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Can't Get My Dvd-rw Or Cd To Work


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#1 pairamedik

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Posted 27 October 2005 - 11:20 PM

Hopefully sombody can help me out.
I installed a new sony DVD-RW and reinstalled an older sony DVD-CD player. After installation, neither would work. In the device manager, I got a "Code 19" (some sort of registry problem). I searched Microsoft and found article ID#314060 that told me how to back up and edit the registry to correct the problem. When I followed those directions, I get a message that an "error" occured when I tried to edit.
Bottom line is my computer days they are there, the drivers are there, but somthing in the registry won't let windows start them. Any Ideas?

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#2 acklan

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Posted 28 October 2005 - 01:32 AM

If no one has ..:thumbsup: to BC
Check the jumper settings on your drives. A commom mistake when adding a drive is to have both set to Master. One must be set to Slave.

Edited by acklan, 28 October 2005 - 01:33 AM.

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#3 pairamedik

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Posted 28 October 2005 - 09:10 AM

If no one has ..:thumbsup: to BC
Check the jumper settings on your drives. A commom mistake when adding a drive is to have both set to Master. One must be set to Slave.

Thanks!
I have already double checked the jumpers, and even tried installing them one at a time. I've uninstalled and reinstalled them. Still no luck.

#4 acklan

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Posted 30 October 2005 - 07:17 PM

As per your email go ahead and expand on the original post here.
And thanks, things are getting better down here.
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#5 pairamedik

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Posted 30 October 2005 - 11:14 PM

As per your email go ahead and expand on the original post here.
And thanks, things are getting better down here.

After installing the new DVD/RW and the older DVD/cd, neither device would work, although they were recognised in the device manager. clicking on them in there got me a "code 19", registry problem. I searched Microsoft and found the article that wanted me to edit the registry. When I followed those instructions, I received a message that an "error" had occured, and I was unable to edit.
I have double checked the jumpers, installed and re-installed, and even tried to install the devices one at a time, with no luck. I'm getting desperate, as it's tough to do anything without the CD. Any help anyone could give would be much appreciated!

#6 acklan

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Posted 30 October 2005 - 11:47 PM

Have you tried a restore point to before th problem? Did you delete the drives from the device manager and reboot? I found this possible fix http://searchwinsystems.techtarget.com/tip...1040195,00.html It involves a registry hack so backup your registry to floppy or cd before you try this. It could very easly destory your registry and result in a windows reinstall.
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#7 pairamedik

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Posted 31 October 2005 - 12:08 AM

Have you tried a restore point to before th problem? Did you delete the drives from the device manager and reboot? I found this possible fix http://searchwinsystems.techtarget.com/tip...1040195,00.html It involves a registry hack so backup your registry to floppy or cd before you try this. It could very easly destory your registry and result in a windows reinstall.

I checked out that link and the instructions are the same as the MS article (#314060) where I got the error message during registry editing.
Yes, I did uninstall from device manager before reboot. Good advice to try going back to a restore point. I'll let you know what happens.

#8 acklan

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Posted 31 October 2005 - 12:45 AM

Good deal. Good luck.
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#9 pairamedik

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Posted 31 October 2005 - 08:02 PM

Good deal. Good luck.


Success!!!
Although I could not get it to restore to any point, I went back and tried the registry editing again, and found that on my initial attempt, it did delete the high filter, but not the low filter. I was able to delete the low filter, and everything works perfect on reboot. :thumbsup:
I was a little nervous messing with the registry, especially since I had no CD drive to back up to. (I used my jump drive).
Thanks for all your guidance. I've learned a lot through the whole experience, and am gled I found bleeping computer. I'll be a regular browser from now on, to hopefully get beyond knowing just enough to be dangerous!!

#10 acklan

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Posted 31 October 2005 - 08:31 PM

That is excellent. I am glad you figured it out. :thumbsup:
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