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Malware/Spyware not allowing IE to open


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#1 JLRII

JLRII

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Posted 10 August 2010 - 10:48 AM

Windows XP - I have run Malwarebytes and SuperAntispyware in safe mode till both show clean. Still unable to open IE (only have IE as browser). Attempt to run GMER times out before completing.

Have attached the Attach.zip file and hijackthis.log. Here is the DDS:

DDS (Ver_10-03-17.01) - NTFSx86
Run by Keith Rucker at 11:32:07.06 on Tue 08/10/2010
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2038.1406 [GMT -4:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
svchost.exe
svchost.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Seagate\SeagateManager\Sync\FreeAgentService.exe
C:\Program Files\Dell Network Assistant\hnm_svc.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\RealVNC\VNC4\WinVNC4.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\OEM02Mon.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\system32\KADxMain.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Seagate\SeagateManager\FreeAgent Status\StxMenuMgr.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Intel\Wireless\Bin\Dot1XCfg.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\PROGRA~1\WIDCOMM\BLUETO~1\BTSTAC~1.EXE
C:\Program Files\iPod\bin\iPodService.exe
\\?\C:\WINDOWS\system32\WBEM\WMIADAP.EXE
C:\Documents and Settings\Keith Rucker\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uDefault_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=2080110
uSearch Bar =
uURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.5.0_06\bin\ssv.dll
BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
TB: {472734EA-242A-422B-ADF8-83D1E48CC825} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [OEM02Mon.exe] c:\windows\OEM02Mon.exe
mRun: [SunJavaUpdateSched] c:\program files\java\jre1.5.0_06\bin\jusched.exe
mRun: [IntelZeroConfig] "c:\program files\intel\wireless\bin\ZCfgSvc.exe"
mRun: [Dell QuickSet] c:\program files\dell\quickset\quickset.exe
mRun: [KADxMain] c:\windows\system32\KADxMain.exe
mRun: [PCMService] "c:\program files\dell\mediadirect\PCMService.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe
mRun: [MaxMenuMgr] "c:\program files\seagate\seagatemanager\freeagent status\StxMenuMgr.exe"
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [AVG9_TRAY] c:\progra~1\avg\avg9\avgtray.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [BlackBerryAutoUpdate] c:\program files\common files\research in motion\auto update\RIMAutoUpdate.exe /background
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\blueto~1.lnk - c:\program files\widcomm\bluetooth software\BTTray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: Send to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBC} - c:\program files\java\jre1.5.0_06\bin\ssv.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: Garmin Communicator Plug-In - hxxps://my.garmin.com/static/m/cab/2.6.4/GarminAxControl.CAB
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
Filter: text/html - {bc870dba-607c-462e-8f83-9cac20dcc76b} -
Handler: avgsecuritytoolbar - {F2DDE6B2-9684-4A55-86D4-E255E237B77C} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg9\avgpp.dll
Notify: avgrsstarter - avgrsstx.dll
Notify: igfxcui - igfxdev.dll
AppInit_DLLs: c:\progra~1\google\google~2\GOEC62~1.DLL
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

============= SERVICES / DRIVERS ===============

R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2010-3-7 29584]
R1 AvgTdiX;AVG Free Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2010-3-7 243024]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2009-3-23 9968]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2009-3-23 72944]
R2 FreeAgentGoNext Service;Seagate Service;c:\program files\seagate\seagatemanager\sync\FreeAgentService.exe [2009-9-26 189736]
R3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2009-3-23 7408]
S1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2010-3-7 216400]
S1 o6ko;Automation Service file NDIS PostgreSQL Time List VSSShellExt Files;\??\c:\windows\system32\drivers\o6ko.sys --> c:\windows\system32\drivers\o6ko.sys [?]
S2 avg9wd;AVG Free WatchDog;c:\program files\avg\avg9\avgwdsvc.exe [2010-7-16 308136]
S2 gupdate1c9e3f36dfa237c;Google Update Service (gupdate1c9e3f36dfa237c);c:\program files\google\update\GoogleUpdate.exe [2009-6-2 133104]
S2 srvoko6;Thumbnail User HTML Update;c:\windows\system32\svchost.exe -k netsvc6 [2004-8-4 14336]
S3 AVG Security Toolbar Service;AVG Security Toolbar Service;c:\program files\avg\avg9\toolbar\ToolbarBroker.exe [2010-3-7 430152]
S3 grmn0200;grmn0200.Sys Garmin USB DCP driver (install);c:\windows\system32\drivers\grmn0200.sys [2008-1-14 16777]
S3 grmn1200;grmn0200.Sys Garmin USB DCP driver;c:\windows\system32\drivers\grmn1200.sys [2008-1-14 12905]
S3 vsdatant;vsdatant;c:\windows\system32\vsdatant.sys [2008-4-5 280344]

=============== Created Last 30 ================

2010-08-10 13:22:02 0 d-----w- c:\program files\Trend Micro
2010-08-10 11:33:38 0 d-----w- c:\windows\system32\en
2010-08-10 11:33:37 0 d-----w- c:\windows\system32\bits
2010-08-10 11:24:09 0 ----atw- c:\windows\006160_.tmp
2010-08-10 02:24:52 9728 ------w- c:\windows\system32\comsdupd.exe
2010-08-10 02:23:48 144384 ------w- c:\windows\system32\onex.dll
2010-08-10 02:23:45 62464 ------w- c:\windows\system32\qcliprov.dll
2010-08-10 02:23:45 291328 ------w- c:\windows\system32\qagentrt.dll
2010-08-10 02:23:45 150528 ------w- c:\windows\system32\qagent.dll
2010-08-10 02:23:44 76800 ------w- c:\windows\system32\qutil.dll
2010-08-10 02:23:43 61952 ------w- c:\windows\system32\rasqec.dll
2010-08-10 02:23:42 290304 ------w- c:\windows\system32\rhttpaa.dll
2010-08-10 02:23:39 32768 ------w- c:\windows\system32\setupn.exe
2010-08-10 02:23:35 7680 ----a-w- c:\windows\system32\spdwnwxp.exe
2010-08-10 02:23:34 20992 ------w- c:\windows\system32\spupdwxp.exe
2010-08-10 02:23:26 53248 ------w- c:\windows\system32\tsgqec.dll
2010-08-10 02:23:26 50688 ------w- c:\windows\system32\tspkg.dll
2010-08-10 02:23:20 69120 ------w- c:\windows\system32\wlanapi.dll
2010-08-09 21:41:34 0 d-----w- c:\docume~1\keithr~1\applic~1\SUPERAntiSpyware.com
2010-08-09 21:41:07 0 d-----w- c:\program files\common files\Wise Installation Wizard
2010-08-09 20:42:26 0 d-----w- c:\windows\system32\wbem\Repository
2010-08-09 20:41:12 0 d-----w- c:\docume~1\alluse~1\applic~1\AVG Security Toolbar
2010-08-09 20:41:10 0 d-----w- c:\windows\system32\drivers\Avg
2010-08-09 20:40:16 0 d-----w- c:\program files\AVG
2010-08-09 20:33:45 0 d-----w- c:\program files\RealVNC
2010-07-28 00:35:55 256 ----a-w- c:\windows\system32\pool.bin
2010-07-28 00:35:35 0 d-----w- c:\docume~1\keithr~1\applic~1\Research In Motion
2010-07-28 00:34:48 27136 ----a-r- c:\windows\system32\drivers\RimSerial.sys
2010-07-28 00:34:03 0 d-----w- c:\docume~1\alluse~1\applic~1\Research In Motion
2010-07-28 00:33:39 0 d-----w- c:\program files\common files\Research In Motion
2010-07-28 00:33:38 0 d-----w- c:\program files\Research In Motion
2010-07-16 12:45:26 12536 ----a-w- c:\windows\system32\avgrsstx.dll
2010-07-15 12:30:28 744448 -c----w- c:\windows\system32\dllcache\helpsvc.exe

==================== Find3M ====================

2010-07-16 12:45:27 243024 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2010-07-16 12:44:46 216400 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2008-01-10 11:02:48 76 --sha-r- c:\windows\CT4CET.bin
2010-05-08 21:03:36 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012010050820100509\index.dat

============= FINISH: 11:33:10.46 ===============

Please help! smile.gif

Attached Files



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#2 Elise

Elise

    Bleepin' Blonde


  • Malware Study Hall Admin
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  • Local time:10:48 AM

Posted 17 August 2010 - 09:26 AM

Hello ,
And welcome.gif to the Bleeping Computer Malware Removal Forum
. My name is Elise and I'll be glad to help you with your computer problems.


I will be working on your malware issues, this may or may not solve other issues you may have with your machine.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.
  • The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
  • Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.
  • The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.
You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.
-----------------------------------------------------------

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

If you have already posted a log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Please download OTL from one of the following mirrors:
  • Save it to your desktop.
  • Double click on the icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Push the button.
  • Two reports will open, copy and paste them in a reply here:
    • OTListIt.txt <-- Will be opened
    • Extra.txt <-- Will be minimized

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.


  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.

-------------------------------------------------------------
In the meantime please, do NOT install any new programs or update anything unless told to do so while we are fixing your problem

If you still need help, please include the following in your next reply
  • A detailed description of your problems
  • A new OTL log (don't forget extra.txt)
  • GMER log

Thanks and again sorry for the delay.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

Malware analyst @ Emsisoft


#3 Elise

Elise

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Posted 30 August 2010 - 08:22 AM

Due to lack of feedback, this topic will now be closed.

If you are the original topic starter and you need this topic reopened, please send me a PM.

Everyone else, please start a new topic.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

Malware analyst @ Emsisoft





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