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Getting Google redirect problem


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15 replies to this topic

#1 mjdace

mjdace

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  • Local time:11:51 PM

Posted 11 August 2010 - 08:49 AM

My issues first started with repeated attacks being reported by my Norton, I ran a full scan which found nothing so i ran my malwarebytes which found various issues (trojan.downloader, rootkit dropper, trojan.fakealert & malware.packer.gen) removed these with malwarebytes but now keep getting intermittent google redirects when searching for anything to do with sport!. Please see below attached dds report & other relevant logs, any help would be greatly appreciated.


DDS (Ver_10-03-17.01) - NTFSx86
Run by AD at 12:09:01.24 on 11/08/10
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_17
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.510.81 [GMT 1:00]


============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\WINDOWS\system32\DRIVERS\CDANTSRV.EXE
C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PifSvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton Internet Security\Norton Internet Security\Engine\17.7.0.12\ccSvcHst.exe
C:\Program Files\Sony Ericsson\Sony Ericsson PC Suite\SupServ.exe
C:\WINDOWS\system32\PNUpdate.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PifSvc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Norton Internet Security\Norton Internet Security\Engine\17.7.0.12\ccSvcHst.exe
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\Documents and Settings\AD\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.co.uk/
uSearch Page = hxxp://www.google.com
uDefault_Page_URL = hxxp://www.dell.co.uk/myway
uSearch Bar = hxxp://www.google.com/ie
uInternet Connection Wizard,ShellNext = hxxp://www.dell.co.uk/myway
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton internet security\norton internet security\engine\17.7.0.12\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton internet security\norton internet security\engine\17.7.0.12\IPSBHO.DLL
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton internet security\norton internet security\engine\17.7.0.12\coIEPlg.dll
TB: {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No File
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [pnuprdp] c:\windows\system32\rundll32 c:\windows\system32\pnuprdp.dll,RegisterVirtualChannel
mRun: [pnupica] c:\windows\system32\rundll32 c:\windows\system32\pnupica6.dll,RegisterVirtualChannel
mRun: [Symantec PIF AlertEng] "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\pifsvc.exe" /a /m "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\AlertEng.dll"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
mExplorerRun: [SKZEFJ] rundll32 "c:\windows\system32\xmlprovy.dll",heldaifx
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0010-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_10-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_11-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {FEE1002D-90A5-4A5D-AABE-01803FFBCF7A} - hxxp://iptv.zgzcw.com/pCastCtl_1.0.0.89_20080808.cab
Filter: application/x-internet-signup - {A173B69A-1F9B-4823-9FDA-412F641E65D6} - c:\program files\tiscali\tiscali internet\dlls\tiscalifilter.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
Hosts: 127.0.0.1 www.spywareinfo.com

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\ad\applic~1\mozilla\firefox\profiles\umcq099p.default\
FF - prefs.js: browser.search.selectedEngine - Yahoo Search
FF - prefs.js: browser.startup.homepage - hxxp://www.google.co.uk
FF - component: c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_17.0.0.136\coffplgn\components\coFFPlgn.dll
FF - component: c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_17.0.0.136\ipsffplgn\components\IPSFFPl.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0010-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_colors", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("svg.smil.enabled", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.debug", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5);
c:\program files\mozilla firefox\greprefs\all.js - pref("html5.enable", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20);

============= SERVICES / DRIVERS ===============

R1 BHDrvx86;BHDrvx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_17.0.0.136\definitions\bashdefs\20100719.001\BHDrvx86.sys [2010-7-20 692272]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\nis\1107000.00c\cchpx86.sys [2010-5-25 501888]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-5-27 102448]
R3 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_17.0.0.136\definitions\ipsdefs\20100809.001\IDSXpx86.sys [2010-8-11 331640]
S3 FsUsbExDisk;FsUsbExDisk;c:\windows\system32\FsUsbExDisk.Sys [2009-9-8 36608]
S3 ggflt;SEMC USB Flash Driver Filter;c:\windows\system32\drivers\ggflt.sys [2009-11-27 13224]

=============== Created Last 30 ================

2010-08-11 09:36:36 0 d-----w- C:\642c6e51ca00134e2c0a8c3cfb
2010-08-10 15:24:42 0 d-----w- c:\program files\Spybot - Search & Destroy
2010-08-09 13:00:58 0 d-----w- c:\docume~1\alluse~1\applic~1\SUPERAntiSpyware.com
2010-08-09 13:00:58 0 d-----w- c:\docume~1\ad\applic~1\SUPERAntiSpyware.com
2010-08-09 12:59:38 0 d-----w- c:\program files\SUPERAntiSpyware
2010-08-04 15:47:39 102400 --sha-r- c:\windows\system32\xmlprovy.dll
2010-07-14 08:15:38 744448 ------w- c:\windows\system32\dllcache\helpsvc.exe

==================== Find3M ====================

2010-08-09 15:16:15 23040 ----a-w- c:\windows\system32\drivers\mouclass.sys
2010-07-27 06:30:35 8462336 ------w- c:\windows\system32\dllcache\shell32.dll
2010-06-30 12:31:35 149504 ----a-w- c:\windows\system32\schannel.dll
2010-06-30 12:31:35 149504 ------w- c:\windows\system32\dllcache\schannel.dll
2010-06-24 16:51:58 11077120 ----a-w- c:\windows\system32\dllcache\ieframe.dll
2010-06-24 12:22:03 916480 ----a-w- c:\windows\system32\wininet.dll
2010-06-24 12:22:03 916480 ----a-w- c:\windows\system32\dllcache\wininet.dll
2010-06-24 12:22:03 12800 ------w- c:\windows\system32\dllcache\xpshims.dll
2010-06-24 12:22:02 1210368 ----a-w- c:\windows\system32\dllcache\urlmon.dll
2010-06-24 12:22:01 611840 ----a-w- c:\windows\system32\dllcache\mstime.dll
2010-06-24 12:22:01 5951488 ----a-w- c:\windows\system32\dllcache\mshtml.dll
2010-06-24 12:22:01 206848 ----a-w- c:\windows\system32\dllcache\occache.dll
2010-06-24 12:21:59 599040 ----a-w- c:\windows\system32\dllcache\msfeeds.dll
2010-06-24 12:21:59 55296 ----a-w- c:\windows\system32\dllcache\msfeedsbs.dll
2010-06-24 12:21:59 25600 ----a-w- c:\windows\system32\dllcache\jsproxy.dll
2010-06-24 12:21:58 247808 ------w- c:\windows\system32\dllcache\ieproxy.dll
2010-06-24 12:21:58 1986560 ----a-w- c:\windows\system32\dllcache\iertutil.dll
2010-06-24 12:21:58 184320 ----a-w- c:\windows\system32\dllcache\iepeers.dll
2010-06-24 12:21:56 743424 ------w- c:\windows\system32\dllcache\iedvtool.dll
2010-06-24 12:21:55 387584 ----a-w- c:\windows\system32\dllcache\iedkcs32.dll
2010-06-23 13:44:04 1851904 ----a-w- c:\windows\system32\win32k.sys
2010-06-23 13:44:04 1851904 ------w- c:\windows\system32\dllcache\win32k.sys
2010-06-23 12:08:09 173056 ----a-w- c:\windows\system32\dllcache\ie4uinit.exe
2010-06-21 15:27:11 354304 ----a-w- c:\windows\system32\drivers\srv.sys
2010-06-21 15:27:11 354304 ------w- c:\windows\system32\dllcache\srv.sys
2010-06-18 13:36:12 3558912 ------w- c:\windows\system32\dllcache\moviemk.exe
2010-06-17 14:03:00 80384 ----a-w- c:\windows\system32\iccvid.dll
2010-06-14 07:41:45 1172480 ----a-w- c:\windows\system32\msxml3.dll
2010-06-14 07:41:45 1172480 ------w- c:\windows\system32\dllcache\msxml3.dll
2010-05-13 11:19:00 33019 ----a-w- c:\windows\system32\CoreAAC-uninstall.exe
2008-07-25 10:59:49 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008072520080726\index.dat

============= FINISH: 12:11:29.78 ===============

Attached Files



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#2 thewall

thewall

  • Malware Response Team
  • 6,425 posts
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  • Location:Florida
  • Local time:06:51 PM

Posted 18 August 2010 - 04:16 PM


Hello mjdace smile.gif Welcome to the BC HijackThis Log and Analysis forum. I will be assisting you in cleaning up your system.


I ask that you refrain from running tools other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.



In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond the your topic and facilitate the cleaning of your machine.


Please keep in mind that we have a large backlog of users just like yourself waiting to be helped so try to be as timely as possible in your replies. Since we do this on a part-time voluntary basis we are limited on how many logs we can respond to and keep open due to time restraints. If you have to be away or can't answer for some other reason just let me know. Thank you for your understanding.



After 5 days if a topic is not replied to we assume it has been abandoned and it is closed.





Please download ComboFix from one of these locations:

Link 1
Link 2

* IMPORTANT !!! Save ComboFix.exe to your Desktop
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. Instruction can be found HERE
  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.




Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:





Click on Yes, to continue scanning for malware.

When finished, it will produce a log for you. Please include the C:\ComboFix.txt in your next reply.












Note: Please post the log in the reply window and do not make it an attachment. Do this with all subsequent replies unless I ask otherwise.







Thanks,



thewall





If I have helped you then please consider donating so I can continue the fight against malware Posted Image
All donations go directly to the helper

Posted Image

Due to the large amount of backlogs we have I cannot respond to PMs for help unless I am already working with you

#3 mjdace

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Posted 19 August 2010 - 04:22 AM

Hello thewall smile.gif . Many thanks for your reply.

Since my initial post i have been running malwarebytes & super antispyware which has found various other trojan bits, have a case of major paranoia having been the victim of bank fraud in the past, so please accept my sincere apologies if this hinders the repair of my system. Have posted the logs of what was found as well as my combofix log aswell.


Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4439

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

17/08/10 09:43:57
mbam-log-2010-08-17 (09-43-57).txt

Scan type: Quick scan
Objects scanned: 131978
Time elapsed: 13 minute(s), 9 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run\skzefj (Trojan.Downloader) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\xmlprovy.dll (Trojan.Downloader) -> Quarantined and deleted successfully.


SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 08/17/2010 at 03:34 PM

Application Version : 4.41.1000

Core Rules Database Version : 5367
Trace Rules Database Version: 3179

Scan type : Complete Scan
Total Scan Time : 00:51:55

Memory items scanned : 546
Memory threats detected : 0
Registry items scanned : 7102
Registry threats detected : 0
File items scanned : 21051
File threats detected : 2

Trojan.Agent/CDesc[Generic]
C:\SYSTEM VOLUME INFORMATION\_RESTORE{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP1\A0002234.DLL

Trojan.Agent/Gen-Nullo[Short]
C:\SYSTEM VOLUME INFORMATION\_RESTORE{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP3\A0002812.DLL


ComboFix 10-08-17.04 - AD 19/08/10 9:40.1.1 - x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.510.145 [GMT 1:00]
Running from: c:\documents and settings\AD\Desktop\ComboFix.exe
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\All Users\Application Data\hpeDC.dll

.
((((((((((((((((((((((((( Files Created from 2010-07-19 to 2010-08-19 )))))))))))))))))))))))))))))))
.

2010-08-17 15:06 . 2010-08-17 15:06 -------- d-----w- c:\program files\VS Revo Group
2010-08-17 12:51 . 2010-08-17 12:51 -------- d-----w- c:\documents and settings\AD\Application Data\IObit
2010-08-17 12:51 . 2010-08-17 15:14 -------- d-----w- c:\program files\IObit
2010-08-10 15:24 . 2010-08-10 15:28 -------- d-----w- c:\program files\Spybot - Search & Destroy
2010-08-09 13:00 . 2010-08-09 13:00 -------- d-----w- c:\documents and settings\All Users\Application Data\SUPERAntiSpyware.com
2010-08-09 13:00 . 2010-08-09 13:00 -------- d-----w- c:\documents and settings\AD\Application Data\SUPERAntiSpyware.com
2010-08-09 12:59 . 2010-08-09 13:01 -------- d-----w- c:\program files\SUPERAntiSpyware

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-08-18 10:30 . 2010-08-09 13:03 63488 ----a-w- c:\documents and settings\AD\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\SD10006.dll
2010-08-18 10:29 . 2010-08-09 13:03 117760 ----a-w- c:\documents and settings\AD\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\UIREPAIR.DLL
2010-08-17 11:06 . 2006-07-19 09:30 -------- d-----w- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2010-08-09 15:16 . 2004-08-03 22:58 23040 ----a-w- c:\windows\system32\drivers\mouclass.sys
2010-08-09 13:03 . 2010-08-09 13:03 52224 ----a-w- c:\documents and settings\AD\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\SD10005.dll
2010-08-06 09:10 . 2007-03-30 10:19 -------- d-----w- c:\program files\CCleaner
2010-08-04 08:03 . 2009-05-07 15:37 -------- d-----w- c:\program files\Microsoft Silverlight
2010-07-23 15:45 . 2008-11-20 10:41 -------- d-----w- c:\documents and settings\AD\Application Data\U3
2010-07-22 09:54 . 2005-11-14 17:04 -------- d-----w- c:\program files\Common Files\Adobe
2010-06-30 12:31 . 2004-08-10 12:51 149504 ----a-w- c:\windows\system32\schannel.dll
2010-06-30 10:06 . 2008-04-14 09:13 -------- d-----w- c:\documents and settings\AD\Application Data\uTorrent
2010-06-24 12:22 . 2004-08-10 12:51 916480 ----a-w- c:\windows\system32\wininet.dll
2010-06-23 13:44 . 2004-08-10 12:51 1851904 ----a-w- c:\windows\system32\win32k.sys
2010-06-21 15:27 . 2005-11-05 15:50 354304 ----a-w- c:\windows\system32\drivers\srv.sys
2010-06-17 14:03 . 2004-08-10 12:51 80384 ----a-w- c:\windows\system32\iccvid.dll
2010-06-14 14:31 . 2004-08-10 13:02 744448 ----a-w- c:\windows\pchealth\helpctr\binaries\helpsvc.exe
2010-06-14 07:41 . 2004-08-10 12:51 1172480 ----a-w- c:\windows\system32\msxml3.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SpybotSD TeaTimer"="c:\program files\Spybot - Search & Destroy\TeaTimer.exe" [2009-03-05 2260480]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SoundMAXPnP"="c:\program files\Analog Devices\Core\smax4pnp.exe" [2004-10-14 1404928]
"igfxtray"="c:\windows\system32\igfxtray.exe" [2005-09-20 94208]
"igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2005-09-20 77824]
"igfxpers"="c:\windows\system32\igfxpers.exe" [2005-09-20 114688]
"pnuprdp"="c:\windows\system32\pnuprdp.dll" [2008-07-26 161192]
"pnupica"="c:\windows\system32\pnupica6.dll" [2008-07-26 165288]
"Symantec PIF AlertEng"="c:\program files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PifSvc.exe" [2007-03-12 517768]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2009-05-26 413696]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2010-06-20 35760]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-06-09 976832]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="c:\windows\system32\CTFMON.EXE" [2008-04-14 15360]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{56F9679E-7826-4C84-81F3-532071A8BCC5}"= "c:\program files\Windows Desktop Search\MSNLNamespaceMgr.dll" [2009-05-24 304128]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
2009-09-03 22:21 548352 ----a-w- c:\program files\SUPERAntiSpyware\SASWINLO.DLL

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe ARM]
2010-06-09 08:06 976832 ----a-w- c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]
2010-06-20 02:04 35760 ----a-w- c:\program files\Adobe\Reader 9.0\Reader\reader_sl.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\OSCD_Creator]
2005-03-18 15:02 107520 ----a-w- c:\dell\MEDIAEXE\PreODM.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2009-05-26 17:18 413696 ----a-w- c:\program files\QuickTime\QTTask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RealTray]
2005-11-05 16:10 26112 ----a-w- c:\program files\Real\RealPlayer\realplay.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Sony Ericsson PC Suite]
2009-09-24 14:41 434176 ----a-w- c:\program files\Sony Ericsson\Sony Ericsson PC Suite\SEPCSuite.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
2009-10-11 04:17 149280 ----a-w- c:\program files\Java\jre6\bin\jusched.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\WMPNSCFG]
2006-10-18 20:05 204288 ------w- c:\program files\Windows Media Player\wmpnscfg.exe

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\uTorrent\\uTorrent.exe"=
"c:\\Program Files\\Common Files\\Nokia\\Service Layer\\A\\nsl_host_process.exe"=
"c:\\Program Files\\Sony Ericsson\\Update Service\\Update Service.exe"=

R0 ppa;Iomega Parallel Port Filter Driver;c:\windows\system32\drivers\ppa.sys [22/11/05 10:42 17792]
R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\NIS\1107000.00C\symds.sys [25/05/10 14:45 328752]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\NIS\1107000.00C\symefa.sys [25/05/10 14:45 173104]
R1 BHDrvx86;BHDrvx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.0.0.136\Definitions\BASHDefs\20100810.004\BHDrvx86.sys [10/08/10 02:11 692272]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\NIS\1107000.00C\cchpx86.sys [25/05/10 14:45 501888]
R1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\sasdifsv.sys [17/02/10 19:25 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [10/05/10 19:41 67656]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\NIS\1107000.00C\ironx86.sys [25/05/10 14:45 116784]
R2 NIS;Norton Internet Security;c:\program files\Norton Internet Security\Norton Internet Security\Engine\17.7.0.12\ccsvchst.exe [25/05/10 14:44 126392]
R2 PNUpdate;Provision Networks Update Service;c:\windows\system32\PNUpdate.exe -RUN --> c:\windows\system32\PNUpdate.exe -RUN [?]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [27/05/10 09:28 102448]
R3 IDSxpx86;IDSxpx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.0.0.136\Definitions\IPSDefs\20100816.001\IDSXpx86.sys [18/08/10 09:25 331640]
R3 seehcri;Sony Ericsson seehcri Device Driver;c:\windows\system32\drivers\seehcri.sys [27/11/09 18:20 27632]
S2 OMSI download service;Sony Ericsson OMSI download service;c:\program files\Sony Ericsson\Sony Ericsson PC Suite\SupServ.exe [27/11/09 18:19 90112]
S3 FsUsbExDisk;FsUsbExDisk;c:\windows\system32\FsUsbExDisk.Sys [08/09/09 11:04 36608]
S3 ggflt;SEMC USB Flash Driver Filter;c:\windows\system32\drivers\ggflt.sys [27/11/09 17:35 13224]
.
Contents of the 'Scheduled Tasks' folder
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.co.uk/
uInternet Connection Wizard,ShellNext = hxxp://www.dell.co.uk/myway
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
DPF: Microsoft XML Parser for Java - file://c:\windows\Java\classes\xmldso.cab
DPF: {FEE1002D-90A5-4A5D-AABE-01803FFBCF7A} - hxxp://iptv.zgzcw.com/pCastCtl_1.0.0.89_20080808.cab
FF - ProfilePath - c:\documents and settings\AD\Application Data\Mozilla\Firefox\Profiles\umcq099p.default\
FF - prefs.js: browser.search.selectedEngine - Yahoo Search
FF - prefs.js: browser.startup.homepage - hxxp://www.google.co.uk
FF - component: c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.0.0.136\coFFPlgn\components\coFFPlgn.dll
FF - component: c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.0.0.136\IPSFFPlgn\components\IPSFFPl.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\np-mswmp.dll
FF - plugin: c:\program files\Viewpoint\Viewpoint Experience Technology\npViewpoint.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\

---- FIREFOX POLICIES ----
c:\program files\Mozilla Firefox\greprefs\all.js - pref("ui.use_native_colors", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("svg.smil.enabled", false);
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
.
- - - - ORPHANS REMOVED - - - -

SafeBoot-klmdb.sys
MSConfigStartUp-Google Update - c:\documents and settings\AD\Local Settings\Application Data\Google\Update\GoogleUpdate.exe



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-08-19 09:49
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************

[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\NIS]
"ImagePath"="\"c:\program files\Norton Internet Security\Norton Internet Security\Engine\17.7.0.12\ccSvcHst.exe\" /s \"NIS\" /m \"c:\program files\Norton Internet Security\Norton Internet Security\Engine\17.7.0.12\diMaster.dll\" /prefetch:1"
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(652)
c:\program files\SUPERAntiSpyware\SASWINLO.DLL
c:\windows\system32\WININET.dll
.
Completion time: 2010-08-19 09:59:05
ComboFix-quarantined-files.txt 2010-08-19 08:59

Pre-Run: 44,068,495,360 bytes free
Post-Run: 44,060,614,656 bytes free

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Home Edition" /fastdetect

- - End Of File - - 710E1CAD42B6FC80BC1020F5A6819DDE


Many thanks in advance for your help and assistance in this issue and apologies again if my constant running of scans has messed anything up.

mjdace smile.gif


#4 thewall

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Posted 19 August 2010 - 11:42 AM

That's OK. If you have already used them it's not a problem. We just do that to try and keep abreast of what is going on with the system.

Are you still getting redirects and if you are is it happening with more than one browser or just Firefox?
If I have helped you then please consider donating so I can continue the fight against malware Posted Image
All donations go directly to the helper

Posted Image

Due to the large amount of backlogs we have I cannot respond to PMs for help unless I am already working with you

#5 mjdace

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Posted 20 August 2010 - 04:05 AM

Hi

Good glad ive not caused too much of a problem with my paranoia.

The redirects seemed to have stopped at the minute, i mainly use IE but they were happening with firefox as well and it seems to be fine at the minute also.

Do you think the computer is clean?, do i need to try anything else? Is there anything im using that may have caused my issues?

Any advice is greatly appreciated smile.gif

After today i wiil be away for two weeks, so will monitor again when im back.

Many thanks for your help so far

mjdace

#6 thewall

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Posted 20 August 2010 - 11:35 AM

It does sound better. We'll do a little more checking though. When you get a chance please run the following program. If you are going to be gone for a couple of weeks I will keep the topic open and you can let me know the results when you get back.



It's important to run this online scan to search for any remnants. It can take some time, so please be patient and allow it to run it's full course:



Please perform a scan with Kaspersky Online Virus Scanner.
-- Requires free Java Runtime Environment (JRE) to be installed before scanning for malware as ActiveX is no longer being used.
-- This scan will not remove any detected file threats but it will show where they are located so they can be cleaned with other tools.
  • Vista users need to right-click the IE or FF Start Menu or Quick Launch Bar icons and Run As Administrator from the context menu.
  • Read the "Advantages - Requirements and Limitations" then press the ... button.
  • You will be prompted to install an application from Kaspersky. Click the Run button. It will start downloading and installing the scanner and virus definitions.
  • When the downloads have finished, you should see 'Database is updated. Ready to scan'. Click on the ... button.
  • Make sure these boxes are checked. By default, they should be. If not, please check them and click on the ... button afterwards:
    • Detect malicious programs of the following categories:
      Viruses, Worms, Trojan Horses, Rootkits
      Spyware, Adware, Dialers and other potentially dangerous programs
    • Scan compound files (doesn't apply to the File scan area):
      Archives
      Mail databases
  • Click on My Computer under the Scan section. OK any warnings from your protection programs.
  • The scan will take a while so be patient and do NOT use the computer while the scan is running. Keep all other programs and windows closed.
  • Once the scan is complete (the 'status' will show complete), click on View Scan Report and any infected objects will be shown.
  • Click on Save Report As... and change the Files of type to Text file (.txt)
  • Name the file KAVScan_ddmmyy (day, month, year) before clicking on the Save button and save it to your Desktop.
  • Copy and paste (Ctrl+C) the saved scan results from that file in your next reply.
-- Note: Some online scanners will detect existing anti-virus software and refuse to cooperate. You may have to disable the real-time protection components of your existing anti-virus and try running the scan again. If you do this, remember to turn them back on after you are finished.
If I have helped you then please consider donating so I can continue the fight against malware Posted Image
All donations go directly to the helper

Posted Image

Due to the large amount of backlogs we have I cannot respond to PMs for help unless I am already working with you

#7 mjdace

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Posted 08 September 2010 - 10:26 AM

Hi

Apologies for taking so long to post back thank you for keeping the topic open.

I have ran the kaspersky scan which didnt find anything, when i clicked on save report it didnt give me any further option to choose file name / type it just stayed on the report screen.

As always many thanks for your assistance so far.

#8 thewall

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Posted 08 September 2010 - 07:30 PM

No problem, I didn't mind. Are the redirects still gone?
If I have helped you then please consider donating so I can continue the fight against malware Posted Image
All donations go directly to the helper

Posted Image

Due to the large amount of backlogs we have I cannot respond to PMs for help unless I am already working with you

#9 mjdace

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Posted 09 September 2010 - 03:53 AM

Yes the redirects seemed to have stopped, I have checked both firefox & IE and both seem fine.

Is there anything else i can do?

Is it safe to use for my personal stuff now?

Many thanks as always. smile.gif

#10 thewall

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Posted 09 September 2010 - 09:08 PM

Give me until tomorrow when I have a little more time to go back through the thread and we'll proceed from there.
If I have helped you then please consider donating so I can continue the fight against malware Posted Image
All donations go directly to the helper

Posted Image

Due to the large amount of backlogs we have I cannot respond to PMs for help unless I am already working with you

#11 mjdace

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Posted 13 September 2010 - 05:04 AM

Thats great, i shall wait to hear from you.

#12 thewall

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Posted 14 September 2010 - 07:00 PM

My apologies for taking so long to get back. I have been running behind.

Let's get your Java updated and all of the old versions removed from your computer.

Your version of Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system. Please follow these steps to remove older version Java components and update:
  • Download the latest version of Java Runtime Environment (JRE) Version 6 and save it to your desktop.
  • Look for "JDK 6 Update 20 (JDK or JRE)".
  • Click the "Download JRE" button to the right.
  • Select your Platform: "Windows".
  • Select your Language: "Multi-language".
  • Read the License Agreement, and then check the box that says: "Accept License Agreement".
  • Click Continue and the page will refresh.
  • Under Required Files, check the box for Windows Offline Installation, click the link below it and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
Go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button and follow the onscreen instructions for the Java uninstaller.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u20-windows-i586.exe to install the newest version.
  • If using Windows Vista and the installer refuses to launch due to insufficient user permissions, then Run As Administrator.
  • When the Java Setup - Welcome window opens, click the Install > button.
  • If offered to install a Toolbar, just uncheck the box before continuing unless you want it.
-- Starting with Java 6u10, the uninstaller incorporated in each new release uses Enhanced Auto update to automatically remove the previous version when updating to a later update release. It will not remove older versions, so they will need to be removed manually.
-- Java is updated frequently. If you want to be automatically notified of future updates, just turn on the Java Automatic Update feature and you will not have to remember to update when Java releases a new version.


Note: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. To disable the JQS service if you don't want to use it, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click Ok and reboot your computer.



Let me know when you have this done.
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Due to the large amount of backlogs we have I cannot respond to PMs for help unless I am already working with you

#13 mjdace

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Posted 15 September 2010 - 04:45 AM

No need to apologise, appreciate you giving up your time and effort to help me.

Have done the java install and uninstall.



#14 thewall

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Posted 15 September 2010 - 08:37 PM

Good deal!! I believe we can go ahead and wrap up now since things seems to be running OK.

Uninstall Combofix
  • Press the Windows Key + R on your keyboard.
  • Now copy & paste the green bolded text in the run-box and click OK.

    ComboFix /Uninstall

    <Notice the space between the "x" and "/".>

  • The following will implement some very important cleanup procedures as well as reset System Restore points.




You can go ahead and delete GMER and DDS now if they are still on your desktop.




Below are some steps to follow in order to dramatically lower the chances of reinfection
You may have already implemented some of the steps below, however you should follow any steps that you have not already implemented
  1. Make sure you install all the security updates for Windows, Internet explorer & Microsoft Office
    Whenever a security problem in its software is found, Microsoft will usually create a patch for it to that after the patch is installed, attackers can't use the vulnerability to install malicious software on your PC, so keeping up with these patches will help to prevent malicious software being installed on your PC
    Go here to check for & install updates to Microsoft applications
    Note: The update process uses activex, so you will need to use internet explorer for it, and allow the activex control that it wants to install
  2. Keep your non-Microsoft applications updated as well
    Microsoft isn't the only company whose products can contain security vulnerabilities, to check for other vulnerable programs running on your PC that are in need of an update, you can use the Secunia Software Inspector - I suggest that you run it at least once a month
  3. Make Internet Explorer more secure
    Click Start > Run
    Type Inetcpl.cpl & click OK
    Click on the Security tab
    Click Reset all zones to default level
    Make sure the Internet Zone is selected & Click Custom level
    In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
    Next Click OK, then Apply button and then OK to exit the Internet Properties page.
  4. Install SpywareBlaster & make sure to update it regularly
    SpywareBlaster sets killbits in the registry to prevent known malicious activex controls from installing themselves on your computer.
    If you don't know what activex controls are, see here
    You can download SpywareBlaster from here
  5. Finally, this is very important. It is absolutely essential to keep all of your security programs up to date




If you have any other questions or issues feel free to ask as I will be checking back on this topic.



Other than that if there is nothing else I can do for you then I wish you good luck in the future and thank you for using our forum. smile.gif


thewall
If I have helped you then please consider donating so I can continue the fight against malware Posted Image
All donations go directly to the helper

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Due to the large amount of backlogs we have I cannot respond to PMs for help unless I am already working with you

#15 mjdace

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Posted 21 September 2010 - 04:08 AM

Hi

I have now done everything you suggested, and the computer still seems fine.

Would just like to say thanks for your time, help and advice it has been greatly appreciated.

Many Thanks

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