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Generic Host Process Error

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#1 Sullivang34


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  • Local time:03:51 AM

Posted 10 August 2010 - 07:50 AM

I had a virus (fake anti spyware) a few weeks ago. Finally got rid of it by removing in safe mode with spybot, superantispyware, malwarebytes and cleaning out startup programs in msconfig. However, every since then, about 20-30 minutes after I log in to my computer I get a popup error "Genric Host Process for Win32 Services encountered a problem and needs to close." Once that hits I have no internet connection, cannot open IE, and eventually cannot do anything. I also am unable to shut down. Start, CTL+Start, CTL+ALT+DELETE are all unresponsive. The only way to get out is to pull the plug. Once I restart I get the Win32 Services error almost immediately.

After a day or two of this I also started getting this error: "The instruction at 0x001a3b41 referenced memory at 0x00000000. The memory could not be 'read'." I had ran MB and Spybot again so maybe I cleaned out something I shouldn't have. In any event I tried system restore, and all the anti malware I know. I also ATF cleaner and a few miscellaneous fixes I found on similar posts but nothing stops this error from disabling my computer. My theory is there is still some remnant of the malware trying to activate or get to the internet and slowing, and eventally stopping, everything else while it does. I can't see it thought and everythign in msconfig appears legit. Any ideas how to get around this other than completely wiping and reinstalling Windows? I have checked dozens of posts for this problem and none seem to be exactly what I have.

P.S. I am running Windows XP Pro with service pack 3 with symantec antivirus and monthly Spybot and Adaware scrubs.

Edited by hamluis, 10 August 2010 - 09:09 AM.
Moved from XP forum to Am I Infected ~ Hamluis.

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