Posted 28 October 2005 - 04:56 PM
Usually if you get to the "verifying username and password" message you have already connected to the ISP so it's not a phone line problem.
Are you sure
the correct username and password are being entered? Passwords are case-sensitive, make sure the Caps Lock has not been turned on by accident.
If that is all Ok it would be best to ring the ISP because there may be something wrong at their end.
Re the hijack, here is my standard speech:
Is your Anti-virus
program current and updated
? If not you can download a free anti-virus program here (US Link): AVG Free
When you have downloaded and installed it you need to go online to register it and update it. (It will probably prompt you to do this.)
Once you have installed AVG uninstall your old Anti-Virus software because you should only have one running on your system.
Do you have any anti-spyware
installed? If not download and update all
of the following:Reboot your computer in Safe Mode
and run the anti-virus scan and anti-spyware scans there.
If you are not sure how to boot in Safe Mode there is a tutorial here: Safe Mode
See if that helps
Soltek QBIC, Pentium 4 3.0GHz, 512MB RAM, 200GB SATA HDD, ATI Radeon 9600XT 256MB, Netgear 54Mb/s WAP, ridiculously expensive Satellite Broadband
Windows XP Home SP2, Trend Micro Internet Security, Firefox, Thunderbird, AdAwareSE, Spybot S&D, SpywareBlaster, A-squared Free, Ewido Security Suite.