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Need help on a small problem w/ combofix

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#1 fsmyth


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Posted 10 August 2010 - 08:58 AM

I originally posted this on 8/8 at:
but don't see it showing up here.
Can repost here if necessary.

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#2 Orange Blossom

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Posted 10 August 2010 - 04:44 PM


There is no need to repost. Your topic here: http://www.bleepingcomputer.com/forums/t/338179/problems-after-running-combofix/ isn't lost, forgotten, or ignored. We work with hundreds of logs every day, so we have devised a means of seeing only those topics that don't have responses yet. At the moment, we have over 400 unanswered topics, the oldest dated August 2, 2010 at 3:14 pm Eastern Daylight Savings time in the U.S.A. Your log topic is dated August 8, 2010 at 4:23 PM using the same time zone.

Our volunteer MRT team members have various levels of expertise and training, so while we try to take the oldest DDS/HJT logs, it is often the skill level of the particular helper and sometimes the operating system that dictates which logs get selected first. Some infections are more complicated than others and require a higher skill level to remove. Without that skill level attempted removal could result in disastrous results. In other instances, the helper may not be familiar with the operating system that you are using, since they use another. In either case, neither of us would want someone to assist you who is not familiar with your issue and attempt to fix it.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

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#3 fsmyth

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Posted 11 August 2010 - 07:31 AM

Thank you for your response. I am sort of embarrassed now, after
reading the posts on this forum warning against running combofix
unassisted. Would it not be a good idea to place this warning in
the executable to prevent this type of occurrence?
Please note that I am usually on the other side of this type of
thing, although in a completely different environment - *nix.
Thanks again.

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