    %systemroot%\system32\drivers\*.sys /lockedfiles
    %systemroot%\System32\config\*.sav
    %systemroot%\system32\drivers\*.sys /90
  6. Push the button.
  7. Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extra.txt<--Will be minimized

In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. I suggest you do this and select Immediate E-Mail notification and click on Proceed. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.

After 5 days if a topic is not replied to we assume it has been abandoned and it is closed.

regards myrti

is that a bird?  a plane? nooo it's the flying blueberry!

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#3 JohnTX

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Posted 19 August 2010 - 11:08 PM

I have several issues. IE is slow to open up even though I start with blank. When I watch videos, they skip. I can't run windows update to get the latest chnages. The IE popups are gone. I run an old version of norton anti-virus and ad-aware and that may have fixed the popups.

Attached Files



#4 myrti

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Posted 20 August 2010 - 07:49 AM

Hi,

you have been infected by a nasty rootkit. It is a backdoor trojan.

This allows hackers to remotely control your computer, steal critical system information and download and execute files.

I would counsel you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the trojan has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?
When Should I Format, How Should I Reinstall

We can still clean this machine but I can't guarantee that it will be 100% secure afterwards. Let me know what you decide to do.


If you decide to clean, then please run ComboFix and post the log in your next reply:

Please download ComboFix from one of these locations:

Link 2
Link 3

* IMPORTANT !!! Save ComboFix.exe to your Desktop
  • Temporarily disable isable your AntiVirus and AntiSpyware applications. They may otherwise interfere with our tools
    Usually this can be done via a right click on the System Tray icon, check this tutorial for disabling the most common security programs: Link

  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:



Click on Yes, to continue scanning for malware.

When finished, it will produce a log for you. Please include the C:\ComboFix.txt in your next reply.

This tool is not a toy and not for everyday use.
ComboFix SHOULD NOT be used unless requested by a forum helper


If you need help, see this link:
http://www.bleepingcomputer.com/combofix/how-to-use-combofix

regards myrti

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

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#5 JohnTX

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Posted 20 August 2010 - 10:17 PM

Done. I'm attaching the log.

Attached Files



#6 myrti

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Posted 25 August 2010 - 02:26 AM

Hi,

this is looking good. How is the PC doing?

1. Close any open browsers.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

3. Open notepad and copy/paste the text in the quotebox below into it:

QUOTE
DDS::
uInternet Settings,ProxyServer = http=127.0.0.1:5577


Save this as CFScript.txt, in the same location as ComboFix.exe




Refering to the picture above, drag CFScript into ComboFix.exe

When finished, it shall produce a log for you at C:\ComboFix.txt which I will require in your next reply.

regards myrti

Edited by myrti, 25 August 2010 - 02:27 AM.

is that a bird?  a plane? nooo it's the flying blueberry!

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#7 JohnTX

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Posted 26 August 2010 - 12:59 AM

Things seem to be running better. Windows Update seems to be working OK but I haven't installed any patches yet. Once everything looks good here I'll get current on my updates.

Attached Files



#8 myrti

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Posted 26 August 2010 - 02:38 AM

Hi,

this is looking good. Please allow the updates to install.

Please also run a scan with Eset to check for leftovers:
  1. Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  2. Click the button.
  3. For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    1. Click on to download the ESET Smart Installer. Save it to your desktop.
    2. Double click on the icon on your desktop.
  4. Check
  5. Click the button.
  6. Accept any security warnings from your browser.
  7. Check
  8. Push the Start button.
  9. ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  10. When the scan completes, push
  11. Push , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  12. Push the button.
  13. Push

regards myrti

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

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#9 JohnTX

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Posted 27 August 2010 - 08:23 AM

OK, updates are installed. I ran the eset scan and attached the results. I'm also running the full scan with the windows malicious software removal tool and will post if that picks up anything else.

Attached Files



#10 myrti

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Posted 27 August 2010 - 10:15 AM

Hi,

these seem to be left overs and not a sign of active infection. smile.gif Please upgrade your software next:
Your version of Adobe Reader is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system. Please follow these steps to remove older version Adobe components and update:
  • Download the latest version of Adobe Reader Version 9.3. and save it to your desktop.
  • Uncheck the "Free McAfee Security plan Plus" option or any other Toolbar you are offered
  • Click the download button at the bottom.
  • If you use Internet Explorer and do not wish to install the ActiveX element, simply click on the click here to download link on the next page.
  • Remove all older version of Adobe Reader: Go to Add/remove and uninstall all versions of Adobe Reader, Acrobat Reader and Adobe Acrobat.
    If you are unsure of how to use Add or Remove Programs, the please see this tutorial:How To Remove An Installed Program From Your Computer
  • Then from your desktop double-click on Adobe Reader to install the newest version.
    If using Windows Vista and the installer refuses to launch due to insufficient user permissions, then Run As Administrator.
  • When the "Adobe Setup - Welcome" window opens, click the Install > button.
  • If offered to install a Toolbar, just uncheck the box before continuing unless you want it.
  • Once the installation is finished, open Adobe Reader and accept the warranty if prompted.
  • Click on Help and select Check for Updates.
  • A window will open and Adobe will check for Updates. If any updates are found to be available click on Download.
  • Once the update is downloaded you will get a system notification telling you so. Click on the popup to restore the window.
  • In the window that opens click Install.
  • Once the update is done click Close.
Your Adobe Reader is now up to date!


Go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name. Except the Java 6 update 21, which is the one you are currently using. All the others are no longer used, but can be exploited to infect your PC
  • Click the Remove or Change/Remove button and follow the onscreen instructions for the Java uninstaller.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.

Let me know if you run into any problems.

regards myrti

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

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#11 JohnTX

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Posted 28 August 2010 - 01:06 AM

I did all of that. I also ran the windows malicious tool and it gave the message: "TrojanDownloader:JS/Renos" and "Partially Removed".

My internet explorer seems to be running slowly and when I look at task manager, AAWService.exe is taking 50% of the CPU. I guess this could be doing some kind of scan. However, looking at the task list, I see RtkBtMnt.exe running (and some other processes I can't identify but may all be OK).

#12 myrti

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Posted 29 August 2010 - 08:01 AM

Hi,

let's check that file. It should be from your realtek audio, but the location is somewhat unconventional:

Please make sure that you can view all hidden files. Instructions on how to do this can be found here:

How to see hidden files in Windows

Please click this link-->Jotti

When the jotti page has finished loading, click the browse button and navigate to the files listed below in bold, then click Submit. You will only be able to have one file scanned at a time.


C:\DOCUMEnts and settings\John\LOCAl settings\Temp\RtkBtMnt.exe

Please post back the results of the scan in your next post.

If Jotti is busy, try the same at Virustotal: http://www.virustotal.com/

regards myrti

is that a bird?  a plane? nooo it's the flying blueberry!

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#13 JohnTX

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Posted 30 August 2010 - 08:21 AM

I got:

Filename: RtkBtMnt.exe
Status: Scan finished. 0 out of 20 scanners reported malware.
Scan taken on: Sun 18 Apr 2010 12:27:08 (CET) Permalink

I guess it's OK.

Anything else I need to look for? Things seem to be running pretty smoothly now.

#14 myrti

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Posted 30 August 2010 - 09:46 AM

Hi,

yes as a final step I would like you to remove the programs we used. They are no longer needed and contain backup copies of the malware we removed.

Please do the following to clean up your PC:
  1. Delete the tools used during the disinfection:
  2. Uninstall ComboFix.exe And all Backups of the files it deleted
    • Click START then RUN
    • Now type Combofix /Uninstall in the runbox and click OK. Note the space between the X and the U, it needs to be there.
    • Download OTC from the following mirror and save it to your desktop:
    • Double click on
    • Push the large "Cleanup" button.
    • Allow your system to reboot.
  3. If OTC faild to remove all programs from your Desktop, please delete the rest manually.
Please read these advices, in order to prevent reinfecting your PC:
  1. Install and update the following programs regularly:
    • an outbound firewall
      A comprehensive tutorial and a list of possible firewalls can be found here.
    • an AntiVirus Software
      It is imperative that you update your AntiVirus Software on regular basis.If you do not update your AntiVirus Software then it will not be able to catch the latest threats.
    • an Anti-Spyware program
      Malware Byte's Anti Malware is an excellent Anti-Spyware scanner. It's scan times are usually under ten minutes, and has excellent detection and removal rates.
      SUPERAntiSpyware is another good scanner with high detection and removal rates.
      Both programs are free for non commercial home use but provide a resident and do not nag if you purchase the paid versions.
    • Spyware Blaster
      A tutorial for Spywareblaster can be found here. If you wish, the commercial version provides automatic updating.
    • MVPs hosts file
      A tutorial for MVPs hosts file can be found here. If you would like automatic updates you might want to take a look at HostMan host file manager. For more information on thehosts file, and what it can do for you,please consult the Tutorial on the Hosts file
  2. Keep Windows (and your other Microsoft software) up to date!
    I cannot stress how important this is enough. Often holes are found in Internet Explorer or Windows itself that require patching. Sometimes these holeswill allow an attacker unrestricted access to your computer.
    Therefore, please, visit the Microsoft Update Website and follow the on screen instructions to setup Microsoft Update. Also follow the instructions to update your system. Please REBOOT and repeat this process until there are no more updates to install!!
  3. Keep your other software up to date as well
    Software does not need to be made by Microsoft to be insecure. You can use the Secunia Online Software occasionally to help you check for out of date software on yourmachine.
  4. Stay up to date!
    The MOST IMPORTANT part of any security setup is keeping the software up to date. Malware writers release new variantsevery single day. If your software updates don't keep up, then the malware will always be one step ahead. Not a good thing sad.gif.
Some more links you might find of interest:Have a nice day
myrti

is that a bird?  a plane? nooo it's the flying blueberry!

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#15 JohnTX

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Posted 07 September 2010 - 12:17 AM

One other thing. When I create a new tab in internet explorer 8, I'm getting this error:

Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 2.0.50727)
Timestamp: Tue, 7 Sep 2010 05:17:10 UTC


Message: Element not found.

Line: 144
Char: 1
Code: 0
URI: res://ieframe.dll/tabswelcome.htm






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