Posted 09 August 2010 - 04:10 AM
My ISP is BT Internet and I am using BT Voyager 240 Router (wired) and especially during Skype conversations, my connection gets “dropped” meaning I get cut off which I find this quite humiliating.
As I have now been using Mozilla Firefox for the past month (after I gave IE the push) and each and every connection to the internet, I have to reset the router device for 10 seconds every time.
I will provide you the diagnostic test results:
Test the connection to your local network
Test your Ethernet Connection: PASS
Test the connection to your ADSL service provider
Test ADSL Synchronization: PASS
Test ATM OAM F5 segment ping: FAIL
Test ATM OAM F5 end-to-end ping: FAIL
Test ATM OAM F4 segment ping: FAIL
Test ATM OAM F4 end-to-end ping: FAIL
Test the connection to your Internet service provider
Test PPP server connection: PASS
Test authentication with ISP: PASS
Test the assigned IP address: PASS
Ping default gateway: PASS
Ping primary Domain Name Server: FAIL
Can you please help with this?