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Combofix helper needed


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#1 dhillon33

dhillon33

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Posted 11 August 2010 - 04:57 PM

Hi

My ISP has told me that a rootkit exists on a pc in my home and spam is bein sent to alot of people and clogging their server.

Anyway they want me to run combofix and said come here.

Can someone be my helper once I run it later tonight and obtain my log? I have printed the guide already and want to solve this problem and for my ISP to stop bugging me.

Thanks kindly

Teddy

Edited by dhillon33, 11 August 2010 - 05:00 PM.


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#2 Orange Blossom

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Posted 11 August 2010 - 05:11 PM

Hello,

I'd advise disconnecting your computer from the internet at this time; physically pull the connection. You can download the programs you need using a different computer.

Please do not run Combofix at this point. Instead, please follow the instructions in ==>This Guide<==. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues and what you have done to resolve them.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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