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Infected with Trojan.Hiloti.Gen. Can you help me remove it?


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#1 phynix

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Posted 11 August 2010 - 11:11 AM

Running windows vista home basic

Installed Malwarebytes, scan detected Trojan.Hiloti.Gen, other trojans and adware.
Quarantined them and did another scan which was clean.
Installed Spybot and scan was clean.

System is very slow at booting up, opening up any applications and randomly it logs me off.
A message that Windows has blocked several startup programs yesterday.
Full drive scan was done in safe mode. Scan clean.

Can you help me?

Edited by Blade Zephon, 11 August 2010 - 03:15 PM.
Moved to AII as no logs provided and Prep Guide not followed. ~BZ


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#2 boopme

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Posted 11 August 2010 - 03:33 PM

OK let's do these.

We need to disable Spybot S&D's "TeaTimer" if running.
TeaTimer works by preventing ANY changes to the system. It will attempt to undo any fixes we run, because it blocks these fixes from running.

In order to safeguard your system from problems that can be brought on by a half finished fix, we need to disable TeaTimer. We can reenable it when we're done if you like.
  • Open SpyBot Search and Destroy by going to Start -> All Programs -> Spybot Search and Destroy -> Spybot Search and Destroy.
  • If prompted with a legal dialog, accept the warning.
  • Click Posted Image and then on "Advanced Mode"
    Posted Image
  • You may be presented with a warning dialog. If so, press Posted Image
  • Click on Posted Image
  • Click on Posted Image
  • Uncheck this checkbox:
    Posted Image
  • Close/Exit Spybot Search and Destroy

Next run ATF and SAS: If you cannot access Safe Mode,run in normal ,but let me know.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.

Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.

Please ask any needed questions,post logs and Let us know how the PC is running now.
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#3 phynix

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Posted 12 August 2010 - 08:56 AM

Running in safe mode done.

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 08/11/2010 at 05:13 PM

Application Version : 4.41.1000

Core Rules Database Version : 5346
Trace Rules Database Version: 3159

Scan type : Complete Scan
Total Scan Time : 01:25:47

Memory items scanned : 272
Memory threats detected : 0
Registry items scanned : 8165
Registry threats detected : 0
File items scanned : 124979
File threats detected : 49

Trojan.Agent/Gen-Falint
C:\PROGRAM FILES\HP\DIGITAL IMAGING\BIN\HPQSCNVW.EXE

Adware.Tracking Cookie
interclick.com [ C:\Users\ValuedCustomer\AppData\Local\Microsoft\Windows\Temporary Internet Files\Virtualized\C\Users\ValuedCustomer\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\KF79SVD5 ]
media.tattomedia.com [ C:\Users\ValuedCustomer\AppData\Local\Microsoft\Windows\Temporary Internet Files\Virtualized\C\Users\ValuedCustomer\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\KF79SVD5 ]
memecounter.com [ C:\Users\ValuedCustomer\AppData\Local\Microsoft\Windows\Temporary Internet Files\Virtualized\C\Users\ValuedCustomer\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\KF79SVD5 ]
naiadsystems.com [ C:\Users\ValuedCustomer\AppData\Local\Microsoft\Windows\Temporary Internet Files\Virtualized\C\Users\ValuedCustomer\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\KF79SVD5 ]
spe.atdmt.com [ C:\Users\ValuedCustomer\AppData\Local\Microsoft\Windows\Temporary Internet Files\Virtualized\C\Users\ValuedCustomer\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\KF79SVD5 ]
tour.teendreams.com [ C:\Users\ValuedCustomer\AppData\Local\Microsoft\Windows\Temporary Internet Files\Virtualized\C\Users\ValuedCustomer\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\KF79SVD5 ]
ads1.msn.com [ C:\Users\ValuedCustomer\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\Y3CV34SU ]
content.oddcast.com [ C:\Users\ValuedCustomer\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\Y3CV34SU ]
core.insightexpressai.com [ C:\Users\ValuedCustomer\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\Y3CV34SU ]
macromedia.com [ C:\Users\ValuedCustomer\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\Y3CV34SU ]
media.mtvnservices.com [ C:\Users\ValuedCustomer\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\Y3CV34SU ]
media.resulthost.org [ C:\Users\ValuedCustomer\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\Y3CV34SU ]
media.scanscout.com [ C:\Users\ValuedCustomer\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\Y3CV34SU ]
media.tattomedia.com [ C:\Users\ValuedCustomer\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\Y3CV34SU ]
media10.washingtonpost.com [ C:\Users\ValuedCustomer\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\Y3CV34SU ]
memecounter.com [ C:\Users\ValuedCustomer\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\Y3CV34SU ]
msnbcmedia.msn.com [ C:\Users\ValuedCustomer\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\Y3CV34SU ]
msntest.serving-sys.com [ C:\Users\ValuedCustomer\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\Y3CV34SU ]
naiadsystems.com [ C:\Users\ValuedCustomer\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\Y3CV34SU ]
objects.tremormedia.com [ C:\Users\ValuedCustomer\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\Y3CV34SU ]
serving-sys.com [ C:\Users\ValuedCustomer\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\Y3CV34SU ]
static.xxxmatch.com [ C:\Users\ValuedCustomer\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\Y3CV34SU ]
vidii.hardsextube.com [ C:\Users\ValuedCustomer\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\Y3CV34SU ]
vitamine.networldmedia.net [ C:\Users\ValuedCustomer\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\Y3CV34SU ]
wdw1.wdpromedia.com [ C:\Users\ValuedCustomer\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\Y3CV34SU ]
wdw2.wdpromedia.com [ C:\Users\ValuedCustomer\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\Y3CV34SU ]
www.gotgayporn.com [ C:\Users\ValuedCustomer\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\Y3CV34SU ]
www.naiadsystems.com [ C:\Users\ValuedCustomer\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\Y3CV34SU ]
www.pornhub.com [ C:\Users\ValuedCustomer\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\Y3CV34SU ]
www.teenmag.com [ C:\Users\ValuedCustomer\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\Y3CV34SU ]
C:\Users\ValuedCustomer\AppData\Roaming\Microsoft\Windows\Cookies\Low\valuedcustomer@ad.yieldmanager[2].txt
C:\Users\ValuedCustomer\AppData\Roaming\Microsoft\Windows\Cookies\Low\valuedcustomer@adinterax[2].txt
C:\Users\ValuedCustomer\AppData\Roaming\Microsoft\Windows\Cookies\Low\valuedcustomer@ads.bleepingcomputer[1].txt
C:\Users\ValuedCustomer\AppData\Roaming\Microsoft\Windows\Cookies\Low\valuedcustomer@adserver.adtechus[2].txt
C:\Users\ValuedCustomer\AppData\Roaming\Microsoft\Windows\Cookies\Low\valuedcustomer@advertising[1].txt
C:\Users\ValuedCustomer\AppData\Roaming\Microsoft\Windows\Cookies\Low\valuedcustomer@apmebf[1].txt
C:\Users\ValuedCustomer\AppData\Roaming\Microsoft\Windows\Cookies\Low\valuedcustomer@atdmt[1].txt
C:\Users\ValuedCustomer\AppData\Roaming\Microsoft\Windows\Cookies\Low\valuedcustomer@bs.serving-sys[1].txt
C:\Users\ValuedCustomer\AppData\Roaming\Microsoft\Windows\Cookies\Low\valuedcustomer@casalemedia[1].txt
C:\Users\ValuedCustomer\AppData\Roaming\Microsoft\Windows\Cookies\Low\valuedcustomer@collective-media[2].txt
C:\Users\ValuedCustomer\AppData\Roaming\Microsoft\Windows\Cookies\Low\valuedcustomer@content.yieldmanager[3].txt
C:\Users\ValuedCustomer\AppData\Roaming\Microsoft\Windows\Cookies\Low\valuedcustomer@doubleclick[1].txt
C:\Users\ValuedCustomer\AppData\Roaming\Microsoft\Windows\Cookies\Low\valuedcustomer@lfstmedia[1].txt
C:\Users\ValuedCustomer\AppData\Roaming\Microsoft\Windows\Cookies\Low\valuedcustomer@mediaplex[2].txt
C:\Users\ValuedCustomer\AppData\Roaming\Microsoft\Windows\Cookies\Low\valuedcustomer@msnportal.112.2o7[1].txt
C:\Users\ValuedCustomer\AppData\Roaming\Microsoft\Windows\Cookies\Low\valuedcustomer@questionmarket[1].txt
C:\Users\ValuedCustomer\AppData\Roaming\Microsoft\Windows\Cookies\Low\valuedcustomer@richmedia.yahoo[1].txt
C:\Users\ValuedCustomer\AppData\Roaming\Microsoft\Windows\Cookies\Low\valuedcustomer@serving-sys[1].txt

MBAM log:

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4422

Windows 6.0.6001 Service Pack 1
Internet Explorer 7.0.6001.18000

12/08/2010 7:42:03 AM
mbam-log-2010-08-12 (07-42-03).txt

Scan type: Quick scan
Objects scanned: 137233
Time elapsed: 16 minute(s), 58 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


Slight improvement in speed. Anything else we can do to improve this?
What about these trojans? Are they removed?

#4 boopme

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Posted 12 August 2010 - 10:55 AM

Yes one more scan then when we mop up we should free some space.

ESET
Please perform a scan with Eset Online Antiivirus Scanner.
(Requires Internet Explorer to work. If given the option, choose "Quarantine" instead of delete.)
Vista users need to run Internet Explorer as Administrator. Right-click on the IE icon in the Start Menu or Quick Launch Bar on the Taskbar and select Run as Administrator from the context menu.
  • Click the green ESET Online Scanner button.
  • Read the End User License Agreement and check the box: YES, I accept the Terms of Use.
  • Click on the Start button next to it.
  • You may receive an alert on the address bar that "This site might require the following ActiveX control...Click here to install...". Click on that alert and then click Insall ActiveX component.
  • A new window will appear asking "Do you want to install this software?"".
  • Answer Yes to download and install the ActiveX controls that allows the scan to run.
  • Click Start.
  • Check Remove found threats and Scan potentially unwanted applications.
  • Click Scan to start. (please be patient as the scan could take some time to complete)
  • If offered the option to get information or buy software. Just close the window.
  • When the scan has finished, a log.txt file will be created and automatically saved in the C:\Program Files\ESET\ESET Online Scanner\log.txt
    folder.
  • Click Posted Image > Run..., then copy and paste this command into the open box: C:\Program Files\ESET\EsetOnlineScanner\log.txt
  • The scan results will open in Notepad. Copy and paste the contents of log.txt in your next reply.
Note: Some online scanners will detect existing anti-virus software and refuse to cooperate. You may have to disable the real-time protection components of your existing anti-virus and try running the scan again. If you do this, remember to turn them back on after you are finished.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 phynix

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Posted 13 August 2010 - 05:36 PM

ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK
ESETSmartInstaller@High as downloader log:
all ok
# version=7
# OnlineScannerApp.exe=1.0.0.1
# OnlineScanner.ocx=1.0.0.6211
# api_version=3.0.2
# EOSSerial=fd0169a47d253e47b700a3c215e5c6aa
# end=finished
# remove_checked=true
# archives_checked=false
# unwanted_checked=true
# unsafe_checked=false
# antistealth_checked=false
# utc_time=2010-08-13 06:21:20
# local_time=2010-08-13 12:21:20 (-0600, Canada Central Standard Time)
# country="Canada"
# lang=4105
# osver=6.0.6001 NT Service Pack 1
# compatibility_mode=1024 16777215 100 0 64177802 64177802 0 0
# compatibility_mode=5892 16776573 100 100 0 118324194 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=131160
# found=0
# cleaned=0
# scan_time=7072

#6 phynix

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Posted 13 August 2010 - 05:41 PM

Just realized that the system has AVG 8.5 activated. Does this affect all the work we have done??
My apologies. How do I turn this off if needed?

#7 boopme

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Posted 13 August 2010 - 06:21 PM

We should be OK. But for the reference see http://www.bleepingcomputer.com/forums/t/114351/how-to-temporarily-disable-your-anti-virus-firewall-and-anti-malware-programs/

Perhaps you should update you AVG as it 's at 9.0

How is it running now?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 phynix

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Posted 14 August 2010 - 10:45 PM

Still running slow. Not much of an improvement.
What's next?

#9 boopme

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Posted 14 August 2010 - 10:58 PM

Let's clear out more junk.
Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been backed up, renamed and saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista and Windows 7 users can refer to these links: Create a New Restore Point in Vista or Windows 7 and Disk Cleanup in Vista.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#10 phynix

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Posted 15 August 2010 - 12:24 PM

I ran disk cleanup.
There is no "more options" tab on DC.
It shows "files to delete", some have checkmarks and others do not.
I can also "view files". I can free up 1.9gb of space. do you want me to click "ok"?

When I open system restore, I do not have option for "cleanup"
I have 2 options: recommended restore or a different restore point????

What do you want me to do?

#11 boopme

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Posted 15 August 2010 - 02:34 PM

Are you looking at these??
Vista and Windows 7 users can refer to these links: Create a New Restore Point in Vista or Windows 7 and Disk Cleanup in Vista.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#12 phynix

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Posted 15 August 2010 - 03:26 PM

yes, but there are no mention of what you are instructing me to do?

#13 boopme

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Posted 15 August 2010 - 03:44 PM

http://www.howtogeek.com/howto/windows-vis...system-restore/


Disk Cleanup
Go on the Start Button then click on Computer
Right click on C: and select Properties
Under the General Tab,Click on Disk Cleanup

Double click on “Files from all users on this computer” in the Disk Cleanup Options dialog box.
Click on the More Options tab and Cleanup under “System Restore and Shadow Copies
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#14 phynix

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Posted 15 August 2010 - 03:57 PM

Done. Thanks for your patience.

#15 boopme

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Posted 15 August 2010 - 04:01 PM

You are very welcome!! :thumbsup:
Here's some tips from our quietman7

Tips to protect yourself against malware and reduce the potential for re-infection:Avoid gaming sites, pirated software, cracking tools, keygens, and peer-to-peer (P2P) file sharing programs. They are a security risk which can make your computer susceptible to a smörgåsbord of malware infections, remote attacks, exposure of personal information, and identity theft. Many malicious worms and Trojans spread across P2P file sharing networks, gaming and underground sites. Users visiting such pages may see innocuous-looking banner ads containing code which can trigger pop-up ads and malicious Flash ads that install viruses, Trojans and spyware. Ads are a target for hackers because they offer a stealthy way to distribute malware to a wide range of Internet users. The best way to reduce the risk of infection is to avoid these types of web sites and not use any P2P applications. Read P2P Software User Advisories and Risks of File-Sharing Technology.

Keeping Autorun enabled on USB and other removable drives has become a significant security risk due to the increasing number of malware variants that can infect them and transfer the infection to your computer. To learn more about this risk, please read:
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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