I was due for a computer upgrade anyway, so bought one. My problem is I'm afraid to transfer any the files I want to save from this computer to the new one because nothing seems to be able to find the malware, trojan, virus, or whatever this is. I have run several anti adware programs, had Norton and ran that, uninstalled it and installed AVG antivirus and did a full scan with nothing found. It seems SO FAR only to have affected Firefox. IE does not seem to open things in the background, but at this moment there's a process called "SYSTEM" at 102,256K running, which doesn't seem right.
A new symptom that started today is that the MS Help and Support Center window keeps opening today with the message "Cannot display the page The page you are trying to view has an incorrect address and cannot be displayed. Please try another page. " I don't think I'm doing anything to trigger it.
What can I do to be sure that any files I transfer to the new computer aren't going to infect it?
Thanks in advance for your help!
Edited to Add: I uninstalled AVG (fixed the SYSTEM resource issue) and installed the Microsoft Security Essentials and ran that. It found 5 Java exploits and SO FAR I only see index.php in the history in Firefox other than the pages I opened to get here. I'm not sure if index.php is safe or not, but it opened 3 times and I do not see it in the history yesterday when it was opening so many other sites in the background. FF RAM usage seems normal so far, not slowly climbing as it was doing prior to the Java exploits being found. Here is the info on one of the exploits found (others are similar):
Description: This program is dangerous and exploits the computer on which it is run.
Recommendation: Remove this software immediately.
Microsoft Security Essentials detected programs that may compromise your privacy or damage your computer. You can still access the files that these programs use without removing them (not recommended). To access these files, select the 'Allow' action and click 'Apply actions'. If this option is not available, log on as administrator or ask the local administrator for help.
containerfile:C:\Documents and Settings\Erin\Application Data\Sun\Java\Deployment\cache\6.0\3\4e84bf83-2e6c754a
file:C:\Documents and Settings\Erin\Application Data\Sun\Java\Deployment\cache\6.0\3\4e84bf83-2e6c754a->gogol/Familie.class
Edited by ErinC, 11 August 2010 - 09:03 AM.