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Adobe Photoshop slowness?


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#1 TechlessOS_3211

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Posted 09 August 2010 - 06:01 PM

Hello,

Recently I removed a file that a scanner claimed to be a trojan from the Adobe Photoshop program folder. However, I asked about it and I was told it was a false positive here on Bleeping Computer. Despite this, I'm not sure because before I removed it, multiple IE8 Adobe Photoshop windows popped up (even though I have Safari as my default browser) and I had to use Task Manager to close them. (This happened once again after removing the file...so my first guess may have been wrong)

Since the I removed the file, Adobe Photoshop freezes upon start-up for about one or two minutes (usually whenever it reaches the "Reading Fonts..." stage). The computer does not respond at all during this time...I can't even switch windows or bring up Task Manager. After closing Photoshop, sometimes the CPU usage skyrockets and then goes back down, but never back to 4%, the number it usually has when idling.

I am using Adobe Photoshop 7.0 and Windows Vista SP2. The file I removed was called Template Droplet.exe. Should I restore the file to the Adobe Photoshop folder?

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#2 Broni

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Posted 09 August 2010 - 09:51 PM

Your best option would be to reinstall Photoshop and also start a new topic in "Am I Infected?" forum to see, if your computer is clean.

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