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Blue screen after running Malwarebytes


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#1 SueBell

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Posted 10 August 2010 - 08:59 PM

Here is the message on the blue screen:
A problem has been detected and windows has been shut down to prevent damage to your computer.

PAGE_FAULT_IN_NONPAGED_AREA

If this is te first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps:

Check to make sure any new hardware or softwarre is properly installed. (there isn't any) If this is a new installation (it isn't), ask your hardware or software manufacturer for any windows updates you might need.

If problems continue, disable or remove any newly installed hardware or software, disable BIOS memory options such as caching or shadowing. If you need to use safe mode to remove or disable components, restart your computer; press F8 to select Advanced Startup options, and then select Safe Mode.

Technical information;

***STOP; 0x00000050 (0xFF1FODB8, 0x00000001, 0x804D9079, 0x00000000)

Beginning dump of physical memory
Physical memory dump complete.
Contact your system administrator or technical support group for further assistance.

I shut down and rebooted. When it loaded I had to select Windows XP and it told me it had recovered from a fatal event. Now it is sluggish, IE stallled out and I had to use task mgr. to close it.
Any ideas?

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#2 Blade

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Posted 10 August 2010 - 09:15 PM

Hi.

Couple questions for you.

Did the Blue Screen occur in the middle of a Malwarebytes scan?

Did you run the scan because you had been infected or just as a routine check?

~Blade

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#3 noknojon

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Posted 11 August 2010 - 12:26 AM

Hi -
After you respond to Blade , This Microsoft Page will give you information about PAGE_FAULT_IN_NONPAGED_AREA -




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