Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Combo Fix program comes to a standstill


  • Please log in to reply
11 replies to this topic

#1 Heechul

Heechul

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:03:07 AM

Posted 10 August 2010 - 09:03 AM

I am running Combo Fix on Windows XP. The problem is that when I drag the text file onto the cat icon, and the green loading bar goes to 100%, there's a window that pops up and says combofix.org is not affiliated with this program? The text comes up Chinese and I know why it's Chinese, but that adds to the confusion because I can't read Chinese. So I click yes, and then another window pops up. That window is telling me in Chinese to wait, and that Combo Fix is loading, and then some higher leveled stuff that is beyond my comprehension. I can only make out the last three characters which say "back to the origin point". Is the program asking for something because the program is at a standstill now. Nothing is happening.

BC AdBot (Login to Remove)

 


#2 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 50,969 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:03:07 AM

Posted 11 August 2010 - 10:28 AM

Please note the message text in blue at the top of this forum.

No one should be using ComboFix unless specifically instructed to do so by a Malware Removal Expert who can interpret the logs. It is a powerful tool intended by its creator to be "used under the guidance and supervision of an expert. Using this tool incorrectly could lead to disastrous problems with your operating system such as preventing it from ever starting again. Please read the pinned topic ComboFix usage, Questions, Help? - Look here.

With that said, what specific issues are you having that requires using ComboFix?
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

#3 Heechul

Heechul
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:03:07 AM

Posted 11 August 2010 - 07:05 PM

Thank you, I think i have the Google redirect virus, and after searching on Y! answers, I happened to come across the website for Combofix, and followed the instructions to download it. Now that you have pointed this fact out to me, I have a problem with the Google redirect virus.

#4 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 50,969 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:03:07 AM

Posted 11 August 2010 - 07:40 PM

Please download the TDSS Rootkit Removing Tool (TDSSKiller.zip) and save it to your Desktop. <-Important!!!
Be sure to print out and follow all instructions for performing a scan or refer to these instructions with screenshots.
  • Extract (unzip) the file to your desktop and make sure TDSSKiller.exe (the contents of the zipped file) is on the Desktop itself, not within a folder on the Desktop. Vista/Windows 7 users refer to these instructions.
  • If you don't have an extracting program, you can download TDSSKiller.exe and use that instead.
  • Double-click on TDSSKiller.exe to run the tool for known TDSS variants.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • When the program opens, click the Start Scan button.
  • Do not use the computer during the scan
  • If the scan completes with nothing found, click Close to exit.
  • If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
  • Ensure Cure is selected, then click Continue > Reboot now to finish the cleaning process.
    Note: If 'Suspicious' objects are detected, Skip will be the default selection.
  • A log file named TDSSKiller_version_date_time_log.txt (i.e. TDSSKiller.2.4.0.0_27.07.2010_09.o7.26_log.txt) will be created and saved to the root directory (usually Local Disk C:).
  • Copy and paste the contents of that file in your next reply.
-- If TDSSKiller does not run, try renaming it. To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to How to change the file extension. In some cases it may be necessary to redownload TDSSKiller and randomly rename it before downloading and saving to the computer.
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

#5 Heechul

Heechul
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:03:07 AM

Posted 12 August 2010 - 05:28 PM

The run returned no infections. I'm confused.

#6 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 50,969 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:03:07 AM

Posted 12 August 2010 - 05:34 PM

It's possible that you have an infected Master Boot Record (MBR) so lets check it to be sure.

Please download bootkit_remover.rar and save it to your Desktop. <-Important!!!

You will need to extract the remover.exe file using a program capable of extracing RAR compressed files. If you don't have an extraction program, you can downlaod, install and use 7-zip.
  • Right-click on the bootkit_remover.rar file and select "extract/unzip here".
  • This will create two readme files and a file named remover.exe on your desktop.
  • Double-click on remover.exe.
    Note: Vista/Windows 7 users right-click and select Run As Administrator.
  • A command window will open with a black screen and some data on it.
  • Right-click on the screen and choose Select All.
  • The screen will turn white. Press CTRL+C to copy the data on that screen.
  • Open Notepad and press CTRL+V, or click on the Edit tab and choose Paste.
  • Copy and paste the output from Notepad in your next reply.
  • Clcik on the black screen and Press any key on the keyboard to exit.

.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

#7 Heechul

Heechul
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:03:07 AM

Posted 12 August 2010 - 07:44 PM

A small concern: When I'm done with these "things" that I have downloaded, should i delete them?

Bootkit Remover
© 2009 eSage Lab
www.esagelab.com

Program version: 1.1.0.0
OS Version: Microsoft Windows XP Professional Service Pack 2 (build 2600)

System volume is \\.\C:
\\.\C: -> \\.\PhysicalDrive0 at offset 0x00000000`00007e00
Boot sector MD5 is: 6def5ffcbcdbdb4082f1015625e597bd

Size Device Name MBR Status
--------------------------------------------
74 GB \\.\PhysicalDrive0 OK (DOS/Win32 Boot code found)


Done;
Press any key to quit...

#8 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 50,969 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:03:07 AM

Posted 13 August 2010 - 05:56 AM

That log looks ok.

A small concern: When I'm done with these "things" that I have downloaded, should i delete them?

Yes but that will be the last step after we are done.

Please download Malwarebytes Anti-Malware (v1.46) and save it to your desktop.Download Link 1
Download Link 2
MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

#9 Heechul

Heechul
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:03:07 AM

Posted 13 August 2010 - 10:35 AM

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4424

Windows 5.1.2600 Service Pack 2
Internet Explorer 7.0.5730.11

2010-8-13 11:35:05
mbam-log-2010-08-13 (11-35-05).txt

Scan type: Quick scan
Objects scanned: 130255
Time elapsed: 22 minute(s), 40 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 2
Registry Keys Infected: 7
Registry Values Infected: 1
Registry Data Items Infected: 1
Folders Infected: 0
Files Infected: 3

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\Program Files\Dealio Toolbar\FF\components\dealioToolbarFF.dll (Adware.WidgiToolbar) -> Delete on reboot.
C:\Program Files\Thunder Network\Thunder\ComDlls\xunleiBHO_Now.dll (Trojan.BHO) -> Delete on reboot.

Registry Keys Infected:
HKEY_CLASSES_ROOT\Interface\{988934a4-064b-11d3-bb80-00104b35e7f9} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{a1dd29ed-2598-48e9-9793-64a9cd08ac94} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{87ca3845-37fe-414c-81cf-e08a7d0f6779} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{802f530b-a8f6-4631-ae49-6bacaac6373e} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{889d2feb-5411-4565-8998-1dd2c5261283} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{889d2feb-5411-4565-8998-1dd2c5261283} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{889d2feb-5411-4565-8998-1dd2c5261283} (Trojan.BHO) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs\C:\Program Files\Dealio Toolbar\FF\components\dealioToolbarFF.dll (Adware.WidgiToolbar) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Folder\Hidden\SHOWALL\CheckedValue (Hijack.System.Hidden) -> Bad: (0) Good: (1) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Program Files\Thunder Network\Thunder\ComDlls\xunleiBHO_Now.dll (Trojan.BHO) -> Delete on reboot.
C:\WINDOWS\system32\ybnzgfis.dll (Worm.Conficker) -> Delete on reboot.
C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\ATFGV3C8\tifxenk[1].png (Worm.Conficker) -> Quarantined and deleted successfully.

#10 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 50,969 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:03:07 AM

Posted 13 August 2010 - 03:39 PM

Now rescan again with Malwarebytes Anti-Malware, but this time perform a Full Scan in normal mode and check all items found for removal. Don't forgot to check for database definition updates through the program's interface (preferable method) before scanning and to reboot afterwards. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. When done, click the Logs tab and copy/paste the contents of the new report in your next reply.

Please download TFC (Temp File Cleaner) by Old Timer and save it to your desktop.
alternate download link
  • Save any unsaved work. TFC will close ALL open programs including your browser!
  • Double-click on TFC.exe to run it. If using Vista or Windows 7, right-click on the file and choose Run As Administrator.
  • Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
  • TFC will clear out all temp folders for all user accounts (temp, IE temp, Java, FF, Opera, Chrome, Safari), including Administrator, All Users, LocalService, NetworkService, and any other accounts in the user folder.
  • Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.
Note: It is normal for the computer to be slow to boot after running TFC cleaner the first time.

Please download and scan with SUPERAntiSpyware Free
-- If you already use SUPERAntispyware, make sure you are using the most current version as it is frequently updated.
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • Follow these instructions: How to use SUPERAntiSpyware to scan and remove malware from your computer Guide.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
-- If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner (listed under Popular Links) instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.

Edited by quietman7, 13 August 2010 - 03:40 PM.

.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

#11 Heechul

Heechul
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:03:07 AM

Posted 15 August 2010 - 01:44 PM

I'm assuming your last post told me to do the following in the exact order. While running Malware Bytes, this message appeared 3 times from the first time I had to run it:

Mbam_error_add_to_results (theta, 6)

Also, during the Full Scan when it was scanning this location:

C:\Documents and Settings\Administrator\MyDocuments\MyVideos\Desktop.ini

, a message popped up in Chinese: "Malwarebytes' Anti-Malware encountered a problem and now has to close....if you were in the middle of something it could be lost....etc. etc. "

There were two options, "close" or "debug"

This is pop-up when I pressed the debug button:

"drwtsn32.exe encountered a problems...if you were in the middle of something it could be lost....etc. etc. "

The scan came to a stop and I had to close the program. I was not able to complete a full scan after trying 3 times.

#12 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 50,969 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:03:07 AM

Posted 15 August 2010 - 02:03 PM

This issue will require further investigation. Many of the tools we use in this forum are not capable of detecting all malware variants so more advanced tools are needed to investigate. Before that can be done you will need you to create and post a DDS/HijackThis log.

Please read the pinned topic titled "Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help". If you cannot complete a step, then skip it and continue with the next. In Step 7 there are instructions for downloading and running DDS which will create a Pseudo HJT Report as part of its log.

When you have done that, post your log in the Virus, Trojan, Spyware, and Malware Removal Logs forum, NOT here, for assistance by the Malware Response Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the Malware Response Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day.

Start a new topic, give it a relevant title and post your log along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. An expert will analyze your log and reply with instructions advising you what to fix. After doing this, we would appreciate if you post a link to your log back here so we know that your getting help from the Malware Response Team.

Please be patient. It may take a while to get a response because the Malware Response Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have posted your log and are waiting, please DO NOT "bump" your post or make another reply until it has been responded to by a member of the Malware Response Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another Malware Response Team member is already assisting you and not open the thread to respond.
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users