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MalwareBytes reports 2 "Hijack.WindowsUpdates" - will not remove


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#1 pascal130

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Posted 10 August 2010 - 05:16 PM

I am at the tail end of a massive malware clean -- over 600 issues total reported by MBAM and avast AV. the last two infections in MBAM are two "hijack.windowsupdates" entries in the registry that won't go away no matter how many times i've "remove selected" them and rebooted. below is the contents of ddx.txt. i have also run hijackthis and saved a log, which i can provide on request (that part wasn't in the prep guide)
thanks in advance for the help!


DDS (Ver_10-03-17.01) - NTFSx86
Run by User at 17:50:35.42 on Tue 08/10/2010
Internet Explorer: 6.0.2900.2180
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.510.116 [GMT -4:00]

AV: avast! Antivirus *On-access scanning enabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\HPConfig.exe
C:\WINDOWS\system32\RadioSvr.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\atiptaxx.exe
C:\Program Files\Hewlett-Packard\HP Notebook Utilities\hptasks.exe
C:\WINDOWS\system32\carpserv.exe
C:\PROGRA~1\HEWLET~1\ONE-TO~1\OneTouch.EXE
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Google\Quick Search Box\GoogleQuickSearchBox.exe
C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\system32\HpRfDev.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Documents and Settings\User\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.aol.com/?src=aim
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
mDefault_Search_URL = hxxp://www.google.com/ie
uInternet Settings,ProxyServer = http=localhost:7171
uInternet Settings,ProxyOverride = *.local;<local>
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
uURLSearchHooks: AOLSearchHook Class: {54eb34ea-e6be-4cfd-9f4f-c4a0c2eafa22} - c:\program files\aim search\AOLSearch.dll
mURLSearchHooks: H - No File
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Aim] "c:\program files\aim\aim.exe" /d locale=en-US
mRun: [ATIModeChange] Ati2mdxx.exe
mRun: [AtiPTA] atiptaxx.exe
mRun: [HP TV Now] c:\program files\hewlett-packard\hp tv now\HpTvNow.exe /RK
mRun: [HP Display Settings] c:\program files\hewlett-packard\hp notebook utilities\hptasks.exe /s
mRun: [CARPService] carpserv.exe
mRun: [QT4HPOT] c:\progra~1\hewlet~1\one-to~1\OneTouch.EXE
mRun: [SynTPLpr] c:\program files\synaptics\syntp\SynTPLpr.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [Google Quick Search Box] "c:\program files\google\quick search box\GoogleQuickSearchBox.exe" /autorun
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [avast5] c:\progra~1\alwils~1\avast5\avastUI.exe /nogui
dRun: [Windows System Recover!] c:\windows\temp\system.exe
dRunOnce: [FlashPlayerUpdate] c:\windows\system32\macromed\flash\FlashUtil10b.exe
dPolicies-explorer: NoFolderOptions = 1 (0x1)
dPolicies-system: DisableRegistryTools = 1 (0x1)
IE: &Search
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: google sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
TCP: {88041A3A-8234-4C50-BD5E-127AA08DE1C1} = 192.168.2.1
AppInit_DLLs: c:\progra~1\micphone\antit.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\user\applic~1\mozilla\firefox\profiles\nagwji0s.default\
FF - prefs.js: browser.search.defaulturl - hxxp://aim.search.aol.com/search/search?query={searchTerms}&invocationType=tb50-ff-aim-chromesbox-en-us
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - www.google.com
FF - prefs.js: keyword.URL - hxxp://slirsredirect.search.aol.com/slirs_http/sredir?sredir=2706&invocationType=tb50-ff-aim-ab-en-us&query=
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\google updater\2.4.1536.6592\npCIDetect13.dll
FF - plugin: c:\program files\google\update\1.2.183.23\npGoogleOneClick8.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdnu.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdnupdater2.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npViewpoint.dll
FF - plugin: c:\program files\viewpoint\viewpoint media player\npViewpoint.dll

---- FIREFOX POLICIES ----
FF - user.js: network.protocol-handler.warn-external.dnupdate - false);user_pref(network.protocol-handler.warn-external.dnupdate, false
============= SERVICES / DRIVERS ===============

R0 ALiAGP;ALi AGP Bus Filter Driver;c:\windows\system32\drivers\ALiAGP.SYS [2009-3-31 30733]
R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2010-8-9 165456]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2010-8-9 17744]
R2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast5\AvastSvc.exe [2010-8-9 40384]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2009-4-3 24652]
R3 ALiIRDA;ALi Infrared Device Driver;c:\windows\system32\drivers\aliirda.sys [2009-3-31 26112]
R3 avast! Mail Scanner;avast! Mail Scanner;c:\program files\alwil software\avast5\AvastSvc.exe [2010-8-9 40384]
R3 avast! Web Scanner;avast! Web Scanner;c:\program files\alwil software\avast5\AvastSvc.exe [2010-8-9 40384]
R3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2010-8-9 38224]
S1 267ea9f;267ea9f;c:\windows\system32\drivers\267ea9f.sys --> c:\windows\system32\drivers\267ea9f.sys [?]
S1 5b809e9;5b809e9;c:\windows\system32\drivers\5b809e9.sys --> c:\windows\system32\drivers\5b809e9.sys [?]
S2 gupdate1c9b8a4fd8a40;Google Update Service (gupdate1c9b8a4fd8a40);c:\program files\google\update\GoogleUpdate.exe [2009-4-8 133104]
S3 diskmgr;diskmgr;\??\c:\windows\system32\diskmgr.sys --> c:\windows\system32\diskmgr.sys [?]
S3 LEX_NIC_SERVICE;IEEE 802.11 Wireless NIC Win2000 Driver;c:\windows\system32\drivers\Express.sys [2009-3-31 57344]

=============== Created Last 30 ================

2010-08-10 21:39:43 0 d-----w- c:\program files\Trend Micro
2010-08-09 20:30:02 0 d-----w- C:\computer fix
2010-08-09 18:30:22 38848 ----a-w- c:\windows\avastSS.scr
2010-08-09 18:28:19 0 d-----w- c:\docume~1\alluse~1\applic~1\Alwil Software
2010-08-09 17:36:08 0 d-----w- c:\docume~1\user\applic~1\Malwarebytes
2010-08-09 17:35:59 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-08-09 17:35:53 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-08-09 17:35:53 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-08-09 17:35:53 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2010-08-09 17:35:01 0 d-----w- c:\windows\Internet Logs
2010-07-20 06:08:58 4212 ---ha-w- c:\windows\system32\zllictbl.dat
2010-07-20 05:39:03 26496 -c--a-w- c:\windows\system32\dllcache\usbstor.sys

==================== Find3M ====================

2010-08-09 17:17:49 182912 ----a-w- c:\windows\system32\drivers\ndis.sys
2010-07-01 00:19:06 20 ---h--w- c:\docume~1\alluse~1\applic~1\PKP_DLdu.DAT

============= FINISH: 17:51:49.94 ===============

Attached Files



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#2 fireman4it

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Posted 17 August 2010 - 04:46 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

We also need a new log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
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#3 fireman4it

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Posted 22 August 2010 - 01:20 PM

Due to the lack of feedback this Topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team member or myself. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

The fixes and advice in this thread are for this machine only. Do not apply the instructions from this thread to your own machine. Please start a new thread describing your issue and someone will be along to assist you.

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
Thanks-


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