Hello and welcome.. They are usually related to some malware attempting to exploit Adobe. You will need to update any Adobe products on here. Look in your control panel. When updating be sure to UN check the box by this line... Also install: Free Google Toolbar (optional)
Try this--from your browser open Tools, Internet Options, Connections tab, Lan settings, uncheck
the box next to "use proxy...."
This routine will confirm that Internet Explorer is set to the Online mode.
Click on START - RUN and Copy/Paste the following into the run line (On Vista you can use the Search line) and click OK
REG ADD "HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings" /v GlobalUserOffline /t REG_DWORD /d 0 /f
Malwarebytes' Anti-Malware using Add/Remove programs in the control panel.
your computer (very important).
3. Download and run this utility. Mbam clean
4. It will ask to restart your computer (please allow it to).
5. After the computer restarts, install the latest version from here. http://www.malwarebytes.org/mbam-download.phpNote:
You will need to reactivate the program using the license you were sent.Note:
If using Free version, ignore the part about putting in your license key and activating.
Launch the program and set the Protection and Registration.
Then go to the UPDATE
tab if not done during installation and check for updates.Restart
the computer again and verify that MBAM is in the task tray and run a Quick Scan
and post that log.
Check your Proxy settings
in Internet Explorer
to make sure malware did not alter them. If so, that can affect your ability to browse or download tools required for disinfection:
* Open Internet Explorer > click Tools > Internet Options > Connections
* Click the LAN Settings...
button and uncheck Use a proxy server for your LAN
or change the settings to the proxy you normally use if you previously reconfigured it.
* Remove any unknown addresses from the Address box. 80 is the default Port so it does not have to be changed.
* Click Ok and then click Ok again.
* Close Internet Explorer and restart the computer.
* An example of how to do this with screenshots can be found in steps 3-7 under the section Automated Removal Instructions...
in this guide
Check your Proxy settings
to make sure malware did not alter them:
* Open Firefox, click Tools > Options > Advanced and click the Network
* Under the Connection section
click on the Settings
* Under Configure Proxies to Access the Internet
, check No proxy
. This is the default option if you don't use a proxy.
* Click Ok and then click OK again.
* Close Firefox and restart the computer.
For other browsers, please refer to How to configure browser proxy settings
Edited by boopme, 09 August 2010 - 11:56 PM.