Posted 09 August 2010 - 09:17 PM
My Mothers computer has a rogue virus and I was told to use Combofix, but after reading the warnings, decided I'd better ask first.
I started the computer, tried to open Explorer, and got a message saying "Application cannot be executed, the file "xxx" is infected. Do you want to active your anti virus software now?". This happened with whatever program I tried to open, giving a different name of a corrupt file every time. The name of the program they want me to buy is AntiVir Solution Pro.
I shut the computer down, restarted in SafeMode. I went to Restore System, where I chose to restore to about a month ago (I was surprised to see that it had restore points as these programs usually erase them), but after reboot, it said "unable to restore to this restore point.".
I went back into SafeMode where I ran AVG anti virus in line mode. At the end of every line of every file the program went through ended with 'File Protected, Not Scanned'.
That's when I called the Computer Tech that suggested ComboFix.
I have looked up this rogue online, but now am scared to download any fixes as I don't know who to trust and who not to.