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BSOD STOP 0x000000F4 0x00000003


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#1 Fierce0

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Posted 11 August 2010 - 10:20 AM

Hello, yesterday I got a blue screen stating 0x000000F4 and 0x00000003. Now i got this after i updated my antivirus which i suspect have something to do with it. Inside the log files it says something about a file called explorer.exe being quarantined. Funny thing is if i read the crash dump file i find this:


*******************************************************************************
*																			 *
*						Bugcheck Analysis									*
*																			 *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck F4, {3, 87c92c08, 87c92d74, 82c28d90}

Probably caused by : explorer.exe

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*																			 *
*						Bugcheck Analysis									*
*																			 *
*******************************************************************************

CRITICAL_OBJECT_TERMINATION (f4)
A process or thread crucial to system operation has unexpectedly exited or been
terminated.
Several processes and threads are necessary for the operation of the
system; when they are terminated (for any reason), the system can no
longer function.
Arguments:
Arg1: 00000003, Process
Arg2: 87c92c08, Terminating object
Arg3: 87c92d74, Process image file name
Arg4: 82c28d90, Explanatory message (ascii)

Debugging Details:
------------------


PROCESS_OBJECT: 87c92c08

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAULTING_MODULE: 00000000 

PROCESS_NAME:  ekrn.exe (NOTE THAT THIS IS THE PROCESS OF MY ANTIVIRUS, NOD32)

BUGCHECK_STR:  0xF4_ekrn.exe

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from 82cdc0d3 to 82adcd10

STACK_TEXT:  
9ff27c9c 82cdc0d3 000000f4 00000003 87c92c08 nt!KeBugCheckEx+0x1e
9ff27cc0 82c5fe84 82c28d90 87c92d74 87c92e78 nt!PspCatchCriticalBreak+0x71
9ff27cf0 82c61d1f 87c92c08 86ea2030 ffffffff nt!PspTerminateAllThreads+0x2d
9ff27d24 82a4344a 000003b0 ffffffff 0609cf98 nt!NtTerminateProcess+0x1a2
9ff27d24 77ba64f4 000003b0 ffffffff 0609cf98 nt!KiFastCallEntry+0x12a
WARNING: Frame IP not in any known module. Following frames may be wrong.
0609cf98 00000000 00000000 00000000 00000000 0x77ba64f4


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: explorer

IMAGE_NAME:  explorer.exe  (THE FILE THAT NOD32 CLEANED)

FAILURE_BUCKET_ID:  0xF4_ekrn.exe_IMAGE_explorer.exe

BUCKET_ID:  0xF4_ekrn.exe_IMAGE_explorer.exe

Followup: MachineOwner
---------

As you can see there is something going on here.

Today i had one BSOD but i have been running for 5 hours no problem now except the weak lag spikes i find in games whereof i also had a complete freeze followed by my screen turning off and on and then everything was back to normal.
Also before all of this i have had, when i leave my computer, it apparently goes down into sleep mode but it just keeps looping( It starts and shuts down ) and to resolve this i simply plugged the power cable out and back in. Note: I removed so that it wouldnt go into sleep mode again.

I have bought a new hard drve and powersupply, because they are the oldest parts in my computer which could be the reason my computer is acting like this but they havent arrived yet and i have tried switching to S1 instead of the original S3(STR) inside the BIOS. No results.

Any help is appreciated.

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#2 hamluis

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Posted 11 August 2010 - 01:35 PM

Ekrn.exe belongs to Eset.

If that is your installed AV, it could be damaged...damaged files cause problems.

I would try uninstalling it...reinstalling it, updating and running a full scan.

Louis

#3 Kalon Wiggins

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Posted 11 August 2010 - 01:38 PM

you run a malwarebytes scan yet? here's instructions:

http://www.bleepingcomputer.com/virus-remo...alware-tutorial

Is it when playing games that it bluescreens? or will it bluescreen when the computer is just idle too?

#4 Fierce0

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Posted 11 August 2010 - 02:23 PM

I have had 3 bluescreens total, actually it have bluescreened when i have played games, normal browsing of the internet and when i have just left it idle.

#5 Kalon Wiggins

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Posted 12 August 2010 - 11:30 AM

There's not really enough info there to establish a pattern, but did you try reinstalling your antivirus like hamluis said?

Also I would get the newest stable driver for your graphics card and see if that makes a difference




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