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Infected with Rootkit.Agent, cannot run GMER


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2 replies to this topic

#1 xela89

xela89

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Posted 10 August 2010 - 01:43 PM

I keep running Malwarebytes Antimalware, but I cannot remove "Rootkit.Agent." My computer functions fine, but sometimes my browser redirects to scam websites. Recently, some full blown malware called "AntiMalware Doctor" popped up on my computer which I removed with Malwarebytes and Adaware. I am afraid the trojan attacks will continue until I can remove the rootkit. When I ran GMER, I got the blue screen of death and then the computer rebooted. Any help would be greatly appreciated.



DDS (Ver_10-03-17.01) - NTFSx86
Run by Alex at 20:36:34.99 on Mon 08/09/2010
Internet Explorer: 7.0.6002.18005 BrowserJavaVersion: 1.6.0_15
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.3061.2013 [GMT -5:00]

SP: Windows Defender *disabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Windows\OEM02Mon.exe
C:\Program Files\Sigmatel\C-Major Audio\WDM\sttray.exe
C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Users\Alex\AppData\Local\Google\Update\GoogleUpdate.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Windows\system32\aestsrv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Spyware Doctor\BDT\BDTUpdateService.exe
C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
C:\Windows\system32\CTsvcCDA.exe
C:\Windows\system32\dlcxcoms.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Windows\System32\rpcnet.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Windows\system32\STacSV.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Dell Support Center\gs_agent\dsc.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Users\Alex\Documents\Downloads\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=2080516
uWindow Title = Internet Explorer provided by Dell
uInternet Settings,ProxyServer = http=127.0.0.1:6522
uInternet Settings,ProxyOverride = <local>
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
TB: PC Tools Browser Guard: {472734ea-242a-422b-adf8-83d1e48cc825} - c:\program files\spyware doctor\bdt\PCTBrowserDefender.dll
uRun: [{B7884748-18B8-C634-440F-A4EAF64FE9D5}] c:\users\alex\appdata\roaming\yvmi\keda.exe
uRun: [Google Update] "c:\users\alex\appdata\local\google\update\GoogleUpdate.exe" /c
uRun: [secureapp70700.exe] c:\users\alex\appdata\roaming\4417607f0fc30d9fd931c208dfacc2cc\secureapp70700.exe
mRun: [OEM02Mon.exe] c:\windows\OEM02Mon.exe
mRun: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\sttray.exe
mRun: [dellsupportcenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P dellsupportcenter
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\quickset.lnk - c:\program files\dell\quickset\quickset.exe
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {3AD14F0C-ED16-4e43-B6D8-661B03F6A1EF} - c:\program files\pokerstars\PokerStarsUpdate.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
Notify: GoToAssist - c:\program files\citrix\gotoassist\514\G2AWinLogon.dll
Notify: igfxcui - igfxdev.dll
STS: har98fefiesjfs93s8i9sejsdf: {c7ba40a1-74f2-52bd-f411-04b15a2c8953} - c:\windows\system32\mucrnbf3mr.dll

================= FIREFOX ===================

FF - ProfilePath - c:\users\alex\appdata\roaming\mozilla\firefox\profiles\cgjyxdjp.default\
FF - prefs.js: browser.startup.homepage - hxxp://dsl.sbc.yahoo.com/
FF - plugin: c:\users\alex\appdata\local\google\update\1.2.183.29\npGoogleOneClick8.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
FF - user.js: network.cookie.cookieBehavior - 0
FF - user.js: privacy.clearOnShutdown.cookies - false
FF - user.js: security.warn_viewing_mixed - false
FF - user.js: security.warn_viewing_mixed.show_once - false
FF - user.js: security.warn_submit_insecure - false
FF - user.js: security.warn_submit_insecure.show_once - false
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2010-6-25 64288]
R0 PCTCore;PCTools KDS;c:\windows\system32\drivers\PCTCore.sys [2010-4-9 217032]
R2 AESTFilters;Andrea ST Filters Service;c:\windows\system32\AEstSrv.exe [2008-5-16 73728]
R2 Browser Defender Update Service;Browser Defender Update Service;c:\program files\spyware doctor\bdt\BDTUpdateService.exe [2010-4-9 112592]
R2 dlcx_device;dlcx_device;c:\windows\system32\dlcxcoms.exe -service --> c:\windows\system32\dlcxcoms.exe -service [?]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2010-2-4 1352832]
R2 sdAuxService;PC Tools Auxiliary Service;c:\program files\spyware doctor\pctsAuxs.exe [2010-4-9 366840]
R3 IntcHdmiAddService;Intel® High Definition Audio HDMI Service;c:\windows\system32\drivers\IntcHdmi.sys [2008-5-16 111616]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 MSIU-2652563b;MSIU-2652563b;c:\windows\system32\-2652563b.exe --> c:\windows\system32\-2652563b.exe [?]
S2 MSIU-f36decbb;MSIU-f36decbb;c:\windows\system32\-f36decbb.exe --> c:\windows\system32\-f36decbb.exe [?]
S3 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-8-21 21504]
S3 NPF;NetGroup Packet Filter Driver;c:\windows\system32\drivers\npf.sys [2007-11-6 34064]
S3 sdCoreService;PC Tools Security Service;c:\program files\spyware doctor\pctsSvc.exe [2010-4-9 1142224]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
S3 wsvad_driver;WS Audio Device;c:\windows\system32\drivers\VirtualAudio.sys [2009-12-7 16896]

=============== Created Last 30 ================

2010-08-10 01:32:36 20 ----a-w- c:\users\alex\defogger_reenable
2010-08-09 23:43:56 0 d-----w- c:\users\alex\appdata\roaming\4417607F0FC30D9FD931C208DFACC2CC
2010-07-31 01:39:31 0 d-----w- c:\program files\iPod
2010-07-31 01:39:22 0 d-----w- c:\programdata\{429CAD59-35B1-4DBC-BB6D-1DB246563521}
2010-07-31 01:39:21 0 d-----w- c:\program files\iTunes
2010-07-31 01:26:14 0 d-----w- c:\program files\Bonjour

==================== Find3M ====================

2010-08-10 01:36:49 823808 ----a-w- c:\windows\system32\drivers\oeqyg.sys
2010-08-10 01:35:07 17408 ----a-w- c:\windows\system32\rpcnetp.exe
2010-08-10 01:35:04 57752 ----a-w- c:\windows\system32\rpcnet.dll
2010-07-31 20:01:02 17408 ----a-w- c:\windows\system32\rpcnetp.dll
2010-07-31 01:29:04 51200 ----a-w- c:\windows\inf\infpub.dat
2010-07-31 01:29:04 143360 ----a-w- c:\windows\inf\infstrng.dat
2010-07-31 01:29:04 143360 ----a-w- c:\windows\inf\infstor.dat
2010-06-25 19:49:13 95024 ----a-w- c:\windows\system32\drivers\SBREDrv.sys
2010-06-25 19:49:07 15880 ----a-w- c:\windows\system32\lsdelete.exe
2010-06-25 19:48:52 64288 ----a-w- c:\windows\system32\drivers\Lbd.sys
2010-05-26 17:52:51 57752 ------w- c:\windows\system32\rpcnet.exe
2010-05-24 18:54:20 665600 ----a-w- c:\windows\inf\drvindex.dat
2010-05-20 20:27:08 37665 ----a-w- c:\windows\fonts\GlobalUserInterface.CompositeFont
2010-05-18 21:35:16 91424 ----a-w- c:\windows\system32\dnssd.dll
2010-05-18 21:35:16 197920 ----a-w- c:\windows\system32\dnssdX.dll
2010-05-18 21:35:16 107808 ----a-w- c:\windows\system32\dns-sd.exe
2009-06-14 22:41:42 151 ----a-w- c:\program files\Serial.txt
2009-02-17 23:35:36 174 --sha-w- c:\program files\desktop.ini
2009-02-13 19:13:13 22997309 ----a-w- c:\program files\install_wmrecorder.exe
2006-11-02 12:42:02 30674 ----a-w- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 12:42:02 30674 ----a-w- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 12:42:02 287440 ----a-w- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 12:42:02 287440 ----a-w- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfc.dat
2008-05-16 09:46:48 74 --sh--r- c:\windows\CT4CET.bin
2009-11-29 22:13:03 16384 --sha-w- c:\windows\serviceprofiles\networkservice\appdata\local\microsoft\windows\history\history.ie5\index.dat
2009-11-29 22:13:03 32768 --sha-w- c:\windows\serviceprofiles\networkservice\appdata\local\microsoft\windows\temporary internet files\content.ie5\index.dat
2009-11-29 22:13:03 16384 --sha-w- c:\windows\serviceprofiles\networkservice\appdata\roaming\microsoft\windows\cookies\index.dat
2008-05-16 17:20:06 8192 --sha-w- c:\windows\users\default\NTUSER.DAT

============= FINISH: 20:41:29.83 ===============

Attached Files



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#2 Elise

Elise

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  • Malware Study Hall Admin
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Posted 17 August 2010 - 09:29 AM

Hello ,
And welcome.gif to the Bleeping Computer Malware Removal Forum
. My name is Elise and I'll be glad to help you with your computer problems.


I will be working on your malware issues, this may or may not solve other issues you may have with your machine.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.
  • The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
  • Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.
  • The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.
You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.
-----------------------------------------------------------

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

If you have already posted a log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Please download OTL from one of the following mirrors:
  • Save it to your desktop.
  • Double click on the icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Push the button.
  • Two reports will open, copy and paste them in a reply here:
    • OTListIt.txt <-- Will be opened
    • Extra.txt <-- Will be minimized

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.


  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.

-------------------------------------------------------------
In the meantime please, do NOT install any new programs or update anything unless told to do so while we are fixing your problem

If you still need help, please include the following in your next reply
  • A detailed description of your problems
  • A new OTL log (don't forget extra.txt)
  • GMER log

Thanks and again sorry for the delay.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

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#3 Elise

Elise

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Posted 30 August 2010 - 08:22 AM

Due to lack of feedback, this topic will now be closed.

If you are the original topic starter and you need this topic reopened, please send me a PM.

Everyone else, please start a new topic.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

Malware analyst @ Emsisoft





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